SAN FRANCISCO HOUSING AUTHORITY Annual Report 2008-2009 by jaf89136



                              SAN FRANCISCO HOUSING AUTHORITY

                              Annual Report 2008-2009
                             Message from the
                             Executive Director and President of the Commission

                             Dear San Franciscans:

                             It is my pleasure to present the San Francisco Housing Authority (SFHA) 2008-2009 Annual Report.

                             Through the visionary leadership and support of the Honorable Mayor Gavin Newsom, the San
                             Francisco Board of Supervisors, and our community partners, we have made great strides toward
                             transforming the SFHA and in meeting the needs of our residents, programs participants, and our
                             community. “Transformation: Reformation” is the theme of the 2008-2009 Annual Report.

                             The 2008-2009 fiscal year was extremely successful for the SFHA as we focused on a number of key
                             initiatives and policy objectives. These objectives included environmental and greening improvements,
                             receiving funding from the American Recovery and Reinvestment Act (ARRA), generating new
                             employment opportunities for our residents, and upgrading technology at many of our housing sites.
                             Through these efforts we continue to work to transform public housing in San Francisco.

                             The SFHA, since 1938, has played a vital role in providing affordable housing and resident services
                             to San Francisco’s low-income residents, the disabled, seniors, and families. We hope you agree that
                             our Annual Report illustrates our movement forward to transform the SFHA. Thank you for taking
                             the time to review our 2008-2009 Annual Report. We invite your feedback as we continually strive
                             to improve the organization.


                                                                                                Henry Alvarez III, Executive Director

                                                                                                Reverend Amos Brown, President,
                                                                                                San Francisco Housing Authority Commission

                            NEola                                           GEorGE                                               DwayNE
                            Gans                                            Brown                                                Jones
         Message from the
         Mayor of San Francisco

         Dear Citizens:

         With its iconic vistas, unique neighborhoods, and beautiful surroundings, San Francisco continues

                                                                                                                    M E S S A G E : S F M AY O R
         to serenade visitors and residents alike, making it a special place to live and to visit. As Mayor, I am
         especially committed to policies and programs that continue to make San Francisco a national leader
         in job creation, particularly within the green collar industry; energy conservation; comprehensive
         beautification efforts; housing that is environmentally sustainable; premiere educational programs
         for people of all ages; accessible and affordable health care; and child care. These are just a few
         examples of the local resources that our public sector workers and service providers must prioritize
         for our public housing residents.

         The city of San Francisco is blessed with some of the best public housing developments in the United
         States, and these homes provide not simply a place to live but an anchor of support to many of San
         Francisco’s families, the disabled, and senior citizens. These homes also represent an opportunity to
         promote the creation of jobs, especially in the environmental and labor industries, through ongoing
         modernization and revitalization efforts that will improve our public housing stock and continue to
         make San Francisco one of the most desirable places to live in the world.

         In July 2008, I appointed Mr. Henry Alvarez III as the Executive Director to oversee the San
         Francisco Housing Authority. With over twenty years’ experience in the public housing industry,
         Mr. Alvarez has the qualifications and experience to implement the changes and manage the
         needs of San Francisco’s public housing developments. I have also appointed five civic leaders
         to serve on the SFHA Commission. Together, the SFHA Commission brings a collective
         voice to advocate for our residents that is reflected in the decisions
         and the directives that guide SFHA staff.

         The 2008-2009 SFHA Annual Report highlights just a few of the
         tremendous accomplishments that have occurred in the last year.
         We will build on these efforts moving forward as we continue to
         advance the mission of the San Francisco Housing Authority.

         Very truly yours,

         Mayor Gavin Newsom

MillarD                                        MatthEw                                                 JaNE
Larkin                                         Schwar tz                                               Shu
                                            L o t t i e Ti t u s
                                            Stepping Up to a leadership role

                                                       hildhood was wonderful for Lottie Titus. Her father worked for the San Francisco Municipal
R E F O R M AT I O N : P R O F I L E S

                                                       Railway (MUNI) and her mother was a housekeeper. “There was a lot of love in my house
                                                       growing up here in San Francisco. I have really fond memories of that period of my life.” Her
                                                       family, originally from Texas, moved to San Francisco when Lottie was only two years old.
                                           Lottie still loves the city. “San Francisco offers something for everybody and has a multitude of resources
                                           designed to help people from all walks of life. This city provides opportunities if you want them.”

