Behavioural Based Safety in Heavy Industries Driving human behaviours to create a culture of safety and achieve a zero harm target in hazardous environments Crown Promenade, Melbourne “When you choose the behaviour, you choose the consequences.” Dr. Phillip McGraw 20th & 21st November 2007 Given that 96% of all workplace accidents are being triggered by unsafe behaviour, professionals from heavy industries are increasingly aware that accident reduction and improving safety performance can only be achieved by systematically focusing upon safety behaviour in the workplace. Attend this informative event and gain practical Your Distinguished Chairperson insights into: Vince Asdagi Business Director Australia and New Zealand DuPont Safety Resources • Creating a safety culture of involvement and participation within your organisation Vince has held several senior management positions over his over 20 year career working in a range of industries including manufacturing, services and construction. He joined DuPont in July 2007 to lead the • Maximising productivity by reducing “Loss Time Incidents” Safety Resources business in Australia and New Zealand. Vince would be best described as a generalist with experience covering finance, sales and marketing, operations management and management • Measuring the employee reporting system and implementing reward and consulting. In most of these roles he has been an active contributor to organisational improvement recognition programmes to boost performance programmes which cover safety and environment, process improvement, organisational capability and communication. • Improving compliance and effectively managing the risks • Mitigating at-risk behaviours and the impact on the company’s safety performance Featuring comprehensive case studies, in-depth analysis and strategic insights from leading organisations: • Integrating behavioural based safety (BBS) and Quality Assurance as a profitable long-term business strategy Peter Cowley General Manager OHS Barrick Gold Australia/Pacific Region • Structuring effective reward and recognition programmes to improve safety performance John Beattie General Manager Safety, Quality, Environment & Insurance Downer EDi Works Limited (New Zealand) • Engaging your multi-cultural workforce to harness the culture of safety Mark Johns Group HSE Manager • Working with unions and stakeholders to make sure BBS progamme is fully Ausclad Group of Companies (AGC) understood by all parties John Kempe General Manager Toll Energy Collaborative Partner Documentation Sponsors Steven Lee Group Manager HSSE United Group Limited Dr. Chris Darling Manager Safety, Health & Risk – Port Kembla Steelworks BlueScope Steel Geoff Grahl Group Manager Health & Safety Services Ergon Energy Hans Paulus Corporate Manager EH&S/IR/QA/IR Endorsers Nomad Modular Building Althea McGuigan Senior Consultant - CSR Industrial Foundation for Accident Prevention (IFAP) Belinda Stuckenberg EHS Manager Alcan Gove Pieter Rienks Director of Hazard Management Division Media Partners WorkSafe Victoria Christina Sobieralski Health, Safety, Security and Environment Manager BASF Australia and New Zealand Dr. Angelica Vecchio-Sadus Health, Safety and Environment Manager CSIRO Minerals Adrian Hall Learning and Development Facilitator Supporting Publication Caterpillar Institute WA Steve Mullins ACTU OHS Officer Australian Council of Trade Unions *Early Bird & Group Discounts Ask about our savings conferences Conference Programme Day One Tuesday 20th November 2007 0830 Registration & coffee 1330 Session Five – Case Study Aligning Risk Management and Organisational Maturity to support Health & 0850 Welcoming address from the chair Safety Planning Vince Asdagi Business Director Australia and New Zealand Traditionally organisations have risk and governance frameworks in place that assist in DuPont Safety Resources supporting the allocation of resources for health and safety initiatives and plans. For the initiatives and plans to be effective the organisation must have the supporting systems and maturity in place. Where this is not done effectively an initiative that looks good on paper and 0900 Session One – Keynote Case Study has evidence of success in other businesses or industries often fail to achieve identified Creating a strategic safety culture of involvement and participation in a benefits. This presentation explores how risk and organisational maturity models can be hazardous environment aligned to assist in the planning process. • Examining various occupational hazards associated with servicing the oil and gas industry Geoff Grahl Group Manager Health & Safety Services • Designing your safety management system to support the business objectives of your company Ergon Energy • Ensuring the senior level management involvement in BBS programme Geoff joined Ergon Energy in 2002 to manage a major health and safety project following • Promoting collaboration and cooperation in safety culture two fatalities within the business and has since held a number of senior roles in health and • Shifting workers mindsets from being accountable to feeling responsible safety prior to being pointed Group Manager in 2007. Outside of Ergon Energy Geoff actively participates in a number of committees including the Energy Networks Association HSE • Determining and avoiding factors that may cause the safety culture decline Committee and the Industrial Accident Records Committee reviewing AS/NZS1885. • Effectively managing the changing and restructuring of work places in line with BBS culture John Kempe General Manager 1415 Session Six - Award Winning Case Study Toll Energy Optimising your BBS systems to build a culture of team work • Planning your safety strategy and staff engagement. 