TAXI REALITY TV

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					                                             TAXI REALITY TV




TAXI SCH
          OOL – RE
TAXI DRI           ALIT Y T V
         VER OF T             FO R N E W
                  HE YEAR                DRIVERS
NEW PAY                      – THE LA
          IN RATES                     TEST WIN
N R M A RO                                      NERS
           ADSIDE A
AIRPORT             SSISTANC
           CHANGES             E FO R N S
                    , ATIS NE             W TAXIS
                              WS...AND                 AUGUST S
                                         MORE...
                                                                EPTEMBE
                                                       www.n            R   2009
                                                               swtaxi
                                                                        .org.au
contents                                                 2
                                                         Howard’s BLOG

                                                         3
                                                         Stop Press

                                                         4
                                                         Reality TV meets the Taxi Industry

                                                         6
                                                         Crime and Security




m
                                                         8
                                                         Taxi Driver of the Year

                                                         12
                                                         Having a Say

                                                         13
                                                         Out and About

                                                         14
                                                         In The Classroom

                                                         16
                                                         Taxi School

                                                         19
                                                         Sydney Airport

                                                         20
                                                         Sydney International Flight Arrivals

                                                         22
                                                         Events and Opportunities

                                                         26
Publisher                                                Rank Roundup
Mr Howard Harrison
Chief Executive Officer
NSW Taxi Council Ltd
                                                         29
                                                         ATIS Corner
152 Riley Street

                                                         30
East Sydney NSW 2010
Tel: 02 9332 1266
Fax: 02 9360 1675                                        Questions & Answers
Email: info@nswtaxi.org.au
www.nswtaxi.org.au                                       32
                                                         Around the Globe
Editorial Committee
Mr Howard Harrison
Mr Peter Ramshaw                                         34
Mr Stephen Butt                                          Healthy Wealthy & Wise – Top 8 Driver Distractions
Ms Tracey Cain
Ms Sarah Shields                                         37
                                                         Crossword
Design
Ms Maria Andriano
Ms Eleanor Radin
                                                         38
                                                         Team Taxi

                                                         40
The opinions expressed by contributors to this
                                                         Multifaith Calendar
Magazine are not necessarily shared by the publishers.
                                                         Crossword Solution


                                                                                                                  m
                                                         Taxi Quiz
Post Print Approved PP255003/05122


                                                                                                              1
EDITORIAL




Howard’s                                                                                              STAYING
                                                                                                      HIGH-TECH                                         STOP                                                                                                                            NEW PAYIN RATES
                                                                                                                                                                                                                                                                                        Following the fare increase in early
                                                                                                                                                                                                                                                                                        July, the Payin Rates for drivers have




                                                                                                                                                        PRESS
RECESSION OR NOT...                                                                                                                                                                                                                                                                     been adjusted by the Commission.
                                                                                                                                                                                                                                                                                        For the latest in rates visit the Fares &
DOES THAT REALLY MATTER?                                                                              Premier Cabs has commenced installation
                                                                                                      of their new MT Data dispatch system.
                                                                                                                                                                                                                                                                                        Payins section of www.nswtaxi.org.au