                                           Two years ago, she heard about a new program called the HOPE SF Leadership Academy. She entered into
                                           the second class of participants, and the program was an eye-opening experience. She learned communication
                                           and community organizing techniques, as well as ways that she can help her fellow residents in
                                           Hunters View. She also became involved with the Communities of Opportunity program. “This program is
                                                                                           helping to slow down the rate of poverty in the Southeast and
                                                                                           especially in Hunters Point.” But she feels more work needs

“I play an active role                                                                     to be done to get the word out to residents about programs
                                                                                           designed to help them, and that there needs to be an
 in my neighborhood…”                                                                      emphasis on rental assistance. “I don’t want to see any
                                                                                           displacement as a result of people not paying their rent
                                                                                           on time. We need to make sure that people know there
                                           is an effective rental assistance program to help them address this issue.”

                                           Growing up with four sisters, Lottie knows about the importance of cooperation and negotiation. Now
                                           51 years old and a grandmother, watching the next generation of her family growing up in the city
                                           gives her even more incentive to push for changes in the community. “I am helping to raise my
                                           grandchildren and part of taking care of them is ensuring that I play an active role in my neighborhood.”
                                           Lottie also finds strength in the Providence Baptist Church, where she teaches Sunday school to five-
                                           and six-year-olds. “I really look forward to setting a good example for the children. Knowing that my
                                           work in the community is having a positive impact is exciting, and I am looking forward to utilizing
                                           my skills as the redevelopment of Hunters View begins.”

     PA G E 4                            SFHA ANNUAL REPORT 2008–2009
Zulaikha Khalil
looking to the Future

            San Francisco native, Zulaikha Khalil knows about struggle and she also knows about success.

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            Born in the Western Addition, she moved to Hunters View when she was just seven years old.
            Now she has a son, DeShawn, who is eight and a daughter, Dezyre, who is five. “As a mom now,
            I look at things differently, and know that I have to have goals in place to insure a good future,
not only for myself but for my kids.”

She took her first step in that direction when she graduated from the Real Alternatives Program (RAP).
Since then she has been looking for the stepping stones to a career and good educational opportunities
for her children. But as a single parent and the head of the household, her schedule is hectic and it can
be difficult to focus on personal goals. Added to her set of daily challenges is caring for her mother, who has
lymphoma. “My mother still continues to play a huge role in my life. She has been a mentor and a supporter.
Her strength is in her spirit and I have learned that you have
to have that spirit to be a success.”

Last year offered an opportunity for success when Zulaikha         “I have to have goals in
participated in the Garden Project, a nonprofit workforce
development program. The unique Garden Project program              place to insure a good
provides hands-on horticultural training at the San Bruno
Jail. The SFHA sponsored 50 scholarships for residents of           future, not only for
public housing in San Francisco and Zulaikha was one of
the lucky recipients. “The garden at San Bruno Jail was             myself but for my kids.”
a learning tool. I learned about the immense diversity of
flora in the Bay Area’s ecosystem and how to transplant at
the gardens. We also got to eat some of the food that we grew and the SF Food Bank benefitted as well.”
While enrolled in the program, she met another mentor—Catherine Snead, the Director of the Garden
Project. Her mentor encouraged her to step into a leadership role and become a mentor to the younger
students in the program.

After graduating as an Earth Steward from the Garden Project in August, she applied to the JOBS NOW!
Program, which began in November 2009 and has provided 21 jobs to residents who live in SFHA housing
sites. “I am really looking forward to my participation in the JOBS NOW! program. I hope this gives me
another opportunity to help the people in my community and teach my children what my mother taught
me about the spirit of success.”

