BReports
ARNES
U.S. Claims Adjusting
Industry (NAICS 524291)
n Market Reports
n Industry Trends
n Demographic Data
Edition 2010
© C. Barnes & Co.
Claims Adjusting Industry
(NAICS 524291)
TABLE OF CONTENTS
Users' Guide
Industry Definition and Related Industries
Industry Establishments, Sales & Employment Trends
Industry Ratios
Establishments, Firms & Payroll
Sub-Industries - 2009 Estimated Industry Sales ($Millions)
Sub-Industries - 2009 Estimated Number of Establishments
Sub-Industries - 2009 Estimated Number of Employees
5-Year Trend - Estimated Industry Sales ($Millions)
5-Year Trend - Estimated Number of Establishments
5-Year Trend - Estimated Number of Employees
2010 U.S. States - Estimated Number of Establishments
2010 U.S. States - Estimated Industry Sales ($Millions)
2010 U.S. States - Estimated Number of Employees
2011 U.S. States - Estimated Number of Establishments
2011 U.S. States - Estimated Industry Sales ($Millions)
2011 U.S. States - Estimated Number of Employees
2010 U.S. Metropolitan Areas - Estimated Number of Establishments
2010 U.S. Metropolitan Areas - Estimated Industry Sales ($Millions)
2010 U.S. Metropolitan Areas - Estimated Number of Employees
2011 U.S. Metropolitan Areas - Estimated Number of Establishments
2011 U.S. Metropolitan Areas - Estimated Industry Sales ($Millions)
2011 U.S. Metropolitan Areas - Estimated Number of Employees
Definitions and Terms
© 2010 Barnes Reports: U.S. Claims Adjusting Industry 1
Claims Adjusting Industry
(NAICS 524291)
USERS' GUIDE
The Barnes Reports are the leading publications on U.S. industries and estimates and forecasts
on sales and employment demographics. As a way of making the most of this information, we have
included a few suggestions and tips to aid you in processing and using this information.
Managers, planners, and market researchers use this information for a variety of activities:
• Sizing markets and segments – You can estimate the size of the regional markets you sell in
and your company’s market penetration into that market. You can do the same with the market
segments in which you participate.
• Sales territory potential – You can estimate your market penetration and also the market potential
in any regional area or market segment.
• Sales forecasting – With the estimates on the size of the industry, market researchers supporting
a sales force can then estimate and forecast the future size of the industry.
• Advertising strategies – You can use this information for forecasting and estimating sales potential
and target advertising campaigns.
• Competitive analysis – You will use the information to locate your possible competitors (if it is
not already known), to estimate their size, growth and strengths and weaknesses and to see what
market segments in which they participate.
We recognize that many managers today are asked to provide detailed analysis of their markets,
sales territories, distribution channels, and product placements. We have organized these reports in a
logical format making your market analysis and research tasks easy to accomplish.
Copyright © 2010 By C. Barnes & Co.
Printed in USA
All rights reserved. This publication may not be reproduced, stored in any information or retrieval system
or transmitted in whole or in part, in any form or by any means - electronic, mechanical, photocopying,
recording or otherwise - without the express written permission of C. Barnes & Co.
Note: Every effort has been made to verify and ensure the accuracy of the information within this
publication. However, if any errors exist in this publication C. Barnes & Co. disclaims any liability for
any loss or damage to any party as a result of the information or errors in this publication.
© 2010 Barnes Reports: U.S. Claims Adjusting Industry 2
Claims Adjusting Industry
(NAICS 524291)
Industry Definition and Related Industries
NAICS 524291: Claims Adjusting. This industry comprises
establishments primarily engaged in investigating, appraising, and
settling insurance claims.
Related Industries
Health & Medical Insurance
Casualty & Property Insurance
Life Insurance
Insurance Agencies
U.S. Census Categories
NAICS 524291 – Claims Adjusting is 5% comparable to
SIC 6411 – Insurance Agencies
Sub-Industries
Claims Adjusting
© 2010 Barnes Reports: U.S. Claims Adjusting Industry 3
Claims Adjusting Industry
(NAICS 524291)
Industry Establishments, Sales & Employment Trends
Year Percent Chg. Year-to-Year
2007 2008 2009 2010 2011 07-08 08-09 09-10 10-11
Establishments 5,551 5,758 5,665 5,788 5,831 3.7% -1.6% 2.2% 0.8%
Sales ($Millions) 4,938 5,221 4,918 5,035 5,141 5.7% -5.8% 2.4% 2.1%
Employment 55,227 57,243 56,424 57,503 58,017 3.6% -1.4% 1.9% 0.9%
Industry Ratios
Year Percent Chg. Year-to-Year
(Industry Averages) 2007 2008 2009 2010 2011 07-08 08-09 09-10 10-11
Sales ($M)/Estab. 0.89 0.91 0.87 0.87 0.88 1.9% -4.3% 0.2% 1.3%
Sales ($)/Emp. 89,419 91,200 87,159 87,560 88,607 2.0% -4.4% 0.5% 1.2%
Emps. per Estab. 9.9 9.9 10.0 9.9 9.9 -0.1% 0.2% -0.2% 0.1%
Establishments, Firms & Payroll
Employee Size of Firm or Establishment
2009 1-4 5-9 10-19 20-99 100-499 500+ Total
Emps. Emps. Emps. Emps. Emps. Emps.
