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HOLLAND HALL
COUNTRY HOUSE
HOTEL
Wedding Celebration Pack
TEL: 01695 624426
E-mail:deborah@hollandhallhotel.co.uk
www.hollandhallhotel.co.uk
20% off Sunday-Thursday 15% off Friday
Warm Pastry Tartlet Fully Inclusive Extras
Filled with wild mushrooms, smoked ham and a cream sauce.
King Prawns and Lime Dressing Blue or Red Carpet Reception
With baby leaves and exotic fruits. Bride & Groom greeted by
Hors d’oeuvres Management with Lanson Black Label
Smoked salmon, king prawn, Parma ham,
fresh melon and pate with herb leaves salad. Champagne
Served with a choice warm breads. Bucks Fizz Reception drink for your
Smoked Chicken Salad Guests on Arrival. Canapé’s can be
Topped on Moroccan cous cous with sun-dried tomatoes, enhanced
with a honey dressing. supplied as an optional extra @
£2.95pp
******* ½ Bottle from the exclusive wine
Leek & Potato Soup
collection
Lamb & Vegetable Broth Soup 2 Bottles of Mineral Water per table
Glass of Champagne from Champagne
French Onion Soup with Cheese Soufflé
Fountain dressed with strawberries or
Pink Grapefruit and Champagne Sorbet raspberries
Hire of Room for daytime celebration
Passion Fruit and Peach Schnapps Sorbet
Choice of floral arrangement for each
Lemon and Lime Sorbet table.
Table ribboning in your choice of
*******
Roast Breast of Duckling colour
With black cherry and cognac or orange and Cointreau sauce Exclusive Top Table setting with skirt,
(please make one selection) draped table linen and ivy trail.
Roast Barrel of Lamb
With mint and rosemary jus Includes Crystal cut glass & Villrooy &
Roasted Fillet of Beef Boch cutlery, Ritz bone China crockery
With Madeira sauce Candelabra on the Top Table
Sea Bass Fillets
With a saffron cream sauce White linen napkins for all guests.
Management to act as Master of
******* Ceremonies
Chocolate Tulip
Chocolate cup filled with chocolate and Grand Marnier soufflé Hire of cake stand and knife
floated on chocolate and fruit sauces surrounded with berries and Souvenir wedding memento frame.
dusted with icing sugar Overnight accommodation in a Suite
Strawberry Brandy Snap Basket
Strawberries soaked in vodka and bound in whipped cream layered which includes Breakfast for Bride &
into the basket Groom, champagne, strawberries and
Selection of English and Continental Cheeses shortbread, chocolates and flowers in
Served with biscuits, grapes and celery
Lime & Panacotta the sitting room.
Italian style dessert served with shortbread biscuits and a compote 2 Aqua pack bouquets for you to give
of fresh raspberries, blue berries and blackcurrants as gifts.
*******
Menu Tasting for Bride and Groom
Optional Extra (To ensure the menu meets your requirements.* Also
Coffee and Cream ideal for a family get together. Additional guests
With handmade chocolate selection. charged at 50%)
£2.50 First Anniversary lunch or dinner
(a voucher for £50) with overnight accommodation
£53.45
Per Guest
31st March 2006 – 31st March 2007
*Please select one starter, one soup or sorbet, one main course and one dessert. All main course meals are
served with a selection of seasonal vegetables and potatoes. Dietary requirements catered for on request.
31st March 2007- 31st March 2008 £58.75 per person
Inclusive of all as above.
Inclusive of VAT at the standard rate of 17.5%. However service charges are left purely to your discretion.
Prices Valid till 31st March 2008
20% off Sunday- Thursday 15% Off Friday
Discounted offer only applies with evening buffet
Fresh Fruit Medley Fully Inclusive Extras
Duo of melon served with fresh pineapple, strawberries and Blue or Red carpet reception
fruit sauce.
Bride & Groom greeted by management
Freshly Poached Salmon and Prawn Platter with bubbly
Served with seafood sauce
Bucks Fizz Reception drink for your
****** guests on arrival. Fruit shoots for children
Hotel Prepared Cream of Chicken and Sweet Corn Soup
Served with crusty bread roll and butter
Two glasses of Australian chardonnay or
Hotel Prepared Puree of Seasonal Vegetables cabernet sauvignon served with your meal.
Served with crusty bread roll and butter Two large bottles of mineral water on each
Hotel Prepared Minestrone Soup table.