0945 Session Two – Keynote Case Study • Creating the framework and resources to manage the whole process Leading a change of a global safety culture, courageously! • Promoting collaboration and cooperation in creating a culture of safety Courageous Safety Leadership is about empowering a workforce of 28,000 people to take safety into their own hands, to change the safety outcomes on their mine. Barrick Gold • Defining role and responsibilities for all levels and all positions embarked on the cultural change process in 2005 using safety as the main driving force. • Obtaining positive feedback and success stories - safety statistics, moral of employee, and Starting at the highest levels of the organisation Barrick has successfully implemented a culture pride of company, etc. and language around safety that goes beyond mine site boundaries, that now means that • Linking safety improvements and safety professionals to business performance country and continental boundaries are not a hindrance to safety change but have been turned John Beattie General Manager Safety, Quality, Environment & Insurance to levers to improve the overall safety performance of the company. Downer EDi Works Limited (New Zealand) • The role of senior leadership in safety improvement 2007 Manukau Business Excellence Award Winner • Creating a language around safety that transcends country boundaries 2007 Employer of Choice and Business of the Year • Safety improvement metrics and measures Peter Cowley General Manager OHS 1500 Afternoon refreshment & networking break Barrick Gold Australia / Pacific Region 1530 Session Seven – Case Study 1030 Morning refreshments & networking break Does your safety culture have an identity and is it "felt" by your people? • Improving in safety performance through applying basic psychology 1100 Session Three – Case Study • Winning cooperation but requiring compliance Balancing BBS programmes with OHS systems to achieve high quality • Perceiving the pathway to the culture you want outcomes • Creating the perception and the pathway to the culture you want • Improving leadership to ensure hazard recognition and control • The level of effort in culture promotion and assessing the traction • Applying human factor principles to ensure a safer workplace • The focus on personal safety responsibility • Managing errors - getting the behavioural balance right • Performance expectations for line management • Identifying, addressing and eliminating at-risk behaviours Steven Lee Group Manager HSSE Dr. Chris Darling Manager Safety, Health & Risk – Port Kembla Steelworks United Group Limited BlueScope Steel 1615 Session Eight – Case Study 1145 Session Four – Expert Advice Managing safety through a contracted workforce Systems Based Behavioural Safety [SBBS] – A new perspective • Selecting and managing subcontractors based on potential as well as actual safety • Effect of underlying assumptions and beliefs in the application of Behavioural Based Safety performance • Human Limitation concepts within a BBS arena: An expanded concept • Implementing methods to improve the subcontractor safety performance • Systems Based Behaviour Framework - OHS management system integration • Changing mindsets of subcontractors towards safety • SBBS path forward • Improving the relationship between subcontractors and in-house workforce Althea McGuigan Senior Consultant - CSR Hans Paulus Corporate Manager EH&S/IR/QA/IR Industrial Foundation for Accident Prevention (IFAP) Nomad Modular Building IFAP is now focusing on broadening the traditional behavioral based safety type of programs to the development of a systems based behavioral safety program. This systems based approach 1700 Closing remarks and end of conference day one encompasses and provides application for the integrated safety management of human behavior that is tolerant and risk aware, up to and including that of human limitation. Althea is instrumental in the development and implementation of this program which can be tailored Why you must attend to suit any type of site, safety culture or country location. Health and safety technology and procedures are very important aspects in heavy industries. The cause Althea has been working as a National HSE Training and Workers Compensation Manager for of most workplace accidents and incidents is directly related to human failure and error. BBS is the past 3 years, conducting training both nationally and internationally for Fluor Australia, and frequently turned to when organisations have reached a plateau in the safety performance and the has recently moved into a Senior Consultancy role with IFAP, focusing on building and only logical step left in fighting accidents is the more active involvement of operatives themselves. BBS developing world class Behavioral Based Safety