Docstoc

Choosing_A_Web_Hosting_Provider_By_Their_Customer_Service

Document Sample
Choosing_A_Web_Hosting_Provider_By_Their_Customer_Service Powered By Docstoc
					Title:
Choosing A Web Hosting Provider By Their Customer Service

Word Count:
516

Summary:
When choosing a web-hosting provider, there will be tons of questions you
need answered before settling on the service that is right for you. Most
often, when dealing with customer service, there tends to be a conflict
of interest. Of course, they are trying to sell a service to you, so
their ultimate goal is to make their web hosting features sound much
better than the next choice.

Some companies will even stretch the truth just to attract business. For
these customer ser...


Keywords:
web hosting, hospedaje web, web hosting mexico, domain registration, seo,
search engine optimization


Article Body:
When choosing a web-hosting provider, there will be tons of questions you
need answered before settling on the service that is right for you. Most
often, when dealing with customer service, there tends to be a conflict
of interest. Of course, they are trying to sell a service to you, so
their ultimate goal is to make their web hosting features sound much
better than the next choice.

Some companies will even stretch the truth just to attract business. For
these customer service representatives, it is all about securing the deal
and achieving a sale. But, what about the customer? In the long run, it
is actually detrimental for businesses to lure a customer under false,
misinformed or vague pretenses. If customer needs are not successfully
satisfied or the company doesn't deliver as promised, consumers are sure
to place negative feedback and spread the word about their experiences.

Customer service is put into place to help customers make the decisions
that are right for them. Just because a company offers low prices,
doesn't mean it will provide the proper services that a particular
customer needs. They may need specific features to achieve all of their
Internet goals and desires. It is the responsibility of customer service
to make sure that all inquiries are answered with customer satisfaction
in mind.

As a customer, familiarizing yourself with the ins and outs of web
hosting providers and services is quite beneficial. Arming yourself with
relevant knowledge will help you pinpoint the type of questions you need
to ask a customer representative when searching for a service. How will
you be able to comparison shop if you don't even know some of the basics
of web hosting? There are numerous aspects of choosing a web-hosting
provider that you should take into consideration. Below you will find a
few areas of web hosting to keep in mind when researching web-hosting
companies:

Email: Having access to more than one email account through a web hosting
company is quite desirable. Good questions to ask customer service
regarding email is how many accounts you will receive. Will they provide
a catch-all account? Will there be any limitations to the space per
account or the size allowed for attachments?

Disk Space and Bandwidth: The answers to questions pertaining to these
topics will determine your limitations regarding website space and
Internet traffic. Ask web hosting customer service reps how many sub-
domains are allowed. How much hard disk space will you receive? How much
maximum bandwidth?

Information Protection: For some, backing up information is extremely
important. A potential customer will want to know if a web-hosting
provider has any backup policies. Will it cost additional fees to
retrieve these backups, if offered? How many times during a week, month
or year are files backed up?

Knowing a little bit about related web hosting topics before approaching
customer service allows you to get the most out of your questions. In the
end, with the help of a reliable customer service rep with good
intentions, you may or may not choose a particular web hosting company
for your business.

				
DOCUMENT INFO