Intern Manual1-13-09

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Intern Manual1-13-09 Powered By Docstoc
					The University of Southern Maine
    Lewiston-Auburn College



    INTERNSHIP MANUAL



                Leigh Gronich Mundhenk, PhD
     Assistant Professor and Director of Field Experiences
                     207-753-6581(office)
                   207-753-6555 (office fax)
                   207-772-2550 (home/fax)
                        615-4924 (cell)
                 Mundhenk@usm.maine.edu
         http://www.usm.maine.edu/lac/internships/
                         (Rev 1/13/09)




                              1
                                             CONTENTS OF MANUAL


The Internship                                                    Pg. 3

Participation in the Internship                                   Pg. 4

        The Learning Contract                                     Pg. 4

        The Site Supervisor                                       Pg. 6

        The Site Visit                                            Pg. 7

        Your Schedule and Responsibilities                        Pg. 7

        The Internship Seminar                                    Pg. 9

        Meetings with the Director of Field Experiences           Pg. 9

        Assignments and Class Contribution                        Pg. 10

Appendix A: Examples of Internships and Key Activities            Pg. 11

Appendix B: Internship Locations of Past LAC Interns              Pg. 12

Appendix D: Intern Check List                                     Pg. 16

Forms

        Internship Agreement Form                                 Pg. 17

        Internship Learning Contract                              Pg. 18

        Plan of Action                                            Pg. 20

        Transition Plan                                           Pg. 21

        Employer Evaluation of Student Intern Form                Pg. 22

Guidelines for Internship Supervisors                             Pg. 23




                                                         2
                                                 THE INTERNSHIP

Welcome to the Internship!

The purpose of this manual is to help you maximize your learning experience in the internship. In order to
ensure that you have a successful internship, it is important that you understand your roles and
responsibilities, as well as those of your site supervisor, advisor, and the Director of Field Experiences.

Doing an internship is an integral part of the LAC experience. Its main purpose is to help you transition from
being a student to being a professional in a field of your choice- whether that includes graduate school, paid
work in your chosen field, and/or volunteer work. To that end, the internship can be a highly effective way to
achieve your personal and professional goals. As an intern, you will have the opportunity to apply key learning
concepts acquired in the classroom to real work environments, further enhancing your learning experience.
The internship can also help you learn more about possible career choices and help you confirm your career
decisions. Additionally, internships can give you invaluable opportunities to create powerful professional
networks. Many students report that their internship has been one of the most valuable learning experiences
they have had at LAC!

An internship can give you the opportunity to significantly advance your career goals. It is important,
therefore, that you carefully select your internship site so that you can learn valuable skills and acquire
important knowledge related to your field of choice. Some students are even hired by their internship
organizations when both student and organization see that there is an excellent fit. To that end, you should
view your internship as a unique opportunity to prepare you for your role as a professional after graduation or
completion of graduate school. If you are already in a professional role but plan to change fields, the
internship can help you gain skills needed to make that transition.

As one the goals of the internship is to help you transition to professional work life, you will be expected to
learn and implement those behaviors expected of professionals, including adherence to deadlines, conducting
yourself if a professional manner with respect to dress and communication, and honoring commitments.

All LOS, SBS, NAS and HUM students are required, as part of their program, to do a 3-credit hour internship.
Some elect to do more credit hours (up to 6) after seeking approval from their advisors. Rarely, a student may
find the internship unnecessary if he or she is already working as a professional in his or her field of choice. If
this applies to you, you should see your advisor to determine if a course waiver is appropriate. He or she can
let you know the process for applying for a waiver. If you work full time and are unsure as to how you can do
an internship, meet with the Director of Field Experiences to discuss how you can work out a beneficial
arrangement.

As you read this manual, make note of any questions you may have and contact the Director of Field
Experiences to discuss these questions. As you plan and participate in your internship, you may find it helpful
to meet with her often. She encourages students to meet with her as frequently as they wish in order to
ensure that they have a successful internship experience.




                                                         3
                                       PARTICIPATION IN THE INTERNSHIP

You may register for your internship in the fall, spring or summer. Students with an LOS, SBS, NAS, or HUM
major are required to do a minimum of a 3 credit hour internship, which consists of 120 hours of work at the
work site (or approximately 8 hours per week throughout the semester) and participation in an online
seminar. You are permitted two semesters to complete their internships. You may, with the approval of your
faculty advisor, elect to do 1-3 additional credit hours for up to a total of 6. If you are doing 6 credit hours, you
can register for these additional credits all in one semester or do two separate internships in different
semesters. If you plan to do an additional credit hours, please discuss this with the DFE before registering.
Each credit hour beyond three requires an additional 40 hours in the field. It is wise to consult with your
faculty advisor regarding realistic time frames for completion of the internship. Doing an internship entails
making a time commitment of at least 6 hours/week. Give careful thought to your workload before you decide
to register.

