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					  WORKSHOP E-4
    SHAPING A
   NEW FUTURE
FOR OUR PROGRAMS

            Arras, Inc.
    CWLA CONFERENCE June 2002
Today‟s Topics:
Our Workforce
• Who‟s working for you?
• Who‟s out there?
• The public, private sector picture
• A new look for the future
• The new workforce project
                      Arras, Inc.
              CWLA CONFERENCE June 2002
 Graying of the American Workforce

• Too few people to replace the “boomer”
  generation of 76+ million

• More people leaving the workforce earlier

• More people unwilling to work ever-
  longer hours for large organizations

                      Arras, Inc.
              CWLA CONFERENCE June 2002
“Boomer” General Characteristics
      As a cohort compared to previous
         generations, they are generally:
•   Living longer and healthier lives
•   Greater affluence with more options for
    work, learning and leisure
•   Better educated and more
    knowledgeable
•   Higher expectations
                        Arras, Inc.
                CWLA CONFERENCE June 2002
   “Traditional” Retirement



                                           Learn
                                           Work
                                           Leisure




Childhood   Adulthood         Late Adult


                    Arras, Inc.
            CWLA CONFERENCE June 2002
        Third Half of Life:
     A New Definition of Aging

“As life expectancies have steadily grown over
 the past century, these individuals now can
 expect to live an additional 30 years, years
 that are added to the middle of one‟s life, not
 to the end.”

from Jack and Phoebe Ballard, Turning Points: Create Your
Path Through Uncertainty and Change (2002) and Beating the
Age Game: Redefining Retirement (1994).

                          Arras, Inc.
                  CWLA CONFERENCE June 2002
            New Trends in the
           Boomers‟ “Third Age”
Motivated to:
• Use their knowledge,
  skills, assets productively
• Have better balance                                                    Learn
  between work, learning                                                 Work
                                                                         Leisure
  and leisure
• Find meaning and
  passion-give back               Childhood     Adulthood   Late Adult
  (Returnment™)


                            Arras, Inc.
                    CWLA CONFERENCE June 2002
       Six Key Values of Boomers
•   A sense of belonging
•   Giving something back
•   Taking risks
•   Entitlement
•   Expectations of a good life
•   Experimentation

from James Gambone, ReFirement: A Boomer’s Guide to Life After 50 (2000)


                                  Arras, Inc.
                          CWLA CONFERENCE June 2002
            Boomers Giving Back
         AARP/ RoperASW Survey (2001)*
• 6 in 10 wished they had a more socially
  meaningful life
  “Financially stable and having reached a comfortable level of
  well-being, we realize we have a responsibility that goes beyond
  our own life and our own family, and we seek meaning by
  helping other people.”
• 8 in 10 wished they could do good deeds for
  other people
  “This is how we felt when we were younger, and we haven‟t lost
  our commitment to social responsibility.”

  *National telephone survey of 2118 Americans aged 18+, and an additional
  1071 Americans post September 11.Boomers here means “leading edge”
  boomers aged 45-54.
                                 Arras, Inc.
                         CWLA CONFERENCE June 2002
         Returnment™

Returnment (ri tėrn΄ mәnt), n. 1 the act
of giving back or returning in some
small way what the world has given you
2 as an alternative to retirement.



                    Arras, Inc.
            CWLA CONFERENCE June 2002
         Work As Service


“The purpose of life is to serve and to
show compassion and the will to help
others. Only then have we ourselves
become true human beings.”

