staff handout final version2

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staff handout final version2

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3/20/2010
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							     BASIC INFORMATION FOR NURSING STAFF AND OTHER PROFESSIONALS



                    The Background
  Theory based      The Tidal Model is a           continuum.                   longer term.
  approach          theory-based approach to
                    Mental Health Nursing. It      Immediate care – when        Within the Tidal Model
  Focused on        emphasizes the need for        simple solutions are         nursing care focuses on
  developing a      nurses to collaborate          required to ‘rescue’ the     what needs to be done to
  user              closely with the people by     person from crisis.          help the person
  empowering        developing a therapeutic                                    overcome, or adapt to, the
  therapeutic       user-empowering                Transitional Care –          problems of living which
  relationship
                    relationship.                  where effective              are associated with their
                                                   collaborative working is     psychiatric condition.
  3 phases of
                    At present the model is        required when a person is
  care
                    being tested in a number       moving from one care         The model also stresses
  - immediate       of international pilot sites   situation to another.        the need for nurses to
                    including the Republic of                                   tread a path which
  - developmental   Ireland, England, Wales,       Developmental care –         balances their need for
                    Australia and New              which is the active          the ‘professional role’, with
  - transitional    Zealand.                       care/support designed to     the service user’s need to
                                                   place the emphasis on        be engaged and involved
                    The model focuses on           learning to deal with life   in an ‘ordinary’ way using
                    three phases of the care       problems in the medium to    everyday language.


6 Guiding
                    The Guiding Principles.
principles:         There are 6 guiding            them into the healthcare     resources within the
                    principles concerning the      setting.                     person’s personal and
1. Curiosity        nature and functioning of                                   social network which
2.Resourcefulness
                    the nurse’s therapeutic        2. Resourcefulness:          might aid problem
                    relationship with the          Traditionally patients are   resolution.
3. Respect          person, which are              defined in terms of their
                    fundamental to the model.      problems, deficits,          3. Respect: Nursing care
4. Crisis as an
                                                   diagnoses or other           is often wholly based on
   opportunity
                    1. Curiosity: The person       symptoms of their illness    ‘objective’ assessment of
                    is a mystery which             or disorder. Although the    the person and on doing
5. Think small      requires to be explored if     model recognizes the         what the careteam think is
6. Think simple     their needs are to be          reality of these problems,   ‘best’ for that person. The
                    identified and met. The        it is primarily concerned    Tidal Model emphasizes
                    nurse must seek to find        with focusing on, and        the importance of
                    out what exactly the           working with, the person’s   collaborating actively with
                    person thinks, feels and       obvious (and perhaps not     the person to identify what
                    knows about him/herself        so obvious) strengths and    s/he sees as their current
                    and what is the person’s       how s/he manages to live     needs – it is essential to
                    understanding of the           and cope with these          continue to do this.
                    nature and severity of the     various problems. It also    However, it is also
                    problems which brought         seeks to identify other      important to respect the
                     The Tidal Model                                                             Page 2
                    The Guiding Principles -                  cont’d.
                    person’s wishes by trying     needs to be done. It can        therefore be small and
                    to meet the needs that        be helpful if the person in     highly specific.
                    they feel are important.      crisis and the nurse view
                    The wishes of the person      the situation as an             6. Think simple: Nursing
                    should be at the heart of     opportunity for change.         careplans are often
                    the caring process.                                           extremely complex. The
                                                  5. Think small: Nurses          Tidal Model stresses the
                    4. Crisis as an               often set care goals which      need for the simplest form
                    opportunity:                  represent the end-point of      of intervention which
                    Traditionally crises have     the care process. Within        might bring about the
‘The wishes of      been viewed as problems       the Tidal Model small           changes necessary for the
the person
                    which need to be              steps are emphasized –          person to experience a
should be at the
heart of the        managed and controlled.       the steps that the person       positive difference,
caring process’.    The Tidal Model               needs to take to move           however small.
                    emphasizes the need to        away from the
                    view crises as signs that     circumstances which
                    something needs to            brought them into hospital
                    change – as natural           in the first place. The
                    signals that something        initial goals should


