Docstoc

RETURN TO WORK PROGRAM

Document Sample
RETURN TO WORK PROGRAM Powered By Docstoc
					 RETURN TO WORK
AWARENESS COURSE



                   ADM(1)
         COURSE OUTLINE
   Accident Statistics
   Background leading to program
   Basic Description of RTW Program
   Responsibilities
   The main forms
   Questions


                                       ADM(2)
         COURSE AIM

To enable Supervisors
and Committee
Members to facilitate
the safe and early
Return to Work of
employees that have
become sick or injured

                         ADM(3)
 Return to Work Program
A program whereby workers injured or
made ill are encouraged to return to the
workplace earlier than might otherwise
be possible to undertake modified work
schedules and/or duties that are
consistent with this reduced capability.




                                           ADM(4)
 Program Objective
Minimize the negative impact of
 illness and injury on both the
employee and the organization.




                                  ADM(5)
          Adapting to Employee
             Restrictions
   Modified duties
   Alternate work
   Tele-work
   Modifications to duties/schedule
   Different job
   Modifications to equipment


                                       HIS (1)
         Motivating Factors
   NJC Study
   Provincial WCB Legislation
   Devolution of WCB Costs
   Right thing to do




                                 HIS (2)
            Development of DND’s
               RTW Program
   1999 - D Safe G takes on the RTW Challenge
   21-23 Sep 1999 - First RTW Workshop Held
   18 Nov 1999 - DMC Agreed to RTW Program
   26 Apr 2000 - Formal Consultation with Unions
   23-27 Oct 2000 - 5 Day RTWPA Course
   Sep 2000- RTW Awareness Course Launch
   24 Oct 2000- Program Launch



                                                    HIS (3)
      National Return to Work
            Committee
    Committee members from:
   D Safe G
   10 Bargaining Agents
   DGER
   Service Centres
   Environmental Commanders


                                HIS (4)
             Position of Senior
               Management
Minister of Defence
CDS
VCDS
DGER
Service Centres



                                  HIS (5)
          Position of 10 National
                  Unions
Union of National Defence Employees
International Brotherhood of Electrical
 Workers
Federal Government Dockyard Trades and
 Labour Council (East)
Federal Government Dockyard Trades and
 Labour Council (West)
Association of Public Service Financial
 Administrators                            HIS (6)
            Position of 10 National
                 Unions cont.
Federal Government Dockyard Charge
 Hands Association (East)
Professional Institute of Canadian Public
 Service
Canadian Military Colleges Faculty
 Association
Canadian Merchant Service Guild
Agriculture Component

                                             HIS (7)
VIDEO


        HIS (8)
Injury Frequency Rates (IFR)
& Injury Severity Rates (ISR)
      Civilian Statistics
         1993 - 2003
         National Stats



                            STATS (1)
Definitions
 Injury Frequency Rate - The number of non-
  disabling and disabling injuries per 100 personnel
  per year.
 Injury Severity Rate - The number of days off
  duty per 100 personnel per year.
 Modified Duty Rate (MDR) – The number of
  days on modified duties per 100 DND Civilian
  personnel per year
 Light Duty Rate (LDR) – The number of
  days on modified duties per 100
  CF Members per year.

                                                       STATS (2)
                 National Civilian
              Injury Frequency Rate
9
8
7
6
5
4
3
2
1
0
    CY   CY   CY   CY   CY   CY   CY   CY   CY   CY   CY
    93   94   95   96   97   98   99   00   01   02   03



                                                           STATS (3)
              DND National Safety Statistics
              Civilian Injury Frequency Rate
                      (IFR) Disabling
6

5

4

3

2

1

0
    CY   CY   CY   CY   CY   CY   CY   CY   CY   CY   CY
    93   94   95   96   97   98   99   00   01   02   03



                                                           STATS (4)
                DND National Safety Statistics
                Civilian Injury Frequency Rate
                             (IFR)
                         Non-Disabling
 4
3.5
 3
2.5
 2
1.5
 1
0.5
 0
      CY   CY    CY   CY   CY   CY   CY   CY   CY   CY   CY
      93   94    95   96   97   98   99   00   01   02   03



                                                              STATS (5)
                 National Civilian
               Injury Severity Rate
90
80
70
60
50
40
30
20
10
 0
     CY   CY   CY   CY   CY   CY   CY   CY   CY   CY   CY
     93   94   95   96   97   98   99   00   01   02   03



                                                            STATS (6)
         DND National Safety Statistics
       Civilian Modified Duty Rate (MDR)
        Spike in CY01 due to 3
        injuries with 792 total
7       days of modified duties

6
5
4
3
2
1
0
    CY 00            CY 01        CY 02   CY 03



                                                  STATS (7)
              DND/CF National Safety Statistics
                     as of 24 Mar 04
DND Civilians
                                  2001    2002     2003
•   Disabling Accidents            317     412      375
•   Days Lost                     5898    7584     8328
•   Days on Modified Duties       1294     885      641
•   Non-Disabling Accidents        578     529      450

