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Welcome to a new kind of post-graduate management course

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					Graduate Certificate
in Management (Professional Practice)
Graduate Diploma
of Management (Professional Practice)

                                                                                                                                     Welcome to a new kind of post-graduate
University qualifications with a practical approach                                                                                  management course!
The	demands	made	on	managers	in	every	modern	organisation	are	increasingly	complex	                                                  Our	articulated	management	courses	have	been	designed	with	YOUR	needs	in	mind.	
and	challenging.		The	articulated	Graduate	Certificate	in	Management	/	Graduate	Diploma	of	                                          	We’re	different	in	so	many	ways,	as	you	will	see	below:
Management	(Professional	Practice)	have	been	designed	with	this	in	mind,	and	provide	stimulating	
and	practical	learning	programs	to	help	managers	perform	effectively	in	a	competitive	world.                                         We’re more practically oriented. The	Consortium	Graduate	Certificate	in	Management	
                                                                                                                                     and	Graduate	Diploma	of	Management	are	the	result	of	a	unique	partnership	between	TAFE	and	
The	Graduate	Certificate	in	Management	/	Graduate	Diploma	of	Management	(Professional	Practice)	                                     the	university	sector.	You	get	a	university	post-graduate	management	qualification	with	all	the	
have	a	number	of	innovative	features	and	benefits	which	make	them	particularly	attractive	to	busy,	practically	                      practical	relevance	which	TAFE	is	renowned	for.	The	university	comes	to	you!	You	learn	on	a	TAFE	
orientated	managers	who	might	normally	be	deterred	by	the	constraints	of	traditional	University	postgraduate	programs.               campus	or	through	a	private	training	provider	at	convenient	locations	across	Australia.

   Key Benefits of the Program                                                                                                       We’re more client focussed.	Most	universities	are	locked	in	to	traditional	processes	of	learning	and	
                                                                                                                                     administration	that	have	changed	little	in	a	hundred	or	more	years	-	and	they	weren’t	designed	to	meet	the	special	
                                                                                                                                     needs	of	busy,	practical	managers!	We	asked	“What	do	practical	managers	really	want?”	and	designed	a	course	from	
 			Admission	is	open	to	non	graduates	in	responsible	management	positions.
                                                                                                                                     scratch	to	meet	their	needs.	Since	we	began	in	1994,	we	have	asked	course	participants	for	feedback	and	suggestions	
                                                                                                                                     each	time	they	complete	a	Module.	This	information	has	helped	us	to	give	people	what	they	really	want!
 			The	program	is	delivered	at	accessible	and	friendly	TAFE	(or	similar)	locations	across	Australia	–	no	isolated	learning.
                                                                                                                                     We’re more flexible.		We’ll	admit	you	to	the	course	even	if	you	don’t	have	a	degree	(you	must	have	some	
 			Study	patterns	are	designed	to	meet	the	needs	of	busy	managers	–	you	can	complete	each	program	in	one	year		                     supervisory/management	experience	and,	usually,	a	TAFE	qualification)	-	more	than	80%	of	our	course	participants	
	 part	time.                                                                                                                         have	never	done	a	university	course	before!		We	don’t	compromise	on	standards	though	-	everyone	must	make	the	
                                                                                                                                     grade	to	pass.
 			Learning	is	activity	based,	using	specially	designed,	regularly	updated	learning	materials	–	no	lectures,	no	textbooks	or		
	 time	consuming	searches	for	material.                                                                                              With us what you learn is different.		The	content	is	based	on	relevant	topics	that	really	help	you	to	improve	
                                                                                                                                     the	way	you	manage.	You’ll	learn	to	look	critically	at	what	is	happening	in	your	workplace	-	and	get	ideas	for	
 			Highly	practical,	relevant	course	content,	with	topics	integrated	to	provide	a	holistic	view	of	the	managerial	role.             improvements	from	day	one!	

