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Giving Employers What They Really Need:
  Transcripting the Complete Experience
      Minnesota Collaborations

               Gary Langer
 Associate Vice Chancellor – Academic Programs
Minnesota State Colleges and Universities
Minnesota Collaborations

   Sectors
      »   Individuals
      »   Institutions
      »   Employers
   Tools and Process
      »   Information
      »   Assessment
      »   Documentation
   Model
Minnesota Collaborations

   ISEEK
   CAS
   MnTransfer
   SPEEDE
   eFolio
   Corporate Service
    Model
   MnOnline
    Minnesota State Colleges
    and Universities
 32 Colleges and Universities   Corporate
                                                     Professional
                                                     Enhancement
                                                                        Degree
                                                                      Completion
                                 Learners
                                                       Learners      Adult Learners
   – 25 two-year colleges
   – 7 state universities          Life         College
                                                            Remediation
                                                                          Pre-College
                                Fulfillment   Experience                    (K-12)

   – (Not the U of M)
                                                               and
                                 Learners      Learners                    Learners
                                                             Test Prep



 Located in 46 communities
 Serve 235,000 students per year
  in credit-based courses and another
  130,000 in non-credit courses
 More than 3,500 education programs
    Who are the e-Learners?

 Older than “average” undergraduate
 Place bound
 Broad set of responsibilities/roles
 Working in a career field
 Limited time to devote to studies
 Emerging multi-mode student
 Technology savvy
 Accustomed to service on demand
 Expect choice and convenience
 Will become the „hardy‟ learner of the future
The ‘Portal’ in Minnesota for:

 Planning your Career
 Searching for Education and Training
 Finding Employment
 Locating a class
 Connections for Counselors, Providers
  and Employers
   Resources for Employers
 ISEEK
• To meet the challenges of the future
     workforce needs
     create educational opportunities
     connect business/industry to education
    providers
• To add value to data
     To improve advising services
     To integrate education planning info.
     To integrate job and labor market data
• To develop Minnesota education and career portal
• To utilize efficiency of technology
• To leverage e-learning opportunities in Minnesota
• To develop collaborative model
    ISEEK Joint Powers
–   Dept. of Administration
–   Dept. of Education
–   Dept. of Employment & Economic Security
–   Higher Education Services Office
–   Minnesota State Colleges and Universities
–   University of Minnesota
Also invited to participate:
– Governor‟s Workforce Development Council
– Minnesota Private College Council
– Dept. of Corrections, Dept. of Human Services and
  Dept. of Labor and Industry
ISEEK
   Students – K12 & College
   Career Changers
   Dislocated Workers
   Guidance Counselors
   Families
   Lifelong Learners
   Employers
ISEEK
Partnerships with
  – Minnesota Career Information System
    (MCIS)
  – Minnesota Career Resource Network
  – United Way (First Call for Help)
  – Twin Cities Economic Development Group
  – Employers Services Partnership
  – America’s CareerOneStop Service Center
    ISEEK Data
   3,000,000+ hits and 500,000 page views per
    month
   40,000 unique visitors per month
   500 occupations, many with videos
   650 areas of study
   200,000 employers
   238 post-secondary providers listed
   70,000 courses and 7,000 programs listed
   2,200 courses online (credit/non-credit)
   18,000+ jobs posted
My Workbook
Spotlights
Hotlinks
Training Fulfillment
Center
Help (COS Service Center
Minnesota Collaborations
Minnesota Collaborations
Minnesota Collaborations
     Three primary strategies
1.  Immediate match to scheduled programs
2. Tracking and aggregation of unfulfilled
    requests
3. Facilitation and incentives for new
    opportunities
   – Employer partnerships for known
      hiring needs
   – Targeted/short-term/customized
      programs for known needs
        How it works
        (for the visual learner!)


                                                  Training Fulfillment
                                                  Center                         Training
                                                                                 Request
C                                                 (Web-based system)
                                                                                 Postings
                                    Submit Ind.
L                                    Request        Primary capabilities
                                                                                                       Training Providers
                  Counselors at                                                                         Participation Tasks
I                  Workforce
                                                  1. Next day response to
                                                                                                       1. Respond to individual
    Placement                                     individual requests
E    Decision        Centers        Responses
                                                  2. Aggregation and        Responses to Request       requests on a daily basis
                                                                                                       2. Respond to requests for
                                                  response to unmet
N                       &            Requests
                                                  requests
                                                                                 Unmet                 unmet training needs
                    Certified                                                   training               3. Develop and post
T                   Providers                     3. Listing of employer
                                                                                 needs                 employer partnership
                                                  partnership and
S                                                 targeted opportunities
                                                                                                       opportunities

                                                                             Response to Unmet Needs

                   and direct inquiry


                                                   Employer Partnership &
       Access                 Provide                Targeted Training
    Information             Information
How it works
(for the sequential learner!)