The Career Development Series (LCC100, 340 and 400- formerly LAC386) works in tandem with the internship
to provide you with a comprehensive learning experience to prepare you to transition from student to
working professional in your field of choice. During these seminars, students learn about careers of interest,
the world of work, and job search strategies. You must complete the entire Career Development Series prior to
doing the internship, as these courses are designed to help you maximize your opportunity to obtain an
internship that will help you further your career goals and achieve your aspirations. You may wish to wait a
semester or two after completing LCC 400 in order to gather more information needed to determine what will
be the best internship experience for you.

Please do not discuss or make arrangements to do your internship with potential site supervisors until after
you have written your Learning Contract (see below) and had a preliminary meeting with the Director of
Field Experiences. During this meeting you and she will discuss your learning goals and outcomes, and
potential sites that may help you accomplish them. Before contacting potential site supervisors, you must have
a resume and an approved Learning Contract. Together they will aid organizations in evaluating your
background and determining if they can help you meet your learning goals. (Students taking LCC 400 will write
a resume as one of their assignments.)

If you have difficulty finding a site or site supervisor, discuss this with the Director of Field Experiences. She
may be able to provide you with some leads or recommend that you do additional informational interviews to
learn more about possible organizations.

The Internship Learning Contract

In order to have the best possible internship, it is important to start out with a plan for what you want to learn
in the internship. Therefore, before you begin your internship, you must complete the Internship Learning
Contract, which includes your overall goal and supporting outcomes. You should not complete the specific
activities until you meet with your prospective site supervisor. However, feel free to write any activities you
want to engage in prior to that meeting if there are some you are certain you want to include. When
considering goals and outcomes, consider what you would like to learn from your internship. You might, for
example, have an overall goal of determining how well you would like to work in the substance abuse field or
whether you want to go into a graduate program in Occupational Therapy. When writing your goal, it is helpful

                                                          4
to think about the most important learning you want to accomplish in your internship- what you need to learn
in order to successfully transition from student to working professional or graduate student.

Examples of goals could be:
    Assess my interest in becoming a social worker
    Learn about the field of human resources and develop basic skills
    Learn how the legislative process works
    Learn and be able to use skills used by journalists

After you have written your overall goal, you will then create supporting outcomes. These outcomes are those
things you want to know or be able to do to help you accomplish your overall goal. They are the things you
must experience in order to know you have accomplished your goal. For example if your overall goal is to
assess your interest in human resources, one important outcome might be to know how the various functions
of a human resources department serve employee needs. Once you know this you can better decide if this is
work you would enjoy. Another outcome might be to know the basic skills and values needed to be an
effective human resources generalist. You might accomplish this outcome by interviewing and observing staff
in various functions. You can then compare those skills and values you learn about with the ones you have and
assess your interest in entering the field. However, if your overall goal is to learn how to perform basic skills
used in human resources, your outcomes will have to focus on skill acquisition. You might choose, for
example, to know how to do an employee orientation, interview job applicants and assist employees in filling
out benefits forms.

Examples of learning outcomes could be:
   Cognitive or “knowing about” something”
    Know the various functions of a human resources generalist
    Know the process for conducting MEA’s
    Know what documentation is required for treating substance abuse clients

   Behavioral or “knowing how to do something”
    Know how to create and teach a lesson plan
    Know how to perform the administrative duties of a day care center owner, including hiring teachers,
      scheduling, and billing
    Know how to conduct a survey
    Know how to design a brochure

You will find it helpful to think about whether you want to know something (cognitive) or be able to do
something (behavioral). The activities you and your supervisor choose to support your outcomes will vary
depending on whether you want to acquire knowledge or learn a skill. For example, observation, interviews
and reading employee manuals can help you acquire important knowledge, but probably will not help you
develop skills. Engaging in activities in which you do a task, such as writing lesson plans or creating and
administering a survey, will help you acquire skills you can use to help you “try on” a career and boost your
resume. Most students prefer to use their internships to both learn about and acquire basic skills related to
their fields of choice.

Should you have difficulty writing your Learning Contract, arrange a meeting with the Director of Field
                                                       5
Experiences. She can help you identify your overall learning goal and the desirable outcomes for your
internship. If you are having difficulty writing your Learning Contract because you lack sufficient knowledge
about the field of possible interest, she may recommend you do some additional informational interviews.
They can be very helpful in helping students clarify their desired learning.

After you have finalized and typed your Learning Contract, and within the first two weeks of the semester, you
will set up a meeting with the Director of Field Experiences who will review it with you to ensure it is clear and
well written, and approve it. During this meeting you will also discuss possible internship sites. Although you
may speak generally with potential internship site supervisors about doing an internship, please do not
approach them about doing your internship at their sites until after your Learning Contract has been approved
by the Director of Field Experiences . This guideline will allow you to be clear about your learning needs and
communicate them in a highly professional manner that will also help the potential supervisor know
specifically what you want to learn.

