IT basics by sdfwerte

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Your essential guide to
student IT services @ QMU
Logging on to the student workstations

 Before you can access any student IT services, you have
  to logon first.

 To logon, you need to know 2 things:
      Your username
      Your password

 Before you can get a username and password, you must
  be a matriculated student.
      You can matriculate online at the QMU student portal
      Find the student portal here:
How to login on campus(1)

 When you sit down at any workstation on campus, you
  will see this screen:

 Click on QM desktop to select it.
How to login on campus (2)

 When the login screen appears:

 In the username box, type in your username.
 In the password box, type in your password.
       The first time you login, use the password you got when you
 Click OK.
About passwords

 The first time you login, you will be prompted to change
   your password.

 You won‟t be able to finish logging in until you‟ve chosen
   a new password.

 There are some special rules about the kind of password
   you can choose.
More about passwords

   QMU password „rules‟:

        Your password must be at least 7 characters long.
        Your password must contain 3 of these types of characters:
             Uppercase letters (ie A, B, C etc)
             Lowercase letters (ie a, b, c etc)
             Numbers (ie 0, 1, 2 etc)
             Non-alphabetic characters (ie $, !, £, % etc)
        An example of a suitable password might be: Fr@nce98

        Remember these important points:
             Your password cannot be the same as your username.
             Your password cannot contain your full name or part of your
Activity 1

 Log on to a QMU student workstation.

 When prompted, change your password.
The QMU student desktop

 The QMU student workstation uses Citrix thin client

 This state-of-the-art technology is more secure than
   traditional PCs and is much “greener”.

 It is easier to upgrade to the latest software.

 All the workstations on campus have the same standard

 The desktop is based around Microsoft Windows XP.
Getting around the student desktop

 Click on the <Start> button at the bottom left of the

 Click on <All Programs> to see all the applications you
   can use.

 You will find the Microsoft Office applications (eg Word,
   Excel, PowerPoint etc) under Microsoft Applications.

 Find out more about the student desktop here:
       About the student desktop
       Getting started with the student desktop
Activity 2

 From the student desktop, find the application Microsoft

 Then find Adobe Acrobat Reader.
Answers to Activity 2

 From the student desktop, find the application Microsoft
   Click on Start > All Programs >Microsoft Applications > Click on
    Microsoft Word.

 Then find Adobe Acrobat Reader.
   Click on Start > All Programs > Acrobat Reader
Student email @ QMU

 All matriculated students are given their own QMU email
  address and mailbox.

 Staff will use your QMU email address to communicate
  with you about your studies, or about other aspects of
  campus life.

 You need to check your QMU mailbox regularly for
  important information about your studies.
Your QMU email address

 Your QMU email address is based on your QMU student

 If your student number is: 09001234

 Then your email address will be:
Using your QMU mailbox

 On campus, you can access your mailbox via Microsoft
   Outlook, or via Webmail.
       You will find Outlook in the Microsoft Applications folder on
        the student desktop.
       Webmail is accessed via an internet browser such as
        Internet Explorer or Firefox.

 All QMU staff and students are listed in the Global
   Address List (GAL).

 You can use the GAL to select the names of people you
   want to email.
Sending emails with Microsoft Outlook

 To send an email:

      Click on <Start>
           Choose <All Programs>
           Select Microsoft Applications and click on Microsoft Outlook
      Click on your Inbox
           Click on New to open a new message.
           In the To field, put the name of the person you are sending the email to.
           To enter the name, you can:
                 Type it in the format:
                 Click on the address book icon to open the Global Address List (GAL). You
                  can then choose the person‟s name from the list.
      Give your email a subject.
      Type your message.
      Click on Send to send your message.
Activity 3

 Open Microsoft Outlook.

 Click on your Outbox.

 Use the GAL to send yourself a message.
Answers to Activity 3

 Open Microsoft Outlook.
   Click on Start > All Programs > Microsoft Applications > Microsoft

 Click on your Outbox.
   In the left-hand pane, click on Mailbox – “Your name”

 Use the GAL to send yourself a message
   Refer to the slide: Sending emails with Microsoft Outlook
Manage your QMU email inbox

 Your QMU mailbox has a size limit
       This limit is currently set at 50MB for undergraduates.
       Postgraduate students have a limit of 100MB.

 This means that you must manage your mailbox.

 There are a few ways you can do this:
       Delete all the messages you don‟t need.
            This includes emails you have received.
            Emails you have sent (Sent Items).
            Remember to empty the Deleted Items folder.
       You can also save space by saving any email attachments sent to
        you elsewhere.
Activity 4

 Open the email you sent to yourself in Activity 3.
       Click on Reply.
       Send yourself a reply.

 Highlight the original message by clicking on it once.
       Click on the „X‟ button to delete the message.

 Go to the Deleted Items folder.
       Click on the „X‟ button to delete the message.
       When prompted, click on Yes.

 Go to the Sent Items folder.
       Delete both messages which you have sent.
       Delete these from the Deleted Items folder as well.
More about QMU email

   If you have lots of messages in your QMU mailbox which you must keep, then you
    could set up a personal email folder to store.
        This is also known as a PST file.
        It is stored in your home directory.

