Standardized Client Assignment by malj


									                                                            Standardized Client Interview 1

                                     University of Wyoming
                                    College of Health Sciences
                                     Division of Social Work
                                        UW/CC - Casper

                       Social Work Methods I, SOWK 3630 (Individuals)


Each student is required to interview the “standardized client” (SC) during the course of the
semester. The instructor will provide information regarding the scheduling of the interview. The
interview will take approximately one hour. During the interview, you are expected to engage
the client by establishing rapport and determining the reason(s) for the appointment; begin an
initial assessment of the client by gathering the information necessary to write a
Biopsychosocialspiritual Assessment, Ecomap, and Genogram (social history); and develop an
initial plan with the client by establishing a case plan with the client. It is expected that students
will be dressed and behave professionally throughout the interview. Students should demonstrate
professional relationship and interview skills, social work knowledge, and social work values
and ethics. After the interview is completed, the SC will provide the student with feedback
regarding the skills demonstrated and complete an evaluation check list. The student will receive
a copy of this evaluation checklist, which will be turned in with the paper below.

  1. A professionally written preliminary Biopsychosocialspiritual Assessment,
     Genogram, and Ecomap should be completed. There is no need to change names or
     identifying characteristics since the SC is fictional. This is to be typed single space as in
     the examples shared in class.

   2. Case Plan: A one page case plan, consisting of the client’s name, brief clinician’s
      problem description, at least two treatment goals for the client in treatment and two
      objectives to achieve each of the goals.

   3. Critique/Self Evaluation: A three+ page typed, double-spaced reflection of the social
      work skills, values, and knowledge demonstrated by you, (the student) during the
      interview. Areas of strengths and areas in need of improvement should be addressed.

                      What did you observe about yourself in this process?
                      What did you learn about yourself during this process?
                      Evaluate your interviewing skills (strengths and challenges)
                      What values or ethical considerations surfaced during the process of
                       conductions of the interview and writing of the assessment and case plan?

   4. “Standardized Client” Evaluation Check List: To be completed by the SC and
      reviewed with the student by the SC and the instructor.

Fall 2008
                                                            Standardized Client Interview 2

This assignment is worth 120 points and 30% of the overall course grade. It will be graded
according to the following criteria:

      Organization and Format: The social history should be well-organized.
      Thoroughness: The social history should be complete. All time periods should be
       included, noting if the information is unknown, unavailable, or forgotten (the social
       history should indicate this).
      Objectivity: Differentiation of facts from impressions and /or judgments must be
       explicit. Demonstration of awareness of diversity and/or multicultural issues and non-
       biased approach to oppressed populations should be evident.
      Relevance of Information: Unnecessary information should not be included. Issues
       pertaining to diversity (especially women, people of color, and gay and lesbian persons),
       oppression, and/or social and economic justice should be included as appropriate.
      Writing Style and Skills: The social history should be written in narrative form (no
       checklist or fill in the blank forms). Writing should be precise in presenting descriptive
       information and should be grammatically correct, and professionally written.
      Values and Ethics Considered: The paper should not reflect any violations of the
       NASW Code of Ethics and should be consistent with social work values.
      Sensitivity and Depth: The paper should reflect thoughtfulness, depth of understanding
       and self-understanding.
      Consideration of diversity issues: Unique characteristics of the interviewee should be
       given consideration and should be reflected in the social history. That is, race, ethnicity,
       disability, sexual orientation, gender, and other characteristics that may place the client in
       a vulnerable or underprivileged position should be discussed.

Grading will be based on the following rubric:

        5 points              Identifying Data
       15 points              Presenting Problem
       25 points              Background Information (ecomap & genogram)
       15 points              Mental Status Summary
       25 points              Assessment
       15 points              Recommendations & Case Plan
       15 points              Critique/Self Evaluation
        5 points              Grammar/syntax/spelling          __
       120 points Total

Below is an outline you must follow when writing your Social History & Case Plan. This is a
generally recognized format used in many agencies. Depending on who your audience is, you
will modify this format in the real world. The social history, including the genogram, ecomap,
and case plan will be approximately 5-8 pages long, single spaced. If your social history is going
to be substantially longer, please see me before you hand it in.

The assessment must be written in narrative form with headings and subheadings. Use 12 point
font, Times New Roman. Social histories must be written in the third person, narrative
format. No I, you, me, mine, yours, etc.

Fall 2008
                                                         Standardized Client Interview 3

                                     SOCIAL HISTORY

CLIENT:                                            ID:

SOCIAL WORKER:                                     DATE:

IDENTIFYING DATA: (In paragraph format)

REFERRAL: (written out)



MENTAL STATUS SUMMARY: (In narrative format)

ASSESSMENT: (Summary of the social worker’s perspective)


__________________________________                 ______________________________
Social Worker’s Signature                          Date

**Below is additional information that may be helpful in completing the Social History.

Fall 2008
                                                              Standardized Client Interview 4

                                        SOCIAL HISTORY

CLIENT:                                                ID: (standardized client’s real name)

SOCIAL WORKER: (your name)                             DATE:

IDENTIFYING DATA: (write in paragraph/narrative format)

        This section includes basic demographic information like client’s name, gender, birth
date, age, address, place of residence, phone number, race, ethnic and cultural affiliations,
spirituality, marital/relationship status, and significant other’s name. Additional information
might include mode of transportation, disabilities or communication challenges, and number of
times client has been seen at agency.


