LANA W. JAC KM AN, PH.D. 359 WALDEN STREET, C AM BRIDGE, M A. 02138 HOM E: 617.864.0738 OFFIC E: 617.354.6269 EM AIL: LJ@M ELANGEINFO.C OM PR OFESSIONAL PROFILE High performing education professional with diverse management and leadership experience in a variety of academic and non-profit environments. Versatile and seasoned professional who adapts well to rapidly changing environments. Skilled strategist and team builder who employs a participative and collaborative management style with both internal and external constituencies. A proactive, strong interpersonal, verbal, and written communicator who brings a cultural competence perspective in delivering effective presentations on behalf of organizational mission, goals and objectives . ARE AS OF EXPERTISE Problem Solving Strategic Planning and Leadership Decision Making Program Development, Grant Development and Fundraising Assessment, and Evaluation Health Literacy and Community Operations Management Based Participatory Research Project Planning/Execution ICT Literacy Cultural Competence Training Training and Leadership Fiscal Management Development EDUC ATION & CERTIFIC ATION Ph.D., Educational Studies, Lesley University Ed.M., Education and Social Policy, Harvard University B.A., Political Science, University of Massachusetts Boston Preliminary Superintendent/Assistant Superintendent Certification PR OFESSIONAL EXPERIENCE Mélange Information Services, Inc. Principal 2000-Present Extensive training in workforce development programs for non-profit organizations. Provides technical assistance and training for non-profit board leadership and development. Specializes in Information Literacy/Knowledge Management Practices/Health Communication Strategies & Practices. Expertise and demonstrated skills in the creation of cultural competence protocols for organizational leadership and line staff development initiatives. Provides strategic planning, fiscal mgt, program development, intra/interagency community based collaborative projects, social service program development/ evaluation protocols, and volunteer management practices. Grant writing and fund development expertise. Community Based Participatory Research (CBPR) Development Projects. University of Massachusetts, Boston, Boston, MA Senior Academic Program Director 1990-2002 Developed and supervised the implementation of technological programs and applications related to student retention, new student orientation, and academic advising. Managed an orientation, academic, and career advising program for 500+ students in the College of Management and the College of Arts and Sciences Coordinated the joint Boston Globe Foundation/UMass Boston Taylor Scholars Scholarship and Retention Program as well as created the Benjamin S. Carson Scholarship Program. Developed and maintained Boston Globe Foundation/UMass Boston Taylor Scholars website. Produced a Globe Foundation sponsored information literacy training multi- media CD-ROM product. Associate Dean - Enrollment Services 1980 – 1990 Created the Office of Graduate Admissions and Records and managed the development of supporting administrative objectives, policies, procedures, and publications for 25 graduate programs. Administered several university wide academic scholarship programs. Adjudicated student concerns/complaints. Director of Student Financial Aid 1974 – 1980 Managed $8 million dollar federal, state, and institutional financial aid program. Supervised a staff of twenty-nine including eight professional staff members. Served as a consultant for the Massachusetts State Student Training Program Conducted federal program reviews for both public and private institutions. TEAC HING EXPER IENCE Adjunct faculty at Lesley University’s Graduate School of Education Graduate courses: Integrating Social Studies into the Elementary Classroom and Interdisciplinary Approach to Content Areas University of Massachusetts, Boston - College of Arts and Sciences - First Year Freshmen Seminar. SUM M ARY OF PR OFESSIONAL AFFILIATIONS /C OM M UNITY ORG ANIZ ATIONS/HONORS Research Associate, Center for Community Health Education Research and Services, Inc. (CCHERS) 2007 The Robert Wood Johnson Foundation’s New Connections Initiative Finalist, 2007 Chair, National Information and Communication Technology (ICT) Literacy Policy Council, 2006 Co Chair, National Forum of Information Literacy, 2005 Member, American Association of Diabetes Educators 2004 Evaluator, Indiana Children’s Trust Fund, 2003 Reviewer, U.S. Dept. of Commerce, Technology Opportunities Program, 2001 Co-sponsor, United States Telecommunications Training Institute – Information Literacy and Knowledge Management, 2001 Technology Fellow, The Learning Institute, University of Massachusetts, Boston, 2001 Chairperson, Boston Globe Foundation Scholarship Committee, 1990 - 2002 SUM M ARY OF PR OFESSIONAL PR ESENT ATIONS Keynote, Central Queensland University Lifelong Learning Conference, 2008 Host, Information Literacy Summit: American Competitiveness in the Information Age, Washington, D.C. 2006 Presenter, First International Information Literacy Experts Conference, Prague, 2003 Co-Host, United States Telecommunications Training Institute –2001, 2003 Lesley University - Knowledge Management Training Institute 2001, 2003 Keynote, Annual Meeting of the Iowa Library Association 2001 Presenter, National Forum on Information Literacy, 2001 Presenter, Curry College, Faculty Information Literacy Training, 2000 Presenter, Babson College, Media Literacy Group, 2000 RESEARC H AND PUBLIC ATIONS Jackman, Lana W. (2008). The national forum on information literacy: Advocacy in Action. Central Queensland University. Jackman, Lana W. (PI). (2005). The Diabetes information access system project (DIAS) National Institutes of Health /National Institute of Diabetes and Digestive and Kidney. NIH Small Business Innovation Research Grant Program - DK065318. Jackman, Lana W. and Jones, Lorna D. (2003). “Cultural competence is diversity’s next step.” Women’s Business Journal. Boston:WB Jackman, Lana W. and Jones, Lorna D. (2002). “Information literacy, ITCs, and the ngo/non-profit world: A practitioner’s perspective.” National Commission on Libraries and Information Science, National Forum on Information Literacy & UNESCO. Jackman, Lana W. (2002). Information literacy: Whose job is it? Academic Exchange Quarterly, http://rapidintellect.com/AEQweb/ (Winter 2002 issue). Bailey, Elsa and Jackman, Lana W. (2000). “Hood children’s literacy project of lesley university” Cambridge, MA: Lesley University/Charles H. Hood Foundation Jackman, Lana W. & Payne, Patricia. (1996). “The power of information and communities of color” The Trotter Review V.9 No 2 Fall/Winter 95-96, Boston:Trotter Institute. Jackman, Lana W. & Payne, Patricia. (1995). “Information literacy: For the privileged only”. Cheryl LaGuardia, Stella Bentley, and Janet Martorana (Eds.) The Upside of Downsizing: Using Library Instruction to Cope. 1995, San Francisco: Scarecrow Press.