Helpful Satellite Setup Information 1. Requires a constant phone line connection 2. We offer satellite equipment in both USB and PCI kits. 3. USB is all that can be used with a lap top 4. We have instruction on our website at this link for set up. http://citynet.net/supportsatellite.cfm 5. The Satellite equipment kit includes everything needed for installation except RG 6 cable and a compass 6. The B2C2 PCI or USB Satellite modem card needs to be installed, then you will be prompted for the drivers of the B2C2 PCI or USB Satellite modem card (the drivers will be found on the set up CD which comes in the Kit), the next step will be to install the ISAT Platform Broadband Receiver software (the software will be found on the set up CD which comes in the Kit) – please remember that these are 2 separate installations, just installing the B2C2 PCI or USB Satellite modem card driver will not install the ISAT Platform Broadband Receiver software and vice versa. 7. PLEASE ALWAYS FOLLOW THE 9 STEPS TO FINDING SIGNAL WHICH CAN BE FOUND AT http://citynet.net/supportsignal.cfm . DOING THIS WILL CUT DOWN ON INSTALLATION TIME 8. Citynet does not provide an installer for the equipment. Citynet provides self- installation instructions to avoid an installers cost. However we do know that Pro TV & Audio d/b/a North Star Satellite does provide statewide satellite installations for $119.00, their toll-free number is 888 776-6679 and they also have local numbers for Eastern WV 635-0395, Clarksburg 622-7726 and Charleston 345-1003. They will also have live operators that field request 24/7. Please remember that Citynet has a self installation kit designed specifically for our customers to be able to install the equipment themselves, to avoid an installation cost of $100.00 to $150.00 for about 15 to 30 minutes that an installer would normally take to just find and lock signal. 9. When using the Satellite service one dial up account is specified only. 10. When specifying the dial-up password you can have no less that 6 characters and no more that 8 characters 11. Payment method for Satellite Service is by Credit Card ONLY! 12. Please do not select any of the other options on the Satellite software other than the steps to finding signal. This is to avoid loss of default settings that is required for finding signal. If you make the mistake of selecting one of those other settings, even just to view those settings, you can loose those settings. What you will need to do is just uninstall the Satellite software and reinstall the Satellite software which takes just a few moments and the default settings will be set back correctly. 13. Always remember that satellite connections and regular dial-up connections are setup identically except for the fact that the username on the satellite connection has to have @sat.citynet.net on the end of it. 14. Citynet Satellite Service has a built in backup, this being the connection without the @sat.citynet.net at the end of the username. Which is their regular dial-up which they can use to get to the internet 15. If you choose to run a network on the Satellite connection, that is fine however we cannot and do not support it. 16. If you have the B2C2 PCI Satellite Card installed in their computer with out a Network Card presently installed, who later decides to install a Network Card on the same computer, must follow these steps to insure the correct network adapter order in their machine: 1. Uninstall the B2C2 PCI Satellite Card Network adapter in device manager 2. Remove the B2C2 PCI Satellite Card from the computer 3. Uninstall the ISAT Platform Broadband Receiver software from add/remove programs 4. Install the Network Card 5. Install the Network Card Software 6. Install the B2C2 PCI Satellite Card 7. Install the B2C2 PCI Satellite Card drivers 8. Install the ISAT Platform Broadband Receiver software What the customer will receive with their order: - Satellite Dish - Card (PCI or USB - depending on their needs) - Software - Installation Instructions - Set up CD Service include: - 2 Email addresses - Up to 400K - 1 Dialup account - Setup CD with free additional software - Online Account Manager - Webmail (Web-based email access) - 24X7X365 Technical Support - Citynet Internet Control Panel - Setup CD with free additional software - Online Account Manager - 10 MB of personal webspace - FTP account *Payment must be Credit Card. Requirements to use the Satellite service: - At least a 56k modem - 98 Second Edition or above - NT 4 w/ service pack 6 - A constant dial-up connection (constant - this is not optional), CUSTOMER MUST REMAINED DIALED UP EVEN WHEN CONNECTING TO THE SATELLITE. - This service will NOT work on a MACINTOSH *If you are needing to receive your phone calls while on line you may look into Callwave, Buzzme, or some other type of internet answering service. Some of these are free and others have minimal charges.* Equipment Kit Cost - $160.00 for PCI - $260.00 for USB + TAX Monthly Cost - $49.95 Monthly Up front cost for customer - Equipment + First Month Service Payment Methods - Credit Cards only - payment for equipment must clear before equipment is sent (Credit Card is the only payment plan)
"b2c2 based pci card"