Gday Japan - Jetstars first flight arrives from Osaka by decree



26 March 2007
Brisbane               (2 pages)

       G’day Japan - Jetstar’s first flight arrives from Osaka
Jetstar flight JQ 18, the value carrier’s inaugural service from Osaka to Australia has touched down at
Brisbane International Airport carrying hundreds of first flight passengers and representing a new
opportunity for the Queensland tourism industry.

The route represents a brand new service for the Qantas Group and also Jetstar’s first long haul
international flight into Queensland, enhancing inbound tourism opportunities and direct access for
Japanese travelers into Australia through the provision of over 2,100 seats each week.

The service will initially be operated by a fleet of Airbus A330-200 aircraft (303 seat configured) with two
classes of service including StarClass, Jetstar’s business class.

Jetstar will operate additional Queensland-Japan services later this year with a 6 times weekly service
between Cairns and Nagoya commencing from 2 August 2007* and a 4 times weekly service between
Cairns and Osaka from 8 September 2007*. (*Flights subject to regulatory approval)

Japan remains Queensland’s second and the nation’s third largest tourism export market with 651 000
arrivals in the last calendar year, but is experiencing decline with Japanese visitor numbers falling 5 per
cent and 3.5 per cent respectively over 2004-2006.

The changing dynamics of Japanese travel to Australia has been partially offset by a continued rise in
Australian visitors to Japan, which grew last year by a further 3 per cent eclipsing 100,000 annual visitors.

Jetstar CEO Alan Joyce said the value based carrier was an integral part of the Australian tourism
industry’s attempt to arrest the slide in the Japanese tourism export market through its new Australia –
Japan operations.

By September 2007, Jetstar’s international operations between western Japan and Australia will grow
Qantas Group operated capacity by 30 per cent, with Jetstar commencing the new Japanese services
from Cairns*.

This will consolidate Jetstar as the sole Qantas Group airline serving both Osaka and Nagoya.

“Jetstar’s expanding international operations out of western Japan forms part of the Qantas Group’s
continued focus on two airline brands for future growth and sustainable operations,” Mr Joyce said.

“Jetstar’s growing retail presence in both the Kansai and Chubu regions will be underpinned by a direct
marketing spend by the carrier of over AUD $10 million,” Mr Joyce said.

“This will complement an existing multi-tier sales and distribution approach by Jetstar on the Australia –
Japan route which includes the support of Japan’s largest wholesalers.”

The airline has established Jetstar Holidays Co Limited in Japan to operate a tour operator’s licence upon
regulatory approval.

Jetstar’s launch into Japan has also introduced a number of new inflight features including a dedicated
number of fluent Japanese speaking cabin crew on each service, Japanese language content in
entertainment programming and a specific menu.

Passengers on Jetstar’s launch flight to Osaka, who had purchased special web fares at
from AUD $249 one way.
                                    Jetstar Airways Pty Limited ABN 33 069 720 243

Jetstar’s every day economy fares from Sydney or Brisbane to Osaka are available from AUD $479 one
way and StarClass from AUD $1299 at Travel agents may charge more.

StarClass on Jetstar international routes bring business class service with an international economy fare.
This includes extended legroom and a wider seat with in-seat power, video on demand, priority check-in
and boarding and access to lounges.

Other features of Jetstar’s latest international operation include connectivity of Jetstar passengers and
their luggage between Jetstar international services and Qantas international and Qantas domestic
services in Australia as well as seamless through check-in.

Packages sold by Japanese wholesalers and travel agents for economy travel on Jetstar will receive
meals and unlimited non alcoholic drinks and headset to watch inflight movies plus a blanket. Economy
passengers may rent portable video on demand units and buy additional drinks and snacks.

Jetstar will support its expanding international operations from both the Kansai and Chubu regions with
its Osaka based office headed by Mr. Masaru Kataoka.

Jetstar’s inaugural service from Australia to Japan launched from Sydney yesterday with Jetstar Chief
Executive Alan Joyce joining on board key Queensland tourism leaders including Ian Mitchell, CEO of
Tourism Queensland, Rob Giason, CEO of Tourism Tropical North Queensland and Kerry Watson,
Chairman of Gold Coast Events Management.

Representatives from Brisbane Airport Corporation, Tourism Australia, Hamilton Island and Warner
Brothers Theme Parks also joined Jetstar executives in Osaka at official welcome functions.

Jetstar’s flight schedule for Sydney – Osaka – Brisbane:
JQ Flight 17 Depart: Sydney        11.30        Arrive: Osaka                                20.20        Daily
JQ Flight 18 Depart: Osaka         21.50        Arrive: Brisbane                             07.45 (+1)   Daily
JQ Flight 18 Depart: Brisbane      8.55         Arrive: Sydney                               10.30        Daily

Media enquiries:
Simone Pregellio                                        Corporate Communications Manager
Tel: 0418 981 470                             E:
* Flights subject to regulatory approval.

                                            Jetstar Airways Pty Limited ABN 33 069 720 243

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