Firms 2,692 502 235 220 60 47 3,755
Establishments 3,978 802 420 303 53 7 5,666
Payroll ($000) 186 157 165 467 483 1,670 3,127
* Firms (total company) are represented by employee size of firm.
Establishments (individual locations) are represented by employee size of establishments.
"Total establishments" do not include "unknown employees" so will not match "total establishments" in other parts of the report.
© 2010 Barnes Reports: U.S. Claims Adjusting Industry 4
Claims Adjusting Industry
(NAICS 524291)
Sub-Industries – 2009 Estimated Industry Sales ($Millions)
Total
Sub-Industries Sales
Insurance claim adjusters, not $4,917.9
Sub-Industries – 2009 Estimated Number of Establishments
Total
Sub-Industries Establishments
Insurance claim adjusters, not employ 5,665
Sub-Industries – 2009 Estimated Number of Employees
Total
Sub-Industries Employment
Insurance claim adjusters, not employ 56,424
© 2010 Barnes Reports: U.S. Claims Adjusting Industry 5
Claims Adjusting Industry
(NAICS 524291)
5-Year Trend – Estimated Industry Sales ($Millions)
Employee Size of Establishment Total
Year 1-4 5-9 10-19 20-49 50-99 100-249 250-499 500-999 >1000 Un- Industry
Emps. Emps. Emps. Emps. Emps. Emps. Emps. Emps. Emps. known Sales
Emps.
2007 546 393 494 693 528 640 480 344 523 297 4,938
2008 577 416 523 733 558 677 508 364 553 312 5,221
2009 543 391 492 690 526 637 478 342 521 298 4,918
2010 557 401 504 707 539 653 490 351 534 299 5,035
2011 568 409 515 721 550 666 500 358 545 309 5,141
5-Year Trend – Estimated Number of Establishments
Employee Size of Establishment Total
Year 1-4 5-9 10-19 20-49 50-99 100-249 250-499 500-999 >1000 Un- Establish-
Emps. Emps. Emps. Emps. Emps. Emps. Emps. Emps. Emps. known ments
Emps.
2007 3,898 786 412 231 66 40 12 4 3 100 5,551
2008 4,043 815 427 240 68 41 12 4 3 104 5,757
2009 3,978 802 420 236 67 41 12 4 3 102 5,666
2010 4,064 820 430 241 69 42 13 4 3 104 5,786
2011 4,095 826 433 243 69 42 13 4 3 105 5,831
5-Year Trend – Estimated Number of Employees
Employee Size of Establishment Total
Year 1-4 5-9 10-19 20-49 50-99 100-249 250-499 500-999 >1000 Un- Employ-
Emps. Emps. Emps. Emps. Emps. Emps. Emps. Emps. Emps. known ment
Emps.
2007 11,694 4,716 5,768 7,392 4,026 5,320 3,660 2,424 3,891 6,336 55,227
2008 12,130 4,892 5,983 7,668 4,176 5,518 3,797 2,514 4,036 6,528 57,243
2009 11,934 4,813 5,887 7,544 4,109 5,429 3,735 2,474 3,971 6,528 56,424
2010 12,192 4,917 6,014 7,707 4,198 5,547 3,816 2,527 4,057 6,528 57,503
2011 12,285 4,954 6,059 7,766 4,229 5,589 3,845 2,546 4,088 6,656 58,017
© 2010 Barnes Reports: U.S. Claims Adjusting Industry 6
Claims Adjusting Industry
(NAICS 524291)
U.S. States – Estimated Number of Establishments
Year: 2010
Employee Size of Establishment Total
Area Name 1-4 5-9 10-19 20-49 50-99 100-249 250-499 500-999 >1000 Un- Estab-lish-
Emps. Emps. Emps. Emps. Emps. Emps. Emps. Emps. Emps. known ments
Emps.
U.S. Total 4064 820 430 241 69 42 13 4 3 104 5786
Alabama 54 18 5 1 0 1 0 0 1 1 81
Alaska 17 1 1 1 0 0 0 0 0 0 20
Arizona 87 6 3 5 1 0 0 0 0 2 104
Arkansas 40 7 5 1 1 0 0 0 0 1 55
California 293 81 47 40 8 8 1 0 0 9 488
Colorado 73 14 3 4 0 2 0 0 0 2 98
Connecticut 36 14 6 2 1 1 0 0 1 1 63
Delaware 16 3 0 0 1 0 0 0 0 0 20
District of
Columbia 1 0 0 0 0 0 0 0 0 0 1
Florida 471 67 42 17 7 4 0 0 0 11 619
Georgia 154 23 16 9 3 1 0 2 0 4 213
Hawaii 11 3 3 0 1 0 0 0 0 0