After the Learning Contract is approved and a site has been identified, you will then meet with the prospective
site supervisor to see if the goal and outcomes on the Learning Contract can be met at his/her organization. If
the site supervisor assures you that he or she can provide you with appropriate activities to acquire the skills
and knowledge on your Learning Contract, and agrees to supervise you in helping you implement your
Learning Contract, you can tentatively confirm the internship. At this meeting (or a follow up meeting with the
site supervisor) you and the supervisor should identify the specific activities that will help you accomplish your
outcomes and write them on your Learning Contract (see form). It is important to be very specific in writing
these activities. Think of them as a “to do” list. Examples of activities include such things as:
     Interview the director and other key staff to learn their roles and responsibilities
     Attend training workshop on budgeting
     Write a report on federal-funding sources
     Design a brochure for the fall event
     Co-facilitate the effected others support group
     Design training exercises for employee orientation

After you have met with site supervisor to tentatively confirm your internship, you and your supervisor should
sign the Learning Contract. After the Learning Contract is signed, the Internship Agreement Form should be
filled out by you and signed by the person responsible for authorizing the internship. During the site visit (see
below) the Director of Field Experiences will sign the Learning Contract, finalizing the contract.

Sometimes students find they need to or want to make changes to their Learning Contract during the
internship. If you want to make revisions you should first discuss them with your supervisor. You should then
make the revisions and have your supervisor initial the changes. Give a copy of the revised Learning Contract
to the Director of Field Experiences.

Site Supervisor

The site supervisor reviews your Learning Contract with you and helps you identify and engage in activities
that will both help you accomplish your goal and outcomes and provide invaluable assistance to the
organization. (S)he also supervises your work at the site, meeting with you frequently to give you the
supervision and guidance you need. It is strongly recommended that you meet with him or her formally each
                                                        6
week, more often at first, just as a supervisor and new employee would meet. Before you begin your field time,
the Director of Field Experiences will conduct a site visit, which may be on-site or by phone conference, with
you and the site supervisor to discuss the learning experiences that are planned for your internship, and
evaluate and give final approval to the internship. Mid way through the internship, the Director of Field
Experiences speaks with the supervisor by phone to monitor work progress and address any concerns. At the
end of the internship, the site supervisor is asked to provide a written evaluation of your performance. There
is a standardized form for this evaluation in the back of the manual. Additionally, the site supervisor is asked
to write a letter on letterhead stationary summarizing your overall performance, addressing important
workplace issues such as your professionalism, willingness to take initiative, ability to collaborate with others,
and reliability.

It is important to remember that taking on an intern entails some extra responsibility and work for the site
supervisor. However, an intern can undertake a special project or provide assistance with a heavy workload,
which can significantly benefit the organization. The site supervisor may require you to be flexible, as well as
willing to do occasional basic or routine tasks. This is reasonable as long as you meet your learning objectives.
You should not, however, allow yourself to become the person who does the “busy” work, such as making
copies, making routine phone calls, or assembling materials. You are there to learn important skills and
acquire knowledge. If this should become a problem, you should speak with your supervisor. If that does not
change the situation, you should discuss it with the Director of Field Experiences.

To help your site supervisor understand and carry out his/her role, give him/her a copy of the Guidelines for
Internship Supervisors at the end of this manual.

The Site Visit

After you have met with the site supervisor, (s)he has agreed to supervise your internship, you have worked
with him/her to fill in the specific activities you will engage in to support your Learning Contract, and have
completed and had signed the Internship Agreement Form, inform the Director of Field Experiences that you
are ready for a site visit or site conference call. It is your responsibility to set up the site visit meeting or call. It
may be helpful to first ask the Director of Field Experiences for times she is available for the meeting and then
get several possible times from the site supervisor. Call or e-mail the Director of Field Experiences with these
times and set a definite time. Before the site visit you must have completed your Learning Contract, gotten it
signed by your supervisor, and given a copy to the Director of Field Experiences. In addition, the Internship
Agreement Form must also be completed, signed and given to the Director of Field Experiences prior to the site
visit to ensure all contact information is on file. You can hand deliver these forms, fax them, or scan them. You
must also have completed your Plan of Action form and e-mailed it to the DFE.

During the site visit you, the supervisor, the Director of Field Experiences and any other person highly involved
with your internship will discuss your internship and your Learning Contract. Please make sure you have a copy
of your Learning Contract for each person at the meeting. It is important that everyone involved in your
internship has read your Learning Contract and agrees to support your learning needs.

