Tackling Spread
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What do we mean by Spread ?
Overcoming the ‘Islands of
Improvement’ effect !
Chris Fearns
Spread:
Is the extent to which learning and change
principles have been adopted in other parts
of the organisation OR other organisations,
that could benefit from them
Spread means that learning which takes
place in one organisation is actively shared
and acted upon by others
Key Concepts in spreading good
ideas for improvement
The activity of spread:
• involves identifying the key learning and the change
principles that are emerging from your improvement
work
• purposefully creating conditions that accelerate the
adoption of the key learning throughout the local NHS.
• Measure of success - becoming ‘Common Knowledge’
Spread is the result of the process of Adoption
Spread Adoption
• Push ideas outward to • Pull ideas into myself
others • My agenda at the
• my agenda at the sharp end of
centre of larger org delivering care
• Use of organisational • Use of social systems
structure and hierarchy to communicate about
to communicate about change
change • a focus on
• a focus on tools, relationships and
techniques and facilitation
processes
Rogers 5 Key ‘Attractive
Factors’ for spread ideas:
• clear advantage compared with current
ways
• compatability with current systems and
values
• simplicity of change and its implementation
• ease of testing before making a full
commitment
• observability of the change and its impact
Spread and reinvention
• Ideas commonly go through a process of
‘reinvention’ as they spread
• Often necessary to allow others to adapt the
ideas to their local situation
• Because of this it is essential to think of
disseminating change principles rather than
specific ways of doing things
CHD Collaborative programme
• Work to ‘spread’ improvement ideas
• Ultimate success determined by whether or
not others ‘adopt’ the ideas
• What do you want others to adopt ? -
encourage the adoption of change principles
• Who would actually benefit from your
change ideas - target these people?
• Adopters will refine and improve our ideas
Infrastructure for Spread
• Does the team require access to resources?
• Are staff with appropriate new skills available?
• Do we need to provide training?
• Are new policies required (e.g. HR policy)?
• Do existing information systems support the
change and if not, what are the resources and time
scales required to modify them?
• Are there other barriers that the team is
encountering that may require the intervention of
relevant senior leaders?
Next steps:
• Plan a strategy for how we will attempt to engage
individuals, groups and organisations in the
adoption of change principles
• Each project to outline its own plan based on the
principles of ‘pull rather than push’
• Agreeing how we will engage people observing
the process, tools and benefits without having to
commit to change immediately
• Identify the infrastructure to support spread
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