 			Participants	are	encouraged	to	manage	their	own	learning,	work	cooperatively	with	other	learners,	draw	on	and	share			           With us the way you learn is different.		No	lectures	or	textbooks	or	time	consuming	library	research,	no	
	 their	work	place	experience.                                                                                                       isolated	distance	learning.	You’ll	participate	in	active	discussion,	group	problem	solving	and	sharing	your	experience.	
                                                                                                                                     You’ll	be	stimulated	by	up	to	the	minute,	readable	learning	materials	with	a	practical	orientation.	And	you	can	choose	
                                                                                                                                     to	learn	about	those	aspects	of	a	Module	that	are	of	most	relevance	to	you.	No	endless	semesters	either	-	short	blocks	
 			Practically-orientated	presenters	providing	individual	attention	and	support,	plus	strong	peer	group	support,	to		           	
                                                                                                                                     of	part	time	learning	with	breaks	between	so	that	you	can	catch	up	if	you	need	to.	Courses	can	start	at	any	time	of	the	
	 ensure	very	high	levels	of	participant	involvement	and	achievement.
                                                                                                                                     year	and	the	participants	as	a	group	can	change	the	program	at	any	point.

 			Assignments	are	directed	at	involvement	back	in	the	work	place	so	the	new	skills	and	knowledge	are		                             Assessment?		That’s	different	too.	We	call	most	of	our	assignments	“Action	Plans”	-	you	apply	what	you	have	learned	
	 immediately	applied.                                                                                                               to	what	happens	in	your	workplace	and	write	about	what	you	would	change	and	why.	And	you	get	some	choice	of	
                                                                                                                                     which	Action	Plans	you	do.
 			Backed	by	Charles	Sturt	University	quality	assurance	to	ensure	national	recognition	and	quality	outcomes.
                                                                                                                                     We’re especially proud of our completion rates.		Virtually	everyone	who	starts	finishes.	Impressive	when	
                                                                                                                                     you	consider	that	most	of	our	participants	have	demanding	jobs,	family	responsibilities	and	haven’t	studied	for	a	
   Articulation of the Program                                                                                                       while!	Our	secret	is	support.	You’ll	work	in	a	supportive,	co-operative,	group	environment.	From	day	one	our	friendly,	
                                                                                                                                     knowledgeable	presenters	and	site	coordinators	will	be	there	with	encouragement	and	advice	whenever	you	need	
The	Graduate	Certificate	in	Management	/	Graduate	Diploma	of	Management	(Professional	Practice)	can	be	used	to	gain	                 them	-	we’ve	carefully	chosen	people	who	really	enjoy	helping	you	succeed.	
credit	transfer	or	articulation	into	Masters	programs.		Charles	Sturt	University	recognises	the	Certificate	as	credit	for	the	
first	4	subjects,	and	the	Diploma	as	credit	for	the	first	8	subjects	of	their	Master	of	Management	program.                          We’re different in so many ways. 	Not	surprisingly,	people	who	have	shared	the	AGMC	experience		
                                                                                                                                     like	what	we	do!		Why	not	talk	to	current	participants	and	graduates	to	get	their	views	on	those	
                                                                                                                                     aspects	of	the	course	that	are	particularly	important	to	you?		
  Courses in the Program

The	Graduate	Certificate	in	Management	/	Graduate	Diploma	of	Management	(Professional	Practice)	
are	operated	by	the	Australian	Graduate	Management	Consortium,	a	joint	initiative	of	Charles	Sturt	
University	and	TAFE	NSW.

The	programs	are	accredited	at	Charles	Sturt	University	and	delivered	through	accredited	locations	across	
Australia.		Graduates	of	the	programs	receive	their	Graduate	Certificate	in	Management	/	Graduate	Diploma	of	
Management	(Professional	Practice)	from	Charles	Sturt	University.
	
     Graduate Certificate
     in Management (Professional Practice)



     Modules in each Subject
		 Subject	1	 MGT561		Management	Skills	&	Concepts
		   Module	1.1	   Managers	in	a	Changing	World
		   Module	1.2	   Managers:	Roles	and	Tasks
		   Module	1.3	   Managers	as	Problem	Solvers
		   Module	1.4	   Management	Skills:	Personal
		   Module	1.5	   Management	Skills:	Group
		   Module	1.6	   Management	Skills:	Organisational

		 Subject	2	 MGT562		Managing	Operations	&	Change
		   Module	2.1	   Managing	Change	and	Innovation
		   Module	2.2	   Managing	a	Change	Focussed	Culture
		   Module	2.3	   Managing	and	Improving	Customer	Service
		   Module	2.4	   Managing	and	Improving	Productivity
		   Module	2.5	   Managing	in	a	Work	Environment
		   Module	2.6	   Managing	Strategically
		   	  	
		 Subject	3	 MGT563		Managing	People
		   Module	3.1	   Managing	Ethically
		   Module	3.2	   Managing	Staffing
		   Module	3.3	   Managing	Employment	Relations
		   Module	3.4	   Managing	and	Developing	Teams
		   Module	3.5	   Managing	Effective	Working	Relationships
		   Module	3.6	   Managing	for	Performance