                    The Therapeutic Philosophy.
                    The Tidal Philosophy          immediate future , given        4. How to limit
                    involves asking 4 basic       the history, personality        restrictions? Nurses
The                 questions.                    and general life                should aim to use the
Therapeutic                                       circumstances?                  least restrictive means to
Philosophy.         1. Why this, why now?                                         help people to address
- Why this Why
                    The nurse needs to            3. What is the personal         their problems. Much
now?                consider why the person       theory? – This is where         emphasis in the model is
                    is experiencing this          the nurse considers how         place on identifying how
                    particular life difficulty    the person understands          little the nurse might do to
- What works?       now. The focus is very        their problem(s) and what       help the person and also
                    much on what the person       explanations they bring to      how much the person
                    is experiencing at this       these understandings. In        might do to bring about
- What is the       moment in time and what       effect, the nurse wants to      therapeutic change.
personal
                    needs to be done now to       know what ‘sense’ the           Together these represent
theory?
                    rectify the situation.        person makes of their           the least restrictive
                                                  problems.                       intervention.
- What is the       2. What works? The            This is a vital part of the
least restrictive   nurse should ask what will    overall model. Rather than      By adopting a highly
intervention?       work for the person under     giving the person a             person-centred approach,
                    the present                   ‘professionalised’              the therapeutic philosophy
                    circumstances? This           explanation of their            is highly individualistic and
                    represents the ‘person-       difficulties – in the form of   aims to develop the most
                    centred’ focus of the care.   theory or diagnosis – the       realistic form of
                    Rather than using ‘broad-     nurse tries to understand       therapeutic intervention:
                    brush’ techniques the         how the person                  i.e. one that fits the needs,
                    model aims to identify        understands their               perspective and general
                    either what has worked in     experience. Hence – what        motivation of the person
                    the past for this person or   is the ‘personal theory’.       concerned
                    what might work in
 The Tidal Model                                                                                 Page 3
 The Domains of the Tidal Model
A ‘domain’ is defined as a    address the person’s            person or in their own
sphere of control or          problems of living.             words and signed of by
influence                                                     them. The assessment
The Tidal Model               The Self Domain –               explores: -
comprises three inter-        focuses on the person’s         § When and how this all
related domains of            experience of crisis and           began
assessment and                emphasizes the need for         § How it has affected me
intervention: –               them to feel safe. It           § How I felt at the
§ the ‘Self’ domain           prompts the development            beginning
§ the ‘World’ domain          of a ‘security plan’. The       § How things have
§ the ‘Others’ domain.        security plan sets out what        changed
  These 3 domains             has to be done to help the      § How have my                  Three
represent the separate yet    person feel safe. both             relationships been          Domains:-
inter-connected               physically and emotionally.        affected
dimensions of the person’s                                    § How I feel now               § Self
life which control or         The World Domain –              § What needs to happen         § World
influence the person’s        emphasizes the person’s            now                         § Others
presentation.                 need to be understood . It      § What do I expect from
                                                                                             Lead to: -
                              prompts the ‘holistic              the nurses
The aim of both the           assessment’ which                                              § Security
nursing and the multi-        includes the person’s           The Others Domain –              plan
disciplinary assessment is    evaluation of their situation   focuses on the type and        § Holistic
to understand better the      and the degree to which         nature of support the            Assessment
influences that are being     they think they can control     person might need from         § Wider care
exerted on the person,        it. It gives the person an      other people,                    and support
from within each of these     opportunity to describe,        professionals and                plan
domains and how               discuss and examine their       agencies in order to live an
interventions from within     experience of illness and       ordinary life.
each domain might help to     health. It is written by the


Clinical Risk Screening – observation and engagement
                                                                                             Use Glasgow
The ‘Glasgow Risk             It is essential at this point   nature of engagement           Risk Screen
Screen’ should be used to     that the findings of the risk   appropriate, given the         to identify
determine the potential for   screening and the NGASR         person’s needs and             potential
risk of harm to self, harm    are discussed with the          mental state. This should      risks.
to others and risk of self-   wider multi-disciplinary        be carried out in
neglect.                      team and in particular with     collaboration with the         Use NGASR
                                                                                             scale to
                              the consultant psychiatrist     person and their carer         assess
Where the screening has
                              (or recognized deputy).         whenever possible and be       suicide risk.
identified a potential
                              Wherever possible it            reflected in the careplan.
suicide risk the nurse will
                              should involve the person       Good practice dictates         Agree level of
conduct a structured                                                                         observation.
                              and their carer(s). These       that the wider careteam
suicide risk interview and
                              discussions should              should have input into
rate the potential risk                                                                      Agree the
                              determine the level of          determining the required       nature and
using the Nurses Global
                              clinical observation            level of engagement.           level of
Assessment of Suicide
                              appropriate for the person                                     engagement
Risk (NGASR) instrument
                              at that moment in time.                                        required.
which is an integral
component of the Tidal        Nursing staff must then
Model.                        determine the level and
                    The Tidal Model                                                              Page 4


