Century College by fjzhangweiqun

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									5.21.09
                                                     Century College
                                                 Biennial Action Plan
                                                   Full Plan/Report
                                         2008/09 and 2009/10 Academic Years
May 1, 2009 REPORT

Note: The Action Steps included in this Biennial Action plan reflect the current strategic priorities of Century College. This group
of priorities is not intended to be inclusive of all important initiatives at Century College. Given the breadth and depth of the
college mission, many efforts or operational needs are crucial but will be integrated into annual unit plans. A timeline and list of
activities/performance measures are available at the college website (www.century.edu) or by request from the Office of the
President (651-779-3219).

Academic Quality Improvement Project (AQIP): If the Action Step is identified as an AQIP item, it is included in the AQIP Action
Projects required for Institutional Accreditation by the Higher Learning Commission/North Central Association (HLC/NCA). An
AQIP Action Project summary is available at the end of this document.

Strategic Direction 1: Increase Access and Opportunity.
Goal 1.1. Raise Minnesota’s participation and achievement in post-secondary education by meeting the needs of
students with diverse backgrounds and educational goals.

Academic Quality Improvement Project (AQIP): If the Action Step is identified as an AQIP item, it is included in the AQIP Action
Projects required for Institutional Accreditation by the Higher Learning Commission/North Central Association (HLC/NCA). An
AQIP Action Project summary is available at the end of this document.

Action Steps

1.1a. Continue to enhance and broaden the use of the GPS LifePlan through web-based and student portal technology and integration
within student orientation and college courses. Achieve a seamless integration of academic and student services. May 2010. Vice
President of Student Services, Associate Vice President of IT, Vice President of Academic Affairs.




Initiatives                                                                      Due Date             Status Report 5/1/2009
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1. The College and the Office of the Chancellor will determine a                         February 2009            In process.
   three year operating and funding plan for the next steps of the GPS LifePLan roll out
   to other higher education and K-12 Institutions.
2. The GPS LifePlan new Website is developed and applied at Century College                December 2008
                                                                                                                   Completed.
3. Additional grants are identified to broaden the ability for Century College to          May 2010                In process.
   integrate the GPS LifePlan across the campus through staff and faculty training and
   within course curriculum.


Performance Measurement                                      Goal                                 May 2009 Report
1. Student retention and success goals are met.              1. 2010 Retention Target is 48%. 1. Student Retention dropped .06 for fall to
                                                                 Students of color the Target is    fall persistence. Research continues on
                                                                 57.7%.                             identify the reasons of this decline even
                                                             2. Fall to Fall Success is 63.8%       with new retention programs in place.
                                                                                                    Century is looking at the profile of
                                                                                                    entering students.
2. The Community College of Student Engagement Survey        Century continues to improve in all 2. Results will not be available until summer.
   (CCSSE) continues to document improvements in             Benchmark areas. A rate has not
   Century College performance as compared to                been
   Benchmarks and nation means.                              Established.
Current Status                                               Fall 2006 Retention (all students) is 3.   Waiting for final results.
                                                             44%
                                                             Students of color retention Fall 2006
                                                             is 58.2%

Note: Student Retention includes retained students fall to fall or fall to spring semester. Student success includes students
retained, transferred and those who have received awards.

1.1b. AQIP: Implement new and expand current developmental education initiatives that increase student engagement
and success for students assessing into two or more developmental courses. This project currently includes learning
communities, reading courses, mentorships, and the use of the GPS LifePlan. May 2010. Vice President of Academic
Affairs, Vice President of Student Services.

Initiatives                                                                              Due Date                  Status Report 5/01/2009


1. A program is developed for students assessing into two or more                        May                       This has been rolled into
   developmental courses. I don’t know that this is doable with current                  2010                      “Connect for Success”
   staffing, scheduling, and data – I think you said the data was coming.                                          Initiative and will be
                                                                                                                   implemented as part of the
                                                                                                                   first year experience work
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                                                                                                               during FY10.
2. Learning communities are expanded into development curriculum                       December 2008           Completed. Fall and Spring
   I believe this should read: Learning communities will be created to                                         Learning communities include
   include both developmental-and college-level opportunities.                                                 both college level and
                                                                                                               developmental Level courses.
3. The GPS LifePlan is integrated into first year experience courses and                May                    In process. Will be fully
   developmental courses.                                                              2009                    addressed with the first year
                                                                                                               experience work of FY10.

Performance Measurement                                     Goal                                May 2009 Report
1. Student retention and success goals are                  2010 Retention Target is 48%        Century College is not on track for
   met                                                      Students of color the Target is     meeting this goal
                                                            57.7%. 2014 Fall to Fall Success
                                                            is 63.8%
2. The Community College of Student                         Century continues to improve in     On track
   Engagement Survey (CCSSE) continues to                   all Benchmark areas. A
   document improvements in Century                         percentage increase rate has not
   College performance as compared to                       been established.
   Benchmark and National means.


Current Status                                              Fall 2006 Retention(all students)   Final results are not available but preliminary
                                                            is 44%Students of color retention   information demonstrates that Century College
                                                            Fall 2006 is 58.2%. Gap will be     is not on track for meeting Goal
                                                            closed by fall 2010.

1.1c. AQIP: Develop and implement an enrollment management plan that includes recruitment, marketing, and retention (as well as
assessing and approving both academic and student retention efforts) to provide a framework that effectively supports retention (fall
to fall and fall to spring), graduation, and/or transfer. May 2009. Vice President of Student Services, Vice President of Academic
Affairs.