                                                                               S F H A A N N U A L R E P O R T 2 0 0 8 – 2 0 0 9 PA G E 5
                                            Orieyanna Johnson
                                            a woman Dedicated to Community Service
                                            through the SFha Concierge Program

                                                       rieyanna Johnson did not know that she was going to be a pioneer when she put on her
R E F O R M AT I O N : P R O F I L E S

                                                       new navy blue uniform and started her career as an unarmed guard early last year at the
                                                       San Francisco Housing Authority. She did not know that she was going to be the first African
                                                       American woman promoted in the program that was not only novel to San Francisco, but also
                                           avant-garde nationally. She saw a notification to apply for the pilot Concierge Program in a newsletter that
                                           she received at Robert B. Pitts, where she lives. The Concierge Program is a new public safety program
                                           which employs residents to be unarmed guards at selected housing sites throughout the city. Proud of her
                                           lineage, Orieyanna’s grandmother and mother also worked for the San Francisco Housing Authority, and
                                           she saw this job opportunity as a potential career. “I was interested in this job not only because I am proud
                                           to be a third generation employee of the San Francisco Housing Authority but also because I love the
                                           work that I do and see the benefits of the program everyday when I visit the various housing sites.”

                                                                                      Since beginning her tenure in this new program in

                  “I am able to interact with                                         May 2009, she has seen the Concierge Program grow to
                                                                                      include the supervision of seven senior and disabled sites
                   the residents in a very                                            in San Francisco. As one of the original sixteen people
                                                                                      hired for this new program, she was trained and certified
                   meaningful way…”                                                   in April and not long after was promoted. A graduate of
                                                                                      George Washington High School, her current educational
                                                                                      goals include studying law and criminal justice. She is
                                           also a mother of an eleven-year-old girl, Auzhanee, who attends Francisco Middle School.

                                           “Being part of this new program and seeing the momentum building everyday has been exciting for me. I
                                           am able to interact with the residents in a very meaningful way and provide support to the organization.”
                                           Orieyanna hopes that the program expands and meanwhile, aside from her work in the Concierge Program,
                                           she continues to volunteer her time at local nonprofit organizations that benefit people of all ages.

                                           At twenty-seven years old, Orieyanna looks up to her grandfather, James H. Johnson, for inspiration. He
                                           was the first African American planner in the city of San Francisco during the Feinstein Administration.
                                           “I am proud to be a San Franciscan and I want to see our city continue to be one of the most diverse,
                                           most innovative, and above all, a welcoming and safe place for our families.”

     PA G E 6                            SFHA ANNUAL REPORT 2008–2009
Florence Cheng
Managing People and Places

            n Saturdays Florence improves her Mandarin by chatting with San Francisco Housing

                                                                                                                                     R E F O R M AT I O N : P R O F I L E S
            Authority residents who she has the pleasure of serving. “I can speak both Cantonese and
            Mandarin but practicing gives me a unique opportunity to catch up with various residents
            and get to know how they are feeling and what their needs are while fine tuning my skills.”
An employee of the SFHA, for over eleven years, Florence Cheng currently manages eleven properties
for the Authority. These properties provide residences to many of San Francisco’s seniors and disabled
but she also manages sites where families live as well.

Currently, Florence is an Area Manager who oversees six Property Managers at various housing sites.
Prior to becoming an Area Manager, Florence worked in other capacities for the SFHA. She was a Property
Manager in Chinatown, a Special Assistant to the former Executive Director, and an Internal Auditor for
the Public Housing Program conducting special investigations.
This variety of work assignments has given her a unique
perspective on the changes that have occurred in the last year.
Her days are busy, filled with work duties that include visiting
                                                                   “I work to make sure we
various SFHA properties, meeting with Property Managers and
other SFHA staff, and determining the needs of the residents.
                                                                    are following through on
“Sometimes the needs that residents have are very different and     requests and concerns
require individualized attention. I work to make sure we are
following through on requests and concerns from our residents.”     from our residents.”
Some of the most significant changes she has seen in the last
year include the improvement in maintenance response times and better communication and coordination
that has occurred as a result of converting to asset management. With respect to resident relations, she
wants to help residents get more services, especially educational opportunities. “We need to prioritize
people’s access to services, primarily those that offer long term stability.” She also knows the importance
of residents feeling empowered. Recently, a resident at Woodside Courts, who plays the piano for her
neighbors, became a United States citizen. Now when May Zenghan plays the tune “Amazing Grace,”
it has new meaning.

