S News and views of the action in Australasia's IT sector this week THE RUST BUCKET Sydney firm buys US Making sales supply chain specialist SELLING ICT today is a lot like playing poker — Supply Chain Consulting (SCC), a Sydney-based there's a heap of bluffing going on. Many of the provider of SAP services and solutions, has stepped players who put their faith in the statistical up a class into the multinational league by acquiring distribution of the cards could lose their shirts. Viewlocity, a US developer of supply chain Consultants and global SIs are attempting to management software. The value of the deal has not charge into the arena again promising the world been disclosed. that all integrates neatly! Another game Tony Carr, CEO of SCC said the acquisition is a surrounded by another heap of bubbleware. All of this as we finish a year of rumours, part of the company's strategy to extend its industry- scandals, fear, uncertainty, and doubt. And you specific SAP solutions, and to gain "a truly global can add to the mix the media leaks, accounting presence", with established operations in the major scandals, board games, fraud charges, juggling acts markets of the Americas, Europe, and North Asia. with the regulators, appeasing customers, boosting Viewlocity will operate as a separate business unit staff morale, maintaining credibility, and fighting of SCC headed by Fadi Geha, formerly Viewlocity's a new group of competitors. vice president of Asia/Pacific operations. www.supply- The maturing of industries leads to chain.com.au marketplace wars and cut-throat competition. It also means consolidations, new partnerships, and in some cases bankruptcies. And of course mega- Maxamine books sale to US Govt vendors in one market are trying to knock out providers of better solutions. Maxamine, a company with Australian roots that has It's no time to be passive, but it's no good moved its HQ to California, has been awarded a five- dwelling in the past. When Alvin Toffler introduced year contract to provide the US Treasury Department the term, "future shock" in his blockbuster book of with Web site analysis software. The products covered that title, he not only highlighted a crucial by the $US9.6 million deal will be made available to phenomenon but he did so with exquisite timing, 125 federal agencies and customers serviced by the just as information technology was kicking in the department's Federal Consulting Group. The software afterburners of technological acceleration. will enable the agencies to improve Web site quality With all the terms and abbreviations used today, a conversation about the industry sounds and compliance, explained Steve Kirkby, CEO of like a bowl of acronym soup. And then the stew is Maxamine. often peppered with an urgent sense from the The Social Security Administration, the Health & seller that such matters need to be addressed Human Services Department, and Treasury have quickly. But at the same time buyers are asking: already signed agreements under the terms of the "but what does it really mean?" contract, Kirkby added. By spreading questionable information about "While producing tremendous opportunities, the the competitive environment and the drawbacks of Web also creates new challenges for agencies as the less well-known products and companies, the somewhat established vendors can discourage US Government's 20,000-plus sites grow in decision-makers from choosing products complexity and size. Federal Consulting Group is regardless of their relative technical merits. Of playing a visionary role in promoting better online course, we're all familiar with similar types of experiences for citizens and those who visit tactics that are used to alter public opinion on government Web sites," Kirkby claimed. particular issues or the opposing party. www.maxamine.com Companies have invested a load of money in enterprise systems and, since around 2000, this has been an endless drain on resources (both money and human) to get systems deployed, users This is our last issue of The Rust Report for 2006 trained, maintenance undertaken, and the original but we will be back in your in-boxes on investments "upgraded". January 19, 2007 To be sure, we think 2007 will be a challenging year in ICT, and anxiety is already running high — with good reason. The offshores We wish all readers of are seeking higher-value system integration, enterprise application implementation, and IT The Rust Report strategy engagements. To fend off the efforts of competition many have relied on the intimacy of a very merry Christmas and a their relationships with clients at the highest level and the depths of their knowledge. prosperous and peaceful new year — Len Rust RustOz@bigpond.com.au The Rust Report, December 15, 2006 Page 2 INSIDER EDITION Prophecy fits the bill for big US city De Data finds answers for distributor South Australian developer Prophecy International Johnson & Johnson Pacific has turned to Australian has been awarded a contract to provide its basis2 developer De Data and its Purveyance sales force billing software to The City of Philadelphia in the US. automation tool to upgrade the sales field and back The software will be implemented as a component of office operations of its national grocery and pharmacy an integrated Oracle solution. divisions. Ed Reynolds, CEO of Prophecy, noted