Served with crusty bread roll and butter
Sparkling wine for fountain poured by Bride
****** & Groom for the toast.
Steak of Roasted Sirloin of Beef
` With a rich red wine sauce
Hire of room for day time celebration
Choice of floral arrangements for each
Supreme of Chicken Breast table.
Served with a white wine and mushroom gravy
Table Ribboning in your chosen colour.
Roast Leg of Lamb
With a redcurrant and port wine jus
Top table draped in matching colours, with
****** ivy trail.
Strawberries and Cream Candelabra on the top table and an
Plump fresh strawberries dusted with icing sugar with phsalis exclusive table setting include Crystal cut
served with fresh pouring cream
glass, Villrooy & Boch cutlery & Ritz bone
Chilled Chocolate Pyramid China crockery.
With Tia Maria cream
White linen for top table and a choice of
Individual Lime Panacotta coloured napkins for all the guests.
Italian style dessert served with fresh raspberries, blue
Management to Act as Master of Ceremonies
berries and blackcurrants
Hire of cake stand and knife
Citrus Tart with Clotted Cream
Served with fresh clotted cream
Souvenir wedding memento frame.
****** Overnight accommodation in a suite
Optional Extras inclusive of breakfast with sparkling wine
Coffee and Cream and strawberry shortcake and mineral water
With chocolate mint in the sitting room.
£1.95
Coffee and selection of Handmade Chocolates 2 Aqua pack bouquets for gifts
£2.50 Menu tasting for Bride & Groom
(Dinner will be provided from chosen reception menu to
ensure it meets your required tastes. Also great for family
get together! Additional guests 50% off)
First Anniversary Lunch or Dinner (voucher
£38.95 for £40)
Per Guest
31st March 2006-31st March 2007+
*Please select one starter, one soup, one main course and one dessert. All main course meals served with
seasonal vegetables and potatoes. Dietary requirements catered for on request.
31st March 2007-31st March 2008 £42.50 per person
Inclusive of all as above.
Inclusive of VAT at the standard rate of 17.5%. However service charges are left purely to your discretion.
Prices valid till 31st March 2008
Is Available
th
Saturdays from 30 September 06 to 31st March 07
Sunday to Friday Inclusive from 1st April 06 to 31st March 07.
15% Off Sunday-Thursday 10% off Fridays
.
Cream of Vegetable Soup Fully Inclusive Extras
Served with crusty bread roll & butter
Prawn and Egg Marie Rose Blue or Red carpet reception
Bubbly greeting for the Bride &
Fan of Melon with Fresh Raspberries
Groom on arrival
****** Bucks fizz reception drink on arrival
Roast Breast of Chicken for all your guests.
Served with a rich gravy One glass of House wine with your
meal.
Roast Loin of Pork
Served with apple sauce
Glass of sparkling wine with tower
for toast.
Roast Turkey Hire of room for day time
Served with stuffing and cranberry sauce celebration
Prime Roast Beef 2 posy bowls for top table and posy
Served with Yorkshire pudding bowl in your chosen colour for
****** individual tables.
Top table draped and bowed
Deep Apple Pie and Cream
Choice of coloured napkins
Fresh Cream Profiteroles and Chocolate Sauce Management to act as Master of
Ceremonies
Black Forrest Gateau and Cream Hire of cake stand and knife
****** Overnight accommodation in Bridal
Optional Extra room for Bride & Groom with
Coffee and Cream breakfast
With chocolate mint
£1.95 upgrade to hand made chocolates for
0.95p
£34.45
£1.95
Per Guest
31st March 2006-31st March 2007
Price is all Inclusive of the above
Please order one starter, one main course and one dessert. All main courses are served with seasonal
vegetables, roast and new potatoes. Dietary requirements catered for on request.
31st March 2007-31st March 2008 £37.95
Inclusive of VAT at the standard rate of 17.5%. However service charges are left purely to your discretion.