Your Schedule and Responsibilities

Schedule of Hours:

                                                            7
Before the site visit you should discuss and confirm the schedule of hours you intend to be on site, and your
start and end dates with your site supervisor. These should be included on the Internship Agreement Form.
Some supervisors will suggest a flexible schedule to enable you to gain the broad-based experience that
comes from participating in different things that occur at different times. Others will suggest and prefer a
standard schedule to make your time there more predictable for them. Although you may have a very busy
schedule, do your best to accommodate their wishes. You will benefit more from your internship if you can be
on site when they feel it is best. Although we have set the minimum number of on site hours per week at six
to accommodate the busy schedules of our students, research suggests that students obtain the most benefit
from their internships when they spend a minimum of eight to ten hours per week on site. Interns who are
present for at least eight hours per week have high levels of visibility, and supervisors are more likely to invest
time in training and guiding them.

Training Programs/Conferences:
Occasionally you may be asked to participate in a training program or conference prior to, or as part of, your
internship. This may be necessary to gain the knowledge and skills needed to do the work. As the goal of the
internship is to gain field vs. classroom, experience, we limit the number of training hours you can count
towards fulfilling your internship requirements to 20 for a 3 credit hour internship. Training hours beyond 20
cannot be included as part of your field time.

Work at Home:
Supervisors may allow you to do some of the work for your internship at home if the nature of the work
permits this. However, since the goal of the internship is to be on site, learning about the workplace, no more
than 20 hours can be completed at home towards fulfilling the requirements of the internship for a 3 credit
hour internship.

No more than a total of 20 hours off site for training, work at home, conferences or other reason may be
included as part of the 120 required field hours for a 3 credit hour internship.

Punctuality:
You are expected to start and complete your internship within the agreed time frames. Deviations from this
plan must be approved by the site supervisor and Director of Field Experiences. You should approach your
responsibilities in the internship as though you were in a paid position. Therefore, you are expected to arrive
at the site on time and remain until the agreed time of departure on the days you are on site. It is important to
remember that you have made a commitment to be part of the organization’s work team and you should
honor that commitment as you would in any professional work environment.

Changes in Internship Plans:
In rare circumstances, an internship may not work out and you may wish to leave. This can occur for a number
of reasons. You must discuss your desire to leave with the Director of Field Experiences before telling your
supervisor you intend to leave. The Director of Field Experiences will discuss options and help you prepare a
strategy to cope with the problem. If the problem focuses on conflict, it should be understood that conflict is a
natural part of working relationships; every effort must be made to resolve the conflict before approval to
terminate the internship will be granted. Much of the valuable learning that takes place in an internship, such
as dealing with conflict, can provide learning beyond your personal goals and outcomes, often in positive and
unpredictable ways.
                                                         8
Organization’s Policies:
It is important that you present yourself professionally at all times. Adhere to all dress codes and other policies
and practices while on site. Please keep in mind that you are a representative of LAC. Conducting yourself in a
professional manner creates a positive impression of you and the college you represent.

The Internship Seminar

As a student enrolled in the internship, you will participate in an on line seminar from the beginning of the
semester in which you are enrolled, and will continue to participate until you complete the required modules
and assignments. The first class will be a face to face orientation to the seminar and to online learning.
Important workplace topics will be covered in the following modules:
    1. Understanding the Organization (ex: mission, vision, culture, structure)
    2. Developing Effective Workplace Practices (ex: career self-management, workplace ethics, handling
        difficult situations and people)
    3. Communicating in the Workplace (ex: verbal and non-verbal communication and communicating with
        people from different cultures)
    4. Creating Sustainable Workplaces (ex: environmental issues and practices, fair compensation practices,
        attitudes towards women and minorities)
    5. Preparing to Transition to your Professional Role (ex: updating your resume, marketing, and creating
        and maintaining career happiness)

After you complete your internship and assignments, you will give a 15 minute PowerPoint presentation
during a designated classroom presentation time that allows you to review your internship experience.

Meetings with the Director of Field Experiences

You will meet with the Director of Field Experiences mid-internship (after completing approximately 60 hours)
and at the end of the internship, to discuss, review, and debrief progress. For the mid-internship meeting you
should bring your Learning Contract. This meeting will take approximately 15 minutes.

After your final presentation, and after you have completed all your assignments and they have been graded
and returned, you will meet with the Director of Field Experiences to debrief the internship. This meeting will
last approximately 30 minutes. During this meeting you will discuss the internship experience and discuss your
transition plans for after graduation. Please bring your completed Transition Plan to this meeting. Please also
complete the Internship Evaluation form.

Please note that after you turn in your assignments you may be asked to make revisions, especially to your
resume. These revisions must be made and your work must be graded before the final debrief meeting. If you
have been asked to make revisions, and you cannot get them done prior to the scheduled meeting time, you
must reschedule your final meeting. In this way the time spent in the meeting can be fully devoted to a
discussion of your internship and your future career plans.