Initiatives                                                                            Due Date                Status Report 5/01/2009
1. An enrollment management plan is developed                                          May 2009                1. Review of barrier busters
                                                                                                                   completed recruitment and
                                                                                                                   marketing plans reviewed; re-
                                                                                                                   enrollment campaigns
                                                                                                                   developed and implemented.
                                                                                                                   Outline of plan is in process,
                                                                                                                    with intent to adopt in
                                                                                                                   January.
                                                                                                               AT RISK FOR MISSING END OF
                                                                                                               MAY DEADLINE.
2. Student and academic services are assessed, best practices are reviewed and the     December 2009           On track. Action Project
                                                                                                                                               3
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   current structure evaluated for efficacy.                                                                   developed.


Performance Measurement                                   Goal                                May 2009 Report
1. Student retention and success goals are met            2010 Retention Target is            1.   Century is not on track to meet goal.
                                                           48% Students of color Target is
                                                          57.7%. 2014 Fall to Fall Success is
                                                          63.8%
2. Student enrollment targets are met (e.g. total FYE,    Credit enrollment: FY09 total FYE 2.     Goals exceeded for
   underserved students, adult student, CE/CT)            goal is 6382. Fall 2008 underserved      credit courses. Waiting for CE/CT
                                                          enrollment goal is 1500;                 information.
                                                          Fall 2008 students of color         3.   CE/CT on target to meet
                                                          enrollment goal is 900;                  Goal at mid-year.
                                                          Fall 2008 adult learner
                                                          goal is 3200. CE/CT 09-10 Enrollment
                                                          Target is to maintain current
                                                          enrollment level (12300).

1.1d. Implement at least five new diversity-related projects, including a follow-up on the Intercultural Development Inventory (IDI)
and several initiatives to improve recruitment of diverse faculty and staff. May 2010. President, Vice President of Finance and
Administration.

Initiatives                                                                             Due Date                Status Report 5/01/2009
1. Create new web site to strongly present both the college’s accomplishments           May 2010                Website Established.
   when it comes to diversity and inclusiveness but also markets to diverse faculty and                         http://www.century.edu/
   staff considering applying for jobs at Century. All potential employees will be                              employees/humanresources
   directed to this site.                                                                                       /jobseekers.aspx
2. Conduct focus groups of diverse faculty and staff to better understand strengths,    May 2009                Completed. Draft report in being
   weaknesses and opportunities relative to making Century a welcoming environment.                             reviewed. Final report will be
                                                                                                                completed
                                                                                                                 in June.
3. Advocate for system level diversity recruiter.                                       May 2010
4. Improve awareness of hiring committees through creating a video on the topic of      December 2009
   diversity and the hiring process.
5. Develop a proposal for a Century College Future Faculty initiative for executive     December 2009
   cabinet consideration that will encourage and mentor current students, especially
   underrepresented students, to consider community college teaching.

Performance Measurement                                     Goal                                           May 2009 Report
1. Site is launched by January 2009.                                                                     Completed.
                                                            Percent of applicants of color increased by 5%
                                                            by June 2009, 15% by June 2010.
2. Conduct half a dozen focus groups    by July 2009;       No goal                                      Completed

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   findings and recommendations reported to executive
   cabinet by August 2009.
3. In cooperation with the Office of the Chancellor, hire a    Increase percent of applicants of
   recruiter who can work with metro campuses (or other        color who apply by 10% one year after hire.
   groups).
4. Produce video or other means of training individual                                                         In development.
   hiring committees for searches by January 2009
5. Proposal to executive cabinet for consideration by          Executive committee finalizes proposal and      Proposal presented in May 2009.
   February 2009.                                              establishes goals.

Goal 1.2. Maintain an affordable cost of attendance for Minnesota residents.

Action Steps

1.2a. Collaborate with the Century College Foundation to increase student scholarships through identifying new donors, increasing
current donor scholarship commitments. Alumni donor participation increases. May 2009. President, Vice President of Academic
Affairs.

Initiatives                                                                              Due Date                  Status Report 5/01/2009
1. The foundation determines a goal for increasing scholarships and an action plan to August 2008                  Waiting for feedback from the
   meet the goals                                                                      105 scholarships total      Foundation; Note – goals now
                                                                                       $132,500 (biggest year      established
                                                                                       ever)
2. The responsibility for alumni development is moved to Academic Affairs and an       December 2008               This has been completed.
   action plan developed.                                                              Raised $25,600 from
                                                                                       alumni
3. The foundation develops a target and action plan for scholarships, PACE and Tuition August 2008                 Waiting for feedback from the
   Free Programs.                                                                      Tuition fell 50,000 for     Foundation; Note goals now
                                                                                       staffing                    established

Performance Measurement                                       Goal                                 May 2009 Report
1. Scholarships will increase.                                Scholarships raised through the      Scholarships are increasing but final number will
                                                              foundation increase by 10% each      not be available until August 2009.
                                                              year 2008/09 and 2009/10.

2. Alumni participation in fundraising and alumni contacts Alumni solicitation will increase to On track.
   meets targeted goals.                                   95% each year. Participation of
                                                           alumni as donor will increase
                                                            to 4% by 2009 and 5.8% by 2011
3. Foundation goals for overall fundraising are               The college and foundation will      On track.
    met.                                                      raise $1.07 in private and $1.6 in
                                                              Public resources.
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Goal 1.3. Work with other organizations to prepare all young people to graduate from high school and enroll in
college ready for success.

Action Steps

1.3a. In collaboration with Inver Hills Community College, increase the number of high school students applying to and entering post-
secondary institutions. May 2010. Vice President of Academic Affairs, Vice President of Student Services.