       Include both referral source and reason for referral


       Briefly discuss the presenting problem(s), as perceived by the client

         This section includes a discussion of the client’s problems entirely from his/her
perspective. Do not include your own assessment of the problem. Do not include professional
terminology/jargon. Assessment information should be given for each problem behavior
identified and discussed. Give examples throughout this section to support client’s perceptions.
If the client is unable or unwilling to respond to a question, note that in the recording. Finally, if
you plan to discuss some aspect of the presenting problem in more detail in a later section,
indicate this in the recording (e.g., see past history for complete discussion of family

       The following information is presented to serve only as a guide for the development of
questions that can be asked of the client for you to develop your assessment. You do not have to
have an answer for each in the final social history.

A. Problem behavior
   Examples of:
      1.     Description of the problem with example
      2.     What would the client have to change for the problem to disappear?

B. History of the problem
   Examples of:
       1.      When did the problem start?
       2.      How the client’s life was different before the problem behavior began.

Fall 2008
                                                            Standardized Client Interview 5

C. Frequency, Duration, and Intensity
   Examples of:
       1.    How often does the problem occur?
       2.    How long does the problem behavior last?

D. Antecedents of the problem behavior
   Examples of:
      1.     In what situations is the behavior most likely to occur?
      2.     What usually occurs to set off the problem behavior?
      3.     What thought or feelings precede the behavior

E. Consequences
   Examples of:

       1.      How the problem is affecting the client’s life.
       2.      How the problem behavior is affecting others.
       3.      What the client does after the problem behavior occurs.

F. Appropriate behavior
       1.     The client’s goal in treatment
       2.     What is different about the situations in which the appropriate behavior occurs?
       3.     The client’s thoughts and feeling after engaging in the appropriate behavior.

G. Other
   Examples of:
       1.    Discussion of other problems identified by the client and how they relate, if at all,
              with the defined problem
       2.    Client strengths (from the client’s perspective)
       3.    What client needs, if any, must be met to solve the problem


       Address the following areas, including dates of significant events, whenever possible.
Emphasize areas relevant to the presenting problems. Include the following sub-titles listed
       Family configuration and Data                Alcohol and Drug History
       Early Development                            Legal/Treatment History
       Marital/S.O. Relationship History            Spiritual History
       Educational History                          Medical History
       Employment/Financial History                 History of Aggression toward self/others

         This section includes all relevant information about the client’s current life not discussed
in the previous section. All information included should be from the client’s perspective. If the
client is unable or unwilling to answer a question, note their response in the recording. This
section should provide a developmental picture of the client from childhood to the present and

Fall 2008
                                                           Standardized Client Interview 6

should try to paint a day to day picture of the client and his/her family while growing up. Again,
all information included in this section should be from the client’s perspective. Give
evidence/examples to support client’s conclusions.

MENTAL STATUS SUMMARY: (In narrative format)

       This section is about the here and now during the interview process. Include your
observations of the client’s nonverbal behavior during your meeting together. Give behavioral
evidence for your conclusions. Addresses the following:
       Appearance                            Sensory Processes
       Orientation                           Perceptual Processes
       Affect and Mood                       Judgment
       Intellectual Functioning              Insight
       Recent and Remote Memory              Current Suicidal Ideation/Plan
       Thought Content/Process               Current Homicidal Ideation/Plan


        This section involves your assessment of the presenting problem and any other problem
identified. A good assessment includes an operational definition of the problem behavior from
the social worker’s perspective and areas of strength and resourcefulness of the client.
        The assessment is the interpretation and bringing together of all of the information the
client has shared with you, verbally and nonverbally during the interview process. There
should be no new information in the assessment section. It truly is an assessment of the
information already presented from you perspective.


        In this section note recommended modality of treatment, program or service to which
referral should be made; appropriate support services; and need for further evaluation. Also, note
special referral considerations such as gender of therapist, etc.

_________________________________                      ____________________________
Social Worker’s Signature                                    Date

**Below is an outline you must follow when writing your Case Plan. In the real world of social
work, there are multiple variations of case plans.

Fall 2008
                                                      Standardized Client Interview 7

                                        Case Plan

Presenting Problem Description:

Goal 1:

Objectives:   1)



Goal 2:

Objectives:   1)



**Below is one example of how a Case Plan may look.

Fall 2008
                                                            Standardized Client Interview 8

                                     Case Plan – EXAMPLE

Client Name: Steve R.

Problem Description:

        Client recently arrested for driving under the influence of alcohol (DUI). His driver’s
license was suspended and he is on probation for 6 months. He describes his stress level as high
because of attending college and working full-time. He identified drinking alcohol as a way of
decreasing his stress level.

Goal 1: Client does not want to get pulled over for drinking while driving


   1) Client to develop an alternative transportation plan by the end of next week

   2) Provide client with a list of community resources related to transportation

   3) Client to explore negative consequences of driving with a suspended license by
      contacting his probation officer and attending 6 hours of DUI education

Goal 2: Client desires to address his stress level issues


   1) Client to specifically define his experience of “stress” during the next session

   2) Client to journal thoughts, feelings, and actions twice a week

   3) Client to brainstorm a list of ideas for self care and stress relief during the next session

Fall 2008

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