Program and Training. Altheas previous work enables organisations to reduce lost-time injuries, through the analysis of the current environment and involved the application of BBS at the Chevron oil drilling site in Indonesia as well as the implementation of proven performance management methods. International BBS Lead and Subject Expert for Fluor Australia. Many companies have experienced a 40-75% decline in their accident rates within 6-12 months as a direct consequence of implementing techniques associated with BBS programmes. By promoting the 1230 Luncheon concept of “safety culture” and proven management techniques, they have achieved significant results in changing safety performances and safety attitudes in hazardous workplaces. This conference promises the delegates a full picture towards safety at work places and how BBS can reduce “Lost Time Incidents” through proper leadership and practical guides. Who must attend About Collaborative Partner Vice Presidents, Directors, General Managers, Heads of, Senior Managers, Officers and Advisors • Occupational Safety • Occupational Health • Labour Safety Training • Risk Management • Site Management • Inspection and Observation • Operation • Production • Line Management • Human Resources • Health, Safety and Environment (HSE/ SHE/ EHS) EDN assists organizations to develop, implement and integrate Health, Safety & Environment • Occupational Health and Safety (OHS) strategies to drive their business success. Our expertise is in... From: - Heavy Industries such as • Aligning HS&E culture with vision, • Mining • Oil and Gas • Integrating HS&E systems with other business systems, • Construction Contracting • Metals (Steel and Aluminum) • Developing leaders, • Process Industries • Infrastructure and Utilities • Leading organizations to bring about behavioural change, • Manufacturing • Chemical and Petrochemical • Developing quality solutions and showing integrity. • Heavy manufacturing Register Now Conference Programme Day Two Contact Josh George at marcus evans Tel +61 (2) 9223 2137 Fax +61 (2) 9223 2352 Email firstname.lastname@example.org Wednesday 21st November 2007 0830 Registration & coffee 1330 Session Five – Group Discussion From the willingness to change to implementing change and achieving 0850 Welcoming address from the Chair results: • How the company realized the urgency to raise its' safety culture? By whom it has been initiated? 0900 Session One – Expert Advice • Which challenges, successes, and failures have you experienced in implementing change? A union viewpoint of Behavioural Based Safety scheme • What leadership capabilities were required? • Why should workers and employers be concerned about BBS? • How the safety initiative was received by the organization? How did it evolve over time? • Why BBS is bad for business? Facilitated by the chairperson • Who is pushing BBS and who is benefiting from BBS? • What are the alternatives to BBS 1415 Session Six – Case Study Steve Mullins ACTU OHS Officer Implementing Behavioural Based Safety Programmes across cultures Australian Council of Trade Unions • Behavioural Safety Programme development in BASF Steve coordinates the activities of the ACTU's OH&S Unit and represents the interests of • What works and what doesn't working people on the Australian Safety and Compensation Council and on other government • The life of a Behavioural Safety Programme and non-government bodies. In 2005, Steve coordinated a national union conference on the issue of Behavioural Based Safety. • What's the truth about the benefits and traps? • Is Behavioural Safey adaptable to Asian workplaces? 0945 Session Two – Award-Winning Case Study • What is the critical factor that will make a difference to adopting a safety culture? Designing a safe working procedure and applying suitable investigation Christina Sobieralski Health, Safety, Security and Environment Manager process BASF Australia and New Zealand In this session, AGC will explain their journey towards zero harm and explore some of the fundamental core elements of HSE management system. 1500 Afternoon refreshment & networking break • Demonstrating to senior managers and employees how a safe working procedure can assist with creating a better working environment and improve productivity 1520 Session Seven – Case Study • Developing a list of specific behaviours and definitions, drafting the observation checklist Improving workforce safety behaviour by making workplace environment ergonomically friendly • Measuring and re-measuring the investigation process through implementation and testing to ensure effective and efficient controls • Applying effective ergonomics to reduce discomfort and injuries in the workplace and increase job satisfaction • Ensuring executives buy-in to the procedure and aligning these procedures with company's • Reducing common injuries by good ergonomics management operational management systems • Recognising hidden workers barriers to ergonomic change • Integrating safety feedback into meetings, discussions and regular interactions • Providing strategic and systematic leadership to your company in ergonomic hazardous Mark Johns Group HSE Manager • Designing the appropriate training to increase ergonomic behaviour Ausclad Group of Companies (AGC) Belinda Stuckenberg EHS Manager Winner of 2006 Safe Work Australia Award Alcan Gove Alcan is a large multi-national company with many diverse business operations. Manual 1030 Morning refreshments & networking break handling activities form a significant part of the business and consequently the prevention of muscloskeletal injuries is an ongoing OHS challenge. 