Initiatives                                                                                   Due Date                 Status Report 5/01/2009
1. Integrate the Access and Opportunity grant into                                            December 2008            In process.
   the Student Services Action Plan
2. Meet formative evaluation requirements of for                                              May 2009                 On track.
    the grant to ensure that goals are met.

Performance Measurement                                          Goal                                 May 2009 Report
1. Goals and objectives in the Access and Opportunity grant See attached action plan goals.           See below results; reports submitted quarterly to
   are met.                                                                                           the Office of the Chancellor to ensure progress
                                                                                                      towards goal are met

1.3. a. Performance Measures for the Access and Opportunity Center of Excellence

   A. Teacher Collaborations
         1. In 2008, 5 teacher teams will be created and will plan and implement college awareness or curricular alignment projects that will
             include campus based activities. In 2009 the teacher teams will expand to 8 teacher teams.
         2. 100 High School students will participate in activities that encourage college awareness and/or curriculum alignment
         3. 80% of those students will demonstrate that they understand the importance of a college degree, admissions requirements and
             academic expectations

              In the 2008-2009 year, five teacher teams of Century faculty and Arlington High School teachers were created and they developed
              activities that exposed 457 high school students to college awareness activities and curriculum specific alignment activities. Of that
              group, 278 visited the Century College campus, and over 90% of that group demonstrated that they understood the importance of a
              college degree, the admission requirements and academic expectations.

   B. Readiness Programming for High School Students – PACE (Preparing to Achieve a College Education) Program
         1. In 2008 three cohorts (at least 50 students of underrepresented students will participate in PACE (Preparing to Achieve a College
             Education), a credit-based college experience. In 2009 four cohorts (at least 75 students) will participate in the PACE Program.
         2. 75% of the participants will complete at least four of six PACE Program components.

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          3. 75% of participants will maintain a GPA (grade point average) of 2.0 or above.

          In the 2008-2009 academic year, three cohorts that started with 61 students in summer 2008 and have since grown to 71 students
          this spring 2009 are participating in the PACE (Preparing to Achieve a College Education) Program. Over 90% made progress toward
          completing two of the six PACE Program components. As of fall semester 2008, over 96% completed with a cumulative GPA (grade
          point average) of 2.0 or above.

   C. Transition Programming for High School Students – Bridge to College Program
          1. At least 25 underrepresented high school graduates will participate in the Bridge to College credit based program in August 2008.
              At least 50 students will participate in summer 2009.
          2. At least 70% of students will complete the Bridge to College Program.
          3. At least 70% of the Bridge students will earn grades of “C” or above.

          Thirty one underrepresented high school students participated in the Bridge to College credit based program in August 2008. Over
          89%of those students completed the program and were retained to spring semester. Seventy percent of the students earned a
          cumulative GPA of 2.0 or higher after fall semester.

   D. Success Programming for First Year College Students
         1. 125 underrepresented students will participate in a Learning Community in 2008 and in 2009 the number will increase to at least
              240 underrepresented students who will participate.
         2. 75 % of the students will be retained from fall to spring semester
         3. The grade point averages for students participating in a Learning Community will be 10% higher than comparable group of first-
              year students.

          Over 320 underrepresented students participated in a Learning Community (LCOM) in the fall 2008. The LCOM group had a higher
          retention rate (79%) than the comparison group (75%). The percent of LCOM students earning a GPA of 2.0 or above was 63%, while
          64% of the comparison group earned a GPA of 2.0 or above. The average first term GPA being slightly higher for the comparison
          group over the LCOM group may at least partially be explained by differences in demographics between the LCOM group (69%
          underrepresented) and the comparison group (53% underrepresented).

   E. Parent and Family Engagement
          1. In 2008, 25 parents and other family members will participate in one or more activities sponsored by the center. In 2009 that will
              increase to 30 parents and other family members.

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              2. Survey results will indicate that 80% of respondents understand the value of a college degree, admissions requirements, academic
                 preparation and cost/financial aid.

              In 2008, 37 parents and other family members participated in one or more activities sponsored by the center. All 37, or 100%,
              responded to a survey indicating that they understood the value of a college education degree, admissions and academic preparation
              requirements, cost and financial aid resources.

1.3b. Through partnership arrangements fostered by Perkins IV, restructure the link between the senior year in high school at
partner/community schools and the first year at Century College. May 2009. Vice President of Academic Affairs, Vice President of
Student Services.

Initiatives                                                                             Due Date                 Status Report 5/01/2009

1. Establish Perkins IV consortium, and obtain approval                                 December 2008            Completed.
   from the Office of the Chancellor for budget and FY09 focus
2. Meet evaluation requirements for     Perkins IV.                                     December 2008            Completed.
3. Develop a system for tracking students and student                                   December 2008            Plan developed. Implementation is
    success and provide access to registrar, DARS and program directors to improve                               in place.
   data integrity and opportunities for intrusive management of Perkins students.
4. Provide a system for tracking ISD 916 students.                                      December 2008            Completed.
5. Identify new procedures for awarding certificates, diplomas, and degrees.            May 2009                 In process.

Performance Measurement                                      Goal                               May 2009 Report
1. Perkins Grant goals and objectives are met or exceeded. In development                       Strategies not completed in the objective include
                                                                                                the formation of learning communities within the
                                                                                                program of study for Business, Finance, and
                                                                                                 Marketing. Faculty members been unable to
                                                                                                 connect for that activity. In addition, increases in
                                                                                                retention numbers for CT students have not occurred.
                                                                                                The committee continues to struggle with successful
                                                                                                students (retained, graduated, transferred)in
                                                                                                program that are not the closed cohort model.