that the win One of the criteria for the decision was the need to is extremely significant for the Australian company, have a single system that could cater for the diverse not least because one of the contenders for the channel activities of the two divisions, explained John business was SAP, which has its North American Cortazzo, national field manager, grocery, at Johnson headquarters in Philadelphia. & Johnson. "The Purveyance solution was affordable "Prophecy plans to expand its operations in the US and enabled us to incorporate the pharmacy and as a result of this deal and expects that further grocery businesses into one from a reporting and business will now be possible in the lucrative North order placement point of view." www.dedata.com.au American marketplace," Reynolds added. www.prophecyInternational.com ISYS controls search for uni The University of Sydney has selected the TrakHealth has cure for Thai group ISYS:desktop search solution from Australian Australian developer TrakHealth has been selected to developer ISYS Search Software as its information provide its TrakCare Web-based healthcare access tool. The system will be used by the information system to Thai private health care university's secretariat to search through agendas, provider, the Bangkok Dusit Medical Services reports, and minutes of the university's governing Company. The company, which has also used body and main academic body that have accumulated TrakHealth's Medtrak and LabTrak products, will over 15 years. www.isys-search.com facilitate a group-wide summary electronic patient record (ePR) by deploying TrakCare and its FastTrak- WA developer backs oil explorer to-ePR capability, explained Darren Jones, TrakHealth's regional director for Asia/Pacific. Perth-based developer ISS Group has created and is TrakHealth has also won a contract to provide hosting a software system that provides a joint TrakCare to Mercy Hospital in the NZ city of Dunedin, venture production reporting solution for South its second Kiwi customer. www.trakhealth.com Australian oil search company Stuart Petroleum. Shane Atwell, managing director of ISS, noted that Stuart Petroleum had problems because its internal Mikoh wins repeat for RFID gear reporting systems often lagged behind production, Small-cap Australian technology developer Mikoh making it difficult to manage product, shipping, and Corporation has received a follow-on order for 50,000 relationships with joint venture partners. RFID vehicle tags for use by US company TransCore. "This type of business model has been available in Although details of the application have not been other industry sectors for a number of years. We are disclosed, the tags will be attached to vehicle just bringing this concept to the resources sector so windscreens to enable identification from a distance, that smaller companies can concentrate on their core even when the vehicles are moving, a spokesman said. business but still gain the benefits from specialist Mikoh first sold tags to TransCore in 2005 (Rust management and reporting systems," Attwell said. Report, Oct 28 2005, p2). www.mikoh.com www.issgroup.com.au Education group takes SA HR pack Real estate group buys locally The Catholic Education Office for the Archdiocese of The Mirvac real estate group is implementing the Canberra and Goulburn has signed up to use the Praxeo facilities access software from Valorem Web-based Casual Relief System run by SA company Systems at 60 shopping centres, office buildings, and Empower-HR. www.empower.com.au industrial facilities. www.valoremsystems.com The Rust Report, December 15, 2006 Page 3 INSIDER EDITION Continued from page 2 Aussies worth watching ADI awarded defence contract A roundup of companies making waves ADI (trading as Thales Australia) has been selected as at home and abroad the contractor for the integrated suite of command, INFOMASTER is a software solutions company control, communications, computing, and intelligence providing solutions that integrate across different systems for the planned Defence Headquarters Joint data formats and platforms. InfoMaster's software Operations Command facility near Bungandore in has been installed in municipalities, utilities, and state governments in Australia and New Zealand. NSW. The deal is worth up to $A58.3 million. Its products include MasterView, designed to Under the terms of the deal ADI will build and test connect the silos between disparate data sets used the majority of the systems off-site while the by government and utilities, and MasterPlan, a headquarters are being built, and will install them in way of managing the complex interactions that the second half of 2008. take place during the planning process. www.infomaster.com.au Aussie software runs AG's checks SITEPOINT is an online media company and Australian consulting firm Change Corporation has information provider targeting the Web been selected by the AusCheck division of the Federal professional market, specifically Web developers and designers. SitePoint has five major revenue Attorney-General's Department to provide an IT streams: advertising and sponsorship; content- system to be used to check the backgrounds of based products both online and retail; software individuals employed in secure areas of Australian air and streaming; video subscriptions; and classified and