    Matching and Aggregation of Unfulfilled
     Requests
    1.   Initiated by workforce counselor request
    2.   Monitored by TFC project managers
    3.   Responded to by colleges
    4.   Accepted or rejected by workforce counselors
    5.   Tracked by database
    Targeted and employer partnership
     opportunities
    1.   $1500 development incentive
    2.   Initiated by colleges in cooperation with employers or in
         response to needs of targeted groups (mechanics, pilots)
    3.   Promoted to counselors, posted online
    Current status
 Deployed in Metro and surrounding
  areas with 14 institutions and over 250
  WorkForce Center/Certified Provider
  Counselors
 Have expanded to Brainerd, Rochester,
  Winona, and Central Minnesota with
  additional counselors and MnSCU
  institutions
 Extend state-wide by this fall
Future development

 Fully implement concept and strategies
  state-wide
 With key modifications, expand to
  business and other employers
 Establish as a communication tool that
  generates substantial new business for
  public training providers
Minnesota Collaborations
Minnesota Collaborations
Electronic Services for Learners


    MnTransfer
    DARS
    CAS
    MnTransfer
 www.MnTransfer.org
 Web-based, transfer information system
 Partnership with MnSCU, U of M and
  Private Colleges
 Official repository for transfer
  information, agreements and contacts
 Course Applicability System (CAS)
DARS
Degree Audit Reporting System (Miami U. of Ohio)




 Degree Audit
 Course Transfer/Articulation
 Exception Processing
Use of color and
hyperlinks to
make audits more
interactive


  If you click on
  “Astro 100”,
  link to course
  description
The web
allows use of
color and
hyperlinks
to enhance
information
    CAS
Course Applicability System (Miami U. of Ohio)
   Statewide, student-driven, web access
    to transfer articulation and degree audit
    information
   One-stop shop for all students - multi-
    state, decentralized electronic advising
   States: Ohio, Arizona, Wisconsin,
    Washington, Oregon, California….
   Funded by MnVU
CAS Functions
 Course Descriptions
 Academic Programs
 Course Equivalency Guide
 Portfolio of Courses
    – Incl. CLEP, Military, ACE certified
   Request & View/Print Planning
    Guides
SPEEDE
Standardization of Postsecondary Education
Electronic Data Exchange

 Electronic transcripting (paperless)
 Increase efficiency and accuracy
 Decrease costs (labor, postage, paper)
 Now XML based through Texas Server
 Collaboration of MnSCU, U of M and U.
  of St. Thomas
Minnesota’s Electronic
 Portfolio - “efolio”
             TM



 A Statewide Infrastructure
 eFolio Repository
                   Work Skills
                  Requirements




Academic                         Assessment
 Records           eFolio         Results


Extracurricular
                                  Work
   Records
                                 Samples
                   Volunteer
                    Records
      Some definitions first….
   Portfolio: systematic and organized collection of a
    user's work and assessments that documents their
    efforts, progress and achievements of intended
    outcomes - for education, career and personal goals

   Electronic portfolio (e-portfolio): A portfolio that is
    stored in an electronic format (floppy, CD-ROM, LAN)

   Web-based e-portfolio: An e-portfolio that uses the
    web to store and display information.
    More ….
E-portfolio facilitates life-long learning
      » From K-12 through higher education and beyond
      » Learner in control of education
      » Worker responsible for career development
Contains
      »   Demographic information
      »   Academic & Career History
      »   Assessments
      »   Resumes
      »   Educational publications
      »   Work Samples
      »   Audio, Video, Photo files
      »   Hyperlinks
    Portfolios - a valued tool

   Portfolios have been used for years as part of the
    teaching and learning experience
   Their value to an individual and an organization has
    been well documented
   There are numerous examples of paper-based and
    electronic portfolios (Winona SU, UM, CMA)
   Conclusion: Portfolios “work”
      WWW.EFOLIOMN.COM - Short History