Strategic Direction 2: Promote and measure high-quality learning programs and services.
Goal 2.1. Demonstrate high quality in all educational programs.

Action Steps

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2.1a. Follow the completion of the MnTC curriculum review with the comprehensive review of non-MnTC curriculum. December
2009. Vice President of Academic Affairs.

Initiatives                                                                           Due Date             Status Report 5/01/2009
1. Two-thirds of the technical/occupational courses will be reviewed and revised as   May 15, 2009         Completed.
   appropriate.
2. The remaining one-third of the technical/occupational courses will be reviewed     December 15, 2009    On track.
   and revised as appropriate


Performance Measurement                                      Goal                           May 2009 Report
1. Student satisfaction with revised courses increase over
   prior year ratings.
2. All technical/occupational courses are reviewed and
   revised as appropriate.

2.1b. Maintain a revitalized new program development process through sustaining and improving the Innovation Council to ensure
cross-divisional collaboration and strategic program innovation. Continue expanded cooperation with internal and external partners,
including Continuing Education/Customized Training (CE/CT), foundations, corporations, government, and other MnSCU campuses (see
also 3.1a). May 2009. Vice President of CE/CT, Vice President of Academic Affairs.

Initiatives                                                                           Due Date            Status Report 05/01/09
1. Develop (This is to be determined) of new credit programs.                         May 2009            Year-end summary: 23 certificates
                                                                                                          developed (11 through OOC approval,
                                                                                                           11 through concept approval, and I
                                                                                                          denied by OOC); 3 new diplomas
                                                                                                          developed (all 3 OOC approved); 2 AFA
                                                                                                          degrees developed (both in concept
                                                                                                          only); 4 new AAS degrees (3 through
                                                                                                          OOC approval; 1 revised AAS degree
                                                                                                          (OOC approved).
2. Complete development of 3-4 non credit programs                                    May 2009            Completed.
                                                                                                          Medical Residency Coordinator
                                                                                                          developed July/August of 2008;
                                                                                                          offered October, 2008. will be
                                                                                                          offered Fall 2009.
                                                                                                          Pharmacy Technician to be offered
                                                                                                          Summer, 2009.
                                                                                                          Patient Navigator – Submitted proposal
                                                                                                          for grant money to develop several
                                                                                                          “green technologies” programs.


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Performance Measurement                                      Goal                               May 2009 Report
1. Student enrollment goals are met or exceeded.             Goals are 1% each year.            Goals exceeded.

2.1c. Build on current success with the National Science Foundation. Successfully administer current grants and identify additional
funding through STEM (Science, Technology, Engineering, and Mathematics) initiatives including ISLET (Investigational Science Law
Enforcement Technology), the Fab Lab (building on our partnerships with Massachusetts Institute of Technology [MIT] and fabrication
laboratories around the world). Continue to build funding for other technology-based programs. May 2009. President.

Initiatives                                                                             Due Date             Status Report 5/01/2009
1. Submit a Planning Grant and curriculum development grant for the fabrication lab. October 2008            Completed
2. Submit a grant for STEM Scholarships and Programs.                                April 2009              It was determined that this proposal
                                                                                                             would be submitted in October.

3. Develop an infrastructure to implement and evaluate the University of MN LSAMP       December 2008        Completed
   Grant
4. Develop a grant manual for grant administration post award.                          December 2008        Draft completed. This will be
                                                                                                             presented to the cabinet in May.
Performance Measurement                                      Goal                               May 2009 Report
1. Meet or exceed grant goals.                               The college and foundation will     On track
                                                             Raise $1.07 in private and $1.6 in
                                                             Public resources.
2. Meet or exceed STEM MnSCU Target Goals.                   The 2009 enrollment target is 40.9%.On track
                                                             2008 enrollment is 39.9% and %
                                                             enrolled in STEM Credits is 47.5%,
                                                             current 2008 enrollment is 44.7%

Goal 2.2. Produce graduates who have strong, adaptable, and flexible skills.

2.2a. Develop additional initiatives, courses, and/or seminars to improve information literacy and technical literacy for Century
College students. May 2009. Vice President of Academic Affairs.

Initiatives                                                                            Due Date              Status Report 5/01/2009
1. Develop information literacy outcomes for all students.                             May 2010              This work has been wrapped into
                                                                                                             the development of broader core
                                                                                                             outcomes for all graduates. The
                                                                                                             Core Outcomes workgroup has
                                                                                                             been formed and begun this task.
                                                                                                             Deadline needs to be extended to
                                                                                                             May 2010.
2. Develop technical literacy outcomes for all students.                               May 2009              Same as above.

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3. Determine best practices for teaching those competencies.                          September 2009         To occur in FY10.
4. Develop courses, workshops, and learning activities design to develop the          December 2009          To occur in FY10.
   identified competencies.


Performance Measurement                                   Goal                                 May 2009 Report
1. Competencies are developed and conform to local and                                         In process. In new Action Plan.
   national standards.
2. Courses, workshops, and learning activities are                                             No activity
   developed and made available to students

Goal 2.3. Provide multiple delivery options for education programs and student services.

Action Steps

2.3a. Increase flexible course scheduling and programs to meet the needs of students (e.g., fast track, online, reduced seat time)
and identify credit for prior learning opportunities. August 2010. Vice President of Academic Affairs, Vice President of Student
Services.

