PROVINCIAL PATIENT SAFETY CONFERENCE: Let’s Talk About It! November 21, 2007 0745hrs - 1230hrs Winnipeg Convention Centre Winnipeg, Manitoba The 2007 Provincial Patient Safety Conference theme is Communication and Patient Safety. Attend and hear from local, national and international experts on leading edge examples of the importance of communicating effectively with patients, families and colleagues in the health care field. Learn techniques for front line staff, managers and boards. 2007 Provincial Patient Safety Conference 2007 Patient Safety Conference Let’s Talk About It! Let’s Talk About It! AGENDA performance and patient safety. He wrote the screenplay for 0745 – 0755 Opening Remarks Caesar in Bed 12, ErroMed’s first DVD on communication and patient safety, and wrote/directed Bertha’s Fall, 0800 – 0900 Plenary, Keynote ErroMed’s newest production. Dr. Stavros Prineas Talking Safe - Communicating with Patients, Communicating with Each Other Breakout Sessions 0900 – 0915 Questions Dr. Mark Fleming 0915 – 0925 Minister of Health TOPIC 1: Experience with Teams and Communication with St. Boniface Surgical Teams 0925 – 0945 Break Mark Fleming is an applied psychologist with over twelve 0945 – 1030 Breakout Sessions years experience working with public and private sector organizations in the UK and Canada including Air 1. Experience with Teams and Communication with St. Canada Jazz, Capital District Health Authority (Halifax), Boniface Surgical Teams IWK, Petro-Canada and Saskatoon Health Region. He is 2. The Inherent Benefits of Disclosure director of the CN Centre for Occupational Health and 3. Exploring the Links between Cultural Safety and Safetyz, which is a centre of research excellence at Saint Patient Safety Mary’s University. Mark’s recent and on-going work includes developing a safety culture audit using object 1045 – 1130 Breakout Sessions (repeat) indictor rather than perceptual surveys and designing and implementing leadership training for a Canadian public 1130 – 1145 Break sector organization to promote a positive health culture. 1145 – 1215 Leading Us to Excellence Award Mr. John Lewis presentation TOPIC 2: The Inherent Benefits of Disclosure 1215 – 1230 Closing John Lewis is a registered nurse and avowed patient safety advocate since the death of his eleven year old daughter Claire Elisabeth, who died as a result of egregious systemic and human errors committed during her post-operative recovery. He is co-author of the book published by ECW press, Toronto Ontario, entitled “Beware the Grieving Keynote: Warrior”, a detailed account of how both systems and the health care professionals working within these systems failed not only his daughter Claire, but his family as well. Dr. Stavros Prineas He is a fierce advocate for disclosure of adverse events, TOPIC: Talking Safe - Communicating with Patients, not only at the corporate level but also at the personal Communicating with Each Other level of accountability and responsibility of health care professionals. He has just completed work with the Stavros Prineas trained in Australia and the UK and is a Ontario Ministry of Health as a member of the Patient practising anaesthetist/intensivist in Bathurst Base Hospital, Safety Task Force and was recently appointed to the Legal west of Sydney, Australia. He has a keen interest in the & Regulatory Affairs Committee with the Canadian Patient psychology of human performance as it relates to patient Safety Institute. He also works as a patient advocate in the safety, and is passionate about cross-pollinating his daily very hospital where his daughter died. practice with ideas from other fields of human endeavour such as aviation, mathematics, Lego, and the performing arts. continued on page 3... Over the last 6 six years Stavros has presented workshops on human factors and patient safety across Australia and around the world through his company, ErroMed. He has worked with governments in Australia and Canada to develop state/provincial training programs on human 2007 Provincial Patient Safety Conference Let’s Talk About It! The Provincial Patient Safety Mr. Louis Sorin and Aboriginal Health Programs Conference is part of an exciting Facilitators, WRHA TOPIC 3: Exploring the Links between Cultural Safety and week of educational events! Patient Safety Provincial Health Leadership Forum Louis Sorin has an extensive background in Aboriginal Preparing for Tomorrow Health gained from his many years with Health Canada- Wednesday, November 21 1230 hrs – 1630 hrs and First Nations and Inuit Health Branch. As a Aboriginal Thursday November 22 0830 hrs – 1630 hrs social worker with specialized clinical training, he strongly Winnipeg Convention Centre values the integration of culturally-centered approaches Registration information will be available in late August. into the continuum of care for Aboriginal peoples. Contact Strauss at 204.947.9766 or firstname.lastname@example.org to be included on the mailing list. Louis currently works with Aboriginal Health Programs at WRHA as the Regional Aboriginal Patient Advocate. In We grieve, We listen, We learn this capacity, he works with clients, families, and facilities Public Forum to ensure access to appropriate services and to mediate Wednesday, November 