Project Management - 10 things you should know

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Project Management - 10 things you should know Powered By Docstoc
					         Presented by Levent Yıldızgören
TTC Language Services Ltd & Learnproject
 Associate member of ITI
 Member of PMI (Project Management Institute)
 Qualified PRINCE2 Practitioner
TTC is a member of:

 LearnProject is a member of:

  And accredited to run         training courses
 What is a project?
 Distinguishing projects from operations
 What is project management?
 Project manager key skills
 Why projects fail?
 10 things you should know
 Conclusion
 Q&A, discussion
At the end of the workshop we should be able to find

 What is the main reason for project failure?

 Who is responsible for project success?

 What are project success metrics?
Definition of project
A temporary organisation that is needed to produce a
    unique outcome or result at a prespecified time
    using predetermined resources.

Temporary – each project has a definite beginning and
   a definite end.

Unique Product – the outcome of a project must be
   unique product, service or result
Distinguishing projects from
An operation is a function that performs ongoing
tasks: It does not produce a unique product or it
does not have a beginning and an end.

Project and operations share some characteristics:

Both require resources, including human resources
Both are managed – that is planned, executed and
What is project management?

 Project management is the usage of knowledge,
 skills and tools to manage a project from start to
 finish with the goal of meeting the project
 requirements. It involves using the appropriate
Project manager key skills
 Communication
 Negotiation
 Problem solving
 Influencing
 Leadership
 Cultural awareness
 (absolutely essential for translation industry)
Project stakeholders
   Key stakeholders
   • Client
   • Project manager
   • Customer/users
   • Project team members
   • Influencers
     (Consultants/Contractors/Suppliers )
Why projects fail?
 The goal of the project is not defined

 Lack of change management
 (changes to project are not controlled)
 The ‘moving goalposts’ syndrome.
Why projects fail? Cont…
 Poor or non-existent planning
 A solid plan is one of the key steps of the effective
 project management.

 The project is not resourced as planned
 (resources were not available at the time, or were
 not booked in advance)
Why projects fail? Cont…
 Lack of coordination of activities

 The project is not led properly

 The project reporting is inadequate or does
 not exist
Why projects fail? Cont…
 Quality criteria is not defined or measured

 Lack of ownership - It is not clear who is
 responsible for the project outcome

 The progress is not monitored and
 controlled properly.
10 things you should know
1 - You need to define the project clearly

2 - You need to plan the project
 (not to be mixed with project schedule) A good plan should
 include scheduling as well as many other points

3 - You need to provide a way of including
  contingency plan

 4 - You need a communication plan
10 things you should know
5 - You need a quality plan
 Getting a clear and reliable definition of what constitutes fit-for-
 purpose on your project is crucial for its success.

6 – You need to make it clear project managers
  are responsible for projects

7 - You need the manage the project plan
10 things you should know
8 - You need to manage risks and issues
 A good project manager revisits risks and issue
 management throughout the project lifecycle

9 - You need to monitor quality

10 - You need to be prepared that no matter how
  well a project is planned something may go
  wrong at some point
Question 1
 - The project is going according to the plan
 and it is nearly completed. Client calls and
 says their marketing department had to
 make ‘a very small change’ in the source file.

 - It is a corporate brochure translated and
 typeset into 10 languages.

 - And you are new to the company.
Answers 1
a) Say yes in order to keep the client happy
b) Work out the extra cost & time and try to
   meet the deadline. And inform the client
c) Refuse to undertake the change as this is not
   your fault and your team is scheduled to start
   another project right after this one
d) Check your contingency plan to see if you can
   absorb the request
Question 2
You are a project manager assigned to run a localisation
   project. You have never run a localisation project
   before. The engineers tell you that there is no way that
   they can estimate how long it will take them.
Do you:
a)Accept this
b)Enrol a night course in localisation
c) Insist that the project need to be estimated, making
   assumptions where necessary
d)Ask to be assigned to another project
Question 3
 You are a running a project for a corporate client. Jobs
 that need to be done by the client’s people are always
 late or not done as previously agreed. Whose
 responsibility is this?

a)Yours personally
b)Your company’s
c) The client’s people
d)The client’s management
A 1 – b or d is the right answer

A 2 – ‘c’ is the right answer. ‘d’ could be an option as well.

A 3 - ‘a’ or ‘b’ is the right answer
 Projects mainly fail due to management problems
 Project manager is responsible for the outcome of the
 Success metrics: On time, on budget and as defined

BUT the project manager must also focus on the
 expected results and benefits
Please feel free to contact me with any questions or
              Levent Yildizgoren
              01245 216 931
 PRINCE2 Manual
 Fergus O’Connell - Successful Projects in Web Time
 Brian K. Willard – Project Success: Looking Beyond
  Traditional Metrics
 Stephen Barker & Rob Cole – Brilliant Project