How to reimage the Apple MacBook notebooks 1. The MacBook notebooks come with two Mac OS X installation discs and a supplementary disc, as shown below. Please ensure before reimaging the notebook that the power supply is attached to the notebook and it is not running from the battery. Supplementary Install Disc Mac OS X Install Discs 1 & 2 2. Open the notebook, press the power button and insert the disc labelled Mac OS X Install Disc 1 3. Press and hold the „C‟ key on the keyboard when you hear the chime at startup. Power button Power adapter attached ‘C’ key 4. You will see the following screen. Please wait for the language selection screen to appear and select “Use English for the main language”, then click the arrow button down the bottom right hand corner of the window to proceed. Use English for the main language selection Arrow button 5. Click Continue in the next screen. Continue button 6. Click Agree in the License Agreement window. Agree button 7. Select the Macintosh HD icon in the Select a Destination window and click Options. Macintosh HD icon Note the Macintosh HD icon changes when selected Options button 8. In the window that appears, select the Erase and Install option, leave the Format disk as: drop-down box. Click OK to continue. Erase and Install option OK button Format disk as: drop-down box 9. You will be returned to the Select a Destination screen. Click Continue to proceed. Continue button 10. You will be presented with an Install Summary screen. You can choose which packages to install to the notebook. Click Customize to go to the customization screen. Customize button 11. Tick or untick check boxes according to which packages you wish to install and click Done when finished. Package check boxes Done button 12. You will be returned to the Install Summary screen again. Click Install to proceed. Install button 13. The following screen will appear. Click Continue Installation to proceed. Continue Installation button 14. The Installer will begin checking the installation DVD for consistency. Click Skip if you do not want to go through this step. Skip button 15. Installation will begin and you will see a screen similar to the one below with a progress bar indicating how long the installation will take. 16. Once the first disc has finished installing, the following screen will appear. Click Restart to continue. Restart button 17. The machine will reboot, eject the first installation disc and prompt you to insert the “Mac OS X Install Disc 2” to continue. Please do this. Insert the “Mac OS X Install Disc 2” prompt 18. The notebook will continue the installation with a progress bar indicating how long it will take. Once finished, click Continue to proceed. The Mac OS X Install 2 disc will be ejected. Please remove and set aside. Continue button 19. The notebook will reboot again and you will eventually be presented with a Welcome screen. Select Australia from the list and click Continue to proceed. Australia selection Continue button 20. Select Australian in the Select Your Keyboard screen and click Continue. Australian selection Continue button 21. Select “Do not transfer my information now” and click Continue. Do not transfer my information now selection Continue button 22. In the Select a Wireless Service screen, click Different Network Setup down the bottom left hand side of the screen. Different Network Setup button 23. The How Do You Connect screen appears. Select “My computer does not connect to the Internet” and click Continue to proceed. My computer does not connect to the Internet selection Continue button 24. The Registration Information screen is next. Press command-Q on the keyboard together to be presented with a dialog box that allows you to skip the registration process. Click Skip to continue. “Q” key “command” key Skip button 25. The Create Your Account screen appears. In this instance, just create an account called Temp with a password of temp by filling in the appropriate details. Once all details are entered, click Continue. Please note: This temporary account name will be removed and you will be prompted to create a new administrator account after installing the supplementary disc, so it doesn‟t really matter what you give the account name here. Short Name field Name field (auto populates from Name field) Password field Verify password field Password Hint field (optional) Continue button 26. The Select a Picture For This Account Screen is next. Select “Take a snapshot”. Change the amount of zoom by adjusting the slide bar below the video window and click on the video camera button next to “Take a video snapshot”. Once you are happy with your picture, click Continue to proceed. Video window Take a snapshot selection Slide bar Continue button Video camera button 27. You will see the Select Time Zone screen. Click on the area indicated and check that the Closest City field is Sydney – Australia. If not, you can select it from the provided drop-down box. Click Continue. …click here Closest City drop-down box Continue button 28. The Set the Date and Time screen is next. Check the date and time is correct, make changes if necessary, click Save and then Continue to proceed. Date Time Save button Continue button 29. The Don‟t Forget to Register screen is next. Click Done to continue. Done button 30. You will be taken to the desktop and a window will appear with the newly created account‟s home folder. You may close this window by clicking on the red button in the top left hand corner of the window. Close window button 31. Insert the CEO Sydney Recovery Media for Macintosh Computers Only disc. You will see the following screen. Double click on the Install Customizations icon in the window that appears. Install Customizations icon Disc icon 32. The Installer window will appear. Click Continue. Continue button 33. In the next window, click Install. Install button 34. You will be prompted to enter an administrator username and password. By default, the account created during initial setup will be populated in the Name field. In the example below, it is Temp with temp as the password. Please enter the correct password for the account you created during initial setup and click OK. Name field Password field OK button 35. The next window will display the progress of the installation. 36. Once completed, you will be informed the installation was successful. Click Close and press the Eject key on the keyboard to remove the supplementary install disc. Close button Eject key 37. Click on the Apple menu and select Restart. Apple menu Restart selection 38. Click on the Restart button in the next prompt to continue. Restart button 39. When rebooted, you will be presented with the Welcome screen again. Please repeat steps 19-24 in this document. 40. Create an account again similar to step 25, however make it unique to you (please refer to step 25 in this document). For example the picture below is for a user called John Smith. 41. Repeat steps 26-29 in this document. Once you have gone through these steps again, you will be taken to the desktop again with a window displaying the home folder of the recently created user account as shown below. Congratulations! The Apple MacBook has been restored.