Neighborhood Bike Works Position title: Lead Bicycle Mechanic Reports to: North Philly Shop Manager Executive Director when necessary People reporting to this position: Bike mechanic Youth mechanic Volunteer helpers Compensation: Based on experience Productivity bonus will be considered Partial payment of health plan available after three months Working conditions Mechanic will work at NBW’s North Philly shop at 1424-26 Susquehanna Avenue. There will occasionally be requirements to work off site at NBW’s other locations for meetings or at special events. Overview of Job: Lead Bicycle Mechanic Neighborhood Bike Works is a youth development agency with the mission to increase opportunities for youth through bicycling. Its new shop in North Philadelphia, soon to be named in honor of the late Philadelphia philanthropist and bicycling advocate, Stanley Tuttleman, is part of Bike Temple, a project of Temple University’s Office of Sustainability. Three main activities will take place at the shop: • Neighborhood Bike Works Youth classes: usually in the after school hours, from 4:00-6:00PM, with weekend hours likely. • The Bike Salon, co-op time for adults to use some of the shop facilities to repair their bikes. Used bikes will also be sold during Bike Salon times, typically in the evenings from 6:30-9:00PM. Currently the Bike Salon is only open on Wednesdays. This activity is designed to serve community members and Temple students and is staffed by volunteer facilitators. The Bike Salon will help raise money for the youth program. • A full service bike shop open at other times. This bike shop is what we are hiring for at this time. The shop will help generate funds for the youth program and also be a place for selected youth from the after school program to work in the summer. Hours: Shop will be open 10:00AM-2:00PM most weekdays. Mechanic will need to have shop up and running before this time and work to tidy up after shop closes. o may come earlier, set up other “non-NBW/Bike Salon” times for repairs o Five days a week o Possibility of receiving jobs, selling merchandise during Drop-ins? Start date March 22nd Duties: Set up shop • set up space in back room. Various bike shop tools and equipment will be rolled in and out depending on what the shop is used for. The lead mechanic will design this system to some extent. o help with general shop upkeep, possibly maintenance as well o keep it tidy o keep it user friendly • work as bicycle mechanic o wide range of bikes (types and qualities) o Fix up bikes to sell o Perform walk in and scheduled repairs o Delegate repairs to assistants when appropriate • keep accurate records of sales, and repairs, including using cash register • interact with customers o in person and on the phone o let them know what needs to be fixed o give accurate price estimates o be able to explain NBW programs listed above and others o Receive and inventory bikes and parts as donations. Issue donation receipts • sell used bikes o Renovated by volunteers in Work Out program o Renovated by Youth Mechanics o Renovated by self • sell accessories, other merchandise o posses sufficient knowledge and a helpful attitude o install lights, computers, racks, etc. or delegate tasks • co-exist with youth program of NBW and Bike Church o Communicate constantly with shop manager o Use space with awareness of the needs of other programs in building o explain NBW’s programs to youth and others who drop in. o relay accurate messages to NBW employees • manage junior mechanics o Orient and train o give them jobs appropriate to their skill level o check their work o teach them technical tasks and general job skills Qualifications and personal qualities: • Paid bike shop experience • excellent mechanic • people skills- able to interact effectively with anyone who might come into the shop; people of all ages, abilities, cultural groups, economic status or sexual orientation • range of people who may come to shop, including North Philly community members, Temple Students and local youth • youth work experience o able to motivate youth o able to set high standards of work • responsible, on time • planning to keep this job through the summer, preferably for more than a year o vacation time in winter, not during peak season • common sense handy-skills ( sink leaks, fix it, if the toilet is clogged, plunge) • organized- dependable and quick return of customers’ bikes o return calls, check emails • willing to cooperate with NBW procedures • able to set clear boundaries for shop use o People will come in who should be there at other times and the mechanic must be able to say no to them politely and firmly o may have keys to come in on odd hours, but must understand that shop cannot become a hang out for hip cycling scenesters to the detriment of its role as a community resource. • Basic computer skills o Able to send professional-looking e-mail o Microsoft Office • Set an example as a safe and legal bicycle rider when working for NBW • Promote healthy lifestyles consistent with NBW’s mission. If you are a smoker, children attending NBW program must not be able to tell. Please e-mail resume and a cover letter that states why you are well suited to this job to email@example.com, CC: firstname.lastname@example.org. Please put your name in the file name. Please be prepared to furnish three professional references and undergo a background check. NBW is an equal opportunity employer. The agency will not discriminate on the basis of race, religion, color, national origin, gender, ability, sexual orientation or socioeconomic status.
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