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					Welcome and Induction Event
for new External Examiners


10th February 2010
Aims of the presentation


Welcome and purpose of event
To:
• Introduce the NTU quality assurance system
• Explain the key duties of the external examiner at NTU
• Describe electronic resources for external examiners
• Outline the reporting system
• Introduce the University’s regulations in respect of special
  situations, academic appeals and misconduct




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NTU’s Quality Assurance system

• Quality issues reside with the Academic Standards and Quality
  Committee (ASQC) on behalf of Academic Board
• The Centre for Academic Standards and Quality (CASQ) supports
  ASQC and implements policy
• Policy is set out in the Academic Standards and Quality Handbook
  (ASQH) – section 7 contains the external examiner policy
• Each of the University’s 9 schools has delegated responsibility for
  aspects of the external examiner system
• While NTU uses external panel members for periodic reviews, your
  major contribution as an External Examiner, is to annual monitoring
  and reporting



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NTU’s Quality Assurance System
                                        Academic
                                         Board


   Centre for Academic
  Standards and Quality
           (CASQ)
    Facilitates consistent
    approach to quality         Academic Standards &
      assurance and           Quality Committee (ASQC)
       enhancement            Responsibility for governance
                                of standards and quality.
                              Membership includes Deans,
                               and senior CASQ members




                                                              Collaborative
    Standards and                       SASQCs                  Provision
 Quality Management           chaired by Dean or nominee      Subcommittee
  Subcommittee &              who sits on ASQC. Includes
  External Examiner          officer from CASQ and School
 Appointments Panel                  Quality Manager



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Role of the External Examiner

• Principal role is to monitor academic standards and assessment
  processes
• Primarily reporting on: the standards of awards, levels of student
  performance, and the soundness and fairness of assessment
  processes
• Comment on responses to action points raised in previous reports
Achieved through:
   - the monitoring of the moderation process
   - consideration of assessment tasks
   - receiving samples of assessed work and the provision of advice
   - as requested



                                                                 5
Role of External Examiner: Responsibilities

• Attendance at induction event
• Liaison with the School and Programme Leader
• Examine samples of student work
• Attendance at Board of Examiners meeting where awards are
  agreed
• Signing a conferment statement for all awards including fallback /
  interim awards
• Informal and formal feedback to the programme team
• Completion of an annual electronic report within four weeks of
  Board of Examiners



                                                                   6
Role of External Examiner: Tenure

• Standard tenure length is four years – from September of the first
  year until December of the final year
• In exceptional circumstances an External Examiner may be asked to
  take on additional duties or to extend their tenure date by one extra
  year
• If a change is required to duties or tenure length this will be
  required to be signed off by the External Examiner Appointments
  Panel
• External Examiners are requested to ensure they do not over extend
  themselves by taking on more than two External Examiner
  appointments at any one time




                                                                 7
Role of External Examiner: Rights
• On the basis of monitoring the moderation process, to recommend a
  review of marks in a particular band
• Access to all student work assessed in an area if you have major
  concerns on the basis of the sample
• Contribution to discussions on the moderation of student work and
  to decisions concerning marks and awards to individual students
• Report directly to the Vice Chancellor on matters of major concern
• In exceptional circumstances, withhold signature on a conferment
  statement
• Be informed about, and given an opportunity to comment on, major
  changes to programmes
• Receive a response to points raised in the External Examiner report
  – usually via the Programme Standards and Quality Report

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Webpage and University Contacts

www.ntu.ac.uk/CASQ/quality_assurance/ext_examiners/index.html
• CASQ: Central policy & regulations, appointments, induction
• Schools: Programme moderation, Boards of Examiners, contract
  (including fees)
• Registry: Appeals
• Examiner Report: CASQ  VC  School  Programme Leader
WEB PAGE CONTACTS:
• PROCESS – External Examiner home page
 Electronic resources via External Examiner Webpage: electronic report


For queries contact: asq.eeonlinereportqueries@ntu.ac.uk

                                                                9
Academic Appeals – Pre Exam Board
• Special Situations


 – Submitted by students who believe that their academic performance has been
   adversely effected by factors beyond their control

 – Submission dates set by programme leaders, only considered after deadline in
   exceptional circumstances

 – Applications are reviewed by an independent panel (SSP) within the School,
   who report the outcomes to the Board of Examiners

 – SSP only determine whether the evidence presented substantiates the claim and
   that it existed. They not responsible for judging if the claim did impair
   performance.