		 Subject	4	 MGT564		Managing	Financial	Information
		   Module	4.1	   Managing	Knowledge
		   Module	4.2	   Managing	Projects
		   Module	4.3	   Managing	Investment	and	Financing
		   Module	4.4	   Managing	Financial	Position	and	Performance
		   Module	4.5	   Managing	Budgets
		   Module	4.6	   Managing	Costs

     Course Duration
		 The	Program	is	divided	into	four	main	subjects	of	formal	learning,	each	containing	six	modules.		
   Each	module	is	of	seven	hours	duration,	so	that	there	is	a	total	of	168	hours	of	class	contact.		For	
   each	hour	of	class	time	participants	should	expect	to	spend	at	least	one	hour	out	of	class	in	
   preparation	and	follow	up	work.		Classes	will	commence	4	times	per	year	-	February,	April,	July	
   and	October	–	with	delivery	sites	operating	with	some	flexibility	in	these	time	frames	to	meet	the	
   needs	of	participants.		The	program	is	generally	spread	over	a	12	month	period	commencing	in	
   February	with	some	sites	offering	a	mid-year	intake	in	July.

		 Typical	patterns	of	delivery	involve	a	half	day	and	evening,	or	two	evenings	per	week,	often	with	a	
   break	between	enabling	each	Subject	to	be	completed	in	a	12	week	time	slot.		Each	delivery	site	
   may	vary	and	will	be	able	to	advise	prospective	participants	of	their	normal	mode	of	delivery.

     Contact Details
		   Jan	Knox
		   AGMC
		   PO	Box	789
		   ALBURY		NSW		2640
		   Tel:		02	6051	9430
		   Email:		jknox@csu.edu.au
        Graduate Certificate
        in Management (Professional Practice)



    Course content
	 			

		 The	course	work	is	divided	into	24	modules,	each	addressing	a	separate	topic.
		 Six	closely	related	modules	form	a	subject,		and	major	themes	introduced	in	the	first	subject	
   are	developed	in	subsequent	subjects.		Unlike	traditional	programs	with	stand-alone	
   subjects,	this	structure	allows	participants	to	develop	a	more	holistic	understanding	of	the	
   interdependency	of	the	different	areas	of	management.

	 		 Subject	1
		 MGT561	 Management	Skills	&	Concepts		

		 The	demands	on	today’s	managers	and	the	skills	they	need	are	changing	rapidly.		In	this	
   subject	course	participants	examine	the	changing	roles	of	managers,	the	reasons	for	
   these	changes	and	the	new	skill	sets	which	managers	need	for	success.		Participants	are	
   challenged	to	look	critically	at	what	they	currently	do	as	managers,	and	to	develop	strategies	
   to	identify	and	meet	their	ongoing	development	needs.

	 		 Subject	2
		 MGT562	 Managing	Operations	&	Change

		 Today’s	manager	must	have	a	focus	on	the	future	and	on	customer	needs.		This	subject		
   helps	managers	to	identify	new	directions	and	improvements	for	their	work	units,	and	
   initiate	and	manage	the	changes	needed	for	continuing	success	and	survival.		Topics	include	
   identifying	strategic	directions	for	the	work	unit,	developing	shared	goals,	improving	
   customer	focus	and	responsiveness	to	change,	and	continuous	improvement	in	a	learning	
   organisation	context.

	 		 Subject	3
		 MGT563	 Managing	People

		 People	are	the	key	to	successful	organisations.		This	subject	develops	participants’	
   skills	in	managing	effective	working	relationships	with	others,	including	their	team,	to	
   achieve	optimum	performance	from	their	work	unit.		Other	topics	include	selection,	
   development,	reward	and	employment	relations	practices	which	are	aligned	with	the	
   desired	organisational	culture	and	direction,	and	managing	the	ethical	issues	which	today’s	
   managers	face.



