Health Services_ Arizona Department of

							Health Services, Arizona Department of
  Description
  The Arizona Department of Health Services (ADHS) is responsible for public health, behavioral
  health--including the Arizona State Hospital, emergency medical services, the state laboratory, public
  health data and statistics, vital records, disease control, and the licensing and certification of health
  and child care facilities.

  IT Vision
  We are an organization that succeeds by listening, understanding, and responding to our customers.
  Our relationships are based on mutual trust and respect. We value people and provide an
  environment that allows them to grow and contribute.

  IT Mission
  We provide information technology leadership and solutions to improve the effectiveness and
  efficiency of the Arizona Department of Health Services’ program operations.


Goal 1
                Achieve compliance with Title II of the Health Insurance Portability and Accountability
                Act (HIPAA)>
Objective 1
  To complete HIPAA remediation, compliance auditing and testing.
  Current Situation

  Performance Measures
   1   Percent of completion.
       Status       Complete
                                         Target 03   Actual 03    FY 04         FY 05        FY 06
       Category: Input
                                                     25           75            100           100
Goal 2
                To improve the ability of current and future Information Technology Services (ITS) staff
                to provide efficient and effective customer service.
Objective 1
  Update and distribute customer satisfaction surveys.
  Current Situation

  Performance Measures




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   1   Percent of ADHS staff satisfied with ITS service.
       NOTE: FY04 is Baseline
          FY05 is To Be Determined
          FY06 is To Be Determined
       Status       Complete
                                         Target 03   Actual 03   FY 04        FY 05         FY 06
       Category: Input
                                                     0           0            0             0
Goal 3
                Enhance the agency's ability to further the State's E-Government initiative through
                implementation of Internet technology.
Objective 1
  Begin implementation of E-Government solutions.
  Current Situation

  Performance Measures
   1   Number of visits to the ADHS Web site.

       NOTE: FY04 will be baseline
          FY05 will increase by 20%
          FY06 will increase by 20%
       Status       Complete
                                         Target 03   Actual 03   FY 04        FY 05         FY 06
       Category: Input
                                                     0           0            0             0
Goal 4
                Provide and maintain high quality, current, and standardizedsystems for ADHS and its
                customers.
Objective 1
  Standardize and update the Department's PC systems, network operating system, and enterprise
  E-Mail.
  Current Situation

  Performance Measures
   1   Percent of computer hardware and software replaced per agency 3-year replacement plan.
       Status       Complete
                                         Target 03   Actual 03   FY 04        FY 05         FY 06
       Category: Input
                                                     0           35           70            100




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