                                                                         10
Academic Appeals – At the Board

– The Board of Examiners only receive the outcomes from the SSP, normally a
  grading system depended on severity

– Specific details remain confidential and are not provided to the Board of
  Examiners

– Normally the Chair of SSP is present at the Board if further clarification is
  required

– Considered alongside academic performance by Board of Examiners

– Range of outcomes/impacts from the Special Situations, include the Board
  offering an exceptional 3rd sitting for a assignment or progression to the next
  academic year with deficits




                                                                              11
After Exam Board & Result Notification

• Request for Reconsideration – R4R
 –   1st stage of appeal process
 –   Made within 10 working days of electronic posting of results
 –   Reviewed by an independent academic within School
 –   If upheld, Chairs action or reconvene Board of Examiners (not necessarily the
     External Examiner)


• Appeals
 – Made within 20 working days of the last communication from NTU on their R4R
 – Cannot appeal without first making a R4R
 – Any allegation of discrimination will be dealt with before appeal & outside
   normal time frames
 – If upheld, Chairs action or reconvene Board of Examiners (not normally the
   External Examiner)
 – This is the last process of appeal within the University
 – Academic Judgement is not a grounds for appeal

                                                                            12
Academic Appeals – External to NTU

Office of Independent Adjudicator – OIA
 – Deals with a range of appeals or complaints
 – Lodged within 3 months of the last communication on the appeal outcome
 – This process is managed by Legal Services
 – Imperative that students files are complete and comprehensive, including Board
   of Examiner minutes
 – OIA can award compensation of an unlimited amount to be paid by NTU for any
   application upheld




                                                                         13
Academic irregularity

• Academic Misconduct
 – Reviewed by a School Investigation and possibly an Academic Investigation
   Panel (AIP)
 – All penalties applied by the Board of Examiners with the guidance of Academic
   Misconduct Groups (AMGs)


• Professional Misconduct
 – Dealt with via the Student Code of Behaviour procedure
 – The panel does have the right to impose a penalty, including termination of a
   students studies if necessary
 – Student does have the right of appeal directly to the Registrar within 10
   working days of the formal notification
 – Does have potential to impact on registration to professional bodies




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Flow
                                            Academic
                                           Misconduct is
                                            suspected




                                              School
                                           Investigation




                           Agrees                                         Does not agree




                                                                             Academic
                                                                         Investigation panel
                          Academic
                      Misconduct Group
                       suggest penalty


                                                            Allegation                         Allegation
                                                             upheld                            dismissed




 Special Situations   Special Situations         Board of
    Application            Panel                Examiners




                                               Request for
                                             Reconsideration




                                            Academic Appeal




                                                   OIA




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Additional Information/References

• Section 17A Academic Appeals Procedure
 – http://www2.ntu.ac.uk/registry/publications/appeals/newprocedures.pdf


• Section 17B Academic Misconduct: Code of Practice
 – http://www2.ntu.ac.uk/registry/publications/academicmisconduct.pdf


• Student Code of Behaviour
 – https://www.ntu.ac.uk/current_students/document_uploads/87330.pdf


• OIA
 – http://www.oiahe.org.uk/




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Regulation Review

• Academic Appeals and Academic Misconduct regulations are
  currently being reviewed
• Any changes to the regulations will take effect from the 2010/11
  academic year and all documentation will be updated on the
  University Websites




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