TRAINING AND DEVELOPMENT IN TELECOM SECTOR

Document Sample
TRAINING AND DEVELOPMENT IN TELECOM SECTOR Powered By Docstoc
					TRAINING AND
DEVELOPMENT
 IN TELECOM
   SECTOR
 GROUP NO.4
 TELECOM INDUSTRY
      IN INDIA
 India is 4th largest market in Asia after
 China, Japan and South Korea.
 India is the 5th largest in the world and
 2nd largest among emerging economies of
 Asia.
 Contribution of telecom sector in terms
 of revenue is 2.1 % of GDP as compared
 to 2.8% in developed economies.
TELE STATS
         Indian Telecom           Stats

Total telephone subscriber base   452.91
Over all Tele-density             38.88%
Fixed-line user base              37.66
Wireless user
                                  415.25
base (GSM+CDMA+WLL(F))
GSM Subscribers                   298.15
CDMA Subscribers                  105.51
Monthly additions (Wireline +
                                  11.44
Wireless)
Monthly additions (Wireline)      -0.15
Monthly additions (Wireless)      11.59
Broadband subscribers              6.40
DEPARTMENTS
                   CUSTOMER
                     CARE
          SALES                MARKETING




SUPPLY CHAIN
                    Telecom          NETWORK
MANAGEMENT




           IT                   HUMAN
                               RESOURCE
                    PROJECT
                  MANAGEMENT
    WHY TELECOM
     TRAINING?
•With privatization of telecom sector in India
VAST JOB OPPORTUNITIES.
• FAST CAREER GROWTH because of fast
expansion of telecom sector.
• World class HIGH TECHNOLOGY field.
•BETTER JOB OPPORTUNITIES AND PAY
PACKAGES than other sectors.
•HIGH MARKET DEMAND for telecom
engineers in India and Abroad
 TYPES OF TRAINING
• Customer Orientation,     • Sales Skills and Project
• Personality Development     Presentations
  & Grooming                • Telecom Technology &
• Communication Skills        Products
• Customer Service          • Marketing Approach
• Team work                 • Customer Expectations
• IT Skills                 • Sales Acquisition
                              Approach
             TRAINING MODULES
Module                                           Course Contents
Module I     Familiarization, Telecommunication in India, Telecom Opportunities, Various
             telecom operators and telecom equipment vendors, future telecom scenario in
             India, World telecom history and today's scenario
Module II    Communication Fundamentals and Digital Communication.
Module III   GSM Fundamentals, System technique in GSM, Channel concept, Radio Interface,
             Air Interface, Traffic Cases, GSM Identities.
Module IV    Telecommunication Fundamentals covering telecom networks, switching,
             signaling, Inter working between networks, Introduction to network planning
Module V     Signaling in telecommunication network.
Module VI    RF fundamentals, RF survey, planning and optimization of GSM network, Field
             study.
Module VII   MW planning and survey. Field study.
Module IX    Operation and Maintenance of telecommunication network, Classification of
             faults, O&M Philosophy, O&M support system. Telecom infrastructure
             development, installation practices of telecom equipments, check lists to ensure
             quality. Practical on installation of equipment.
Module X     Introduction to New Technologies : CDMA, GPRS, Optical Networks, VoIP
            BENEFITS
• Better coordination and planning

• Qualified and Experienced project implementation
  team

• Defined process and workflow

• Minimized errors in planning and implementation
TRAINEE PROGRAMS AT
 TATA TELESERVICES
        LTD.
 Management Trainee Scheme
 Executive Trainee Scheme
 Graduate Engineer Trainee Scheme
 Diploma Engineer Trainee Scheme
    TYPES OF                   MODE OF
    TRAINING TO BE              TRAINING
    PROVIDED                    DELIVERY
                               •   Class Room
• Basic Induction – The
                               •   E-Learning
    Udaan
                               •   On-the-Job- Training
•   New Product Launch         •   Audio/Video Con Call
•   On Job Training
•   Refresher Training
•   Soft Skill Training
•   All other training needs
    raised by BUs.
“I hated every minute of
training, but I said, - Don’t quit.
Suffer now and live the rest of
your life as a champion” –
Mohammad Ali

				
DOCUMENT INFO
Shared By:
Categories:
Stats:
views:2748
posted:3/26/2010
language:English
pages:12