  HOWIE’S BLOG COMING SOON TO                                                                         The new radios and screens are already                                                                                                                                            1 JULY INCREASES
              www.nswtaxi.org.au                                                                      being fitted, a training program is
                                                                                                      underway for staff and later owners,
                                                                                                                                                                                                                                                                                        New Demerit Point Rules
                                                                                                                                                                                                                                                                                        New demerit rules for speeding offences in
We read many reports from the experts on           Sure, there isn’t as much airport work             operators and drivers. Between now
whether we are in a recession, a financial         around. So, stop sitting at the airport            and switchover (scheduled for February),          NRMA BusinessWise                                                                                                               NSW were introduced on 1 July to reduce
                                                                                                                                                                                                                                                                                        the penalty for lesser offences (from 3 to 1
crisis, a financial downturn or (and I like this
one) a temporary financial reversal. The
                                                   dreaming of the getting the perfect fare!
                                                   To all those trunk radio drivers sucking the
                                                                                                      the new gear will continue to receive
                                                                                                      dispatches under the old Raywood                  PROVIDES ROADSIDE                                                                                                               points) and increase the penalty for higher
                                                                                                                                                                                                                                                                                        level speeding offences.
question I ask is “what does it matter?”
Call it whatever you like, but the bottom line
                                                   airport work out of the authorised networks,
                                                   stop off loading to hire cars and start sharing
                                                                                                      system. Come February, it will simply
                                                                                                      be a matter of changing a cord to switch
                                                                                                                                                        ASSISTANCE FOR NSW TAXIS                                                                                                        The changes mean that lower level speeding
is things are tough out here.                      it with your Taxi Industry colleagues!                                                                                                                                                                                               offences are now defined by 10 km/h
                                                                                                      across to the new system.                         NRMA BusinessWise now offers a new roadside assistance service specifically designed for taxis.
                                                                                                                                                                                                                                                                                        breakpoints to better reflect advice about
                                                                                                                                                        BusinessWise Taxi Assist provides operators and drivers with fast response roadside assistance
There is simply no way of denying that             To all drivers, tape up the reject button. Even    The new MT Data system features                                                                                                                                                   speeding and road safety, and to more
                                                                                                                                                        that is available 24/7 with an average waiting time of less than 30 minutes*.
“taxi land” is not an easy place to live at        in these “tough times” there are still three       some of the world’s leading in-vehicle                                                                                                                                            closely align speeding infringements with
the moment. But that doesn’t mean it’s             times more rejects than bookings accepted                                                            Memberships for taxi operators are available for the significantly reduced annual rate of $37.50 for                            speed zones.
                                                                                                      equipment including a colour screen,
impossible. What it means is that we must          (sure, the same booking gets rejected many                                                           the first year and $75 per year following. Roadside Assistance, with the BusinessWise Taxi Assist
                                                                                                      full mapping with integrated pick-up and                                                                                                                                          For holders of a full licence, the following
forget about the land of milk and honey            times …. but it shouldn’t!)                                                                          package is $77.50 per year, per taxi and includes four callouts. The total cost for a one vehicle
                                                                                                      destination navigation, and the choice                                                                                                                                            demerit point system will apply:
which we have experienced over recent                                                                                                                   operator would therefore be $115 for the first year and $152.50 for each year following.
years, and start looking at what we can do         Taxi drivers are the front line of our Industry!   of touchscreen or keypad operation.                                                                                                                                               • Up to 10km/h over the speed limit -
to get through the next year or so and begin       Taxi drivers are self-employed business                                                              The service offers 20km free towing in metropolitan areas, free tyre changing service (providing                                  one demerit point and an $84 fine.
                                                                                                      Meantime, the installation of Cabcharge
laying the foundation for a better future.         people! Taxi drivers hold their own destiny                                                          you have a roadworthy spare), free personal motoring advice and up to four callouts per year per                                • 11 to 20km/h over the limit -
                                                                                                      Australia’s Catapult dispatch system has
                                                   in their own hands! Taxi drivers hold the                                                            vehicle. With BusinessWise Taxi Assist, operators with multiple vehicles can pool their callouts,                                 three points and a $197 fine.
The first thing we must do is to firmly fix in                                                        been completed with South Western Taxis.          meaning that an operator with five taxis, for example, will get a total of 20 callouts per year.
                                                   key to either drive customers away, or make                                                                                                                                                                                          • 21 to 30km/h over the limit -