                                Albert Schweitzer

                    Arras, Inc.
            CWLA CONFERENCE June 2002
     Meaning and Purpose

“Having a meaning and purpose in our
lives is our number one need. If we
don‟t have any sense of meaning, if we
can‟t point to any purpose beyond our
narrowly defined self-interest, all the
power and prestige in the world will still
leave us hollow and incomplete.”
                                 Ralph Ahlberg
                     Arras, Inc.
             CWLA CONFERENCE June 2002
      Workforce Comparisons
• Private Sector

• Public Sector

• Non-Profit Sector



                          Arras, Inc.
                  CWLA CONFERENCE June 2002
              Private Sector
• Pros
  –   Fast moving
  –   Higher salaries
  –   Career advancement
  –   Good training
  –   Flexibility

• Cons
  – Social conscious
  – Stability
  – Location

                          Arras, Inc.
                  CWLA CONFERENCE June 2002
                Public Sector
• Pros
  – Benefits
  – Stability

• Cons
  – Slow moving
  – Bureaucratic
  – Non Creative

• Neutral
  – Salary


                           Arras, Inc.
                   CWLA CONFERENCE June 2002
            Non Profit Sector
• Pros
  – Personal fulfillment
  – Numerous Opportunities

• Cons
  –   Salaries
  –   Promotional opportunities
  –   Training/Development
  –   Certification requirements

                           Arras, Inc.
                   CWLA CONFERENCE June 2002
      The


      Model
Using
 Partnership
     to Create
          Options

            Arras, Inc.
    CWLA CONFERENCE June 2002
Step 1: Choosing Your Partners
•   Trust Building
•   Establish Your Goals
•   Establish Your Values
•   There are Four Primary Components to the New

Step 2: Laying the Groundwork
• Formalize the “Partnership Team”
• Meet with Important Players
• Establish Formal Agreements
                         Arras, Inc.
                 CWLA CONFERENCE June 2002
        Step 3: Starting Out

• Mutual Investment

• Parallel Systems

• New Systems



                      Arras, Inc.
              CWLA CONFERENCE June 2002
      Morrison Center                                                         Janus Youth Programs
  Child & Family Services                                                         Sec. 501(c)(3)
        Sec. 501(c)(3)                                                             Dennis Morrow,
Jay C. Bloom, President/CEO                                                       Executive Director

      17 million                                                              9 million
   operating budget                                                        operating budget
                                                     Arras
                                                 Sec. 509(c)(3)
                                           Sec. 509(c)(3) Supp. Org
                                             Service Organization
                                          Performs HR & Financial
                                           functions for two member
                                        organizations & selected others

                                        Barb Hutsell, Executive Director

                                                1.9 million
                                              operating budget


                                               Youth Employment               Children’s Land Trust
        Children’s Campus                           Institute                     Sec. 501(c)(3)
           at Edgefield                                                            Dennis Morrow,
                                                                                  Executive Director
Counterpoint Day & Residential Svcs.
Eastwind Community & Family Ctr.                                            Purpose is to develop land &
Edgefield Children’s Services
MESD’s Arata Creek School
                                                                           property for children’s services
                                               Arras, Inc.
                                       CWLA CONFERENCE June 2002
        Arras, Inc.
CWLA CONFERENCE June 2002
     Step 4:       The Challenges

• You Want To Do What?

• What‟s A MEWA Anyway?

• You Took Away My Vision Benefit!!!



                      Arras, Inc.
              CWLA CONFERENCE June 2002
         Step 5: The Rewards
•   Decreased Administrative Overhead
•   Increased Opportunity for Staff Development
•   Increased Overall Employee Benefit Package
•   Improved Contracting Success
•   Expanded Community Opportunity
•   New Partners



                         Arras, Inc.
                 CWLA CONFERENCE June 2002
      Step 6: The Ongoing Work

•   Value Added
•   Maintaining the Relationships
•   Bracing for Ongoing Change
•   Charting the Future




                       Arras, Inc.
               CWLA CONFERENCE June 2002
    The Eight I‟s of Successful Partnerships
•   Individual Excellence: Partners are strong in their own right.
•   Interdependence: Partners have complementary assets and skills.
•   Importance: The relationship fits major strategic objectives of the
    partners, so they care about making it work.
•   Investments: Partners invest in each other.
•   Information: Partners share information required to make the
    relationship work.
•   Institutionalization: The relationship is give an formal status.
•   Integration: Partners develop linkages and shared ways of operating.
•   Integrity: Partners behave toward each other in honorable ways that
    justify and enhance mutual trust.

