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Buy your Lotto online, direct from goldencasket.com with LOTTO DIRECT

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Buy your Lotto online, direct from goldencasket.com with LOTTO DIRECT Powered By Docstoc
					       Buy your Lotto online, direct from
     goldencasket.com with LOTTO DIRECT

       Golden Casket now gives you the choice of buying your favourite Saturday & Wednesday Gold
       Lotto, Powerball, Oz 7 Lotto and Pools entries online, direct from the Golden Casket website.
       It's new and it's called Lotto Direct.

       Lotto Direct allows you to buy entries, check prizes, deposit and withdraw* money, even view
       your transaction history through a password protected portal using 128 bit SSL encryption. It's
       easy to use, great for last minute purchases, and you can register online to become a member.

       In this document, you can find out how to join, and read important information on restrictions
       that apply to new members with a 'Restricted' status and the mandatory ID check all members
       must conduct within 90 days of joining.

       * New members with a “Restricted” status are unable to withdraw money from their Lotto Direct account
       until they complete an ID check and their account is changed to “Unrestricted” status. Membership Terms
       apply.




                                              Contents

                     1.     What you can expect from Lotto Direct                    Page 2
                     2.     Who can join Lotto Direct?                               Page 3
                     3.     Completing an I.D. check                                 Page 4
                     4.     Registering Online for Lotto Direct                      Page 5
                     5.     ID you can use for the ID check                          Page 6
                     6.     Winners Circle Members                                   Page 7
                     7.     Buy using BPAY® or Credit Card                           Page 8
                     8.     Lotto Direct operating hours                             Page 9
                     9.     Contact Centre business hours                            Page 9
                     10.    Lotto Direct operating hours                             Page 9
                     11.    Contact Centre business hours                            Page 9
                     12.    What you can not do through Lotto Direct                 Page 9
                     13.    Security                                                Page 10




www.goldencasket.com                                                                                         page 1
 What can you expect from Lotto Direct?
      Buy your Lotto entries online
      Once you join a become a member, you can buy Gold Lotto, Powerball, Oz 7 Lotto and Pools entries
      online, direct through Lotto Direct. It's convenient, easy to use, and ideal for last minute purchases.
      You can buy entries right up to the close of the draw, so you'll never miss a big jackpot again.

      Buy using BPAY ® or credit card
      It's your choice how you pay for your entries. You can use BPAY® or credit card (we accept Visa or
      MasterCard®) to deposit funds with us to make your purchases.

      Your own Lotto Direct account
      When you register, a Lotto Direct account is created for you. It's like an online purse or wallet. You
      can login with your Winners Circle card number and password to access your Lotto Direct account.
      You deposit money into your account to make purchases, and your prizes are paid into this account
      allowing you to withdraw your prizes easily by bank transfer or cheque.

      Transfer prizes into your Bank Account
      Prizes from your Lotto Direct purchases are automatically credited to the balance of your Lotto Direct
      account. You can then use the Withdrawal function and we will transfer funds directly to your bank
      account or you can request a cheque (the withdrawal function is not available to members with a
      ‘Restricted’ account status). There are no charges on making withdrawals, but you can only withdraw
      funds after you complete an ID Check and your account status becomes 'Unrestricted'.

      Register online for Lotto Direct
      To join Lotto Direct you will need to use the online registration page through the goldencasket.com
      website. Registration takes a few moments for Winners Circle and Winners Circle On-Line members.
      If you need to apply for a Winners Circle card, you'll need to come back to the site 24 hours later,
      so you can complete your Lotto Direct registration.

      Play all types of entries
      You can play Quickpicks, you can use a special online coupon to choose your own numbers and even
      use your recorded numbers. You're in control of how you purchase your entry.

      Membership is exclusive to Winners Circle Members
      You'll need to complete the online registration to join Lotto Direct. To do this, you will first need to
      have an active Winners Circle card. If you have a Winners Circle card but your renewal fee is overdue,
      you will be able to complete the online registration, but you'll need to pay the fee in-store before you
      can make a purchase through Lotto Direct. If you don't have a Winners Circle card, you can apply
      for one, and then join Lotto Direct 24 hours later.

      Reminders
      Why not opt-in to receive email reminders when you have a win or to find out when jackpots are on.

      Lotto Direct is operated by Golden Casket
      Golden Casket has been operating in Queensland for nearly 90 years. The goldencasket.com website
      is the only official online store where you can buy Gold Lotto, Powerball, Oz 7 Lotto and Pools in
      Queensland . Lotto Direct was developed by Golden Casket who is owned and regulated by the
      Queensland Government.




www.goldencasket.com                                                                                    page 2
  Who can join Lotto Direct?