   To create a new email personal folder:
        In Outlook, click on Tools on the top menu bar.
        Choose Email accounts. Make sure the option View of change existing accounts is
         selected and click Next.
        Select New Outlook data file.
        Office Outlook Personal Data Files should be highlighted. Click OK.
        At the Create or Open Outlook Data File dialog box, make sure you select your home
         directory (or Z:\ drive) as the location.
        Outlook suggests that you call your new folder Personal Folders. Click Open to accept
         this and create the folder or else give it another name.
Using Webmail

 Webmail lets you check your QMU mailbox from anywhere via
   the internet.

 You need a computer with an internet connection and internet
   browser software.

 The QMU webmail internet address is:

 You will need your QMU username and password to login.

 Once logged in, you can use Webmail to send and receive
   emails. It looks much like Microsoft Outlook.
Activity 5

 Open Webmail.

 Send an email to your QMU mailbox.

 In Outlook, check the size of your Inbox folder.
       In Outlook, right click once on Mailbox – Bloggs, Joe.
       Select Properties for Mailbox – Bloggs, Joe
       Click on the Folder Size button.
       This will show you how much data is stored in each folder in your
Answers to Activity 5

 Open Webmail.
   See the slide: Using Webmail

 Send an email to your QMU mailbox.
   Click on the New icon and complete the To: and Subject: fields
    then type your message.

 In Outlook, check the size of your Inbox folder.
        In Outlook, right click once on Mailbox – Bloggs, Joe.
        Select Properties for Mailbox – Bloggs, Joe
        Click on the Folder Size button.
        This will show you how much data is stored in each folder in
         your Mailbox.
Other Microsoft applications

 Microsoft Word is a word processing application.

 You use Microsoft Excel to create spreadsheets.

 Microsoft PowerPoint is used for presentations.

 To access all Microsoft applications:
       Click on <Start>.
       Choose <All Programs>.
       Select Microsoft Applications.
       Choose the application from the list.
Activity 6

 Using Microsoft Word:

      Open Microsoft Word. It will open to a blank document.

      Type this:
           This is my first document.

      Save the document.
           To save, click on File and then choose Save.
           Or click on the Save icon.

      You will be prompted to give your file a name.
           Call it: myfile
           By default, your files are saved in your home directory.
Managing your file space

   All students are given a home directory.
        Only you have access to this area.
        The area appears as the Z:\ drive in My Computer.
        It also appears as the [My Documents] folder.
        All work saved in this folder can be accessed from any student workstation you logon to.

   You should save all your important work and data to this folder.
        By default, most applications will prompt you to save your work here.
        Your Z:\ drive is held on a central QMU file server.
        Your data is backed up daily.

   You have a total of 130MB of space available in your home directory.
        For students on most courses, this should be more than adequate.
        If you need more space for your coursework, ask your lecturer to request this from
         Information Services.
        If you need to share work with others – incl your lecturers – again ask your lecturer to
         request this from Information Services.

   Your Z:\drive must only be used to save course-related documents and files.
        You are not permitted to store non-work items, eg MP3, WAV etc.
        Not only do these take up space, by having these you may actually be breaking the law.
Activity 7

 Managing your file space:

   Click on <Start> and choose <My Computer>.

   Find the Z:\ drive and double click on it.

   Find the file called myfile which you created in Activity 6.

   Click once on the file to highlight it.

   Delete the file.
        To delete the file you can either click on File and choose Delete.
        Or you can right click once on the file and choose delete.

   Once the file has been deleted, it is stored in the Recycle Bin on your
        The file will stay there until you empty the Recycle Bin.
Accessing the internet

   All student workstations have access to the internet via the QMU local
    area network.
        The standard internet browser is:
              Microsoft Internet Explorer
        It is accessed via the [Start] menu.

   The browser is configured to start at the QM:u student portal home
        (
        This page is also accessible from any internet-enabled computer outwith
Using the internet

 If you know the address (URL or uniform resource locator) of a
       Type it in to the address bar, and click Go.
       Or, you can also use an internet search engine.
            Possible search engines include:
            Google (
            MSN (
            Yahoo (
            Lycos ( etc.
Activity 8

 Find the Microsoft Internet Explorer browser.
       Type in
       Search for Queen Margaret University.
       Use the links to go to the QMU website.

 Next:
       Type in
       Search for BBC.
       Use the links to go to the BBC news website.
       See if you can find local (ie Edinburgh / east of Scotland)
QM:u – student portal

   QM:u is the student portal.

   You can access it from:

   It is also the internet „home‟ page when you are on campus.

   The portal is used for online student matriculation.

        You can use the portal to check and amend your personal details.

        It is also used to publish exam results.

   Access to QM:u is available only to matriculated QMU students.
Activity 9

 Access QM:u student portal.

 Login using your QMU username and password.

 Check that your personal details are correct.
About WebCT

 WebCT is QMU‟s virtual learning environment.

 Most courses use WebCT to publish lecture notes and
  other learning materials.

 Some courses undertake online assessments via

 Your LRC induction material is also published on WebCT.
Accessing WebCT

 WebCT is available online at:

 It is also available via quick links on the main QMU
   website and the QM:u student portal.

 To login to WebCT, you must be a matriculated QMU

 You login using your normal QMU username and
Activity 10

 Accessing WebCT:

      Open Internet Explorer.

      Go to:

      Login with your QMU username and password.

      Access the LRC induction material.

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