Improving Health – Reducing Inequalities Richard Forshaw Marketing Services Manager What does great social marketing look like Our approach to any commission • Targeted
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Improving Health – Reducing
Inequalities
Richard Forshaw
Marketing Services Manager
What does great social marketing
look like?
Our approach to any commission
• Targeted approach is more likely to succeed
• An insight-driven approach will be more effective
• Objective setting is vital to success
• Engaging and involving the local community ensures buy-in to
decision-making and ownership of outputs
• Modern communications establish relationships and dialogue
• Evaluating interventions proves they work
• It is possible to measure your return on investment (ROI)
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Using information
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Changing Behaviour
4
Population Health Management
5
Demand Management
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Proving it works - year on year analysis
• 500% increase in calls to
helpline
• 75% increase in people
setting quit date
• 110% increase in people
still quit after 4 weeks
£60k got a minimum
return of £155,266
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Richard Forshaw
Tel: 07717 691672
Richard.forshaw@drfoster.co.uk
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