	 		 Subject	4
		 MGT564	 Managing	Financial	Information

		 Managing	an	organisation’s	information	resources	is	an	increasingly	important	managerial	
   skill.		This	subject	helps	managers	to	seek	out	and	interpret	the	financial	and	other	data	
   they	need	to	help	them	to	effectively	manage	projects	and	their	work	unit.		Topics	include	
   strategies	for	managing	the	organisation’s	knowledge	resources,	project	management,	
   managing	investments	and	finance,	tracking	financial	position	and	performance,	and	
   managing	budgets	and	costs.
         Graduate Diploma
         of Management (Professional Practice)



         Modules in each Subject
	 Subject	5			MGT581	Forecasting	and	Risk	Assessment	Practice
	        Module	5.1	 The	Context	of	Risk
	        Module	5.2	 Forecasting
	        Module	5.3	 Risk	Assessment


	        Subject	6			MKT531	Marketing	Practice	
	        Module	6.1			 Understanding	Marketing	
	        Module	6.2			 Strategic	Marketing	Management
	        Module	6.3			 Implementing	Marketing	Programs


	        Subject	7			MGT590	Individual	and	Team	Development
	        Module	7.1	 Who	am	I?
	        Module	7.2	 Who	are	you?
	        Module	7.3	 High	Performance	Teams

	        Subject	8			MGT551	Operations	Management	and	Practice
	        Module	8.1	 Manufacturing	and	Service	Systems
	        Module	8.2	 Analysing	and	Improving	Operations
	        Module	8.3	 Integrating	Operation	Management	and	Strategic	Planning


         Course Duration
	        The	program	is	divided	into	four	subjects	of	formal	learning,	each	containing	three	modules.			
	        Each	module	is	of	14	hours	duration,	so	that	there	is	a	total	of	168	hours	of	class	contact.		For		
	        each	hour	of	class	time	participants	should	expect	to	spend	at	least	one	hour	out	of	class	in			
	        preparation	and	follow	up	work.	Classes	will	commence	4	times	per	year	–	February,	April,	July		
	        and	October	–	with	delivery	sites	operating	with	some	flexibility	in	these	time	frames		         	
	        to	meet	the	needs	of	participants.		The	program	is	generally	spread	over	a	12-month	period			
	        commencing	in	February	with	some	sites	offering	a	mid-year	intake	in	July.

	        Typical	patterns	of	delivery	involve	a	half-day	and	evening,	or	two	evenings	per	week,	often	with		
	        a	break	between	enabling	each	subject	to	be	completed	in	a	12-week	time	slot.		Each	delivery	site		
	        may	vary	and	will	be	able	to	advise	prospective	participants	of	their	normal	mode	of	delivery.


     	   Entry Requirements
	        Applicants	for	this	course	must	have	completed	a	Graduate	Certificate	in	Management	or		 	
	        equivalent.


     	   Contact Details
		       Jan	Knox
		       AGMC
		       PO	Box	789
		       ALBURY		NSW		2640
		       Tel:		02	6051	9430
		       Email:		jknox@csu.edu.au
     Graduate Diploma
     of Management (Professional Practice)



 	   Course content
		 This	course	is	divided	into	12	modules,	each	addressing	a	separate	topic.			 	
   Three	closely	related	modules	form	a	subject.		It	is	designed	to	build	on	the		
   foundation	provided	by	the	Graduate	Certificate	in	Management	(Professional		
   Practice)	and	provide	a	bridge	to	the	Master	of	Management	final	year.

		 		Subject	5
		 MGT581	Forecasting	and	Risk	Assessment	Practice

		 This	subject	examines	applicability	and	limits	of	forecasting	and	risk		    	
   assessment	techniques	commonly	used	as	aids.		A	multi-disciplinary		        	
   perspective,	ranging	from	the	use	of	statistical	computer	based	analysis		 	
   to	behavioural	science	methods,	is	adopted.		Whenever	possible,	study		
   examples	will	be	based	on	the	real-world	problems	encountered	in	the	
   work	environment	of	students.		The	subject	considers	the	applicability	of	
   the	various	techniques,	and	the	perspectives	adopted	by	the	proponents	of	
   different	models.			Assessment	is	in	the	form	of	three	written	assignments.

	 		 Subject	6
		 MGT531	Marketing	Practice

		 The	aim	of	this	subject	is	to	provide	a	thorough	understanding	of	the	theories,	
   concepts	and	techniques	of	marketing.		Marketing	covers	the	entire	process	
   of	entering	markets	and	developing	profitable	relationships	with	customers.		
   This	requires	the	organisation	to	adopt	a	market-oriented	approach	to	the	
   conduct	of	its	entire	business.			Assessment	is	in	the	form	of	three	written	
   assignments.

