Document Sample
					                    SECRETARY INTERVIEW QUESTIONS

Describe your prior work experience, especially as relates to this

What things did you like best about your previous job?

What things did you like least?

What accomplishments did you achieve, and how did you achieve them?

What have you learned from your jobs?

Which ways are you most and least effective with people?

Why did you choose the career or education path that you did?

When you have experienced frustrations with your job, what did you do
about it?

What unique qualities or major strengths do you possess that we should

Do you have any special training we should know about?

What is the highest grade of school that you have completed?

Do you speak, read, or write another language? To what degree of

Why will our school be better for having hired you?

Describe a situation in which you exercised a leadership role.

What do you expect of your supervisor?

Your coworkers?

Describe a project that demonstrates your organizational ability.

What basic problem solving approaches or principles do you use?
Do you have any plans for continuing your education?

We have reviewed the basic functions of the position. Are there any
physical, mental, or medical impairments that would interfere with your
ability to perform this job, with or without a reasonable accommodation?

If you were hired, when could you start?

Any questions for us?

Next steps:

*     Typing test with Wicklund
*     Continuing to interview
*     May conduct second interviews
*     References but will call you first
*     Work a day or a few days
*     Criminal background check, etc.
*     Probationary period

Personal appearance


      What have you done on Excel? What is most complicated thing you have
       done on Excel?
      What kinds of word documents have you done?
      Tell me about the last job you did that involved record-keeping or
      Tell me about the most difficult person you have ever dealt with over the
       phone and what did you do.
      Tell me about the most difficult person you have dealt with face to face
       and what did you do.
      Tell me about the last time you had information that you could not tell
       anyone else about.
      Tell me about the last time you divulged confidential information.
      Tell me about the last time that you had to prioritize jobs because you
       had so many things going at once.
      Tell me about what kinds of cash handling experience that you have.

What is the most enjoyable part of your current job?

What is the biggest challenge you have faced on the job and how did you handle

What made you apply for this job and why do you want it?

What qualities can you bring to this position?

What would your colleagues say about you?

What type of people do you find it difficult to work with?

How would you handle rude or disrespectful behavior from staff?
From parents?

How comfortable are you with technology?

What computer programs are you familiar with?
Budget-How comfortable are you?

If you have questions about this job, who will you ask?

How would you handle this scenario?

       You have a crying child, a parent, a teacher and the bus radio all needing
       your attention at the same time. Who do you handle first and why?

Not necessarily something to share, but there is an exercise we have candidates
participate in.

We provide the candidates a photocopy of a letter in our own handwriting or
notes regarding what we want in a letter. We then set the candidate in front of
the computer and have them produce and improve the document and turn it in
to the secretary when they are finished (we would still be interviewing). We
then have the secretary note the time the candidate was finished.

If your district offers a competitive salary and benefits for this position, it should
attract enough interest that you will get candidates that can accomplish this task.
It can be a real time saver to have someone with this skill.

(I learned this from my current supe and high school principal by the way.)

We did our secy interviews last spring to replace a long-time employee. I created
this question list as well as essay to use. We have all applicants come in and
answer an essay question to see 1) can they write and 2) do they understand
technology (we use a laptop and flash drive - you'd be surprised at the number
of young people who had no idea how to use a flash drive). Maybe ours can help
you. Good luck!

Secretarial Interview – Writing Sample

We are looking for someone who is student-service oriented; someone who can
handle a lot of pressure and a lot of work without losing their cool. We need
someone with mature judgment. We are looking for someone who will be loyal
to us and who will keep our confidences. We need someone who shows initiative
– someone who is a team player, someone who is flexible. We feel that finding a
flexible person who is a team player and willing to learn is just as important as
finding someone who has the more standard secretarial skills.
Are you the person we are looking for? Explain why in a short essay. Keep your
time requirements in mind.

Interview Questions – Secretary

Many of us improve our personal interaction with others as we mature. Looking
back over the past two years, in what way have you improved?

If your boss brought rush jobs to you regularly with little notice, how would you
feel about it?

Why did you apply for this position?

What’s your philosophy about dealing with confidential information?

How would you describe your organizational skills?

What attributes do you believe an effective secretary/bookkeeper should

Are you able to multitask? Are you capable of handling multiple inquiries: staff,
front door, students, phone?

What office equipment are you able to use? What software are you comfortable

How do you handle stressful situations?

Do you consider yourself a brisk worker or one who is slower paced yet
persistent and consistent?

The most important part of this job is, of course, kids. Describe your experience
working with children.

What is your greatest professional attribute?

What motivates you to do a good job?

Why should I hire you over others who apply?
Secretary Interview Questions

Describe your prior work experience, especially as relates to this position.

What things did you like best about your previous job and what things did you
like least?

What qualities do you think are most important for a secretary in an elementary

The most important part of this job, of course, is kids first, then parents, then
faculty. Describe your experience working with each.

When you have experienced frustration with your job, what did you do about it?

What unique qualities or major strengths do you possess that we should

What experience do you have with technology?

Describe how you would handle a deadline project that was given to you at the
last minute.

Describe a situation in which you exercised a leadership role.

What do you expect of your supervisor? Your co-workers?

What basic problem solving approaches or principles do you use?

Children are sent to the office for disciplinary concerns. What role would you
expect to play in this process?

21% of Lincoln’s population consists of children with special needs. We all
function as a team here. Some of our children wear diapers, they are fed from a
tube, receive breathing treatments or need special considerations behaviorally.
How would you fit in with the team concept if a teacher needed assistance from
the office with one of these areas?

How would you handle an emergency situation if I was out of the building and
there was a medical emergency?
We have reviewed the basic functions of the position. Are there any physical,
mental, or medical impairments that would interfere with your ability to perform
this job, with or without a reasonable accommodation?