                                                                      Rosabeth Kanter
                                                              „Collaborative Advantage”
                                                         Harvard Business Review 1994




                                 Arras, Inc.
                         CWLA CONFERENCE June 2002
  Arras New Workforce Initiative

• Workforce Initiative
  –   Workforce Recruitment
  –   Workplace Redesign
  –   Lifework Learning Center
  –   Model Evaluation and Replication




                         Arras, Inc.
                 CWLA CONFERENCE June 2002
          Workplace Redesign
• New models of employment that support the
  changing workforce, such as flex-time, part-time
  shifts, job-sharing, and project and time-limited
  /seasonal work
• Flexible compensation and benefit offerings to meet
  the needs of a diverse workforce with possible
  different needs
• Training programs, i.e. orientation, supervisory and
  management skills, diversity awareness, that
  prepares the current organizational culture to
  welcome and effectively integrate the new workforce
                          Arras, Inc.
                  CWLA CONFERENCE June 2002
         Workplace Redesign
               (cont.)
• Legislative and regulatory changes that
  permit the use of non-credentialed/non-
  licensed workers under appropriate
  supervision.
• Alternative treatment protocols such as
  intergenerational treatment or specialized
  treatment models based on diversity of clients
  and staff.

                        Arras, Inc.
                CWLA CONFERENCE June 2002
      Workforce Recruitment
• Comprehensive, outreach innovative
  recruitment strategies designed to attract the
  experienced worker/volunteer.
  – Comprehensive advertising, recruitment,
    communication programs that reaches target
    workforce and educates them about flexible and
    meaningful employment/volunteer opportunities in
    the non-profit human services sector.



                        Arras, Inc.
                CWLA CONFERENCE June 2002
     Workforce Recruitment
            (cont.)
– Linkages with area corporations, employee
  groups, retirement associations, civic clubs, and
  volunteer organizations to market employment
  and volunteer opportunities to target workforce.

– New media technology to screen, assess, and
  match interested employees with employment
  and volunteer opportunities



                       Arras, Inc.
               CWLA CONFERENCE June 2002
     Lifework Learning Center

• A comprehensive training and education
  center that builds organizational employee
  competency and capacity through skill-
  building courses in traditional classroom
  settings and through distance learning
  channels.



                      Arras, Inc.
              CWLA CONFERENCE June 2002
     Lifework Learning Center
              (cont.)
• Training programs assure that workers,
  incumbent and new, older and young,
  inexperienced and experienced, continue
  to add value to the organization, and build
  an ethic of lifelong learning into the
  organizations.



                       Arras, Inc.
               CWLA CONFERENCE June 2002
      Lifework Learning Center
             Strategies
• Linkages with local community colleges to
  establish credited coursework and degree.
  tracks as well as distance learning channels.
• Eight week new employee training
  (internship) program.
• Training/professional development courses
  for supervisors to assure high quality
  supervision/coaching of staff.

                        Arras, Inc.
                CWLA CONFERENCE June 2002
     Lifeworks Learning Center
          Strategies (cont.)
• On-going training in the core competencies
  needed in the delivery of service to children,
  youth and families using national standards and
  best practices models (North American
  Certification Projects).
• Team-building strategies including mentors and
  support groups for the new workforce.
• Leadership development training programs to
  develop future organizational leaders.
• Expanded use of distance learning technology.

                        Arras, Inc.
                CWLA CONFERENCE June 2002
Model Evaluation and Replication
• Track impact of model and disseminate results.
   – Advisory Council of target workforce from the
     community to stimulate creativity and inclusiveness
     throughout the project; evaluate project impact.
   – Track impact using the following indicators:
          –   Rate of turnover
          –   Employee satisfaction
          –   Average length of employment/service
          –   Length of vacancies
          –   Diversity of employees
          –   Rate of employment of Lifework Learning Center



                               Arras, Inc.
                       CWLA CONFERENCE June 2002

				
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