1100 Session Three – Expert Advice Employer’s accountability in employee preparedness for hazardous 1605 Session Eight – Case Study environment Reducing production risk through weighing human error versus mechanical • Examining employee perceptions towards the general working environment failure – the apprentice perspective • Identifying high risk within the organisation and strategies for mitigating risk • Making sure machinery and equipment are maintained in a safe condition • Engaging employees in safety critical knowledge and skills • Equipping workers with necessary safety equipments – promoting the safety culture from within • Leveraging engineering compliance with behaviours • Providing the necessary training for dangerous machine handling • Motivating employees to continually behave safely • Reducing accident rates through daily inspection Dr. Angelica Vecchio-Sadus Health, Safety and Environment Manager • Applying risk management principles in BBS CSIRO Minerals • Utilising safeguarding equipments to protect workers against mechanical hazards Dr. Angelica Vecchio-Sadus has been involved with many business and corporate initiatives to Adrian Hall Learning and Development Facilitator motivate and reinforce positive behaviours amongst employees. She has been involved in the Caterpillar Institute WA design and delivery of a number of internal programs including supervisor training, the CSIRO HSE Strategic Plan, Health and Wellbeing Strategy and Musculoskeletal Management Strategy. Adrian is the Workshop Supervisor and the champion of Contamination Control and Safety of She is a member of the Safety Institute of Australia and the Royal Australian Chemical Caterpillar Institute WA. Adrian is currently the elected Health and Safety Representative for Institute, and is the current chair of the Standards Australia committee on Safety in the Caterpillar Institute.Adrian holds a Certificate IV in Frontline Management and Certificate Laboratories. IV in Workplace Training and Assessment. He is also in the final stages of completing a Certificate IV in Occupational Safety, Health and Training. Adrian has a Trade Certificate as a Mechanical Fitter (Engineering Tradesperson - Mechanical). 1145 Session Four – Expert Advice Behavioural Based Safety - Where does it fit? - How does this approach fit 1700 Closing remarks from the Chair and close of Conference with the many interventions available in safety? Observations by the regulators of large companies in heavy industries • What types of health and safety interventions do large companies conduct? • Where does behavioural based safety fit into those interventions? • What do the different stakeholders think about behavioural based safety? • What are our observations on companies with behavioural based safety in place? About Media Partner Pieter Rienks Director of Hazard Management Division WorkSafe Victoria Peter is responsible for regulating two hazardous industries: Major Hazard Facilities and Mining. His division also conducts occupational licensing and provides the technical specialists who deals with safety cases, human factor issues, safety management systems and design. Pieter was formerly the safety manager for Ansett. CCH is the leading information provider for professionals who need to take command of complex regulatory issues in the area of tax, accounting, human resources, business and law. CCH works closely with top specialists in their fields to provide insight that advances companies’ knowledge and 1230 Luncheon productivity About Endorser About Media Partner Advanced Safety magazine offers safety and health marketers the most dynamic integrated The NSCA is a not-for-profit, member-based organisation that has 80 years experience in providing marketing vehicle available. practical, hands-on advice and training in health and safety issues. NSCA's consulting, training and We are proud to be Western Australia's leading source of membership services involve helping you improve your OHS performance and enable you and your occupational safety and health news for the mining, industrial, construction, oil & gas, retail and staff to develop greater capacity to manage OHS. manufacturing sectors. Each issue of Advanced Safety contains timely, practical information and advice that is critical for protecting life and property. Feature stories look at current trends, new developments and emerging issues in health and safety, as well as case studies and profiles of innovative and successful programs. marcus evans would like to thank everyone who has helped with the research and We have a professional website that is constantly being updated with the latest news and we organisation of this event, particularly the speakers and their staff for their support and distribute industry newsletters on a fortnightly basis direct to OSH managers, executives, commitment. procurement officers, decision makers and workers across the state.