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Managing sickness absence effectively Martin Purnell firstname.lastname@example.org Agenda • The Corporate Framework • Sickness data • Cause and Effect • Organisation’s Role • Manager's Role • Employee’s responsibility The Corporate Framework • Record it accurately • Report it quarterly • Performance manage it! • Manager’s Appraisal • Set Targets • Performance monitor and report it Sickness levels Organisation % time lost Days Source Type Unitary County 5.2% 11.4 days per LGE employee Shire 4.2% 9.6 days per LGE Districts employee Private 3% to 6.8 to 8.4 CBI & CIPD sector 3.7% days per employee Or as a member of the public put it….. • You had 120,000 days lost last year through sickness…. That’s the equivalent to…… • One employee being off work for nearly 600 years!! • What are you doing about it??? Cause and Effect? • Stress remains top • Poor/good leaders? • Good/poor management • Bullying? • HR policies and procedures support the business?? • etc Organisation’s Role… Record it! • Collect and report accurate data (actual days lost) • Set performance targets and measures to reduce it • Include in the manager’s appraisal • Quarterly performance monitoring • Compare with others Prevention Attendance Management • Communication of • Important in having sickness policy policy that works • Health promotion • Difficult to prove,; complements short and long term policy • Gets a health message out Cont’d • Occupational health • Assessed as leading service means to < absence • Good for long term sick • Disability case • Shown to get LT sick management back to work quicker • Supports need • Flexible working • Better life balance Manager’s Role… Manager’s job to… • Measure absence • Managers need to be • Embed the policy and skilled (training/support procedure essential) • Watch and act on trigger • Early referral and points intervention • Monitor and respond to • Evidence that role calirty constant sickness makes all clear • Role clarity in handling • Keep in touch if long term absence sick • Do the return to work interview Return to work • Welcome back, check recovered • Talk about absence, review record • Any underlying issues/problems causing it? • OK to start work? • Action employee is taking to prevent it? • Sum up and record • Set review date if needed Patterns….?? Don’t say Do say • I suppose you’ll have • I’ve noticed 6 out of 10 some excuse or other! Monday’s you have been • You are always off when off important work needs • Would you like to doing! Can’t rely upon comment on the pattern? you • Any reason why all of • You are no use to us if your absence have been you can’t work shifts! in the last month? • Is there any problem n relation to your shift working? Any questions?
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