Case study Methodist Ladies College Top Melbourne School reduces print costs by between five and ten percent Client Profile Client Challenge “Fuji Xerox Global Services has Founded in 1882, Methodist MLC’s Director of Corporate Services, cut administration costs by Ladies’ College (MLC) in Melbourne Christian Gusner, had noticed printing costs between five and ten percent were increasing dramatically, along with is a centre of educational with further reductions expected demand for quality printed material and excellence with a reputation for more access to out-of-hours printing. as the contract continues, a adopting new technologies early. Christian considered the options and realised remarkable saving considering that streamlining the print and copying productivity has increased It was also one of the first workflow would reduce costs and open the significantly from the service.” schools to introduce laptops for door to a better printing service. He also Christian Gusner, students and won The Australian wanted to replace MLC’s old printers with Director of Corporate Services, MLC newspaper’s ‘School of the more productive devices. This would increase the school’s print capacity and reduce the TMLC had over 200-office machines onsite year 2002’. Needless to say, the overall number of machines being used, including faxes, copiers, scanners and black school’s staff and students expect rationalising office space for other activities. and white printers. Fuji Xerox Global Services exceptional IT support. Consolidating MLC’s many print devices halved the number of machines by replacing and suppliers would reduce time spent on single function and stand-alone devices administration tasks and the risk of toner with networked multifunction machines running out or wrong orders being placed. and improved the PrintCentre’s production capabilities with new equipment to be Client Benefits managed and staffed by Fuji Xerox. Fuji Xerox Global Services approached Christian with a strategy that met the “There was an increasing need school’s entire key printing goals. Fuji Xerox from staff and students for better Global Services proposed integrating MLC’s quality printing and the structure operations with a cost allocation software we had in place couldn’t meet package to disburse print centre overheads more accurately and provide MLC with a single that demand. I didn’t want to customer invoice system for easier billing. have to employ more staff. Customer Case Study – Methodist Ladies College “Fuji Xerox’s solution offered access to better quality documents and also met our other business objectives.” “The excellent synergy between MLC and Fuji Xerox throughout the process has produced very healthy results and a much higher level of service.” CHRISTIAN GUSNER, DIRECTOR OF CORPORATE SERVICES, MLC Fuji Xerox’s solution offered have better colour solutions than before, so relationships and raising funds on a all non off-set printing is now done in-house,” fee-for-print basis for educational activities. access to better quality said Christian. documents and also met our “It’s a win-win situation. The Two Fuji Xerox experts work fulltime in the other business objectives.” PrintCentre and also provide preventative excellent synergy between Christian Gusner, maintenance and support for the school’s Director of Corporate Services, MLC MLC and Fuji Xerox throughout multifunction devices. They keep the PrintCentre operating for an additional two the process has produced very Christian was impressed by the way Fuji hours each day, eliminating bottlenecks in the healthy results and a much higher Xerox Global Services took responsibility for print and copying workflow. If a PrintCentre level of service for the school. Fuji the school’s print environment, freeing up his operator gets sick or takes annual leave, Fuji focus for other tasks. The changes to MLC’s Xerox provides a replacement operator to Xerox’s comprehensive solution PrintCentre have been significant. Producing maintain constant print production. has cut costs and improved most of the eight million impressions printed the quality of the school’s annually by the school, the PrintCentre’s “Previously, MLC employed a printed material substantially. become much smarter and faster. Using the full-time PrintCentre operator, but Additionally, the dependable new electronic submission system, users can send print jobs directly to the PrintCentre via could offer them virtually no up service covers all of MLC’s print MLC’s intranet, saving valuable time. skilling or opportunity for career requirements, giving me one less The deployment of high volume black and advancement. Fortunately Fuji area of IT to think about.” white and colour equipment in the PrintCentre Xerox has a company structure Christian Gusner, has increased service levels substantially and is that gives our new PrintCentre Director of Corporate Services, MLC driving savings across the school. Around the operators a ladder to climb, campus, staff and students make regular use of the multifunction devices, which provide reducing our HR workload.” lower running costs and have greatly increased Christian Gusner, print productivity and document quality. Director of Corporate Services, MLC “We now have a much better mix of black MLC plans to share the service with other and white and colour machines. We certainly schools in the area, developing closer working Customer Case Study – Methodist Ladies College About Fuji Xerox Global Services Fuji Xerox Global Services is the market leader in outsourced document management services, offering the widest range of services, products and solutions in the industry. Our suite of offerings includes consulting, imaging, content management, design and outsourcing. At Fuji Xerox Global Services we work with our customers to deliver efficiencies within their organisation, by improving their document intensive business processes and delivering measurable business results. Our aim is to help our clients work more efficiently, produce more effective documents, reduce their costs and ultimately, better serve their customers. We have helped many organisations across Australia improve the way they work. 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