In Control event

							Changing Lives

 December 2008
    Public service reform agenda
   Personalised services
   Innovative and efficient
   Outcome focused
   Joined up
   Accountable
Changing Lives – key messages

•Doing more of the same won’t work – so
build capacity for sustainable change

•Social Work Services don’t have all the
answers – so build capacity to deliver
personalised services

•We don’t make the best use of social work
skills – so build the capacity of the
workforce
Single Agenda - Five Change
        Programmes

  Performance Improvement
    Service Development
   Workforce Development
    Practice Governance
 Leadership and Management
Changing Lives: Supporting organisations
    to transform services so that they:
   meet the needs and legitimate aspirations
    of individuals, families and communities;
   increase people’s capacity to take control
    of their lives;
   are more focused on prevention;
   are more accessible and flexible
                            Performance Improvement Framework




                 IMPROVING OUTCOMES FOR INDIVIDUALS AND COMMUNITIES

                                                                                 Case Studies
  Personalisation &             CAPACITY TO DELIVER
Commissioning papers           PERSONALISED SERVICES
                                                                               Citizen Leadership

                                CONFIDENT, COMPETENT,
                                 VALUED WORKFORCE




 Continuous Learning              Practice Governance                          Leadership &
     Framework                        Framework                            Management Framework


                                                        Role of Chief Social
                                                           Work Officer




                             Research & Development Strategy
• Important to recognise work already being
  done ie Direct Payments/Self Directed
  Support
• In-Control is one model
• Opportunity to explore what works best in
  particular circumstances
• Working to deliver continuous
  improvement
 The right services, in the right place, at the
  right time
 Individuals, families and communities
  better understand what to expect and are
  involved in service design
 Practitioners equipped and supported to
  make complex decisions
 More joint working so more opportunities
  to prevent crises
    CHANGING LIVES



www.socialworkscotland.org.uk