The student is responsible for setting up these meetings.


                                                        9
Assignments and Class Contribution

See the syllabus and assignments for detailed information.




                                                     10
                                                 APPENDIX A

                               EXAMPLES OF INTERNSHIPS AND KEY ACTIVITIES

Advocates for Children, Lewiston: Intern attended training sessions, assisted with community programs, and
assumed major responsibility for the editing and production of an agency resource booklet.

Coastal Enterprises, Inc., Wiscasset: Intern conducted research on Fair Housing and other housing laws and
regulations; developed a marketing, tenant selection and tenancy policy outline incorporating this research;
and attended relevant meetings and workshops.

Montello School, Lewiston: Intern worked in the guidance office preparing a unit on multi-culturalism, worked
with children of substance abusers, and helped implement a Homeless Education Grant in conjunction with
the YWCA Access Street Project.

Veteran’s Hospital, Togus: Intern served as a co-facilitator in group with Vietnam veterans suffering from
severe psychological war-related trauma, and alcohol and other chemical dependencies, and sat in on sessions
of team of hospital professionals to design treatment programs.

Gates Formed-Fibre Products, Inc., Auburn: Intern worked in Human Resource Division developing employee
assistance and recreation programs, observing hiring procedures, and conducting interviews with potential
employees.

Department of Environmental Services, Maine Department of Transportation: Intern learned about effective
project management in a large state bureaucracy, the mitigation project development process, and use of
spreadsheet software for planning and monitoring purposes.

Veteran’s Hospital, Togus, Augusta: Intern co-facilitated groups of Vietnam veterans suffering from war-
related trauma and observed hospital professionals’ design treatment programs.

USM Outdoor Learning Center, Wolfe Neck, Freeport: Intern assisted in facilitation and administration of
outdoor learning programs of diverse groups.

Austin Associates Strategic Planning Department, Auburn: Intern developed material for brochures, observed
and researched topics for an educational aspirations project, and prepared press releases.

Farwell Elementary School, Lewiston: Intern worked with second graders, conducted discussions on topics
such as divorce and changes in the family structures, worked with students having difficulty, and helped
prepare lesson materials.

Tri-County Mental Health Services, Lewiston: Intern worked in the geriatric department, visited clients in their
homes, evaluated their situations, and recommended needed services.

Clover Comfort Care, Auburn: Intern worked with hospice patients and their families.


                                                       11
Sun-Journal Sunday, Lewiston: Intern conducted interviews and wrote feature articles.

A biotechnology firm, Lewiston: Intern used modern technology for studying protein biochemistry and
molecular genetics.

Androscoggin Headstart Home-Based Program, Lewiston: Intern worked with agency staff to conduct home
visits with participating families.

Fortin Group Funeral Homes, Lewiston/Auburn: Intern developed computer-based management information
system to better coordinate all aspects of business.

Seasonal resort in northern Maine: Intern implemented a computerized inventory management system and
did an organizational development project to improve staff morale and turnover.

Legislative Internships

There are often legislative internships available at the Maine State Legislature. These internships can be done
with individual legislators, legislative committees, or state agencies. Legislative internship positions must be
negotiated carefully and will require serious time commitment on your part. The combination of day and
evening hours, as well as length of the internship, may make significant demands on your schedule. Please
contact the Director of Field Experiences before you plan a legislative internship.




                                                       12
                                             APPENDIX B

                             INTERNSHIP LOCATIONS OF PAST LAC INTERNS
                                            (Partial List)