Regular Force Members

•   Disabling Accidents            904    1209      737
•   Days Lost                     3404    6090     3540
•   Days on Light Duties         14971   19434     8722
•   Non-disabling Accidents        847     893      705

2001 Total:      Disabling - 1221 Non-Disabling - 1425
2002 Total:      Disabling - 1621 Non-Disabling - 1422
2003 Total:      Disabling - 1112 Non-Disabling - 1155

                                                          STATS (8)
          Percentage of Disabling Injuries
                  DND Civilian
10
 9
 8
 7
                                                              30-59 days
 6
                                                              60-89 days
 5
                                                              90-179 days
 4
                                                              180+ days
 3
 2
 1
 0
     1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003



                                                                     STATS (9)
         DND’S GECA CLAIMS
               (WCB)

Claims   1993    1994    1995    1996    1997
New      3,525   3,153   2,648   1,955   1,794

Prior    2,831   2,955   2,841   2,700   2,730

Total    6,356   6,108   5,489   4,655   4,524
Claims



                                             STATS (10)
         DND’S GECA CLAIMS
               (WCB)

Days     1993     1994     1995     1996     1997
Lost
New      29,827   23,686   20,433   13,433   11,081

Prior    22,179   20,118   17,923   14,426   10,487

Total    52,006   43,804   38,356   27,859   21,568
Claims




                                                  STATS (11)
             DND’S GECA CLAIMS
                    (WCB)

Costs     1993          1994          1995          1996          1997
New      $1,292,295    $1,036,034    $1,059,189     $721,089      $765,485


Prior    $12,244,677   $12,811,162   $12,627,650   $13,563,990   $12,018,040


Total    $13,536,972   $13,847,196   $13,686,839   $14,285,079   $12,783,525
Claims
         These costs don’t include the 20% service
         charge WCB charges to process the claims
                                                                        STATS (12)
            DND’S GECA CLAIMS
                   (WCB)


Costs       98/99      99/00       00/01       01/02       02/03
New          731,000   1,659,546   2,431,456   2,825,867   3,018,170


Prior                  1,236,000   1,528,000   1,528,000   1,528,000


Total                  423,546     903,456     1,297,867   1,490,170


        These costs don’t include the 20% service
        charge WCB charges to process the claims
                                                                  STATS (13)
            IMPORTANCE OF EARLY
            INTERVENTION
100%
 90%
 80%
 70%
 60%
 50%
 40%
 30%
 20%
 10%
  0%
       IMMEDIATE   6 MONTHS   12 MONTHS   24 MONTHS



                                                      PROC (1)
What is RTW all About?
   Early Intervention
   All Accidents and Illnesses
   Flexibility
   Support
   Good Management



                                  PROC (2)
          Adapting to Employee
             Restrictions
   Modified duties
   Alternate work
   Tele-work
   Modifications to duties/schedule
   Different job
   Modifications to equipment


                                       PROC (3)
              Staying In Touch

   Start to build a positive relationship today
   Contact employee early
   Use common sense
   Be sensitive
   Be supportive
   Be flexible

                                                   PROC (4)
       Hierarchy of Modified Work

 same work - no changes
 same work - modified schedule / duties
 different work - same workplace
 similar work - different workplace - same
  Base/Wing
 different work - different workplace - same
  Base/Wing
                                                PROC (5)
       Hierarchy of Modified Work
       cont.
 different work - different unit - same
  geographical location
 different work - different Department -
  same geographical location
 different work - different geographical
  location
 retraining / re-education over a lengthy
  period for a new trade or profession
                                             PROC (6)
          RTW
     Agreement Process
 Supervisor / Employee
 Manager / Supervisor / Employee /
  Employee Representative
 Manager / Supervisor / Employee /
  Employee Rep / RTWP Advisor
 RTW Committee
 Case Manager
                                      PROC (7)
             Co-operation


Doctor & Employee           RTW Committee




                    RTWPA

      HR                       Supervisor

                                            PROC (8)
        Duties
           &
Program Administration
   Syndicate Exercise



                         DUT (1)
Supervisor’s Duties




                      DUT (2)
          Supervisor’s Duties
 ensure necessary medical attention;
 report occurrence to manager;
 provide employee with Occupational
  Fitness Assessment Form;
 initiate DND663;
 inform the GSO of employee status;
 complete the Temporary Modified Work
  Agreement;

                                         DUT (3)
        Supervisor’s Duties cont.
 meet with employee;
 ensure completion of the WCB forms;
 maintain regular contact with the employee;
 accommodate the employee;
 review available positions, jobs and tasks
  when requirement for job change;
 provide input to the RTW Program Advisor;

                                                DUT (4)
        Supervisor’s Duties cont.
 completing all necessary forms; and
 notify RTW Program Advisor and Human
  Resources when employee returns to work.