Prices valid till 31st March 2008
Ideal for renewal of Wedding Vows
Available Monday – Thursday*
*(Not available on bank holiday weekends and subject to availability)
Fully Inclusive Extras
Cream of Vegetable Soup
Served with crustry bread roll & butter
Fan of Melon & Seasonal Fruits
with Fruit Puree
Blue or Red carpet reception
Bubbly greeting for the
Prawn Cocktail
Bride & Groom on arrival
******* One glass of wine with your meal.
Freshly Baked Roll & Butter Choice of coloured napkins
Management to act as Master of
******* Ceremonies
Breast of Chicken Diane
Coated in a brandy cream & mushroom sauce 50% off overnight accommodation for
Roast Sirloin of Beef Bride & Groom
Served with Yorkshire pudding & rich meat gravy
Supreme of Salmon Evening room hire 50% Off
Coated in a cream & leek sauce Evening buffet of:
Roast Leg of Lamb
With rich meat gravy o Assorted large pizzas
Honey Roast Ham o Barbeque chicken drumsticks
With a cider & apple sauce
Brie & Brocolli Pativier o Black pepper & sea salt chips
With a cream of leek & saffron sauce o Buttered French bread
All main courses are served with roast potatoes and sauce. Your o Coleslaw
vegetable selection of carrots, french beans & new potatoes will be o Pasta salad
served family style.
******* o Mixed leaf salad
Fresh Cream Profiteroles
Topped with chocolate sauce
Black Forrest Gateau Upgrade to
Presented with sweetened whipped cream Bucks fizz reception for £1.50 per guest
Apple Pie
With pouring cream Champagne Tower £2.50 per guest
(Glass of sparkling wine included)
*******
Optional Extra
Coffee and Cream
With chocolate mint.
£1.95
Please order one starter, one main course and one dessert, which will be served to
all your party. Dietary requirements catered for on request.
Only £25.00 per guest attending day & night receptions
Additional £6.95 per guest attending night only reception
Inclusive of all as above
Inclusive of VAT at the standard rate of 17.5%. However service charges are left purely to your discretion.
Prices valid till 31st March 2008
Civil Weddings
Holland Hall is registered to hold Civil Wedding Ceremonies on the premises. This has to be
Co-ordinated with the Registrar at the Town Hall, Ormskirk, for which there is a separate charge.
Included in Civil Ceremony charge is room set-up, an area for the signing of the certificates and floral
decoration of ceremony table, and use of our MP3/Cd/P.A system, which can be used for the Civil
Wedding service.
2006 £150.00. 2007 £150.00
Vegetarian & Dietary Requirements
Wide selections of dishes are available. However should you have any specific requirements then we
will be only too happy to discuss them with you, prior to the event.
Inviting Children
Inviting children can always be an interesting challenge. In an effort to make them feel part of the
day we have developed a couple of options for you, for the daytime. However, we recommend that
they leave before 9.00pm, and they need to be supervised at all times.
Meals- 50% off Inclusive Price - Children under 12 Drinks
Childs 1 Small portion of main meal
OR
Childs 2 Choice of children’s menu served with chips Bottle of Fruit Shoot on arrival and one with
& beans. Roll and butter, small portion of
adult starter or soup and speciality ice cream
the meal.
or Cornetto.
Champagne Fountain
This is provided on all our Drinks Reception packages* and includes sparkling wine or champagne as
specified on your chosen package. This gives an excellent photographic opportunity. Excludes Lilly. It is
possible to upgrade to champagne for an extra charge.
Dressed Fountain
To give the fountain a little something special we can dress the glasses with either fresh strawberries
or raspberries for an additional charge of 50p per person. Included in Jasmine Package
Bridesmaid Bridegrooms Father Brides Mother Bridegroom Bride Brides Father Bridegrooms Mother Best man
This is an example of a traditional top table setting
Seating Plans
Seating plans will be discussed with you at the time of the final arrangements, normally 28 days prior to the
wedding date. The three questions we are asked most frequently are:
1. Can we mix family and friends? – The answer is “yes”
2. Who sits where on the top table? – There are many formats; here is one we find most are comfortable
with.
3. Can I have a top table where everyone sits around a table? – “Yes” this can be a block or a round
table.
Remember there are no hard and fast rules; it is your day so seat people
Toast & Speeches
It is traditional that speeches take place after the wedding breakfast, however, a standard charge of £250.00 is charged per
45 minutes if you decide to speech before the meal, this will cover the cost of staff. We will invite the Bride & Groom to cut
the cake and then start the champagne fountain. Traditional order of speeches are as follows:-
1st – Brides Father – Proposes a toast to the Bride & Groom
2nd – The Groom Responds – Doing Thank You’s and proposing a toast to the Bridesmaids
3rd – Best Man – Final Speech
Cake Cutting
Should you wish your cake to be cut and portioned on the evening, the charge will be 30p per guest attending and includes
all labour charges and supply of cocktail napkins.
