Job Description Technical Services Representative Henry Company by bih18524


									Henry Company Canada                                                                              (416) 724-2000
15 Wallsend Drive                                                                               1 (800) 387-9598
Scarborough, ON M1E 3X6                                                                       Fax: (416) 724-6818

                                    Job Description:
                            Technical Services Representative
                                Henry Company Canada


         The ideal candidate has construction or engineering educational background as well as a
         minimum of two years experience working in a related position in the industry. The
         candidate must be able to work independently.


         The ideal candidate would reside in the southern Ontario region. Canadian head office is
         located in Scarborough, ON. Home offices are used for most functions.

                                              Main Functions

         Site reviews:      On site presence to ensure conformance to product literature, review of
                            warranted projects, trouble shoot and reduce company liability.
         Research and
         Development        Work with R&D on new and product revisions from a field or “real world”
                            perspective. Evaluation may involve small scale or large contractor trial.

                            Constantly look and think about new product ideas or existing product

         Report writing:    Communicate clearly the above, both internally and externally as

         Training:          Become proficient in product application. Train sales staff, distributors
                            and contractors. Focus on features and benefits. Manage and maintain
                            training centre in Scarborough.

         Complaints:        Investigate, report and record on product complaints or issues.

         Travel:            Some travel throughout Canada and occasionally the United States is

                                                Other Roles

         Models:            Provide building science and sales colleagues with product / system
                            models to aid in presentations, trade shows etc.
                             Reports to

         Managing Director Building Science & Technical Services


Salary   This is a salary position. Package also includes generous health
         benefits, RRSP contribution, company vehicle or vehicle allowance.

                       Application Procedure:

         Please send letter of introduction, resume and references to Due to anticipated volume of response, only
         those selected for an interview will be contacted. Candidates for this
         position must be legally able to work in Canada and occasionally travel
         to the United States.

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