  The only way you can register to join Lotto Direct is online at goldencasket.com. Before
  you join Lotto Direct however, please ensure you meet the following membership criteria;


     Only people who are 18 years of age or over may join Lotto Direct. Queensland 's
     Lotteries Act prohibits the participation of minors in lotteries. A minor is anyone who is
     under the age of 18 years of age.


     Only Queensland residents may join Lotto Direct. If you live outside of Queensland ,
     you are not eligible to join Lotto Direct.


     Every player who registers for Lotto Direct will need to undertake an ID check
     to verify their identity, confirm they at least 18 years of age, and are a current
     Queensland resident. This check must be completed within 90 days of registration
     by visiting a Golden Casket Agent. If the ID is correct, the Agent will send copies
     to Golden Casket for verification, and if approved the Lotto Direct account status
     will be changed to 'Unrestricted'.


     To register for Lotto Direct, you must have a Bank Account in Australia or a Credit Card
     (you do not need to give us this information if you choose not to).


     You will need to have an active Winners Circle card. If you do not have a card, you can
     apply online and then join Lotto Direct 24 hours later. If your card is overdue you can
     register for Lotto Direct but not purchase. If your card is more than 6 months overdue,
     you'll need to pay the renewal fee before registering for Lotto Direct.




www.goldencasket.com                                                                              page 3
  Completing an I.D. check


  To complete your registration and change your account status from 'Restricted' to 'Unrestricted', you will
  have 90 days from the date of registration for your ID check to be completed at your local Golden Casket
  Agent, or your account will be closed.


  The purpose of this ID check is to;

  •   Confirm your name,
  •   Confirm your identity,
  •   Confirm you are at least 18 years of age, and
  •   Confirm you are a Queensland resident.

  For your ID check to be completed , you'll need to print out the 'Lotto Direct Registration Form'. You'll be
  prompted to print this out when you're going through the online registration process for Lotto Direct. You
  can also request us to send you the 'Registration form' by mail. Again, you'll be prompted to do this as
  part of the online registration process.

  You will then need to present this 'Lotto Direct Registration Form', along with suitable ID documents to
  your local Golden Casket Agent.

  When you go to the Golden Casket Agent, you must bring photocopies of your ID documents, and the
  originals, along with Page 1 of the 'Lotto Direct Registration Form'.

  The Golden Casket agent will check your ID, and if ok, will send the documents to Golden Casket for
  verification. When your ID has been verified by Golden Casket, your account will be approved and your
  account status changed to ‘Unrestricted‘.




www.goldencasket.com                                                                                     page 4
   Registering Online for Lotto Direct

   Becoming a member of Lotto Direct is a 2 stage process. You'll need to register and then complete an
   ID check in a Golden Casket agency.


   Stage 1 - Register online at goldencasket.com
   When you first register for Lotto Direct, a Lotto Direct account will be created for you (it's like an online
   purse or wallet). You'll receive immediate access to your Lotto Direct account, so you'll be able to deposit
   money into your account and make purchases from Lotto Direct straight away. Your new account will
   have a ‘Restricted' status. This status restricts your access to the features of your account. We've detailed
   the features of a ‘Restricted' account below.
       Features of ‘Restricted' Lotto Direct accounts are;
       •    You can purchase entries
       •    Your account will have a weekly spend limit of $50
       •    Prizes from Lotto Direct purchases will be paid into your Lotto Direct account
       •    You cannot withdraw funds, including prizes
       •    You cannot close your account
       •    You must complete your registration by undertaking an ID check by visiting a Golden Casket
            Agent, which will change your account status to ‘Unrestricted'
       •    You have 90 days to complete your ID check or your account will be closed
       •    You cannot deposit more than $1,000 into your account within this 90 day period
       •    You can login to Lotto Direct using your Winners Circle card number and password

   This is the end of the first stage in becoming a Lotto Direct member. You now need to complete your
   Identity (ID) check.

   Stage 2 - Complete an ID check
   All players must complete an ID check within 90 days of registering. If you do not complete your
   ID check within 90 days of registering, your Lotto Direct account will be closed.

   An ID check involves visiting a Golden Casket Agency with appropriate identification so we can confirm
   your identity, you are at least 18 years of age and a Queensland resident.

   To conduct your ID check, visit a Golden Casket Agent with your ID + Photocopies and the Player
   Registration form. The Agent will check your ID and if ok, will send the documents to Golden Casket for
   verification. When Golden Casket has verified your ID, your account will be approved and your account
   status will be changed to ‘Unrestricted‘, the features of which are detailed below.