The cake will be put on platters, and placed around the room. Any portioned cake left at the end of the evening will be
disposed of. (Please note that this meets current health & safety regulations).
General Information
The all inclusive prices are based on 45 guests or more, a supplement of no less than 5% or no more than 10% will be charged
on numbers significantly less than this figure. (The charge will be agreed after discussion with the Hotel Management)
The menu and details must be given to us no later than 28 days prior to the wedding, with final numbers and final settlement
made 10-14 days prior. Payment should be made in accordance to the Terms & Conditions policy.
Please bring your table plan for display, your place cards (sorted in table and seating order, with children, vegetarians or
dietary requirements highlighted), wedding cake and any additional items you require placing on tables the day prior. If you
wish to personalise your tables further, an extra charge will be incurred. Please ask at the time of booking
A second copy of the seating plan is required for the hotel to use.
Confetti & Favours
Due to local complaints we would ask you to remind your guests that confetti is not to be thrown on hotel property. If it
is essential that you require a photograph of a confetti shower, then a charge will be made of £35.00, as we have to ensure
that none is blown onto local property.
Alcoholic favours are not allowed due to licensing laws.
Prices are Valid up to 31st March 2007
The bookings for a wedding are on the understanding that all our terms and conditions are accepted. Any alterations must
be made in writing and confirmed by the management at the hotel.
For wedding receptions taking place after 31st March 2007 please refer to terms and conditions
Evening Room Hire
Garden Suite £300.00 valid till 31st March 2007
Dean Wood Suite £225.00 valid till 31st March 2007
Terrace Suite £225.00 (New spring 2007)
Fully inclusive of Hire of private room, private bar, balloons or flowers on tables, candles
on tables, tables draped in chosen colour and your choice of coloured napkins. Both suites have use
of the hotel gardens and terraces
Maximum Numbers for Evening Reception
Garden Suite 300 Guests
Deanwood Suite 200 Guests
Terrace Suite
Entertainment
Discos- £150 paid on the night. Unless included in the package
Bands & Cabaret Artists Prices available on request
Your own entertainment can be arranged although an electrical test and Public Liability Insurance
document must be provided before the event.
We place as much importance on your Evening Wedding Reception as the Daytime.
The evening buffet will be supervised by a member of our experienced management team, and
manned by our experienced staff. Throughout the buffet service, the food is replenished as
required.
The buffets are displayed, with the hot food served on heated display cabinets and in heated
chaffing dishes.
It is tradition at Holland Hall Hotel that the Bride & Groom open the buffet.
Buffet A Buffet B Buffet C
Chicken Curry & Rice Chicken Curry & Rice Chicken Curry & Rice
Baked Ribs Baked Ribs Baked Ribs
BBQ Chicken Drumsticks BBQ Chicken Drumsticks BBQ Chicken Drumsticks
Assorted Large Pizzas Assorted Large Pizzas Assorted Large Pizzas
Jacket Potatoes Jacket Potatoes Onion Bhaji
Spring Rolls Spring Rolls Spring Rolls
Coleslaw Onion Bhaji Coleslaw
Pasta Coleslaw Pasta
Pasta Mixed Salad
Bread Rolls Bread Rolls
Cold Meat Platter Cold Meat Platter
Salmon Platter
Beef Bourguignonne
Minted New Potatoes
£9.45 £11.45 £14.45
Additional Items
Salmon & Prawn Platter £75.00
Dressed Salmon £50.00
Cheese & Biscuits board serves 40 guests £75.00
` Sandwiches £1.50 per person
Meat Platter serves 40 guests £50.00
31st March 2006-31st March 2007 Buffet A £10.45, Buffet B £12.45, Buffet C £15.45
Prices are per guest attending the function. All guests attending must
be catered for, and seating will be provided for that number.
Standard Selection of Desserts - Assorted gateaux & cheesecakes £3.50 per Guest
(Please allow dessert catering for at least 50% of your guests).
Desserts are served when the queue from the buffet has finished
Due to health & safety legislation, our risk assessment allows a maximum time for the buffet to be
displayed of 11/2 hours. Please note that at this time any food left will be destroyed and cannot be
taken off the premises.