                  The Levels of Engagement
                  The levels of engagement         interactions recorded.         observation.
                  are intended to harmonise
                  with the Divisional              The aim of these brief         People offered level 1
                  Observation Policy they          contacts is to assess the      engagement will have a
                  are not intended to over-        person’s situation, monitor    nurse in continuous
                  ride it.                         well being, discuss how        attendance throughout the
Three levels of                                    they are managing their        day. However, this does
engagement.       There are 4 levels of            security plan and offer        not mean that the nurse
The levels of     engagement within the            emotional support.             will be actively engaged
engagement are    Tidal Model.                                                    with the person at all
intended to                                        These interactions will be     times and in all
harmonise with    Level 4 engagement :– It         over and above the formal      circumstances.
the Observation   is anticipated that all          engagement offered under
Policy not
                  patients on General              level 4.                       It does mean that the
replace it.
                  Observation will be                                             person will have
                  engaged at this level. In        Level 2 engagement:- Will      uninterrupted access to a
                  effect it means that the         be appropriate for people      nurse for support
                  person will be formally          deemed to be significantly     throughput the day.
All, patients     engaged by staff at least        vulnerable. They will
should be         once per day in such as a        often, but not always, be      People on level 1
offered level 4   one-to-one session, group        on Constant observation.       engagement should also
engagement        discussion or family                                            be offered the level of
plus one of the
                  meeting.                         The person will require        input defined at level 4.
other three
depending upon                                     frequent contact and
their needs and   This level of engagement         regular support from
degree of         is intended to provide the       nursing staff throughout
vulnerability.    active care required to          the day. A designated
                  address specific needs.          nurse must make regular
                                                   and recurrent enquiries
                   It should also be offered       over the course of the day
                  to people on Constant and        in relation to how the
                  Special observation,             person feels and respond
It is
acknowledged      though it is acknowledged        appropriately to maintain
that people who   that there ability to interact   physical and emotional
are on constant   at this level maybe              security.
and special       impaired by their
observation       prevailing mental state.         People on level 2
may not be able                                    engagement will also be
to interact at    Level 3 engagement:-             offered the degree of input
level 4 but all   Once again it is                 defined under level 4
should be
                  anticipated that this will be    engagement.
offered the
opportunity to    closely aligned with
do so.            General Observation. The         Level 1 engagement:-
                  person will usually be           People offered this level of
                  deemed to be at low risk         engagement will usually
                  but the nature of there          be deemed to be very
                  needs dictates that they         vulnerable requiring the
                  be briefly formally              fullest support possible.
                  engaged by staff at least 3
                  times – morning,                 This level of engagement
                  afternoon and evening            aligns closely but not
                  and the outcome of these         exclusively, with Special
Page 5                                                        The Tidal Model