Initiatives                                                                            Due Date               Status Report 5/01/2009
1. Establish baseline of schedule offerings, as of Fall 2008                           December 2008          Completed.
2. Map AA program completion for part-time students during the evening and/or          May 2009               Will be completed by end of May
   weekends.
3. Expand the number of courses offered “fast track”                                   December 2009          In process.
4. Increase the number of on-line and hybrid courses offered.                          December 2009          In process.
5. Build a comprehensive credit for prior learning program.                            August 2010            In process.

Performance Measurements:

Performance Measurement                                    Goal                                May 2009 Report
1. Targeted increase in the number of adult students       Goal is being set in 2008/09 base   On track
   enrolled is reached.
2. Targeted increase in the completion rate of adult       Goal is being set in 2008/09 base   On track
   students is reached.

Strategic Direction 3: Provide programs and services integral to state and regional economic needs.
Goal 3.1. As a major partner in educating Minnesota’s workforce, participate in identifying and meeting regional
and statewide economic development priorities.


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Action Steps

3.1a. Participate in MnSCU “Workforce of the Future” initiative, making strategic visits to local companies to determine workforce
training needs and new business partnership opportunities. May 2010. President, Vice President of Academic Affairs, Vice
President of CE/CT.

Initiatives                                                                             Due Date          Status Report 5/01/2009
1. Identify targeted business partners, potential contacts and timeline for contacting October 2008       Targeted businesses identified,
   and identifying partnership opportunities                                                              submitted to MnSCU in September and
                                                                                                          finalized in October 2008.
2. Visit CEOs of target companies to develop/deepen relationships.                      November 2008 –   President’s Corporate Visits
                                                                                        February 2009     completed.
3. dentify targeted business partners, potential contacts and timeline for contacting   June 2009         Nine potential partnerships
   and identifying partnership opportunities                                                              Identified to date.
                                                                                                           Pentair – encouraged grant
                                                                                                              submission to their foundation.
                                                                                                           Anderson Windows – exploring
                                                                                                              MJSP grant submissions.
                                                                                                           Heraeus – would like the
                                                                                                              College to consider offering
                                                                                                              precision manufacturing
                                                                                                              coursework.
                                                                                                           HealthEast – encouraged
                                                                                                              partnering
                                                                                                           around “Intercultural
                                                                                                              Competence” training.
                                                                                                           Regis Corporation – Want basic
                                                                                                              skills in business development,
                                                                                                              computer tech and information
                                                                                                              literacy, and marketing.
                                                                                                           Regions Hospital-HealthPartners –
                                                                                                              Along with leadership training
                                                                                                              they are looking for softskills,
                                                                                                              critical
                                                                                                              thinking and team skills training.
                                                                                                           Cemstone Concrete Solutions –
                                                                                                              Looking for training in quality
                                                                                                              control/measurement specialists,
                                                                                                              concrete technicians and truck
                                                                                                              mechanics.
                                                                                                           SuperValue – They have
                                                                                                              outsourced their merchandising
                                                                                                              and marketing training and use
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                                                                                                                        Achieve global for leadership
                                                                                                                        development training.
                                                                                                                       Medtronic – Primary skills areas
                                                                                                                        needed and quality, regulatory
                                                                                                                        affairs and clinical affairs.

Performance Measurement                                     Goal                               May 2009 Report
1. Meet or exceed MnSCU Target Goals                        Currently being set by MnSCU       Not set at this point.

3.1b. Expand CE/CT enrollments from Fortune 1000 companies outside Minnesota through participation as the lead Minnesota two-
year college in the new Global Corporate College consortium. May 2010. Vice President of CE/CT.

Initiatives                                                                           Due Date                  Status Report 5/01/2009
1. Establish Action Plan and timelines.                                               October 2008              Completed
2. Implement a system to meet evaluation requirements for the Global Corporate        December 2008             Completed
   College consortium.


Performance Measurement                                    Goal                                May 2009 Report
Meets or exceeds established                               *Generates of minimum of 10 sales   Provided 4 sales leads to GCC to date.
GCC performance Standards of Good Practice                 leads each year;                    Responded to 48 GCC requests for information as
                                                           *Responds to all GCC requests for    of December 30, 2008. Sales pipeline reports
                                                           information, submits biweekly       submitted biweekly.
                                                           pipeline reports, participates in
                                                           GCC training activities;
Goal 3.2. Support regional vitality by contributing artistic, cultural, and civic assets that attract employees and
other residents seeking a high quality of life.

Action Steps

3.2a. Highlight the new Science/Library Building, the Kopp Technology Center, the Century Fabrication Laboratory, and other key
campus features to attract alumni, retirees, and other community members. Expand community participation in campus culture,
including the arts/performing arts, speaking engagements, and related events. May 2009. Vice President of Academic Affairs.

Initiatives                                                                            Due Date                   Status Report 5/01/2009
1. Grand opening of Science/Library Building is held and brings alumni, retirees,      September 2009             Completed.
   community and other partners to campus.
2. Alumni association is revitalized.                                                  May 2009                   Completed.
3. Community Grown-bag lunch program hosts three public events per semester.           May 2009                   Completed.
Performance Measurement                                    Goal                                 May 2009 Report
1. Community awareness and participation in College        A survey is completed Fall 2009      This information will be available in Fall 2009.

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    events increases.                                       that shows improved awareness
                                                            over previous survey
2. Membership in the alumni association increases.          Alumni membership goals are met.    This information will be available in Fall 2009.
3. Public perception of the College increases               Enrollment goals are met. Survey    This information will be available in Fall 2009.
                                                            shows improved
                                                            satisfaction/awareness

Goal 3.3. Develop each institution’s capacity to be engaged in and add value to its region.