sea ports. The system is due to go live on July 1, listings. www.sitepoint.com.au 2007. www.changecorporation.com.au GLOBAL STORAGE supplies data storage and security solutions. The company's Storage Woolies picks Mincom for B2B Environment Replication Service provides a Woolworths Group has signed up Mincom Axis as one business continuity and disaster recovery solution that meets changes in data availability and of three B2B integration partners used to connect replication requirements. www.global- suppliers to the retailer's e-business platform. "This storage.com.au sets the stage for us to pursue many opportunities in the retail sector in Australia," claimed Peter Suchting, GEOMATIC TECHNOLOGIES provides location- executive vice president of Mincom Axis. based business intelligence products and www.mincom.com solutions, servicing a range of customers including utilities, government, telcos, and enterprises. Services include aerial photography, spatial — Orders & installations — application development, commercial spatial data sets, road and rail asset mapping, and field ESP-QMAP Australasia has been selected by Local inspection systems for utilities. Buy (www.localbuy.net.au) to fill a spot on www.geomatic.com.au Queensland local government bodies' preferred ACCESS PROVIDERS (ASX:APV), a tele- suppliers' database for business process mapping communications carrier, has developed a wireless software. www.qmap.com.au network platform providing carrier grade symmetric broadband and private network The Spydus library management software, functionality to deliver broadband developed in Australia for British company Civica, has communications such as Internet, voice, data, rich been selected by the Hampshire County Council multimedia, video conferencing, large file Library and Information Services. www.civica.com.au transfers, and e-commerce applications. www.accessproviders.com.au Civica has selected Equinix to provide collocation and network exchange services for its Authority GRABBA INTERNATIONAL's products are used managed services offering for local government in more than 60 countries in applications councils. The services will be provided from Equinix's involving 1D and 2D barcode scanning, magnetic Sydney Internet business exchange. stripe card reading for payment systems and loyalty programs, and for reading drivers' licences, www.equinix.com/prod_serv_asia/sydney/index.htm plus smart cards for national identity, health StorageCraft has supplied its ShadowProtect back- insurance and secure access applications. Grabba up and disaster recovery solution to Ferny Grove High has operations in the US, UK, and Singapore. www.grabba.com School in Queensland. www.storagecraft.com LOOKING FOR A VENTURE CAPITAL PARTNER TO HELP GROW YOUR BUSINESS? Are you a growing company that has Ask Macquarie's Technology Investment ambitions to be a market leader? Banking Team about Venture Capital email@example.com www.macquarie.com FORWARD thinking @ firstname.lastname@example.org The Rust Report, December 15, 2006 Page 4 DEAL MAKERS US developer runs with Aussie app Redflex sells comms group to Allied Yellowfin International, a Melbourne-based developer Diversified technology company Redflex Holdings has of business intelligence solutions, has been selected to sold its subsidiary Redflex Communications, including boost the offerings of US company AlterPoint its US operation, to fiercely acquisitive Allied (www.alterpoint.com), which provides network change Technologies. The deal is valued at a nominal price of and configuration management systems. Under the $A8.2 million and may extend to $A10 million terms of an agreement between the two companies depending on performance. AlterPoint will embed Yellowfin into its "The acquisition is in keeping with Allied's strategic DeviceAuthority network management solutions. focus to become a leading ASX-listed supplier of Yellowfin will provide the reporting and data integrated ICT products and services to the defence, visualisation tools for DeviceAuthority, explained Glen security, and intelligence sectors, both locally and Rabie, CEO of Yellowfin. "Through this relationship globally," explained Michael Addison, CEO of Allied. Yellowfin will greatly expand its North American "We believe that Redflex's recognised status as a footprint with an additional 250 sites within top trusted defence supplier in the US and other inter- financial, manufacturing, retail, healthcare, govern- national markets will provide us with the capability to ment, and technology organisations," Rabie added. fast-track the group's offshore sales aspirations." www.yellowfin.com.au www.allied.com.au Yellowfin expects to increase its global reach even The acquisition paid swift dividends for Allied when further today when it confirms Kyocera Mauzen as the it was able to announce this week that Redflex Yellowfin distributor for Japan. "That caps off a great Communication Systems had been awarded a $A1.4 2006 for us," Rabie said. million contract to upgrade communications equipment for the Royal Australian Navy's landing platform amphibious ships. ActivIdentity boosts R&D in ACT ActivIdentity, a US identity assurance specialist Stratatel snaps up billing group that was created by the merger of ActivCard and Telecommunications management and brokerage Canberra company Protocom (Rust Report, July 