Attach your sales receipt here for future reference 24 Month Deluxe Warranty BBQ Factory is committed to the supply of quality wooden furniture. We are conﬁdent that you will ﬁnd it well-made and that with proper care, cleaning and maintenance it will Wooden give you good service. We are pleased to offer original purchasers a 24-month warranty from the date of purchase Outdoor against defects in manufacture in the wooden structure of the furniture. If a defect occurs, please inform your retail- Furniture er and the part will be either repaired or replaced or the Congratulations on your new purchase price refunded, at our discretion. Wood is a natural product, so you can expect to see some variations outdoor furniture purchase. in the colour and grain of the timber both when it is new Wood is a natural product and and as it ages, as well as some checking and feathering so variations in colour and of the grain. This is not a manufacturing defect and is not grain are part of the timber’s covered by this warranty. character and personality. We offer a 12 month warranty on the fabric slings and/or We suggest that the cushions used on your furniture. procedures in this leaﬂet be followed to ensure long and We reserve the right to refuse warranty on products enjoyable use. that have been subject to fair wear and tear; products damaged by mishandling, misuse or failure to follow the manufacturer’s installation and operating instructions; products damaged by failure to keep the product clean and maintained or which have been modiﬁed without authorisation. We do not provide warranty cover for work performed by others such as installers and assemblers etc. Proof of purchase will be required in the event of a warranty claim - please retain your sales receipt. Nothing in this information is intended to limit any condition, 0800 800 836 warranty, right or remedy which may be available pursuant www.bbqfactory.co.nz to the Consumer Guarantees Act 1993, except to the extent permitted by the Act. Type of Woods Used A second effect that becomes noticeable is the silvering of the We use a variety of hardwoods in our outdoor furniture timber. This is a natural phenomenon that occurs with the settings. These woods are specially selected for their ageing of most timbers and can be minimised by repeated suitability for each product. applications of oil, wax or other timber treatments. The main problem however is the effect of ultraviolet light, which these Sepitir treatments will not stop, but only slow. Sepitir is a mid-range hardwood from Malaysia with a growing reputation for good value. Traditionally used for exterior joinery The third major ageing effect that occurs, particularly in the and furniture, Sepitir’s toughness and resistance to bending more humid areas of New Zealand, is the formation of moulds and warping makes it ideal for use in outdoor furniture. Our or fungi in the grain of the wood. These usually show up as Sepitir hardwood range is certiﬁed by the Forest Stewardship black spots on the timber surface and may occur very rapidly. Council, which governs the sustainable management of the The addition of anti-fungal agents to the oil ﬁnish applied to the world’s forests. wood at the factory is designed to help prevent this, but may not totally stop it. Kwila (Merbau) Periodic renewal of the oil or wax coatings will lessen the A common timber across the Paciﬁc and Southern Asia, Kwila In addition, Kwila has unique characteristics that make it effects of ageing on the timber but will not prevent it. If you has been traditionally used in the construction of decks and different from most other timbers used for outdoor furniture. want to retain the fresh natural colour of the wood, re-oil it two outdoor areas - and now outdoor furniture. Left to weather to a Kwila is a very resinous wood and this resin will leach out of the or three times a year or as required. If you desire the silver- beautiful silver grey or kept in its original colour by the seasonal timber for a period of up to six months. This leaching is grey look of aged timber, don’t oil the wood but please bear in application of outdoor furniture oils, your Kwila outdoor setting referred to as “bleeding” and is quite normal. The amount of mind that the silvering of the timber cannot be removed by will be with you for years to come. bleeding is affected by the amount of moisture or rainfall that simply re-oiling. The wood must be cleaned with a water the wood is exposed to: the more water, the more bleeding blaster or scrubbing brush, sanded and then recoated when Hardwood - A Natural Product of resin. The resin may mark your patio as it drips out of the completely dry. After the components of your furniture are made, they are timber, but will disappear in time or can be removed from oiled with a linseed oil-based product which contains anti- concrete patios with the assistance of a concrete cleaner. If moulds or fungi form on your outdoor furniture, we suggest fungal agents. They may also be waxed with a teak wax. you treat it with an anti-fungal cleaning product such as Exit These products soak into the wood and help seal and stabilise Care of Timber Products Mould. Ensure you remove any fabric slings and follow the it against loss of moisture and shrinkage. Firstly, we recommend that furniture be protected from the manufacturer’s instructions. elements wherever possible, either by storing indoors or by a Once the components arrive in New Zealand and are protective cover. Tighten all the fastenings once a year with the hex key that is assembled and used by the customer, more changes begin to provided with the furniture setting. take place in the timber. The wood alters in moisture content to come into equilibrium with local conditions. This can lead to Clean the fabric covers regularly to prevent dirt from the appearance of the ﬁne checking cracks that are commonly becoming ingrained. Use a garden hose or a soft brush noticed in the end grain. and a very dilute solution of household bleach. Avoid getting the bleach solution on the wood as water marks may The oil or wax ﬁnishes also dry out with time, depending on be caused if not washed off immediately. the situation the furniture is in. Exposure to frequent rain and sunlight obviously accelerates this. The drying out of the ﬁnish lessens the amount of protection afforded to the wood, allowing the moisture level to ﬂuctuate a bit more than before. This can lead to more movement of the timber, checking of the grain and warping.
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