	 		 Subject	7
		 MGT590	Individual	and	Team	Development

		 This	subject	will	impart	an	appreciation	and	understanding	of	a	number	of	
   different	approaches	to	individual	and	team	development.		In	addition,	it	
   will	equip	students	with	techniques	and	skills	for	evaluation	of	individual	
   and	team	development	approaches.		The	subject	will	enable	the	student	
   to	identify	appropriate	approaches	to	individual	and	team	development.			
   Assessment	is	in	the	form	of	three	written	assignments.

	 		 Subject	8
		 MGT551		Operations	Management	and	Practice

		 This	subject	is	an	introduction	to	operations	management,	with	an	emphasis	
   on	manufacturing	processes.		Students	become	familiar	with	applications	
   of	operations	management	by	studying	a	number	of	plant	tours	and	
   then	undertaking	their	own	plant	tour.		Students	are	also	introduced	to	
   quantitative	techniques	applicable	to	operations	management	including	
   the	use	of	a	computer	package.			Assessment	is	in	the	form	of	three	written	
   assignments.
MASTER	OF	
MANAGEMENT


Successful completion of Graduate Certificate in Management and Graduate Diploma
of Management (Professional Practice) allows students to complete the Charles
Sturt University Master of Management qualification. To complete the Master of
Management, students follow this program:


                                    AGMC Programme
                                    THEN

                        MGT510      Strategic Management
                        MGT540      The Management of Change

                                    AND

   MGT566 Action Research                     MKT560 Marketing and
   Project (16 points – counts as   OR
                                              Organisational Research
   two subjects)


                                              AND

                                             MGT503 The Social and
                                             Economic Environment


                                             OR

                                             FIN510 Finance for
                                             Management (when it has
                                             not been completed earlier)



FIN510	            Finance	for	Management	(8	credit	points)

This subject focuses on the goals, scope and methodology of the finance function
and its role in corporate management. Explores theoretical framework of finance,
enabling students to evaluate a firm’s investment, financing and dividend policies.
Skills are developed in the identification and analysis of financial problems. The
institutional environment of corporate finance is presented so students may appreciate
how participants operate, and what constitutes the most significant advantages and
disadvantages of various sources of finance in Australia. Assessment consists of three
written assignments and a take-home examination.


MGT503	            The	Social	and	Economic	Environment	(8	credit	points)

This subject introduces students to a descriptive and at times theoretical analysis
necessary for understanding: Australia’s place in the global economy; the international
economic forces afoot in the global economy and the implications for a small, open
economy; and how these economic forces will impinge upon the community and
business enterprises generally. Assessment consists of three written assignments.
MASTER	OF	
MANAGEMENT


MGT510	         Strategic	Management	(8	credit	points)

Strategic management defines processes of strategic management, how functional
areas such as marketing, finance, operations and human resource management can
be integrated to attain organisational aims and objectives, and how strategies and
plans are successfully implemented, controlled and evaluated. Addresses practical
and theoretical issues relating to strategic management at various organisational
levels. Assumed knowledge in this subject is equivalent to that covered in (MGT570 or
MGT501) and (MKT530 or MKT501), and (FIN510 or ACC501). Assessment consists
of three written assignments.


MGT540	         The	Management	of	Change	(8	credit	points)

Develops an understanding of the change process, the inevitability of change, and its
impact on individuals, groups and organisations. Emphasises the role managers need
to play in the process.
A comprehensive range of change strategies is presented, and applied to the design of
a self-development program, interventions directed at the development of individuals,
working teams and large organisational subjects. Assumed knowledge for this subject
is equivalent to that covered in MGT501 Management Theory & Practice. Assessment
consists of three written assignments.


MGT566	         Action	Research	Project	(16	credit	points)

This subject will allow the student to carry out a supervised action research project in
their workplace. The selection of the project will be jointly carried out by the academic
supervisor, the student and the employer (or other project sponsor). Assessment
consists of a research proposal, a literature review and
a comprehensive project research report.


MKT560	         Marketing	and	Organisational	Research	(8	credit	points)

Marketing and management research plays an important role in informing business
decisions. Research can be used more effectively if managers understand the
processes and techniques that have generated research findings. This subject is
designed to enhance skills in defining problems as well as designing, evaluating and
interpreting research. Both quantitative and qualitative research are addressed in a
range of marketing and management contexts. Assessment consists of three written
assignments.


Contact	Details
Jan Knox
Professional Development Unit
Charles Sturt University
PO Box 789
ALBURY NSW 2640
Tel: 02 6051 9430
Email: jknox@csu.edu.au

				
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Description: Welcome to a new kind of post-graduate management course ...