29 company Stratatel has acquired Vircom, a subsidiary 2005, p1), is gearing up to expand its Canberra of Intermoco that offers bill validation through its R&D centre. The growth follows the company's OnTrac software. Intermoco has retained a licence to success in winning contracts with the US use OnTrac, which finds applications in energy Department of Defence and armed forces for its smart access card systems, explained Jason Hart, management, energy use analysis, and bill validation CEO of ActivIdentity. services for the electricity, water and gas industries. The company has other R&D centres in The deal will enable Stratatel to enhance its California and Paris. www.actividentity.com existing customer base by adding fixed line and mobile telephone billing services, a spokesman explained. www.stratatel.com.au Computershare teams with Citigroup Computershare, an Australian provider of specialised Mincom and Panviva extend alliance financial and communication services, has joined Queensland developer Mincom has extended its forces with Global Transaction Services — which is alliance with Panviva (www.panviva.com), a Victorian owned by Citigroup Corporate and Investment developer of performance support systems. Mincom Banking — to offer global payments solutions. Under will now be able to use Panviva's SupportPoint system the terms of the partnership Citigroup will work with to deliver a library of application and process Computershare to support cross-border dividend, documentation for the Ellipse ERP/EAM suite. share plan, and corporate action payments through "Our partnership with Panviva is unique because it its WorldLink payment services. helps companies develop clear and structured end- "We aim to fundamentally change market practice user documentation that can be delivered to for dividend and other types of payments," explained employees with context sensitivity and in a form that Paul Conn, head of global capital markets at helps them use our systems and comply with Computershare. "At the moment many investors business processes," said David Batkin, vice president experience inconvenience, delay, and extra cost when of Mincom. www.mincom.com they receive payments in a currency other than the one they prefer." www.computershare.com Union keeps pressure on offshoring The Financial Sector Union is continuing its campaign Feds prepare ID card tenders against the offshoring of banking sector jobs by The Federal Government plans to release the first keeping the issue well in the public eye. Its latest tender for its proposed smart card ID project on initiative is to launch a Web site that will let visitors January 5. The systems integration tender will be know which jobs are going offshore and "what used to select the supplier of the hardware, software, information is going with them". "The public hates the and services for the operation of the card, as well as idea: 82 per cent said they would consider changing the testing of the card systems, and the provision of banks if their bank sacked Australian workers and interfaces to linked agencies. A card issuance tender sent their information offshore," said the union's will follow later in January. www.tenders.gov.au secretary, Paul Schroder. www.bankcheck.net.au The Rust Report, December 15, 2006 Page 5 DEAL MAKERS Continued from page 4 OMMS BITS Hyro finds partner for Web services Australian online business services provider Hyro has Freshtel takes VoIP into UK schools teamed up with RedDot Solutions — an Open Text Internet phone systems from Australian company company — to deliver Web content management Freshtel are set to make their way into every services to Australian customers. Under the terms of comprehensive secondary school in the UK as the the deal Hyro will provide implementation and result of a give-away being undertaken by retail giant integration services for RedDot's Web Content Tesco. Michael Carew, CEO of Freshtel, said the give- Management Solution. away program aimed to help the schools work on "An important component is the ability to manage collaborative projects and practice verbal a wide range of content types from a variety of sources communications skills using the Tesco phones in a controlled, flexible and commercial fashion," www.tescoschoolsconnect.com. claimed Henry Okraglik, Hyro's director of sales and "We are delighted to be involved in this great business management. www.hyro.com initiative, which allows school communities to learn and benefit from the many advantages that Internet telephony offers," Carew added. www.freshtel.net Bravura completes European buy Bravura Solutions, an Australian provider of wealth Vic utility IP-enables telecoms management applications and professional services, has competed its purchase of the shares of AB Victoria Electricity (which also retails gas) has Prodata, a developer of financial software based in replaced a contact centre network with IP-based Luxembourg. Iain Dunstan, CEO of Bravura, solutions built on Nortel equipment and provided by explained that the acquisition has given the company Optus. A spokesman said the Nortel CS platform an additional 17 employees plus an established office allows Victoria Electricity to deploy traditional digital in Luxembourg. www.bravurasolutions.com handsets with enhanced functionality without sacrificing the upgrade path to