Abused Women’s Advocacy Project
Acadia Insurance
Addiction Resource Center (Bath)
Advocates For Children
Androscoggin County Chamber Of Commerce
Androscoggin County Sheriff’s Department
Androscoggin County Soil and Water Conservation District
Androscoggin Head Start
Auburn Adult Education
Auburn Housing Authority
Augusta Area Rape Crisis Center
Barron Center Adult Day Care
Brunswick Senior High School
Center For Grieving Children, (Portland)
Center For Youth Apprenticeship, SMITC
Central Maine Medical Center, Health and Wellness Center
City of Auburn
Child Development Services (Falmouth)
Clinic, The
CMMC, Social Service Office
CMTC, Computer Center
Coastal Economic Development Career Center
Community Concepts
Community Development Block Grant Office (Auburn)
Control Devices, Inc.
Department of Corrections, Juvenile Division
Department of Defense, Veteran’s & Emergency Management
Maine Department of Human Services, Region I
Maine Department of Human Services, Region II
Maine Legislature, Speaker of the House
Maine Women’s Lobby
Marion T. Morse Elementary School (Lisbon)
DHS, Bureau of Elder and Adult Services
DHS, Department of Mental Health, Mental Retardation & Substance Abuse
DHS, Family Services
DHS, Foster Home Licensing Unit
Dirigo Place
Down East Sexual Assault Services
Elder Independence of Maine
FaithWorks
                                                  13
Family Violence Project (Augusta)
Fellowship House
First Call
Gates Formed–Fibre Products
Governor’s Restaurant (Lewiston)
Health Reach Network (Waterville)
Hospice of Mid–Coast Maine
King Middle School (Portland)
L–A Arts
Leavitt High School, Health Center
Lewiston Adult Education
Lewiston–Auburn College
Lewiston–Auburn Economic Growth Council
Lewiston Middle School
Lewiston Recreation Department
Lewiston School Department
Lewiston Sun Journal
Lewiston Veterans Center
Longfellow School (Brunswick)
Longley School
Maine Youth Center
Maine Human Rights Commission
Marion T. Morse School, Guidance Office
MBNA America Bank
McMahon Elementary School
Mid Coast Hospital
Montello School Guidance Center
Mountain Valley Training
New Beginnings
Norwich House
Oxford Hills Adult Education
Oxford Hills Middle School
Pathway, Inc.
Pediatric Development Center
Pettengill School
Phillips Elmet Corp.
Pine Tree Legal Center
Portland Newspapers
Rainbow Federal Credit Union
Rape Crisis Assistance
Rape Crisis Center
Rape Crisis Hotline
Renaissance House
Resources for Developmentally Disabled (Portland)
Rowe School Special Ed Resource Services (Warren)
                                                    14
Sabattus Elementary School, Guidance Office
Saint Andre’s Home for Girls
Saint Dominic Regional High School
Saint Francis Halfway House
Saint Mary’s Regional Medical Center
Saint Mary’s Hospital Drug & Alcohol Rehab
Saint Mary’s Hospital Psychiatric Unit
Saint Mary’s Pastoral Care
Saint Mary’s Hospital Social Service Office
School Union # 30 – Lisbon/Durham Special Ed Department
Seniors Plus
Senior Spectrum (Gardiner)
Seven Mills Alternative Program
Sexual Assault Crisis Center
Sherwood–Heights Elementary School
Smart Start Child Care Center
Spirit of Fire Evangelistic Ministries
Southern Maine Area Agency on Aging (Portland)
S.A.V.E.S.
State of Maine, Public Advocate
State of Maine, Democratic Caucus
Storey Smith Pediatric Center
Strategic Bio Solutions
Sweetser (Brunswick)
Therapy Corner
Tri-County Child Care
Tri-County Child Crisis
Tri–County Health Services (Norway)
Tri–County Mental Health / Day Center
Tri–County Mental Health Center, Pine Street Group Home
Tri–County Mental Health Rescue House
Tri-County Mental Health Services
Trinity Episcopal Church Urban Ministry Training Center
United Methodist Church of Auburn
United Way of Androscoggin County
USM Outdoor Learning Center
Waban Project Child Development Center
Wahlco Engineered Products
Wal-Mart (Windham)
WCBB Channel 10
WCBB Channel 10, Special Events
Western Area Agency on Aging
Windham Primary School
WGME Channel 13
YWCA Intervention Program of L/A
                                                  15
                                       INTERNSHIP START UP CHECK LIST
              Prior to beginning field work, please follow this list carefully and refer to it often!

1. Write draft of Learning Contract (LC). (Date Completed ___________)

2. Make appointment to see Director of Field Experiences (DFE) to review LC and have preliminary discussion
   about internship. (Date Completed ___________)

3. Finalize LC and send copy to DFE. (Date Completed ___________)

4. Identify possible internship sites and discuss with DFE (this can be done in conjunction with #3). (Date
   Completed ___________)

5. Make contact at potential internship site and set up meeting with prospective supervisor to discuss doing
   internship. (Date Completed ___________)

        a. Bring a copy of your resume and approved LC to the meeting.
        b. Bring a copy of the Guidelines for Internship Supervisors to the meeting.

6. Secure agreement from prospective site supervisor that he/she can help you accomplish the goal and
   learning outcomes on your LC and work with him/her to develop the specific activities that you will be
   doing to accomplish your goal/outcomes. (Date Completed ___________)

7. After you sign it, have your supervisor sign the Learning Contract. (Date Completed _____________) (You
   will keep the signed copy and bring it to the site visit.)

8. Complete the Internship Agreement Form. Ask the supervisor and other responsible people to review the
   form and sign it and confirm your schedule and start/end dates with him/her. (Date Completed
   ___________)

   a.      Get times from the supervisor that he/she is available for an on site visit or conference call.

