Effective Stakeholder Relationship Management Workshop

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					Effective Stakeholder Relationship
Management Workshop
Wednesday 2 September




Developing leaders, teams and
organisations to be their best for the world.
   EffEctivE StakEholdEr rElationShip
   ManagEMEnt WorkShop |




   Developing leaders, teams and organisations to be their best for the world.




   This highly interactive workshop covers both the theory and             Benefits of Attending
   practice of effective stakeholder management from both a ‘do-               · An understanding of stakeholder relationship manage-
   ing’ and ‘managing’ perspective as well as addressing key is-                 ment including the stakeholder management process.
   sues such as the need for stakeholder management to be incor-               · An ability to identify stakeholder types and how to
   porated in the organisations strategic plan development and                   prioritise those types.
   ways to ensure consistency.                                                 · Develop skills to meet the needs of effective
                                                                                 stakeholder management.
   This workshop has two principle elements;                                   · Understanding of tools that allow performance with
     1. The first part of the workshop develops and enhances                     regard to stakeholder management to be measured
        participants’ knowledge of stakeholder relationship                      and monitored.
        management. This includes an understanding of the                      · Skills for working with stakeholders, eg Emotional
        stakeholder relationship process, how to identify and                    intelligence and Facilitation and presentation skills
        prioritise stakeholder groups, and how to manage the                     and the media
        stakeholder process to ensue its effectiveness.                        · The ability to monitor and measure stakeholder
     2. The second element of the workshop focuses on the                        management performance.
        skills necessary to meet stakeholder expectations. This
        includes using emotional intelligence to improve one on            Who Should Attend
        one communication, facilitation skills, presentation skills        This workshop is suitable for all staff who have contact with
        and suggestions on managing media contacts.                        stakeholders; those with leadership and/or management
                                                                           responsibilities that include a need to have regard for stake-
   When combined, these elements will ensure that participants             holders, strategic planning specialists etc.
   have both the understanding and ability to improve their man-
   agement or delivery of effective stakeholder outcomes.                  Presenter
                                                                           John Mitchell is a senior consultant for Integral Development.
   Topics Include                                                          John has a valuable range of work experience in the private
   Topics that will be covered during the workshop will include:           and public sectors that enables him to bring a meaningful and
     · An understanding of stakeholder                                     strategic perspective to organisational performance and plan-
        relationship management;                                           ning, with clear insights into the commercial, operational and
     · Stakeholder engagement;                                             people needs of organisations. John holds a Masters degree in
     · The stakeholder relationship process;                               Leadership and Management and has held a number of senior
     · Understanding and prioritising stakeholder                          management positions including CEO of the Rottnest Island
        types and groups;                                                  Authority. In his previous roles, especially as CEO of Rottnest
     · Skills for working with stakeholders,                               and General Manager of the Central Great Southern Health
        eg Emotional Intelligence                                          Authority provided John with extensive experience in the prac-
     · Facilitation and presentation skills                                tice of stakeholder relationship management.
     · The media
     · Stakeholders and strategy development
     · Monitoring and measuring stakeholder
        management performance.




1 | Effective Stakeholder Relationship Management Workshop            *Integral means inclusive of everything, entire, complete, whole, at its deepest root.
Customised Programs                                                 Other Services
Our workshops can be tailored to meet the needs of your or-         All our services can be modified and customised to meet your
ganisation. This need is met in two ways: firstly, the presenta-    specific needs and are based on the ‘Integral’ framework de-
tion is discussed with your representatives prior to finalisation   veloped by Ken Wilber, whose work has influenced leaders
to ensure that your specific issues are covered and that or-        such as Al Gore, Bill Clinton and Tony Blair. They include:
ganisational values, codes of conduct, relevant legislation, etc       · Customised Leadership Development Programs
are included. Secondly, we develop specific scenarios relevant         · Facilitating Strategic and Business Plans
to your organisation’s situation.                                      · Short Courses
                                                                       · Executive Coaching
About Integral Development                                             · Organisation, Team and Individual Surveys and Profiles
Integral Development is one of Australasia’s most unique and           · Environmental Consulting and Environmental
experienced boutique leadership and management consultan-                 Improvement Programs
cy, providing a comprehensive range of best practice leadership
and organisational development services. We have a team of          For Further Information
consultants, executives coaches and staff dedicated to the de-      Please contact Business Manager Jonah Cacioppe to discuss
velopment of commercially successful organisations with cul-        your requirements.
tures that enhance staff wellbeing; provide excellent innovative
                                                                    Email: admin@integral.org.au
services and products to their customers; are ethical and enrich
                                                                    Web: www.integral.org.au
society and the natural environment in all that they do. Our cli-
                                                                    Suite 6 / 24 Walters Drive, Osborne Park
ents have included IBM, Wesfarmers, Clayton Utz, Monadel-           Perth. Western Australia. 6018
phous, Stockland, Rio Tinto, Alcoa, Woodside, Chevron, the          Tel: +61 (08) 9242 8122
WA Police Service, Australia Post, Department of Child Protec-      Fax: +61 (08) 9242 8020
tion, the Shire of Broome, Sarawak State Government and the
Department of the Premier and Cabinet, among many others.




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Description: Effective Stakeholder Relationship Management Workshop