       Features of ‘Unrestricted' Lotto Direct accounts are;
       •   You can purchase entries
       •   Prizes from Lotto Direct purchases will be credited to the balance of your Lotto Direct account
       •   Your account will have a weekly spend limit of $1,000
       •   You can withdraw funds, including prizes, from your account
       •   Your account cannot exceed $5,000 at any time
       •   You can close your account
       •   You can login to Lotto Direct using your Winners Circle card number and password



www.goldencasket.com                                                                                       page 5
  ID you can use for the ID check

   ID documentation is necessary to verify identity, age and residency. At least 2 documents are
   required:
   ·       One document from Section 1, and
   ·       One document from Section 2, and
   ·       One document from Section 3 which contains a photo ID (only if no photo is on the ID from
           Section 1 or 2)


 SECTION 1 DOCUMENTS
                                                      Passport
 You must provide        ID from this list must       Drivers Licence
 one of these            show your name and
                                                      Birth Certificate
 documents               date of birth as per the
                         Lotto Direct Player          Citizenship Certification (Government issued only)
                         Registration Form.           18+ card       (Queensland Government issued only)


 SECTION 2 DOCUMENTS                                  Electricity, gas or phone account
 You must provide        ID from this list must       Services Notice (rates notice, land tax valuation notice,
 one of these            show your name and           insurance premium notice, internet service provider
 documents               current street address       statement, or vehicle registration document)
                         as per the Lotto Direct
                         Player Registration Form     Letter from your employer certified by a Justice of the
                         (PO Box is not               Peace, Commissioner for Declarations, Solicitor or
                         accepted).                   Barrister
                                                      Letter or statement from a tertiary education institution
                         Documents must have          eg TAFE or a university
                         been issued within the
                         last 12 months.              Centrelink Pensioner Concession Card or Health care
                                                      card (please make sure you photocopy both sides of
                                                      the card and ensure the card has not expired)
                                                      Letter from Centrelink
                                                      Residential Tenancy Agreement or rental receipt issued
                                                      by licensed real estate agent
                                                      A Queensland Drivers Licence can be used for Section
                                                      2 only if the licence effective date is within the last 12
                                                      months and must be presented in addition to a different
                                                      Section 1 document
                                                      Letter from the Australian Electoral Commission

 SECTION 3 DOCUMENTS                                  Employer photo ID card
 If no photo is on the ID from Section 1 or 2, you
                                                      Industry Association photo ID card
 must provide one of these documents, as well as
 the documents from Sections 1 & 2. ID from this      Student Card with photo from a tertiary education
 list must show your name as per the Lotto Direct     institution
 Player Registration Form.

       Please ensure you take the correct documents to the Golden Casket Agent. If incorrect
       documents are used in the ID check, you may have to undertake the ID check again.


www.goldencasket.com                                                                                      page 6
  Winners Circle Members

   Only Winners Circle members can join Lotto Direct. If you don’t have a card you can apply for one
   and then join Lotto Direct online after 24 hours. There are special details which apply to Winners Circle
   members and Joint cardholders.


        Registering for Lotto Direct for Joint Players

        Winners Circle members can only have 1 cardholder registered to their Winners Circle card
        if they wish to join Lotto Direct.

        Winners Circle cardholders who we refer to as ‘Joint’ cardholders, (ie with 2 names printed
        on your card), will be unable to use that card to register for Lotto Direct. You'll still be able to
        join Lotto Direct, you'll just need to apply for a new card in your name alone. And for a short
        time, joint cardholders will receive complimentary Winners Circle cards when they register for
        Lotto Direct.

        Just go through the Lotto Direct registration process and we'll identify you automatically as a
        joint cardholder and make the offer available to you.

        Winners Circle rewards through Lotto Direct

        Members will receive 1 entry into the $10,000 Weekly Bonus draw for each $1 they spend
        through Lotto Direct. However, Winners Circle members are unable to win Surprise Games
        for purchases made through Lotto Direct.

        Winners Circle players who use their cards to purchase Lotto through a Golden Casket Agency
        will receive entries into the $10,000 Weekly Bonus draw and the chance to win Surprise Games.




www.goldencasket.com                                                                                       page 7
  Buy using BPAY® or Credit Card


 When you register, a Lotto Direct account is created for you. It’s like an online purse or wallet. You will
 need to deposit money with us to make purchases, and the balance of your Lotto Direct account is credited
 with the amount deposited. Your prizes are also credited to the balance of your account. There are 2
 methods of depositing money, you can either use BPAY® or credit card (we accept Visa or MasterCard®).


  Using BPAY to Deposit

  You will need to contact your bank or financial institution to deposit funds with us using BPAY. Many Banks
  allow you to arrange BPAY transactions through their internet or phone banking facilities.