IP telephony. www.optus.com.au HarvestRoad funding for expansion HarvestRoad, the WA-based developer of repository Telstra to offer Siemens' solution platforms for e-learning systems, has raised $A2 million from an over-subscribed placement to Telstra plans to offer Siemens' OpenScape presence- institutional and sophisticated investors. based collaborative communications system to its Grame Barty, managing director of HarvestRoad, business and government customers. "Telstra plans to said the funds will help the company establish provide a fully integrated enterprise voice and multi- marketing and sales arrangements with major global media solution that will help our customers achieve companies operating in the areas of education, greater productivity and better enable them to meet defence and aerospace, publishing, and consulting-led their cost challenges," claimed Lynda O'Grady, services. "It is very important that HarvestRoad is Telstra's executive director of convergent solutions. adequately resourced and funded during the critical establishment phase of these new relationships," — Comms briefs — Barty added. www.harvestroad.com The Australian Tax Office has selected Canadian company Titus Labs as the provider of message — BUSINESS BRIEFS — classification software for all its e-mail marking requirements. The deal will lead to one of Titus' South Australian Web services agency CDAA has largest deployments. www.titus.com launched a commercial Web hosting and application division online. "Our product and support offerings Hosting specialist Hostworks has been selected to provide us with a unique value proposition for both manage a new online presence for Network Ten, which shared business hosting and mission-critical is looking to launch at least 50 Web sites in 2007. applications," said CDAA director Colville Nette. www.hostworks.com.au www.cdaahosting.com.au The Communications Alliance has launched a Voice Perfect Systems has been appointed an booklet advising potential VoIP customers on the Asia/Pacific reseller of Dictaphone Healthcare technology and questions they should pose to service Solutions from Nuance Communications. providers. A soft copy can be downloaded from www.voiceperfect.com www.commsalliance.com.au/projects/voip Kick off your 2007 marketing today Advertise here — start selling right away Space limited — bookings on first-come first-served basis Contact Len Rust on 0413 588 728 or e-mail email@example.com The Rust Report, December 15, 2006 Page 6 Rust e-Research Roundup their computers or iPods. Again, six months earlier an Turning the tables on tradition estimated 10 million users had had a podcast In a new twist on the old year's-end activity of experience. In other words, there has been a 70 per surveying the year just past and speculating about cent increase in the number of people who have what the new one will bring, ABI Research has downloaded podcasted audio or video content. released a white paper titled What Isn't Going to The bad news — for Steve Jobs and other Happen in 2007. The paper is available free on the podcasting advocates — is that in both surveys only company's Web site. one per cent of respondents reported downloading a Lots of things won't happen in 2007, of course. So podcast on a typical day. In other words, the ABI Research's analysts focused on several of the frequency level remains very low. "Few people are company's core areas of expertise, including gaming doing this with regularity," said Madden. "There are a and consumer electronics, mobile TV, wireless lot of people sampling and trying out content." communications, telematics and automotive, and Time online also seems to be a determining factor RFID. And by identifying over-hyped technologies that in podcast usage. People who have been online for six won't be next year's Big Thing, they shed light on or more years are twice as likely to have downloaded a what will happen as we head on through the decade. podcast than someone who has been online for three Their conclusions range from the surprising — that years or less (13 per cent versus six per cent, Fibre to the Home (FTTH) won't take flight in South- respectively). While owning an iPod or MP3 player is East Asia — to the provocative — that the laudable not an absolute necessity when it comes to listening effort to sell ultra-low-cost handsets to the developing to or viewing podcasts, it obviously helps. world will prove a commercial failure for most To that end, the proliferation of mobile media vendors. They discussed the likelihood of widespread devices is fuelling the demand for digital content, WiMAX deployments. And they assessed the prospects which can be either time-shifted or place-shifted for for 802.11n, and the pre-draft product offerings that later listening and viewing. According to Pew's earlier aim to anticipate it. survey, 20 per cent of US adults and 26 per cent of US Internet users own an iPod or MP3 player. Shopping online? Be careful! A handle on the hot topics A Web poll of 280 computer users, conducted by AS WE END 2006, we at The Rust Report are Sophos, has revealed that 71 per cent will shop online interested in the hot topics buzzing around in this holiday. But online shoppers need to take care to your organisation, the issues you'll be dealing with ensure their safety. in 2007. We're interested in finding