   Project was funded by the Minnesota State Colleges and
    Universities system, in part with a grant received through
    the federal Dept. of Education
   Work efforts initiated in the Summer of 2001
   Three work groups plus a design team were established
    to develop the specifications - student, worker, and
    educator
   An RFP was issued to procure software development
    products/services. Contract with Avenet executed in Fall
    2001 to license their content management engine
   Beta testing took place Spring 2002 at MnSCU
    campuses, workforce centers and other organizations
Key project assumptions
   Technology literacy
    – Need to accommodate users of various
      skill sets - if you can run a word
      processor, you can administer the site
   Customizable
    – One size can not fit all, users want
      uniqueness
   Types of information
    – Text and multi-media documents
Assumptions continue…
   Security
    – Three levels of security - public,
      restricted and private. Need to address
      under 18 issue.
   Web-based
    – “Nothing but net”. Access through
      Internet Explorer or Netscape.
   Administrative tools
    – Limiting site size, turning off sites, etc.
What makes “Minnesota’s
Electronic Portfolio”
unique?




 (From a global perspective)
Setting the bar...

    Control
     – Puts the learner in charge of their learning
       process.
    Scope
     – Minnesota residents and students (enrolled at
       Minnesota institutions) are eligible.
    Tools
     – Built in tutorials
     – Choice of templates
     – Online Survey and Forms
Setting the bar - continue
    Deployment
     – Access is completely web-based
    Flexibility
     – Customizable to meet the needs of workers,
       students and educators
    Availability/cost
     – Free for a lifetime (target)
    “Pedagogical” independence
     – Can fit the needs of multiple institutions and
       organizations
The project...


     www.efoliomn.com
Minnesota Collaborations
    Team information


 Academic Affairs
 Minnesota Department of Economic Security
  (MDES) Service Center
 Avenet, LLC
 Minnesota Rural Partners, Inc.
Team Information - continue

   Work groups
    – Included content experts from various
      areas
   Beta testers
    – Are using the tool - today.
   MnSCU IT staff
    – Hosting infrastructure (St. Cloud ITS
      Regional Center)
How does it work?
Simple as 1, 2, 3
   Step 1 - Get to www.efoliomn.com
   Step 2 - Go through the sign-up process
    – Overview of the tool
    – Provide your name, age (under 18 issue)
    – Agree to code of conduct/terms of use
      (accountability placed on owner of site)
   Step 3 - Sign-in to your site
    – Receive an email notification with your site
      URL (www.lindabaer.efoliomn.com) along with
      your password and userid
Student Sample
Worker Sample
Feedback
Search
    Minnesota project
 Launched May 2003
 Presentations - local and national
 Adopted by institutions
 Portfolio classes
 Institutional portfolios for accreditation
 “Tuning” the infrastructure
 Member of E-PAC
    – CSU, Monterey Bay, M.I.T., Northwestern U,
      Standford U, U of Washington, Carnegie
      Foundation for the Advancement of Teaching
       Minnesota State Colleges and Universities
       Corporate Services
    - can collectively and collaboratively meet corporate training and
      education needs by providing the breadth and depth of 32 two-
      and four-year institutions at 53 locations. This can involve:

    regularly scheduled credit courses and programs, such as,
     accounting, supervision, technical writing, computer applications, etc.
    regularly scheduled non-credit, continuing education courses,
     such as, how to deal with harassment, Microsoft Excel, communicating
     effectively, etc.
    customized credit or hour-based courses to meet your specific
     needs – modules and courses can be designed to address your
     particular training requirements
    education and training can be conducted at your corporate site
    delivered anytime, anywhere through Minnesota Online
      Minnesota State Colleges and Universities
      Corporate Services
    In addition to regularly offered and custom-created learning
    opportunities, the Minnesota State Colleges and Universities can
    assist in four other key areas:

   Skills assessment through SkillsNet or ACT

   Brokering of learning through a variety of other vendors, such as,
    ACT, VuBiz, and Ed2Go

   Creation of custom designed E-Portfolio for use by your
    employees as a life-long electronic repository and digital
    navigator. This includes a credit bank, education and career plan
    and outcomes, work samples, resumes, and other artifacts

   Online customer account management and facilitation
                  Model of the Interactions of Training/Education
                                   Development

System                                                      System

Institution/division                                        Institution/division

Individual                                                  Individual




                                                                                Data
                                                                                Collection
     Assessment




                                                                                Analysis




                                                                     Evaluate
                                     Develop
                        Design