The Security Plan
The security plan is          to identify exactly what it     beliefs – that could
devised in the knowledge      is that the person might be     precipitate a harmful
that if the person does not   able to do for themselves       event. The aim in this
feel physically safe and      to reduce the likelihood of     respect, is to identify how
emotionally secure then       an untoward event               the person might be able
all other interventions,      happening. It will also         to manage their own
however sophisticated,        identify the type of support    thoughts, feelings and
are likely to have little     the person will require if      impulses to minimize the
effect.                       they are to successfully        risk of harm.                  The Security plan is
                              enact their responsibilities                                   designed to make
                                                                                             the person feel
The composition of the                                        In developing the plan it      physically and
plan is informed by the     The security plan is the          can be helpful to explore      emotionally secure.
assessment undertaken in bedrock of the person’s              things that the person
the Self Domain.            contribution to their own         might have done in the         The emphasis is on
                            careplan and requires to          past to offset risks and       a joint Person /
The assessment will         be reviewed and update            how might these                Nurse collaborative
identify significant risks  regularly and as frequently       strategies be utilised or      approach to
related to self-harm,       as the person’s needs             developed to address the       minimizing risk.
suicide, harm to others     dictate.                          current situation.
                                                                                             The plan is the
and self neglect and the                                                                     bedrock of the
plan will focus on          The plan is likely to             The security plan              person’s contribution
addressing these risks      include common-sense              assumes a willingness on       to their careplan
and making the person       measures like removal of          the part of the person to
feel as secure as possible. harmful objects, materials        collaborate in the
                            that might prove harmful          careplan. This is designed
The emphasis is on          and people that might             to empower the individual
developing a Person /       prove harmful. Such               by helping them to realize
Nurse collaborative         measures are usually the          that they have the
approach to risk            responsibility of the             capacity to manage their
minimization and the plan careteam.                           own risks if they are
should include                                                provided with appropriate
responsibilities on their   A major consideration will,       support. This positive
both parts.                 however, be the risks that        attitude of the nurse helps
                            lie within the person –           instill a sense of hope
The aims of the plan are    their thoughts, feelings,


Individual Work
One-to-one work should         Initial sessions may be         person’s awareness of
focus on addressing the        very informal but it is         change however small or
immediate needs of the         anticipated that things will    gradual and use this to         Individual work
person and the                 move fairly quickly to a        instill hope for the future     focuses on the
continuation of the            more focused approach.          and to build on.                developing
                                                                                               awareness of
assessment process.                                                                            change and
                               In all care settings the                                        instilling hope
The emphasis should be         nurse should regularly
on encouraging the person      spend time with the person
to become aware of the         in focused one-to-one
part they can play in          sessions. Although such
identifying needs and          sessions should appear
working out potential          like ordinary conversation
solutions.                     the aim is to develop the
Page 6                                                                      The Tidal Model
                    Groupwork
                    The aims of groupwork          § The Recovery Group            information, illness
                    undertaken within the          § The Information Group         education, self-help
                    Tidal Model are:-              § The Solutions Group           groups, housing issues
                                                                                   etc.
                    § To share experiences of      The Recovery Group:- Is
                      difficulty, distress and     focused on a set of             The Solutions Group:-
                      disability.                  questions that aim to           Supports and builds upon
                    § To obtain support from       generate simple reflection      the one-to-one work and
                      other group members.         and informal conversation       is focused upon bringing
                    § View problems from a         and helps people to             about and recognizing
  Within the          different perspective and    identify their strengths –      change. Ideally it should
  model there are
                      learn from the               ideally it should be held in    be held in the afternoon
  3 types of
  Groups.             experiences of others.       the morning when people         and allow people time to
                    § Experience helping           often need a boost.             reflect and unwind
  § The Recovery      others.                                                      afterwards. A separate
    Group           § Sharing of information.  The Information Group:-             information sheet provides
  § The             § Exploring options for    Aims to demystify the               further details about this
    Information       resolving problems.      language of psychiatry              group session.
    Group           § Developing               and develop the person’s
  § The Solutions     assertiveness, social    understanding of their
    Group
                      skills and problem-      illness, situation and
                      solving skills.          treatment. Such sessions
                                               might include discussions
                    Within the model there are on medication
                    3 types of Groups.         management, benefit


  Builds upon
  nursing’s core
                    Summary
  concepts of       The Tidal Model builds         It contains little that could   The model should be
  caring about
  people.
                    upon nursing’s core            be described as ‘new’ –         considered as the basic
                    concepts of caring about       but it successfully             everyday tools of the
                    people.                        redevelops and reframes         mental health nursing
                                                   ‘old’ solutions in a more       trade – upon which more
                    The model is based upon
                                                   creative package.               specialized interventions
                    working collaboratively
                                                                                   and treatment approaches
                    with people, promoting         The model is not intended
                                                                                   can be overlaid.
                    recognition of their           to be slavishly followed or
                    personal strengths and         worshipped and there is
                    attributes and their ability   scope to develop it at a
                    to bring about change in       local level by adding
                    their own lives with           components to it e.g.
                    appropriate support from       rating scales, assessment
                    formal and informal            instruments, outcome
                    carers.                        measures and so forth.
   Primary
  Care Trust
   Mental
    Health
   Division

						
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