out about the RUST e-RESEARCH continued on page 7 kinds of products, technologies, and/or services you'll be looking to investigate and buy in 2007 For example, are security tools of interest, such as identity management, policy management, application security, and compliance? Is the management of service-oriented-architectures (SOA) something you'll be dealing with in 2007? Or virtualisation. What about software as a service (SaaS)? Or outsourcing? The list goes on. Whatever the management issues, tools, technologies, services, or people you'll be wrestling with in 2007, whether they're pretty basic or bleeding edge, please drop us a line to let us know. And please, no vendors — only comment from ITers All replies will be treated in strictest confidence. Send your list of topics or thoughts to firstname.lastname@example.org with the subject line "2007 Topics". Ears pricked for podcasts Only a minority of US Internet users listen to podcasts, but according the Podcast Downloading report from the Pew Internet & American Life Project, roughly 12 per cent of Internet users say they have downloaded a podcast so they can listen to it or view it at a later time. The audience is growing. That number compares to seven per cent of Internet users who reported downloading a podcast in Pew's February- April 2006 survey. Mary Madden of Pew, the author of the report, estimated in a podcast interview that 17 million people had downloaded podcasts for use on The Rust Report, December 15, 2006 Page 7 RUST e-RESEARCH Broadband drives social networking Continued from page 6 Rising broadband penetration and an interest in using the Internet for personal connections are driving According to APACS, the UK trade association for growth in Internet usage across Western Europe, payments, an incident of online fraud occurs every according to a survey by the European Interactive nine seconds. The Australian Payments Clearing Advertising Association (EIAA) and Synovate. Association (APCA) found there were 268,570 In France, Norway, the UK, Sweden, and Denmark, fraudulent transactions worth $A142.6 million in broadband penetration is at 84 per cent or higher. 2005/06. High levels of broadband penetration mean more time "As greater numbers of Australian and New spent online: the average Western European Internet Zealand shoppers turn to the Internet to avoid retail user now spends 11 hours and 20 minutes a week store queues this holiday season, Sophos urges online, versus 10 hours and 15 minutes per week in computer users to remain vigilant and alert to the 2005, an increase of 10.6 per cent, according to the risks of transacting online," said Rob Forsyth, EIAA. managing director of Sophos Asia/Pacific. "Cyber- Social networking is among the online activities criminals certainly won't be taking holidays this seeing a boost. Just under a quarter (23 per cent) of season. Instead, they will be lurking online waiting to online western Europeans visit such sites at least pounce on any computer user who lets down their once a month. Among the 16-24 age group, 32 per guard." cent visit at least once a month. Sophos offers the following security tips: Europe will be a key market for social network Ensure that firewall, anti-virus, and all software advertising in 2007, eMarketer believes, as networks patches are installed and up-to-date; from companies such as Bebo, MySpace and Skyblog Enter sensitive information only from a computer shift into high gear. eMarketer projects that worldwide you know is secure; ad spending (excluding the US) on social networks will Visit and make purchases only from reputable rise to $US260 million in 2007, up from an estimated sites; $US95 million in 2006. Never follow links from an unsolicited email or spam message; and E-mail-to-go is vital to mobility Ensure your passwords are known to you alone and are long enough to be unguessable. Mobile e-mail is an integral factor in the enterprise mobility equation and continues to be the initial first step in the plans and deployment of enterprise mobility for most organisations, according to studies The Rust Report by IDC Australia. "The current fragmented nature of the mobile The Rust Report is a weekly newsletter that is e-mailed e-mail ecosystem does not always facilitate the FREE to registered subscribers. simplest route to enterprise mobility deployment and poses a challenge to mobile e-mail service providers. This issue will be exacerbated by organisations' To SUBSCRIBE to The Rust Report click on the green button or send an growing demands for more complex applications and e-mail to email@example.com solutions," explained an IDC analyst. (No subject or message required) "Enterprise mobility vendors are reacting by expanding their current offerings to meet these SUBSCRIBE evolving business needs. However, they are also facing Subscribe threats from pure play Internet players, such as Google, who are exploring opportunities within the enterprise mobility realm," the analyst added. To UNSUBSCRIBE and stop receiving The Rust Report please click on the red button below or send an e-mail to Power and cooling woes threaten IT firstname.lastname@example.org Organisations are increasingly deploying more (No subject or message required) computer power but failing to increase their support systems, with the result that by 2008 50 per cent of current