Action Steps

3.3a. Implement an American Association of Community Colleges (AACC) age 50-Plus initiative, serving as a mentor campus to
colleges seeking to develop and deliver education, training, and service opportunities. May 2010. Vice President of CE/CT.

Initiatives                                                                             Due Date                Status Report 5/01/2009
1. Staff the AACC grant project.                                                        Summer 2008           Completed. Volunteer
                                                                                                              Coordinator hired
                                                                                                              December 16, 2008.
2. Develop an evaluation plan to meet grant goals.                                      September 2008        Completed, November 2008.
3. Host site visit for AACC and Demonstration Colleges.                                 September 2008        Completed.
                                                                                                               September 11 & 12, 2008
4. Establish and convene +50 Advisory Committee.                                        September 2008        Committee established; meetings
                                                                                                              held in September, 2008 and
                                                                                                              March 2009.
5. Establish baseline data and track growth in program development and                  Baseline by September Baselines established,
   +50 enrollments in enrichment and skill-based courses.                               2008.                 September 2008.
                                                                                        Enrollment data       Fall enrollments reported to
                                                                                        provided twice a year AACC in November 2008.
                                                                                         to AACC.             Next report June, 2009.

Performance Measurement                                     Goal                               May 2009 Report
1. Grant positions filled; budgets adjusted.                Completed and approved.             Grant fully staffed.
                                                                                                Revised budget approved by AACC.
                                                                                                 Obtained $75,000 grant for Plus 50 programming at 10
                                                                                                Twin City Colleges, February, 2009.
2. Satisfaction level of demonstration colleges following   Surveys demonstrate a high rating Not assessed yet.
   host visits.                                             of satisfaction from host visits.
3. Increase in number of +50 courses developed.             20% more courses developed          22 new courses offered 2008/2009.
                                                            each year.
4. Advisory committee activity and satisfaction.            High level of satisfaction met.     Not assessed yet.
                                                            Activity goals established and met.
5. Increase in enrollment of +50 students in certificate    Enrollment goals set and met.       Will have data in June 2009.

                                                                                                                                               14
5.21.09
     programs, enrichment programs and skill-based          ___% growth in credit certificates; Added 9 metro area 2 year colleges as affiliates
     courses.                                               21.5% growth in enrichment          of the AACC Plus 50 initiative, March, 2009
                                                            Courses.
                                                            19% growth in skill based courses.

 6. Number of volunteers recruited and placed.             Volunteer goals set by January       Volunteer Coordinator hired.
                                                           2009.
 7. Track use and results of marketing materials/campaign. A tracking system is                     Promotions archive established
                                                           established, measureable                  April, 2009.
                                                           goals established and met.                 Plus 50 ads developed for partner publications.
                                                                                                    Plus 50 featured in MnSCU System magazine.

3.3b. Develop the Century College campus into a more sustainable community by adopting green building strategies; purchasing
building products, equipment, and supplies that are recyclable and that are made from recycled materials; and increasing recycling
across the campus. Conserve and restore the natural resources of the campus. May 2010. Vice President of Finance and
Administration, Vice President of Student Services.

Initiatives                                                                             Due Date                 Status Report 5/01/2009
1.   Implement a Climate Committee.                                                     December 2008            Completed.
2.   Establish goals and objectives.                                                    May 2009                 To be set.
3.   Performance measurements are established which includes a baseline.                May 2010                 To be set.

Performance Measurement                                     Goal                                May 2009 Report
TO BE SET


3.3c. Continue to implement a partnership with FedEx. Secure a site for a new transportation center and complete improvements.
June 2010. Vice President of CE/CT.

Initiatives                                                                             Due Date                 Status Report 5/01/2009
1. Conclude Fed Ex lease arrangements with MnSCU                                        October, 2008            Completed December 2008.
2. Negotiate and finalize site plan for driving range and new building.                 October, 2008            Completed October 2008.
3. Develop marketing plan for new CDL site.                                             November, 2009           New brochure design complete
                                                                                                                 Postcard in production,
                                                                                                                 April 2009.
4. Develop and implement “site sharing” plan with Fed Ex at present Century site.       November-December,       Completed.
                                                                                        2008
5. Develop expanded programming, moving and budget plans for new site.                  Winter, 2009             In progress.
6. Develop additional sources of financial aid for CDL students.                        December, 2008           Submitted CDL scholarship grant
                                                                                                                  in December 2008 – awaiting
                                                                                                                 notification

                                                                                                                                               15
5.21.09
7. Move CDL to new I94 site.                                                           August 2009               Under construction.
8. Consider PTDI (Professional Truck Driving Institute) accreditation.                                           In progress – changes need to be
                                                                                                                 made to program prior to official
                                                                                                                 application.

Performance Measurement                                      Goal                               May 2009 Report
1.  FedEx/MnSCU lease agreements signed, site plan           May 2009                           Completed.
   approved and marketing plan implemented.
2. Enrollments in CDL increase and 1-2 new programs          Enrollment Goals are set and met   Information not available at this point.
    are established.                                         New programs established by May
                                                             2009

3.3d. Continue to increase volunteer activities to provide valuable services to the community (e.g., Service Learning opportunities
for students, Alumni and Retiree programs). June 2010. President.

Initiatives                                                                            Due Date                  Status Report 5/01/2009
1. Move the responsibility for alumni and retiree development to Academic Affairs;  October 2008                 Completed.
   establish goals and objectives and an evaluative process.
2. Assess the need for additional staffing in volunteer development and recommend a December 2008                .5 Volunteer stations established
   staffing changes, search and hire, if appropriate.                                                            internally.
3. Identify strategies for increasing Service Learning Partnerships.                May 2009                     Information not available yet.
4. Identify objectives and track achievement for increasing partnerships.           May 2010                     This is covered under 3.1a.
                                                                                                                  College is on track.