A selection of 5 items £14.95
A selection of 6 items £16.95
A selection of 7 items £18.95
BBQ MENU :
BBQ Baked Ribs
BBQ Chicken Drumsticks
Cumberland Sausages
Grilled Sirloin Steak (4oz)
Grilled Salmon Steak Marinated in a fresh Lime & Olive Oil
Selection of Hotel Prepared Pizza
Vegetable Kebabs
Chicken Breast (4oz)
100 % Beef Burger
100% Lamb Burger
Included in the price are the following:
Jacket & Minted New Potatoes
Mixed Salad
Coleslaw
Pasta Salad
Buttered French Bread
Relish Tray
Desserts
1 Item £3.50
2 Item £4.50
3 Item £5.25
Fresh Strawberries & Cream
Lemon Tart served with Clotted Cream
Lancashire Cheese & Biscuits
Canapés Selection @ £2.95 per person
Roast sirloin of beef & horseradish sauce
Oak smoked salmon & crème fraiche
Mini cheese & tomato Pizzas
Chicken liver & wild mushroom pate with cranberry sauce
Prawns bound in Marie Rose sauce
HOW TO BOOK
Wedding accommodation will be booked automatically for the Bride & Groom in one of our Bridal Suites.
We would also, upon request, by the Bride & Groom, book rooms for the Bride & Groom’s parents and
grandparents. All other wedding guests will book their own accommodation requirements as required.
No block bookings can be made.
Accommodation Rates
Accommodation rates are per guest, and includes accommodation with breakfast, a lighter,
healthier option is served throughout the summer months & at certain other times during
the year. A full English breakfast can be ordered, for which a supplement of £5.00 will be
charged.
The rates are based on a twin room or a double room sharing
Saturday Only Standard Room £40.00
Hall Rooms £52.50
Hall Suite (Bedroom & Lounge) £65.00
Family Rooms charged as standard room
+ £10 per child per night
Friday Only Standard Room £35.00
Hall Rooms £45.00
Hall Suite (with bedroom & lounge) £55.00
Family Rooms charged as standard room
+ £10 per child per night
Family rooms are situated in the Cottage, which is situated across the car park,
overlooking the Golf Course.
Hall Rooms are situated in the original part of the 17th century Grade 2 listed building
and have free view TV installed.
Special Weekend Rates per person for 2 nights stay
2 Night Stay Standard Room £65.00
Friday & Saturday Hall Rooms £82.50
Hall Suite (Bedroom & Lounge) £112.50
Family Rooms charged as standard room +£20.00 per child
for two nights
Sunday
& Also Spring & August Bank Holiday Mondays Standard Room £27.50
Hall Superior Room £40.00
Hall Suite (Bedroom & Lounge) £57.50
Family Rooms charged as
standard room + £10 per child per night
A deposit of £30.00 per room is required to confirm the booking
Rates are valid from 1st April 2006 – 31st March 2007
We do not operate an all night beverage service. Last orders on Friday & Saturday are 12.30am.
WEDDING & FUNCTIONS TERMS AND CONDITIONS
In order to avoid any misunderstandings regarding reservations the General (contd)
following is a resume of the terms and conditions of the Holland Hall
Hotel for weddings and functions held at the hotel. B) Notwithstanding anything contained in these terms, the company will not be
liable for any failure to perform its obligation to the client in whole or in part
Confirmation By The Client as a result of any of the following circumstances.
1. Strikes
All bookings are held an option until confirmation in writing is received 2. Other Industrial Action(s)
by the client. Anticipated numbers of guests must be advised to the 3. Fire at or Near the Hotel
hotel at the time of the booking and will be identified as the minimum 4. Flood at or Near the Hotel
guaranteed number on the hotel’s confirmation. 5. Civil unrest, dispute or Commotion
6. Act of God Including Interruption of Utility Services or
Cancellation and Amendment Charges Mechanical Failure
7. Legal action against the company, not resulting from its
In the unfortunate circumstance that you have to cancel or postpone negligence, preventing the supply of its services.
your confirmed booking at any time prior to the event, the hotel will 8. War
make every effort to re-sell the space on your behalf. We do reserve c) The client is advised that Holland Hall Hotel has a policy of offering family
the right to charge a cancellation fee based on the following below. We service at all of its functions.
do recommend however that you take out a cancellation insurance d) Corkage is available on all wines, champagnes and sprits and a levy will be
policy. charged to offset the cost of using glassware, the licensee, breakages and use
of facilities.