Florence emigrated to the United States from Hong Kong in the 1970s and many of her family members
live in the San Francisco Bay Area. A San Francisco resident and a lover of the city, Florence is a San
Francisco 49ers fan and a Giants fan.

                                                                              S F H A A N N U A L R E P O R T 2 0 0 8 – 2 0 0 9 PA G E 7
                                                      Hunters View
                                                      Breaking New Ground

                                                      The Hunters View housing development was established in 1957 in the Hunters Point neighborhood
T R A N S F O R M AT I O N : P R O P E R T I E S

                                                      of San Francisco. With its breathtaking views and panoramic vistas, this area of the city has enormous
                                                      potential for redevelopment. The SFHA received approval from the Department of Housing and Urban

                                                                                                                                                                   HUNTERS VIEW IS THE FIRST SFHA PROPERTY TO RECEIVE FUNDING THROUGH THE HOPE SF PROGRAM.
                                                      Development (HUD) to move forward on Phase I of the site’s redevelopment as part of an ambitious
                                                      program called HOPE SF, which aims to redevelop some of San Francisco’s public housing. The project
                                                      was awarded 6 million dollars in HUD American Recovery and Reinvestment Act funds, which helped
                                                      secure 10 million dollars in Multi-Family Housing Program funds from the California Department of
                                                      Housing and Community Development (CA HCD) in May 2009, as well as 30 million dollars in Infill
                                                      Infrastructure Grant Funds from CA HCD for the first phase.

                                                      The site’s three-phase redevelopment plan includes the replacement of all 267 public housing units,
                                                      an additional 533 mixed-income rental and for-sale units, retail space, community facilities, and parks.
                                                                                                 In July 2009, the San Francisco Housing Authority
                                                                                                 Commission unanimously approved the resolution. Phase
                                                                                                 I improvements will include demolition and rebuilding of
                                                                                                 new infrastructure including utilities, sidewalks, streets,
                                                                                                 landscaping, and extensive amenities. Hunters View is
                                                                                                 the first SFHA property to receive federal, state, and local
                                                                                                 funding under the City and County of San Francisco’s
                                                                                                 HOPE SF program.

                                                                                                     The second class of the successful HOPE SF Leadership
                                                                                                     Academy graduated in October 2009. Resident participants
                                                                                                     learned how redevelopment projects are financed, practiced
                                                      public speaking skills and the art of negotiation, and received information on urban design. The graduates
                                                      of the HOPE SF Leadership Academy keep residents of Hunters View and other housing sites informed
                                                      on relevant issues and will communicate the goals and principles of this historic redevelopment effort.
                                                      The Academy graduates will work with SFHA staff to ensure residents’ involvement throughout the
                                                      redevelopment. In an effort to link residents with critical services such as child care, health care,
                                                      educational opportunities, and jobs, the City of San Francisco in conjunction with the SFHA launched
                                                      the Hunters View Service Connection and Engagement Program in 2008.

      PA G E 8                                     SFHA ANNUAL REPORT 2008–2009
P i n g Yu e n
a n o a s i s i n S a n F r a n c i s c o ’s F a m o u s C h i n a t o w n

Ping Yuen Housing Development located in San Francisco’s historic Chinatown has been serving families

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since 1955. A must-see destination when visiting San Francisco, and one of the most dense urban areas
in the United States, Chinatown is home to a bustling, busy, diverse community. Located in the heart of
all the activity are the mulitiple high-rise buildings that comprise the campus of Ping Yuen.