                                             DUT (5)
Union’s Duties




                 DUT (6)
             Union’s Duties
   participating in RTW Committees;
   being available for consultation;
   advising on union issues; and
   representing their members when requested




                                                DUT (7)
Employee’s Duties




                    DUT (8)
        Employee’s Duties
 reporting work-related injury / illness;
 taking Occupational Fitness Assessment
  and/or WCB forms to medical practitioner;
 returning Occupational Fitness Assessment
  within 1 day;
 request completion of WCB Notice of
  Accident and Claim form for non-disabling
  accidents;

                                              DUT (9)
          Employee’s Duties cont.
 informing medical practitioner that injury /
  illness is work related so they will complete
  WCB forms;
 signing consent forms required by WCB;
 apply for Disability Insurance and Canada
  Pension Plan when applicable;
 co-operating in RTW process;

                                                  DUT (10)
         Employee’s Duties cont.
 letting supervisor know when the modified
  duties aren’t working out;
 Co-operating in the RTW process and
  making every effort towards a full recovery;
  and
 completing all necessary leave and
  Occupational Fitness Assessment forms.


                                                 DUT (11)
Human Resource’s Duties




                          DUT (12)
          Human Resources’ Duties
 claims administration;
 assistance in identifying modified / alternate
  work;
 assistance in determining appropriate
  action;
 claims processing, administration &
  management;

                                                   DUT (13)
        Human Resources’ Duties
                          cont.
 Advise WCB when employee return to
  work;
 provide staffing assistance when the
  individual has permanent restrictions; and
 provide advice and guidance to managers
  and employees.



                                               DUT (14)
RTW Program Advisor’s
       Duties




                        DUT (15)
          RTW Program Advisor’s
                 Duties
 administer the RTW program;
 provide advice, information & training;
 determine the need to contract case mgt
  services
 provide case management recommendations
 assist the RTW committee
 analyse the impact of modified duties on the
  organization

                                                 DUT (16)
         RTW Program Advisor’s
                Duties
 receive briefings from professional case
  managers on difficult cases;
 assist managers and supervisors determine
  the feasibility of modifying workplace;
 co-ordinate a multi-disciplinary team
  approach to case management; and
 liaise with WCB to identify suitable work.

                                               DUT (17)
RTW Committee’s Duties




                         DUT (18)
         RTW Committee’s Duties
 oversee the implementation and
  management of the Local RTW Program;
 provide advice, guidance and direction on
  the administration of the Local RTW
  Program;
 resolve issues or recommend their elevation
  to higher authority; and
 promote the Local RTW Program.

                                                DUT (19)
         Our Local Approach to
                RTW

   Commanders Policy on RTW
   Local Program Development
   Who is the RTW Program Advisor?
   Who is on the RTW Committee?




                                      DUT (20)
    Promotion & Motivation

   Posters;
   Safety Digest;
   RTW Program Manual;
   Intranet Site; and
   Talk About Successes


                             PROM (1)
PROM (2)
            Return to Work
               Training
   RTW Workshop
   RTW Program Advisors Course
   RTW Awareness Course
   RTW Employee Awareness Session




                                     PROM (3)
PROM (4)
PROM (5)
PROM (6)
                TABLE OF CONTENTS
Chapter 1 – DND Return to Work Program
Chapter 2 – Roles and Responsibilities
Chapter 3 – Commitees and Supporting Organizations
Chapter 4 – Policies and Procedures
Chapter 5 – Common Return to Work Pitfalls
Chapter 6 – Legislative Framework
Chapter 7 – WCB and Leave Management
Chapter 8 – Reports, Returns and Audits
Chapter 9 – Return to Work Training
                                                     PROM (7)
                         Success
 Mr. Reginald Jones,
  of FMF Cape Scott,
  was the recent
  recipient of the
  Deputy Minister
  Commendation from
  Mr. James Judd at a
  presentation held on
  13 June, 2000.

                               PROM (8)
     RTW Program
       Forms
 Hazardous Occurrence Investigation
  Report Form (DND 663);
 WCB
 Fitness Assessment
 Temporary Modified Work Agreement


                                       FORM (1)
FORM (2)
FORM (3)
Return To Work Scenario
Exercise
     Mr. Threefeet slips and falls




                                     STATS (4)
            IMPORTANCE OF EARLY
            INTERVENTION
100%
 90%
 80%
 70%
 60%
 50%
 40%
 30%
 20%
 10%
  0%
       IMMEDIATE   6 MONTHS   12 MONTHS   24 MONTHS



                                                      ADM (6)
FIGURE 1: Return to work as a function of time off
work because of backache, showing the proportion of
patients returning to work with time and the
diminishing probability of returning to work in the
short time or ever. (From Waddell G.: A New Clinical
Model for the Treatment of Low Back Pain. Spine
12.632-644, 1967, with permission)                  ADM (7)
          Adapting to Employee
             Restrictions
   Modified duties
   Alternate work
   Tele-work
   Modifications to duties/schedule
   Different job
   Modifications to equipment


                                       ADM (8)
              Staying In Touch

   Start to build a positive relationship today
   Contact employee early
   Use common sense
   Be sensitive
   Be supportive
   Be flexible

                                                   ADM (9)
             Conclusion
 Return To Work Program is maturing




                                       ADM (10)

				
DOCUMENT INFO