Between 3-6 months in advance – 25% of anticipated charges e) Holland Hall Hotel has a certificate, which allows the license to sell alcoholic
Between 1-3 months in advance – 50% of total anticipated charges liquor on the premises until 1:00am, however last orders are at 12:30 with
Between 14-31 days in advance – 75% of total anticipated charges dancing until 1:00am at the latest.
Between 3-14 days in advance – 85% of total anticipated charges f) The hotel has a policy of only accepting bookings with minimum numbers
Less than three days in advance – 100% of total anticipated charges between May and September to meet the revenue and these are as follows:
(which is a basic guide of our requirements)
Deposits
Garden Suite Deanwood
The hotel reserves the right to require a deposit of £300 when the 2006 £4000 2006 £2250
booking is confirmed in writing. Should the customer fail to pay such a 2007 £4400 2007 £3300
deposit within 10 days of being required to do so, the hotel may treat
the booking as being cancelled by the customer. In any event of ESTIMATED NUMBERS FOR THE ABOVE BASED ON THE CAMELLIA PACKAGE
cancellation, the deposit is non-refundable. Full pre-payment is AS FOLLOWS
required 28 days prior to the date of the function. The deposit is held 2006 DAY 60 2006 DAY 45
until 2 weeks after the event as a damage/loss waiver, when subject to 2006 EVE 150 2006 EVE 100
no damage or losses, it will be refunded in the form of a cheque. 2007 DAY 65 2007 DAY 50
2007 EVE 165 2007 EVE 125
Liability Examples
IF THE NUMBER REQUESTED FALLS BELOW THE MINIMUM, THE DIFFERENCE
WILL BE CHARGED ACCORDINGLY (MINIMUM NUMBERS
a) The hotel will be liable to the client and/or persons
attending the function for injury to persons or loss or
damage to property only where and to the extent that is has g) If the numbers reduce between the time of booking (and paying the deposit)
been negligent but otherwise will be under no liability to and making full prepayment by more than 10% each number thereafter will
be charged at the prevailing rate.
them whatsoever.
h) Future price and minimum revenue rises will be based on an increase of costs
taking into account, government minimum wage and national insurance rises,
b) The client will be liable for any loss or damage to the hotel’s
also the requirement for terrorism insurance and proposed increases of utility
property including walls, light fittings and equipment
bills, business rates, and to take into account the meeting of new European
(including items hired for their use) or injury to any person
including the hotel’s staff and shall indemnify the hotel legislation. We expect prices to rise by between 5-10% above RPI*
(government expectations are 2.5%/3% for the current fiscal year). *Retail
against any loss or liability (other than the hotel’s liability in
(a) above) arising from the function. price index.
Anticipated Numbers: (Day) ………………. (Night) ………………
c) The client is advised to consider arranging insurance for the
function covering public liability and loss and damage to its
Signed By the Client:…………………………………………………………………………………..
property and that of persons attending the function.
Date: ……………………………………………………
d) Guests with confirmed room reservations who do not stay for
all nights booked will be considered non-arrivals and liable
Signed for and on behalf of Holland Hall Hotel:………………………………………….
for the applicable cancellation charge.
Date:…………………………………………………….
e) Any items related to the event should be collected the
following day, otherwise the hotel cannot be held
responsible for any mislaid goods. Function Organisers
f) Due to the change of licensing laws 2005, it is illegal for 1. Holland Hall Hotel prides itself on its recruitment polices and its
customers to bring on the premises any alcohol, we can not compliance with all statutory obligations connected with the protection
only confiscate these items but we can also remove the of dignity and rights of our employees.
person(s) in question off the premises. 2. It is the company policy that all of its employees have to be treated
with dignity and respect and as a responsible employer; we believe that
we have the duty to our employees to protect them from inappropriate
General behaviour including the following.
a) The hotel will take all reasonable steps to fulfil the
Assault- Abuse-Harassment-Threats- Drunkenness
reservation to the best of its ability and in accordance with
Unfortunately a very small number of our guests have engaged in such behaviour
the details provided. However, it reserves the right to
provide alternative services of at least an equivalent consequently we fell bound to advise guests that this behaviour will not be
tolerated. In the event that we become aware of anyone behaving inappropriately
standard at no additional cost to the client.
we reserve the rights to take such steps, as we consider reasonably necessary in
order to protect our employees and guests. We are sure that you will welcome this
action and look forward to your support in this respect.
JAN 01/05