Throughout the last year at Ping Yuen a number of meaningful and significant capital improvements
were completed. The 234-unit site saw long-awaited upgrades to the property, including the installation
of artwork by renowned local artist Colette Crutcher, who designed and created ornamental mosaics
to provide aesthetic flair to the property. In addition, six new Americans with Disabilities Act (ADA)
remodeled units were completed in Ping Yuen North in the winter of 2008. The site also saw
improvements when new security lighting was installed throughout the development in the
summer of 2009 along with essential concrete and drainage repair which
has reduced tripping hazards and standing water while increasing
accessibility for residents. Beautification efforts along Trenton
Alley Way added new shrubs, new plants, new paint, and
removed weeds at San Francisco’s Clean Team Event in
May at Ping Yuen and was a community-building effort.

These changes are the beginning of more to come in 2010.
The SFHA was awarded 8.5 million dollars in competitive
grant monies from the ARRA for energy improvements
including window replacements and heating system upgrades.
An additional 2.7 million dollars, from the Housing and Urban
Development (HUD) Energy Performance Contracting Program, will
allow for over ten million dollars’ worth of improvements at Ping Yuen, keeping
with the city’s commitment to be more energy-efficient in the coming years. Also, much-needed elevator
improvements are in the design phase and are anticipated to be completed in early 2010.

                                                                            S F H A A N N U A L R E P O R T 2 0 0 8 – 2 0 0 9 PA G E 9
                                                     Alice Griffith
                                                     an Enclave Nestled by the Bay

                                                     The Alice Griffith housing development consists of thirty-three two-story townhouse style buildings
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                                                     scattered throughout twenty-four acres that sit directly adjacent to San Francisco’s famous bay.

                                                                                                                                                                    A L I C E G R I F F I T H I S PA R T O F O N E O F T H E L A R G E S T R E D E V E L O P M E N T E F F O R T S I N S A N F R A N C I S C O H I S T O RY.
                                                     This year residents of Alice Griffith led the way in initiating a series of public meetings to discuss
                                                     long-term revitalization efforts for the site. At these meetings residents voiced their concerns about
                                                     the city’s efforts to redevelop the entire area, not just the housing development. In the coming year,
                                                     these conversations will continue as the city works to move forth on the biggest redevelopment in
                                                     San Francisco’s history since the rebuilding efforts that occurred after the 1906 earthquake. These
                                                     planning discussions and community-driven public forums will take on even more importance when
                                                     in 2010, the official redevelopment process begins.

                                                     In January 2009 Alice Griffith resident Dedria Smith stepped up to a leadership role when she was elected
                                                     to represent tenants at the site. Her active participation and collaboration with the SFHA has been
                                                                                                   exemplary and has aided in encouraging people to vote
                                                                                                   in tenants’ elections. In September 2009, after the Public
                                                                                                   Housing Tenants’ Association (PHTA) improved the
                                                                                                   election process at a number of sites, Alice Griffith held a
                                                                                                   highly successful tenants’ election due to high voter turnout.

                                                                                                   In addition, this year, Alice Griffith was adorned with a
                                                                                                   beautiful new mural painted by local artist Malik Seneferu,
                                                                                                   who worked with youth from Alice Griffith to design and
                                                                                                   paint the mural. The mural’s creation was organized by a
                                                                                                   local nonprofit, Precita Eyes, and Dwayne Jones, a San
                                                     Francisco Housing Authority Commissioner appointed by Mayor Gavin Newsom, and it was funded by
                                                     the Koshland Fund, the Community Challenge Grant program, and the Community of Opportunities
                                                     program. Alice Griffith is also the site of a local community garden overseen by Jacqueline Williams,
                                                     a resident who works everyday to grow fruit and vegetables in the ideal climate of the San Francisco
                                                     Bay Area. The garden was bolstered last year when SFHA staff and Alice Griffith residents volunteered
                                                     their time at one of the city’s Clean Team events, which encourages local stewardship in neighborhoods
                                                     throughout San Francisco.

      PA G E 1 0                                   SFHA ANNUAL REPORT 2008–2009
                      I N C O M E S TAT E M E N T
                      F y 2 0 0 9 V S . F y 2 0 0 8 a N a ly S i S

                      RESOURCES VS EXPENDITURES FY 2009 – FY 2008

                      Total Resources increased by $6.3 million primarily in Section 8 Administrative Fees and overpayment of HAP (NRA).
                      Dwelling Rental Income also increased as more vacant units are repaired and leased up. HUD Operating Subsidy decreased
                      due to Stop Loss compliance penalties.

