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Instant Messaging - PowerPoint

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					Instant Messaging

           Group 4
 Ashish Gurung, Brandon Epp, Serim Afyonlu




                                             1
What Is Instant Messaging (IM)?
A method of real time internet
communication
Between two or more users
Based on Typed Text
Private and / or Business
Over Standard Internet Protocol
Inexpensive

                                  2
     Relevance for Managers
Asset vs. Liability
Advantages vs.
Disadvantages




                              3
           Advantages
Rapid Communication
Multitasking
Features – Profile Personalization
Increased Productivity
Cyberspace sharing




                                     4
          Disadvantages
Security Threat
Users often install software
themselves
– Supervision Problems
– No Set Security Features
– Compliance Issues
Personal Use – Loss of Productivity
Loss of company information
                                      5
              Costs
Trade Off between Security and Price
Business IM Systems range from
$120 - $1600
– Servers
– Users
– Features




                                   6
Examples of Products




                       7
           THE FUTURE
Will Increase in Institutions
– 37% of IM usage in 2004
Increased Security
Establishment in Infrastructures
Expansion among young users
Compatibility with other IM systems
Dependency on IM for Virtual Teams
Increased Solutions for Barriers
Will reduce the use of E-mails

                                      8
      Barriers to Adoption
Security Solutions
Ethical and Identity Issues
Conservative Managers
Personal vs. Company Data
– Data Security




                              9
            Conclusion
Usage of IM Depends on Manager
Many Advantages and Disadvantages
Proper use will increase productivity
Rapid internal & external
communication
Team 4 approves of IM if:
– Proper Security
– Proper Usage
– Resources
                                    10
          Further Links
Advice on IM
– http://www.microsoft.com/smallbusines
  s/resources/technology/communications
  /10_tips_for_using_instant_messaging_
  for_business.mspx




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