21 1830 hrs – 2000 hrs and resolve care issues. He also dedicates his time to Winnipeg Convention Centre educating health care staff about health care concerns Featuring affecting Aboriginal people and to making the health care Mr. John Lewis, Hamilton, Ontario system more responsive. Dr. Stavros Prineas, Bathurst, Australia Dr. Rob Robson, Winnipeg, Manitoba Louis is of Cree and French ancestry and values the diversity This forum is free to all who wish to attend – no registration required and richness of Aboriginal cultures that are viewed as an Patient Safety Workshops featuring asset to the Canadian cultural mosaic. Dr. Stavros Prineas Friday, November 23 LEADING US TO Registration is limited Venue to be announced EXCELLENCE AWARD The award will be presented at the Provincial Patient Safety Morning Session – directed to Conference. health care providers Open Disclosure of Adverse Events All employees, physicians and students in Manitoba’s health care 0800 hrs – 1200 hrs system are invited to submit a description of a “good catch” that $175 + GST resulted in process improvements in patient safety and shared This workshop is designed for physicians, nurses and learning. other health care providers from any practice setting. Participants will learn about open disclosure, when A “good catch” is defined as an event or circumstance which has the potential to cause an incident or critical incident but the disclosure should take place, preparing for open incident did not actually occur due to corrective action and/or disclosure, and practical steps. timely intervention. It provides an opportunity to learn proactively Register at www.mbips.ca from the experience. Organizations may also define these as near misses or close calls. Afternoon Session – for students Teamwork and Patient Safety Your submission is required by October 1, 2007, 1600 hrs 1300 hrs – 1700 hrs Submission guidelines and submission information are available Registration is complimentary at www.mbips.ca or contact MIPS at 204-927-6477. This workshop is designed for students in the health professions. Participants will learn about Continuing Education Credits the importance of teamwork in the practice setting, The Manitoba Pharmaceutical Association has accredited the program of the Provincial Patient Safety Conference for 3.75 Continuing Education Units (CEUs) for barriers to team formation and effectiveness tools. pharmacists in Manitoba (MPhA File No. 27135M) Registration will be done through faculty contacts. Please contact Juliet at 927-6477 for further This event is awaiting review and approval of the Maintenance of Certification Program of the Royal College of Physicians & Surgeons of Canada and the College information. of Family Physicians of Canada. 2007 Provincial Patient Safety Conference Let’s Talk About It! REGISTRATION FORM: • Register by filling out this form and sending it with payment to Strauss | 386 Broadway, Suite 503 • Registration for this conference November 21, 2007 is Winnipeg, MB R3C 3R6 | Telephone: 204.947.9766 $90.10 (including GST).* This includes muffins, coffee and Fax: 204.947.9767 OR register online at www.mbips.ca conference material. Lunch is not included. • Cheques must be made payable to Strauss. Payment • Registration for the morning Workshop November 23, can be made by cheque or credit card. 2007 featuring Dr. Stavros Prineas is $185.50 • Registration and payment must be received by (including GST) October 26, 2007 Name:___________________________________________________ Title:__________________________________________ Organization:___________________________________________ Department:_____________________________________ Address:________________________ City: _______________________ Province: _________ Postal Code: ______________ Phone:___________________________ Fax:__________________________ Email:___________________________________ I want to register for: Provincial Patient Safety Conference Let’s Talk About It! ($90.10) Workshop featuring Dr. Stavros Prineas Open, Disclosure of Adverse Events ($185.50) Provincial Patient Safety Conference Let’s Talk About It! AND Workshop Featuring Dr Stavros Prineas Open Disclosure of Adverse Events ($275.60) Type of payment M/C VISA Cheque Card number _______________________________ Expiration ____________ Signature _______________________________ A. For the Provincial Patient Safety Conference, please: Choose two Breakout Sessions you wish to attend: Experience with Teams and Communication with St. Boniface Surgical Teams The Inherent Benefits of Disclosure Exploring the Links between Cultural Safety and Patient Safety B. Please check one I am happy to download the presentations from the website at www.mbips.ca to help keep printing costs down I do not have access to a computer and will require a copy of the handouts Accommodations A block of rooms has been reserved at the Delta Winnipeg at the rate of $104 for a standard room and $144 for a Signature Club room. Please call the hotel at (204) 944-7243 and quote group number G7PSPH when making reservations. Professionally Managed by Strauss * This registration is for the Provincial Patient Safety Conference and November 23, morning Workshop. 2007 Provincial Patient Safety Conference Let’s Talk About It!