Performance Measurement                                       Goal                               May 2009 Report
1. Identify volunteer goals.                                                                     Complete for +50 Initiative
2. Identify service learning goals.                                                              In process
3. Identify partnership goals.                                Will be set by MnSCU               Not yet developed

Strategic Direction 4: Innovate to meet current and future educational needs efficiently.
Goal 4.1. Build organizational capacity for change to meet future challenges.

Action Steps

4.1a. Restructure the Planning Committee to include the College cabinet and additional institutional and community members.
Identify an infrastructure and academic calendar for managing Planning Committee meetings, the Action Plan, AQIP Action Projects,
Unit Plans, and a review of Key Performance Indicators building and strengthening an environment of continuous progress throughout
the institution. May 2009. President.

                                                                                                                                              16
5.21.09
Initiatives                                                                            Due Date              Status Report 5/01/2009
1.   Complete new charter, and appoint memberships.                                    September 2008        Completed, members chosen
2.   Identify goals, objectives and expected outcomes for the committee.               December 2008         Completed, approved at last
                                                                                                             meeting.
3.   Assess new planning committee structure against goals, objectives, and expected   May 2009              A survey will be completed at
     outcomes and recommend committee revisions to the president.                                            the end of the academic year
                                                                                                             to include recommendations
                                                                                                             for 2009
4.   Identify and finalize KPIs for the 2009/11 Action Plan.                           May 2009
                                                                                                             KPI format draft has been
                                                                                                             prepared. Divisions are
                                                                                                             reviewing for final adoption.
5.   Recommend initiatives to strengthening an environment of continuous progress.     May 2009              This will be discussed at the
                                                                                                             July Retreat.

Performance Measurement                                        Goal                          May 2009 Report
1. Continue to improve employee evaluation ratings                                            New survey will be administered in Feb 2010.
   (employee survey) of planning, accountability and
   continuous improvement initiatives within the
    institution.
2. Establish all performance measurements and goals for                                       In process
   Action Plan 2008/10 and 2009/11.

4.1b. AQIP: The Assessment Plan will target these priority areas: full implementation of an online student course satisfaction survey
tool, an analysis of program/department health indicators and ways to use data effectively with further implementation by one-third
(each year) of all college programs/divisions, and data collection and analysis of general education assessment with a report to the
college community. May 2009. President, Vice President of Academic Affairs.


Initiatives                                                                            Due Date              Status Report 5/01/2009
1. The online student course satisfaction tool is implemented fully.                   May 2009              Completed implementation of
                                                                                                             scanable course evaluations.
                                                                                                              Full on-line implementation cannot
                                                                                                             be completed until a new server
                                                                                                             can be purchased and installed
                                                                                                             through IT. Target date for that
                                                                                                             completion is 2010.
2. A health indicator process and a three-year calendar is developed and               May 2009              Completed. Approximately 1/3 of
   implemented for program/department health assessment.                                                     all programs/disciplines
                                                                                                             participating in review during
                                                                                                             FY09
3. A plan for general education assessment is developed and approved.                  May 2009              In process.

                                                                                                                                             17
5.21.09

Performance Measurement                                   Goal                                  May 2009 Report
1. Student participation in completing course             Goals are being set                   Information not yet available
   evaluation increases.
2. Intensive program reviews are completed by 1/3         Goals set at ½ of the                 Information not yet available
   of the College’s instructional programs.               instructional programs
3. General education assessment plan is completed.        Plan is completed.                    In process

Note: Proposed Performance Measurements for Action Step 4.1b
    Meetings held with Academic Affairs, Finance and Administration, Student Services, CE/CT and the President’s Office to begin the
      development of Key Performance Indicators. Target participation – 100%
    Input from Information Technology obtained to assist in the development of instruments that can be accessed electronically and can be
      aggregated and analyzed easily. Goal – Parameters established and technical issues addressed.
    Results obtained from academic units engaged in the Program Health Indicators process compiled showing identified areas of concern and
      planned steps to address them. Target participation – 100%.

Goal 4.2. Reward and support institutions, administrators, faculty, and staff for innovations that advance
excellence and efficiency.

Action Steps

4.2a. Expand award and recognition processes for administrative staff and identify additional awards on a campus-wide basis to
honor employees for innovation and for meeting the College’s mission statement, action plan, and institutional effectiveness goals.
May 2010. President.

Initiatives                                                                        Due Date                   Status Report 5/01/09
1. A plan is identified and recommended to the executive cabinet for               December 2008              Completed.
   implementation by May 2009.
2. The process is evaluated and revised (if recommended) for full                  May 2009                   Will be completed.
   implementation in 2009/10.
3. The processes are evaluated for institutionalizing in 2009/10.                  May 2010

Performance Measurement                                     Goal                                 May 2009 Report
1. Employee satisfaction                                  Satisfaction increases in all areas andSatisfaction survey will be completed in
                                                          the
   increases in award and recognition programs (as assessed average increases by 5%.             Feb 2010.
   through the employee survey).


4.2b. Promote physical and emotional wellness in the Century Community by developing and implementing a wellness program for
faculty, staff, and students. December 2009. Vice President of Finance and Administration.

