BOOKINGS MANAGER
Optician Savings & ROI Calculator
Return On Investment Calculator
ROI Number of Appointments Missed Average Revenue per Appointment Total Revenue/Profit Lost % Reduction in No-Shows Number of Saved Appointments Increase in Revenue 13000 £15.00 INSERT NUMBER OF APPOINTMENTS INSERT REVENUE/PROFIT PER APPOINTMENT (Conservative estimate)
£ £
195,000.00
20% 2600
39,000.00
Appointment Reminder Savings Calculator
Saving per Reminder Letter Costs Text Costs Saving Weekly Savings Number of reminders sent each week (Please Insert) Saving Potential Annual Savings Saving £ £ 0.30 (Second Class Postage, Paper, Envelope and Print Costs) 0.060 (Single Smart-Text™ SMS Text Transaction)
£
0.24
INSERT NUMBER OF WEEKLY REMINDERS SENT HERE
50000
£ £
12,000.00 600,000.00
Goods Arrived/Pickup Call Savings Calculator
Saving per Call Average 2 min call cost landline/mobile £ Cost of staff time per call £ Text Costs £ Saving £ Saving for X number of calls Number of calls (please Insert) Saving 0.20 (Low End Estimate) 0.20 (2 Minutes at £6.00/Hour) 0.060 (Single Smart-Text™ SMS Text Transaction)
0.34
65000 INSERT NUMBER OF CALLS HERE
£
22,100.00
BOOKINGS MANAGER
Optician Savings Calculator
Instructions For Use Return On Investment (ROI) Calculator
1. Insert the number of appointments missed into cell C9. This can be per day, week, month, year etc - whichever is appropriate. 2. Insert the average revenue generated by each appointment into cell C10. 3. The total revenue lost is displayed in cell C11. 4. Cell C12 displays the % reduction in no-shows achieved by using Smart-Text appointment reminders, set at 33% (this is a conservative estimate as there is evidence that text reminders can reduce no shows by up to 90%), you can change this value by typing a different percentage into the cell. 5. The projected number of appointments saved as a result of using Smart-Text is displayed in cell C13. 6. The projected increase in revenue generated by using Smart-Text is displayed in cell C14.
Appointment Reminder Savings Calculator
1. To calculate the saving per appointment reminder please enter the approximate cost of sending an appointment reminder letter to a Customer in cell C20. The saving for sending each appointment reminder by text message/voice broadcast via Smart-Text™ is displayed in cell C22. 2. To calculate the weekly and annual saving for sending appointment reminders by text message/voice broadcast via Smart-Text™, please enter the total number of reminders sent each week into cell C25. The weekly saving is displayed in cell C26 and the annual saving is displayed in cell C29.
Goods Arrived/Pickup Call Savings Calculator
1. The projected saving per call of using Smart-Text™ to send text message/voice broadcast communications instead of manually calling customers to pick up goods is calculated using estimated call and staff time costs. If the costs estimated do not accurately reflect your costs you can insert different figures for avereage call cost and cost of time into cells C23 and C24. 2. In order to scale up the saving on telephone calls, for instance to estimate weekly, monthly or annual savings please enter the desired number of calls into cell C29. The saving is displayed in cell C30.