data centres will have insufficient power and Unsubscribe cooling capacity to meet the demands of high-density equipment, according to studies by Gartner. "With the advent of high-density computer The Rust Report is published by equipment, such as blade servers, many data centres Dialog Marketing Services Pty Ltd, have maxed out their power and cooling capacity," a PO Box 437, Roseville, NSW 2069, Australia. Gartner analyst explained. "It's now possible to pack racks with equipment requiring 30,000 watts per rack Publisher Len Rust or more in connected load. This compares to only RustOz@bigpond.com.au or phone 0413 588 728 2000 or 3000 watts per rack a few years ago. "Increased power translates into a significant Editor Peter Scott increase in heat gain, where the electrical cost to cool Rust-Ed@bigpond.net.au or phone 0413 544 609 the data centre can equal or exceed the power to energise the computer equipment. The heat produced The Rust Report is distributed by by this high density requires new solutions in power QM Technologies and cooling management, specialty cooling solutions, www.qmtechnologies.com data centre design and layout, and processor efficiency." The Rust Report, December 15, 2006 Page 8 Discover the difference at ethoscorporation.com.au or call Andrew Keayes or Kevin Charman on 02 8227 9200 for a confidential discussion open more doors Ethos Sales and Senior Management Search REVOLVING DOORS Hindi heads Dexterra's A/P region Rindel made CEO at ComputerCorp Ammar Hindi has been appointed Dexterra's general Robin Rindel has been appointed CEO of Australian manager and vice president for the Asia/Pacific desktop management services provider region. He will be based in Sydney. Hindi had ComputerCorp, replacing Murray Mansell, who is previously spent five years as managing director of retiring because of ill health. Mansell had been with Micromuse, a fault and service-level management the company for six years. company. Rindel has spent 12 years in the IT industry, the past 10 of them with Datatec, an IT group listed on Lawson appoints A/NZ VP the stock exchanges of London and South Africa. He has also been a director of and consultant to Lawson Software, which merged with Intentia in 2005 ComputerCorp. (Rust Report, June 17 2005, p1), has appointed Stephen Moore vice president of Australian and NZ operations. Moore has held a number of senior No surprises in Feds' appointments positions in IT companies, including head of services The Federal Government stayed true to form in for PeopleSoft Asia/Pacific. He was most recently making several senior appointments this week. Asia/Pacific managing partner and vice president of Maurice Newman was appointed chairman of the Unisys Worldwide Services Operations and has also board of the ABC, replacing Donald McDonald who worked for AeM group, and DMR Consulting Group. will retire on December 31. Newman is a highly experienced businessman who is now chairman of the Mick Martin joins Juniper Australian Securities Exchange, director of the Queensland Investment Corporation, and chancellor Juniper Networks has appointed Mick Martin its of Macquarie University. Asia/Pacific director of government business development. He has previously worked for Texas Professor Ian Frazer has been appointed chairman Instruments, Silicon Graphics, Sun Microsystems, of an advisory panel set up to encourage scientific and Australian company Communications Design and collaboration between India and Australia. The Management. He also spent 20 years in the Australian "priority areas" identified for the panel's efforts did not defence forces. include ICT. Barlow takes sales role at Frame Balmer services IronPort customers IT services provider Frame Group has appointed Roger Steve Balmer has been appointed systems engineer at Barlow national sales manager. He has previously IronPort Systems. He will be based in Melbourne and held senior roles with Macquarie Telecom and will service customers in Australian, NZ, and South Hostworks in Australia, and has also worked in the Africa. He was most recently at Symantec, where he UK. was responsible for advising customers on information security practices. McMahon takes a region for HDS Michael McMahon has been appointed sales manager — Around the traps — of the southern region of Australia at Hitachi Data Chris Navybox has left Promax Applications Group, Systems. He will be based in Melbourne. an Australian promotional planning and trade spend Prior to joining HDS McMahon spent 10 years with management systems developer, where he had been IBM Australia. He had previously held a variety of sales director. He had been with the company since sales and managerial roles in the industry. 2004. Calvert leaves Prophecy board Darren O'Loughlin has been promoted to the position of general manager of security at Dimension Brian Calvert has retired as chairman and as a Data. He was previously southern region practice director of the board of Prophecy International. He manager. had been a director of the developer since it became a listed company. Address management company QAS has promoted Leanne Challans, who has been with Prophecy for Matthew Glasner to national sales manager, and 16 years and is now general manager of software and replaced him as northern region sales manager by services, has been appointed a director. Andrew Smith.