9. Give the signed AF and copy of the LC to the DFE. (Date Completed ______________)

10. Complete the Plan of Action Form, including due dates for all assignments and e-mail it to the DFE. (Date
    Completed _____________)

11. E-mail the DFE to let her know you have secured a site and get times from her that she is available for a
    site visit. (Date Completed ___________)

12. Set up the site visit or phone conference with your supervisor and inform the DFE of the meeting time and
    any other information she needs for the visit. She may need directions. (Date Completed ___________)

13. Make enough copies of the LC for each person attending the site visit. (Date Completed ______________)


                                                        16
                                        INTERNSHIP AGREEMENT FORM


Name of Intern ______________________________________ Student ID ____________________________
Address ___________________________________________________________________________________
Telephone (Home)___________________________________(Work)__________________________________
Email Address ______________________________________________________________________________
Faculty Advisor _____________________________________________________________________________
Internship Organization ______________________________________________________________________
Address___________________________________________________________________________________
Site Supervisor ___________________________________________Title ______________________________
Site Supervisor’s Phone Number _______________________E-mail ___________________________________
Person Authorizing the Internship ________________________________ Title _________________________
Other Major People Involved in the Internship:
Name ______________________________________ Title__________________________________________
Telephone__________________           Email _______________________________________________________
Name ______________________________________ Title__________________________________________
Telephone_______________________             Email _________________________________________________
Summary of Internship Position and/or Project:
__________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
Dates of Internship (Month, Day, Year): From _____________________ to ___________________________
Schedule of Hours and Days to be Worked:
__________________________________________________________________________________________
Semester Registered Fall __________ Spring __________ Summer __________ Year _________
# Credits for Internship __________
(A three-credit internship is 120 hours; each credit hour beyond is 40 hours)
I have reviewed this internship agreement form and agree to permit the student to do an internship at my
organization:
Signature_____________________________________Title____________________________Date_________
(person authorized to accept interns)
                                                       17
                                    LEARNING CONTRACT


Name _______________________________________

Date ________________________________________

Overall Learning Goal

__________________________________________________________________________________________

__________________________________________________________________________________________

__________________________________________________________________________________________

Learning Outcome #1

__________________________________________________________________________________________

__________________________________________________________________________________________

Specific Activities:

__________________________________________________________________________________________

__________________________________________________________________________________________

__________________________________________________________________________________________

__________________________________________________________________________________________

Learning Outcome #2

__________________________________________________________________________________________

__________________________________________________________________________________________

Specific Activities:

_________________________________________________________________________________________

_________________________________________________________________________________________

_________________________________________________________________________________________


                                            18
_________________________________________________________________________________________

Learning Outcome #3

__________________________________________________________________________________________

__________________________________________________________________________________________

Specific Activities:

__________________________________________________________________________________________

__________________________________________________________________________________________

__________________________________________________________________________________________

__________________________________________________________________________________________

Learning Outcome #4

__________________________________________________________________________________________

__________________________________________________________________________________________

Specific Activities:

_________________________________________________________________________________________

__________________________________________________________________________________________

__________________________________________________________________________________________

__________________________________________________________________________________________


Intern_____________________________________________________________________________________

Director of Field Experiences Site _______________________________________________________________

Supervisor_________________________________________________________________________________

Other ____________________________________________ Title____________________________________




                                               19
                                                 PLAN OF ACTION


Please complete the following Plan of Action Form and send it as an e-mail attachment to the DFE prior to the
site visit. Please provide actual dates when assignments are completed and bring the completed form to your
final debrief meeting.

Name __________________________________
Date ___________________________________

Please fill in the following due dates for all your assignments:

I plan to start my field time on ___________________ Actual Date ____________________

I plan to complete my field time on _______________ Actual Date ____________________

Due date for Module 1 _________________________ Actual Date ____________________

Due date for Module 2 _________________________ Actual Date ____________________

Due date for Module 3 _________________________ Actual Date ____________________

Due date for Module 4 _________________________ Actual Date ____________________

Due date for Module 5 _________________________ Actual Date ____________________

Due date for Final Paper ________________________            Actual Date ____________________

I plan to do my Final Presentation on ______________         Actual Date ____________________

I plan to have my Transition Plan finished by ________ Actual Date ____________________

I plan to do my debrief with the DFE on ____________ Actual Date ____________________




                                                        20
                                                TRANSITION PLAN

This transition plan will help you set goals and timelines for your transition to professional life and/or graduate
school. Please bring it with you so we can discuss it at your final debrief meeting.