                                                                                                                                            18
5.21.09

Initiatives                                                                 Due Date                     Status Report 5/01/09
1. The College will focus this first year on building the committee and         May 2009                 Committee was developed and is
   programming for depression and suicide prevention, including using the April                          meeting. This subject area will be
   Duty Day for a development day in this subject area.                                                  covered on Duty Day.
2. The College will develop a Wellness Committee and request recommendations May 2009                    In process
   for a campus-wide wellness program and budget for approval to the
   executive committee
3. Depression and suicide program employee awareness will be included in the August 2009                 In process.
   staff survey and evaluated.

Performance Measurement                                  Goal                               May 2009 Report
1. Questions are included in CCSSE to establish a        Not completed                      Not completed
   baseline
2. Goals are established for the committee and           In process                         In process
   subject area.

Goal 4.3. Identify and remove barriers to innovation and responsiveness.

4.3a. AQIP: Continue President-led unit-based meetings for classified staff to improve communication and to identify and resolve
issues that impede organizational efficiency and/or innovation. Add focus groups based on categories of individuals (e.g., units,
classified employment groups) and/or issues. Assess the value and effectiveness of Century College meetings and e-mail
communication, developing a set of written guidelines for effective meeting templates, ground rules, and facilitation techniques,
as well as best practices for use of e-mail. May 2010. President

Initiatives                                                                 Due Date                     Status Report 5/01/09
1. Unit meetings are scheduled and conducted by June 30, 2009                July 2009                   On track.
2. Report is posted by September 2009                                       September 2009
3. Template and email policies are established and communicated.            May 2009                      The deadline has been moved to
                                                                                                         fall semester 2009.
4.   The employee survey assesses improvements in communication.            May 2010                     This will be completed in Feb 2010.


Performance Measurement                                  Goal                              May 2009 Report
1. Employee satisfaction continues to increase           In process                        In process
2. Improvement in several employee identified areas is   In process                        In process
   measurement and improvement increases.




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5.21.09
Goal 4.4. Hire and develop leaders who will initiate and support innovation throughout the system.

Action Steps

4.4a. Identify a new AQIP Action project that builds employee (administrators, faculty, staff) development opportunities by
improving processes for developing, retaining, and utilizing employees through programs that foster the building of required skill
sets and experience (best practice visits) that address current and future needs. Develop career paths (succession planning,
mentoring) for positions within the college through individual development plans. December 2009. Vice President of Finance and
Administration.

Initiatives                                                                     Due Date                       Status Report 5/01 2009
1.   A new AQIP Action Project is developed and approved                        May 2009                       Completed

Performance Measurement                                    Goal                                   May 2009 Report
1. The Action Project has                                                                         In development.
   established goals.
Goal 4.5. Promote accountability for results through a system of accessible reports to the public and other
stakeholders.

Action Steps

4.5a. Further develop an accessible knowledge management system through use of the Century Commons, the college website,
Academic Quality Improvement Program (AQIP) Systems Portfolio, and printed materials that promote accountability through
communication to the public and other stakeholders (e.g., students, employees, alumni). May 2009. President, Vice President of
Finance and Administration.

Initiatives                                                                     Due Date                       Status Report 5/01/09
1. Move to the new Century Commons and                                          December 2008                  This will be completed Summer
   incorporate into the employee portal.                                                                           2009. IT requested that this
                                                                                                                   deadline be moved. Clean up
                                                                                                                   Is occurring the first three
                                                                                                                   weeks in Spring Semester 2009.
                                                                                                                   Final framework approved.
                                                                                                                   Items will be moved in
                                                                                                                   summer.
2. Meet the requirements for the systems portfolio.                             May 2009
                                                                                                               Project is meeting current deadlines.

Performance Measurement                                    Goal                                 May 2009 Report
1. The Century College Systems Portfolio meets             Reviewers provide a satisfactory     Information will be available fall 2009.
    HLC/NCA Requirements.                                  or higher evaluation of the portfolio.
                                                                                                                                               20
5.21.09
2. Employees completed a satisfaction survey on the        Ratings are high but areas for     This will be conducted in fall 2009
   Century Commons.                                        improvement are also identified.

4.5b. Century College will begin a process for developing Key Performance Indicators at the unit level (Academic Affairs, Finance
and Administration, Student Services, CE/CT, and President’s Office) similar to the Criteria for Program Review that will be linked
to Unit Action Plans. A yearly report will be developed for each unit, which will be reviewed by the Planning Committee and
Executive Cabinet. May 2009. President, Vice President of Finance and Administration.

Initiatives                                                                   Due Date                       Status Report 5/01/09
1. The Planning Committee will develop a process for developing,              May 2009                       In process
   communicating and tracking Key Performance Indicators and the
   institutional and department/program level.

Performance Measurement                                     Goal                               May 2009 Report
1. Key Performance Indicators are established               KPIs are met or exceeded.          In process, draft completed.


4.5c. AQIP: Develop and implement a system to track students’ use and impact of student and academic affairs services through an
automated data collection and reporting system. May 2010. President, Vice President of Academic Affairs, Associate Vice
President of IT, Vice President of Student Services.

Initiatives                                                                   Due Date                       Status Report 5/01/09
1. An AQIP Action Project is developed, implemented and completed.            May 2010                       Action Project approved December 2008.
                                                                                                             Pilot on track

Performance Measurement                                    Goal                               May 2009 Report
 1. Student retention and success goals are established.   Goals are met or exceeded.         Pilot is in progress. Duplicate student technical
                                                                                              IDs have caused issues and steps are in progress
                                                                                              to address the problem. Once this problem is
                                                                                              cleared up, plans to expand data collection and
                                                                                              reporting system can be finalized and
                                                                                              implementation to the other centers can begin
                                                                                              fall 2009.




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