                                                  Deliver
                                                                                Reporting
                      Model of the Interactions of Training/Education
                                       Development
 System                                 (Adding the Pieces)         System
 Institution/division                                               Institution/division
 Individual                                                         Individual

efolio




                                                                                        Data
                                                                                        Collection
         Assessment




                                                                                        Analysis




                                                                             Evaluate
                                                Develop
                            Design




                                                          Deliver
                                                                                        Reporting




                                                                          HLC/
                                     Learning                             NCA
                                     Objects
                           Under the Macro Umbrella of the Overall Learning Plan
                           drops as a component …content drops as a smaller /micro
                           component
                               Input Content into
     Start-Content
                               System
     Creation
                               Preferred layout, Design,
                               Navigation, Tracking
                               (customized for client)
                                                              Review Process
                                                              Electronic
                                                              Review
                                                              Approved

Continuous Feedback                                  YES                   NO
Learning Effectiveness
Learner Satisfaction
Faculty/dev Satisfaction        Distribution/Implementation
Client Satisfaction
Cost Effectiveness
 Critical Activities in Healthcare
   Online Pathway for Nursing

                           Masters

                  Baccalaureate Nurse

     Registered Nurse


Practical Nurse
 Critical Activities in Healthcare
Online Pathway for Medical/Clinical
       Laboratory Programs

               Baccalaureate

     Associate of Applied Science

Phlebotomy Certificate
    Minnesota Online
      e-Learning enterprise by the
Minnesota State Colleges and Universities
Minnesota Online Vision

 Through Minnesota Online, the Minnesota
 State Colleges and Universities will be the
 trusted provider of choice for high quality
 online learning opportunities expanding
 access for a community of lifelong learners
 with Minnesota and beyond.
www.minnesotaonline.mnscu.edu
        Minnesota Online Data
                                         Enrollment - Unduplicated HC
Increase in Online Learning
                                 12000
  since Fall 2000                10000
                                  8000
                    Enrollment
                                  6000                                  10836
                                  4000                        7259
                                                     5422
                                  2000
                                          2378
   5.5 % of total system            0
                                         Fall 00    Fall 01   Fall 02   Fall 03
    headcount taking                               Online Programs
    online courses
                                   80
                    Programs       70
                                   60
                                   50
   Nearly 70 programs             40
                                                                           69
                                   30
    offered Fall 2003              20
                                                                28
                                   10
                                                      11
                                    0
                                         Fall 00    Fall 01   Fall 02   Fall 03
       Minnesota Online Data
Increase in Online Learning           900

   since Fall 2000                    800
                                      700
                                      600
                            Courses   500
                                      400
   630% increase in FYE              300
                                      200
    Fall 2000 - Fall 2003             100
                                        0
                                             Fall 00   Fall 01   Fall 03   Fall 03

                                      1800
                                FYE   1600
                                      1400

   95% of colleges and               1200
                                      1000

    universities offer online         800
                                      600
                                      400
    courses                           200
                                        0
                                             Fall 00   Fall 01   Fall 02    Fall 03
MnOnline Council 24 Members
Campus Administrators including Presidents, Chief
Academic Officers, Chief Student Affairs Officers, Chief
Distance Education Officers, Chief Information Officer,
Chief Continuing Education/Customized Training Officer,
Library Director
Campus Faculty and Students
Office of the Chancellor Staff including Chief Operating
Officer; Representatives of Academic & Student Affairs,
Finance, Public Affairs, Human Resources, Chief
Information Officer
______________________________________________
Chair: President Kathy Nelson, Lake Superior C
Vice Chair: Professor Pat Rogers, Bemidji SU
 HLC Affiliation Status

                      Continue with               Established
                      Campus Site                 Work Group
                      Visits
                      2003-2004
HLC Site Visit                    Formal Request
November, 2003                    Of Affiliation Status
                                  February, 2003




   Assemble Report
                             Development of
   of MnOnline
                             Definitions & Peer
   Capacity to Meet
                             Review Process
   HLC Standards
                             May 2003
   -In process
 HLC Site Visit Comments
Efforts to date
  Uniqueness of the effort
  Thoroughness and excellence within the
  planning process
  Enthusiasm of the staff
  Commitment of the System, to this point
  Potential to increase productivity and
  efficiencies within the System
  Impressive work underway within e-academic
  services and e-student services
  Sensitivity to fairness, equity and consistency
  across the System
      Thank You!


Questions?


Gary Langer
Minnesota State Colleges and Universities
651-649-5772
gary.langer@so.mnscu.edu