Have you been trained in CPR, general first aide, or CPI. If not would you be
willing to get this training on your own time?

If you were hired, when could you start?

What talents would you bring to Lincoln School? At the end of the year, our staff
puts on a Talent Show for the students.

Personal appearance
Sense of humor
Sensitive but tough

Interview Questions

   1. What aspects of your job do you consider most crucial?

   2. What did you like/dislike about your last job?

   3. What have you learned from jobs you have held?

   4. How do you feel about your progress to date?

   5. Have you done the best work you are capable of doing?

   6. How long would you stay with the company?

   7. What would you like to be doing five years from now?

   8. What are your qualifications?

   9. What are your biggest accomplishments?

   10. How do you organize and plan for major projects?
11. How many hours a week do you find it necessary to work to get your job

12. Can you work under pressure?

13. What is your greatest strength?

14. What are your outstanding qualities?

15. What interests you most about this job?

16. What are you looking for in your next job?

17. Why should I hire you?

18. What can you do for us that someone else cannot do?

19. What was the last book you read (or movie you saw)? How did it affect

20. In you’re last job, what were some of the things you spent most of your
    time on, and why?

21. In what ways has your job prepared you to take on greater responsibility?

22. What makes this job different from your current one?

23. Do you have any questions?

24. Would you like to have your boss’ job?

25. What do you think of your current boss?

26. Describe a situation where your work or an idea was criticized.

27. Tell me about yourself.

28. Rate yourself on a scale of one to ten.

29. What kinds of things do you worry about?

30. What is the most difficult situation you have faced?
31. What are some of the things that bother you? What are your pet hates?
    Tell me about the last time you felt anger on the job.

32. What have you done that shows initiative?

33. What are some of the things about which you and your supervisor

34. In what areas do you feel your supervisor could have done a better job?

35. What are some of the things your supervisor did that you disliked?

36. How well do you feel your boss rated your job performance?

37. How did your boss get the best out of your?

38. How interested are you in sports?

39. What personal characteristics are necessary for success in your field?

40. Do you make your opinions known when you disagree with the views of
    your supervisor?

41. Do you consider yourself a natural leader or a born follower?

42. Why do you feel you are a better administrator than some of your co-

43. You have a doctor’s appointment arranged for noon. You’ve waited two
    weeks to get in. An urgent meeting is scheduled at the last moment,
    though. What do you do?

44. When do you expect a promotion?

45. Define cooperation.

46. What difficulties do you have tolerating people with different backgrounds
    and interests from yours?

47. In hindsight, what have you done that was a little harebrained?

48. When you joined your current staff and met the group for the first time,
    how did you feel? How did you get on with them?
49. What would you do when you have a decision to make and no procedure

50. You’re giving a dinner party. Which ten famous people would you invite
    and why?

51. Take the next 10 to 15 minutes to discuss your qualifications for this

52. Describe in detail your background and experiences in supervision and
    evaluation of staff. Site an example where your involvement made a
    difference in instruction.

53. Why do you want this position, after all, you all ready have an
    administrative position?

54. What are your future goals?

55. How do you feel and what are your beliefs about special education? You
    may site examples or discuss staffing concerns, mainstreaming, etc.

56. How would you find people to fill co-curricular positions?

57. What background do you have in working with a dean? How would you
    handle an appeal of a dean’s decision?

58. How do you feel about working 2 to 3 nights per week?

59. What experience do you have speaking to large groups, such as students,
    faculty, and parents?

60. How does the environment of the school effect the educational process?

61. What is the most important issue facing educators today and in the

62. What is the central role of the principal?

63. What are your greatest assets?

64. Describe two issues that you have recently read about in a professional
    journal or publication.

65. What do you find least interesting about this job?
66. What aspects of your job do you consider most crucial?

67. What are the latest trends in supervision and evaluation?

68. How will you communicate with parents and staff?

69. How will you become involved with community, students, staff, the

70. State three adjectives that best describe yourself.

71. How do we know you can manage people?

72. If we offered you the job, would you take it today?

73. What would you like to know about the current staff?

74. Who are you, really?

75. What type of boss are you?

1. So that I can get to know you and your background better, tell me a little
   about yourself both personally and professionally.

2. Tell me about your education and your work/training (if not answered in
   question #1).

3. What computer skills do you possess? What programs are you proficient

4. Can you take dictation in shorthand? If not, how do you take notes that a
   supervisor wants converted to letter, form, etc.?

5. What skills do you think are necessary for this job? Which of those are
   you currently qualified to use?

6. Why do you want to work for the Sullivan School District? Why do you
   want to leave your current job?
7. Are you planning to give notice to your current employer that you are
   leaving for another job? What will your supervisor say when you give
   your notice?

8. How many days of absence have you had this past year? Past five years?

9. Did you enjoy school? Why or why not?

10. What were your grades in Math? English? Spelling?

11. How are your proof reading skills? Describe how you proof read.

12. What do you like to do for recreation/leisure? Does you family enjoy the
    same activities?

13. Give an example of a major problem you faced at work and how you
    solved it.

14. Would you rather be in charge of a project or work as part of a team?

15. What expectations do you have of your supervisor and others with whom
    you work closely?

16. Describe your filing system. (Do they mention both cabinet filing and
    computer filing?) How would you “file” computer files?

17. Describe how you would answer the phone if you were the high school
    secretary. How would you serve people at the counter? Adults and
    students differently?

18. Confidentiality is important with juvenile records and school records.
    What experience do you have with confidentiality in the workplace? What
    confidentiality does the school present for a secretary?

19. What salary are you paid on your current job (or last job if applicable)?

20. What are your salary expectations for this job?

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