                                                                                                                                                                  FINANCIALS : FY 2008–2009
                      Total Expenditures decreased by $2.7 million. With new administration, savings resulted in all major line items as efficiency
                      measures are being implemented.

                      $195                      RESOURCES                      RESOURCES FY 2009                             ExPENDITURES FY 2009



                                 FY 2009          FY 2008

                      TOTAL      $191,135,804     $184,849,076
                                 $188,817,201     $185,194,019

     RESOuRCES                                       FY 2009         FY 2008                 EXPENDITURES                        FY 2009           FY 2008
     Net Dwelling Rental Income                      $ 17,522,443    $ 17,106,776            Administration                      $ 19,156,148     $ 19,319,837
     HUD Operating Subsidy                           $ 32,787,632    $ 33,645,574            Tenant Services                     $ 1,194,403      $ 1,431,196
     Capital Fund Program - Operating                $ 6,937,796     $ 7,187,992             Utilities                           $ 11,757,642     $ 12,301,444
     HUD HAPS Contribution - Section 8               $ 107,198,445   $ 116,699,791           Ordinary Maintenance & Operations   $ 23,171,314     $ 24,673,755
     Net Restricted Assets (NRA)                     $ 15,936,223    $0                      Protective Services                 $ 2,520,160      $ 2,912,540
     Administrative Fee Income - Section 8           $ 9,508,095     $ 8,508,052             General Expenses                    $ 7,617,290      $ 7,791,028
     Other Operating Receipts                        $ 1,245,170     $ 1,700,891             Housing Assistance Payments         $ 123,095,011    $ 116,694,347
     Total Resources                                 $ 191,135,804   $ 184,849,076           Non-Operating                       $ 305,232        $ 69,873
                                                                                             Total Expenditures                  $ 188,817,201    $ 185,194,019
                                                                                             Net Income                          $ 2,318,603      $ (344,944)

                      bALANCE S hEET FY 2009 VS FY 2008 ANALYSIS

                      The Net Assets of the Authority remained the same with a minimal increase of $245,900 from $182,053,469 in 2008 to
                      $182,299,377 in 2009. Outstanding liabilities decreased from $28,166,252 in 2008 to $27,565,642 in 2009. The Authority
                      finally settled the remaining legal liabilities of approximately $4 million in 2009. The increase in Capital Assets was
                      primarily due to expenditures funded by the Capital Fund Program which amounted to $18.3 million in 2009. The increase
                      in Other Liabilities was mainly due to receipt a of long-term capitalized lease agreement of $4.9 million.

                                                                                   BALANCE SHEET
                                                                                                                           FY 2009               FY 2008

                                                               ASSETS              ASSETS
                                                               LIABILITIES         Total Current Assets                    $ 29,279,936          $ 42,176,149
                      $150                                                         Capital Assets, Net Other Assets        $ 180,585,083         $ 168,043,572
                                                                                   Total Assets                            $ 209,865,019         $ 210,219,721
                                                                                   LIABILITIES ANd NET ASSETS
                                                                                   Total Current Liabilities               $ 10,126,304          $ 14,494,274
                                                                                   Long-term debt and capital leases,
                      $0                                                           Net of current portion                  $ 8,400,000           $ 8,710,000
                                 FY 2009          FY 2008                          Other Liabilities                       $ 9,039,338           $ 4,961,978
                                                                                   Total Liabilities                       $ 27,565,642          $ 28,166,252
                      TOTAL      $209,865,019     $210,219,721
                                                                                   Net Assets                              $ 182,299,377         $ 182,053,469
                                 $27,565,642      $28,166,252                      Total Liabilities and Net Assets        $ 209,865,019         $ 210,219,721
                                                                            San Francisco Housing Authority
                                                                            440 turk Street, San Francisco, Ca 94102
The San Francisco Housing Authority thanks all the Elected Officials, the
SF Housing Commission, SFHA Staff, Volunteers, and most importantly,
the Residents who contributed to the creation of this Annual Report.

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