Name ___________________________________
Date ____________________________________

I plan to graduate on _______________________

After I graduate I plan to: (list goals)




In order for me to achieve this goal/ these goals I need to: (number each goal)




I need to accomplish this by: (list goals and dates)




In five years I plan to: (describe where you plan to be professionally)



                                                        21
                                 EMPLOYER EVALUATION OF STUDENT INTERN

Student: _____________________________________ Organization: ________________________________

1   Unsatisfactory             (Never demonstrates this ability/does not meet expectations)
2   Uncomplimentary            (Seldom demonstrates this ability/rarely meets expectations)
3   Fair                       (Sometimes demonstrates this ability/meets expectations)
4   Commendable                (Usually demonstrates this ability/sometimes exceeds expectations)
5   Exceptional                (Always demonstrates this ability/consistently exceeds expectations)

                 If any criteria are not applicable to this internship experience, please circle N/A
    A. Ability to Learn
         1. Asks pertinent and purposeful questions                                  1   2    3   4    5   N/A
         2. Seeks out and utilizes appropriate resources                             1   2    3   4    5   N/A
         3. Accepts responsibility for mistakes and learns from experiences          1   2    3   4    5   N/A
    B.   Reading/Writing/Computation Skills
         1. Reads/comprehends/follows written materials                              1   2    3   4    5   N/A
         2. Communicates ideas and concepts clearly in writing                       1   2    3   4    5   N/A
         3. Works with mathematical procedures appropriate to the job                1   2    3   4    5   N/A
    C.   Listening & Oral Communication Skills
         1. Listens to others in an active and attentive manner                      1   2    3   4    5   N/A
         2. Effectively participates in meetings or group settings                   1   2    3   4    5   N/A
         3. Demonstrates effective verbal communication skills                       1   2    3   4    5   N/A
    D.   Creative Thinking & Problem Solving Skills
         1. Breaks down complex tasks/problems into manageable pieces                1   2    3   4    5   N/A
         2. Brainstorms/develops options and ideas                                   1   2    3   4    5   N/A
         3. Demonstrates an analytical capacity                                      1   2    3   4    5   N/A
    E.   Professional & Career Development Skills
         1. Exhibits self-motivated approach to work                                 1   2    3   4    5   N/A
         2. Demonstrates ability to set appropriate priorities/goals                 1   2    3   4    5   N/A
         3. Exhibits professional behavior and attitude                              1   2    3   4    5   N/A
         4. Performs work tasks according to high standards                          1   2    3   4    5   N/A
    F.   Interpersonal & Teamwork Skills
         1. Manages and resolves conflict in an effective manner                     1   2    3   4    5   N/A
         2. Supports and contributes to a team atmosphere                            1   2    3   4    5   N/A
         3. Demonstrates assertive but appropriate behavior                          1   2    3   4    5   N/A
    G.   Organizational Effectiveness Skills
         1. Seeks to understand and support the organization’s mission/goals         1   2    3   4    5   N/A
         2. Fits in with the norms and expectations of the organization              1   2    3   4    5   N/A
    H.   Basic Work Habits
         1. Reports to work as scheduled and on time                                 1   2    3   4    5   N/A
         2. Exhibits a positive and constructive attitude                            1   2    3   4    5   N/A
         3. Dress and appearance are appropriate for this organization               1   2    3   4    5   N/A


                                                         22
                                     GUIDELINES FOR INTERNSHIP SUPERVISORS

Thank you for agreeing to supervise a University of Southern Maine, Lewiston-Auburn College student intern.
Internships are an important part of our students' educational experience. They help students prepare for
professional roles after graduation or help them transition from a professional role in one field to that of
another. To that end, we are very grateful for your willingness to participate in our internship by supervising a
student.

The following guidelines can help make the internship a productive experience for both you and student:

      Provide a clear job/project description of the work so that the student can confirm that this is the right
       internship to accomplish his/her Learning Contract.

      Assist the student in developing the specific work activities that will support the student’s learning
       outcomes in his/her Learning Contract.

      Meet on-site or participate in a conference call with the Director of Field Experiences and student
       intern before (s)he begins his/her internship to review his/her Learning Contract and orient the
       Director of Field Experiences to the organization. The Director of Field Experiences will sign the
       Learning Contract at this meeting.

      Orient the student to your organization, your "culture" and your typical work assignment(s).

      Meet with and offer feedback to the student on a regular basis; during the first few weeks, weekly
       meetings are ideal even if you work closely together.

      Participate in a mid-internship phone call with the Director of Field Experiences to provide an update
       of the progress the student intern is making and other matters you wish to discuss.

      Complete formal written evaluations at the conclusion of the Internship, which include a letter on
       letterhead stationary that provides a descriptive assessment of the student intern’s work and an
       evaluation form (available in the student’s internship manual). These may be sent to the Director of
       Field Experiences or given to the student to give to her.


Please note that all students are covered by a University of Maine System general liability policy for $1 million
per event and $3 million annual aggregate. Should you want documentation of the insurance policy or have
any questions please call or e-mail me (see below).

Thank you! We hope this is a productive and enjoyable experience for both you and the student intern.

Leigh Gronich Mundhenk, PhD.
Assistant Professor and Director of Field Experiences
207-753-6581
Mundhenk@usm.maine.edu

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