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STAFF PREPAREDNESS Introduction to 4Ps programme

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					    Staff preparedness

      Introduction to
      4Ps programme
Patient and Public Involvement in
      London HIV Services
         25 January 2006
Big changes                        Big Steps
• gender to migration politics
• acute/hospice to chronic service
• change in social characteristics
  - staff and patients.

Impacts on culture, advocacy, partnerships.

Transitions necessitate rethink.
              Living Well


              Partnership
   Patients                 Community



                 Staff

How well are staff prepared for partnership?
                   Why?
Programmes start where staff are at

Some are

• anxious about change

• comfortable with PPI as they have know it

• want to expand the boundaries.
                    How
Programme provides
• reflective time
• challenge
• support
• new champions
• ‘do it now’ actions
• help to sustain change.
                        ‘EXPERT STAFF’
Patient Friendly Recognition

  • aid to sustaining changes
  • involves users in sustaining involvemen
  • future
      academic accreditation for user
      assessors and staff.
            Contact details

• fedelma.winkler@4Ps.com
• lindsey.graham@4Ps.com

www.4Ps.com
www.patientfriendly.org.uk

				
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