  When using BPAY to deposit funds, there is a delay between when you arrange the BPAY with your Bank,
  and when the funds are received by us and the balance on your account is credited with the deposit. As
  long as you make a BPAY payment on a business day before your financial institution's cut-off time, the
  payment will be received by Golden Casket the next business day. Your bank or financial institution may
  charge you a fee to use BPAY.



  Using Credit Card to Deposit

  Credit card deposits with us are immediate if approved by your credit card issuer and you are able to use
  Visa and MasterCard. Your credit card information is submitted to Golden Casket's system via a 128 bit
  encrypted transaction and then stored within our gaming system in an encrypted format. Golden Casket
  staff will not have access to your full credit card details and you are able to clear your credit card details
  from our gaming system if you wish.

  There are no fees charged by Golden Casket for credit card deposits, credit card purchases or for BPAY®
  deposits. However, credit card transactions through Lotto Direct may be treated by your financial institution
  as a cash advance. Interest may be applied by your financial institution from the time the transaction is
  processed. If you are uncertain about this you should contact your Bank or financial institution.



  What is your Lotto Direct account?

  Your account is an internal record held by us. For example, when we receive money from you it is recorded
  by crediting the account balance. However, the money we receive from you is not kept separate from
  other money in our general bank accounts. Your account balance is a debt that we owe to you - For more
  information see clause 33.1 of the Membership Terms.




www.goldencasket.com                                                                                       page 8
  Security

  Lotto Direct uses 128 bit Secure Socket Layer (SSL) encryption technology, which is common security
  technology on websites which ask you to provide sensitive or personal information.

  Keeping your personal information secure

  It is up to you whether you provide us with information on your bank account or credit card. You do not
  need to give us this information to use Lotto Direct.

  You can choose to deposit money into your Lotto Direct account using BPAY®, in which case you
  arrange this transfer through your own bank.

  You can also withdraw funds from your Lotto Direct account by cheque so you don't have to give us
  your bank account information.


  Security of the Lotto Direct system

  Lotto Direct uses 128 bit Secure Socket Layer (SSL) encryption technology, which is common security
  technology on websites which ask you to provide sensitive or personal information.

  Encryption involves scrambling information between the user (you) and the host (us) making it difficult
  for parties who try to intercept this information to read or change it.

  When visiting Lotto Direct you will be operating in this SSL environment. An easy way to tell this is by
  looking at the navigation bar which will appear as https://www.goldencasket.com/... The "https" denotes
  that SSL encryption is active.

  The other way to check is to look for the padlock icon in your browser which denotes an SSL transaction.
  You can double click on the padlock icon for more information about the Digital Certificate to ensure it
  is from Golden Casket.

  We do encourage you to keep your Virus protection software and Firewall software up to date, to keep
  your password secure and ensure you logout after each Lotto Direct session. You can read more about
  this in our Security Policy available to read or download at goldencasket.com.




www.goldencasket.com                                                                                     page 9
  Lotto Direct operating hours

         We anticipate Lotto Direct will be available for you to use, 24 hours a day 7 days a week.
         However Online purchasing is not available on Christmas Day, Easter Friday or during system
         maintenance periods.



  Contact Centre business hours

         Golden Casket's contact centre is available to answer your questions about Lotto Direct or
         any of Golden Casket's games either by calling us within these business hours or emailing
         us at playersupport@goldencasket.com. Contact Center business hours are:

         •   Monday        8am to 6pm
         •   Tuesday       8am to 7.30pm (6.30pm during Daylight Saving time)
         •   Wednesday     8am to 7.30pm
         •   Thursday      8am to 7.30pm (6.30pm during Daylight Saving time)
         •   Friday        8am to 6pm
         •   Saturday      8am to 7.00pm (6.00pm during Daylight Saving time)
         •   Sunday        8am to 2.30pm



  What you can not do through Lotto Direct

     •         You are unable to buy any of the Instant Scratch-Its ticket range through Lotto Direct
     •         You are unable to buy $2 Casket tickets through Lotto Direct
     •         You are unable to pay your $3 Winners Circle card renewal fee through Lotto Direct.
     •         Winners Circle members are unable to win Surprise Games for purchases made through
               Lotto Direct. However, members will receive 1 entry into the $10,000 Weekly Bonus
               draw for each $1 they spend through Lotto Direct.
     •         You are unable to use Lotto Direct to purchase products or services from any other person
               or to transfer money or make payments to any other person.




  Membership Terms

    • Membership Terms apply to the use of Lotto Direct, Winners Circle On-line, the Winners
    Circle card and the goldencasket.com website.The Membership Terms can be viewed or
    downloaded from the goldencasket.com website

    • ® Registered to BPAY Pty Ltd ABN 69 079 137 518




www.goldencasket.com                                                                                       page 10

				
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