our minds what business it is that we are                                                             The high-tech operation was incredibly            Additional callouts are charged at $69.10 per callout thereafter.
                                                   travellers want to ride with us.                                                                                                                                                                                                       four points and a $338 fine.
in. And it isn’t all that hard. All we do is                                                          smooth, with CCN manning a 24 hour
transport people from here to there. That’s        There is an old saying….                           hotline to assist drivers with any                Taxis weighing up to 3.5 tonnes GVM can be covered and loyalty years and funds are transferrable                                • 31 to 45km/h over - three month
it! And whether we are in a recession or a                                                            technical issues.                                 if you are already a private NRMA member. A range of discounts on batteries, windscreens, vehicle                                 suspension, five points and a $647 fine.
downturn or not, people still need transport       “A good business is one where                                                                        servicing, office supplies and more are also available to NRMA BusinessWise Members.                                            • More than 45km/h over - six month
from here to there.                                customers come because                                                                                                                                                                                                                 suspension, six points and a $1,744 fine.
                                                                                                                                                          FOR ROAD SERVICE AND SALES CALL NRMA BusinessWise
People are not hibernating. They are,
however, getting more discerning. They are
                                                   they want to…not because
                                                   they need to.”
                                                                                                      WATS NEWS                                           ON 1300 369 349 OR, FOR AN APPLICATION FORM CONTACT
                                                                                                                                                                                                                                                                                        Double demerits will continue to apply to
                                                                                                                                                                                                                                                                                        any speeding offence committed during a
looking for value for money. They are looking                                                         Mandatory Insurance                                 YOUR NETWORK ADMINISTRATION                                                                                                   double demerit points periods such as long
                                                                                                                                                                                                                                                                                        weekends and Christmas. An extra demerit
for reliability, comfort and safety.               We must make people want to ride with us.          for WATS Drivers                                  * Average arrival time based on operational performance statistics for 12 months to May 2009. All prices are inclusive of GST
                                                                                                                                                                                                                                                                                        point will continue to apply to speeding
                                                   And what do people want? Reliability! A clean                                                        and are correct as at 7 July 2009. Credit card fees may apply. Refer to mynrma.com.au/businesswise for full product details.
History clearly shows that during the tough        taxi in good mechanical order! A clean shaven      The NSW Taxi Council has asked the                                                                                                                                                offences committed in a school zone.
times, it’s the quality, value for money           (or trimmed bearded) driver in a freshly washed    Ministry of Transport to make public liability
tradesman or service provider that endures         and ironed uniform. A happy smiling driver!        insurance mandatory for operators of              500th WATS Vehicle                                                                                                              CHANGES IN
                                                                                                      wheelchair accessible taxis.                      on the Road
the best. They are usually the last to go in,
and the first to come out. That shouldn’t
                                                   A safe driver! A driver who knows where to go!
                                                   A driver who doesn’t ignore them while he/she
                                                                                                                                                                                                                                                                                        CTP RATES
                                                                                                      The request is made on the basis that taxi        The 500th wheelchair accessible taxi has hit                                                                                    The price of CTP insurance will change twice
come as a shock to anyone. It stands to            talks on the mobile! In other words….good old
                                                                                                      drivers who are required to assist people in      the road in Sydney. Launched by Paul Bolt,                                                                                      in August – having just gone up on 1 July.
reason that as disposable income gets              fashioned courtesy and customer service.
                                                                                                      wheelchairs are exposed to risks of liability     the driver of the first WATS, the landmark
harder to come by, people spend it as wisely                                                                                                                                                                                                                                            On 3 August there will be an increase of
                                                   “But passengers are rude to me, they should        that extend beyond that of other taxi drivers.    plate is affixed to the latest WATS vehicle –
as possible, and spending on shabby second                                                                                                                                                                                                                                              between 1.3% and 6.8%, however on 15
                                                   treat me with respect!” I often hear from                                                            the Toyota Tarago.
rate goods or services just is not spending                                                           The regulatory and service requirements on                                                                                                                                        August there will be a slight drop due to a
money wisely.                                      drivers. Of course they should…but this is 2009!   WAT drivers require them to work outside their                                                                                                                                    reduction in the government charges.
                                                   Respect for each other went out the door years     vehicle including in public areas and inside
Now I am not suggesting for one minute             ago. We earn money supplying a transport                                                                                                                              Pictured above: Paul Bolt with driver                          So on the 15 August most taxi green slip
                                                                                                      peoples’ homes. The drivers could therefore
that our service is shabby or second rate          service to the general public, many of whom,                                                                                                                          Suleyman Kement.                                               providers will be offering green slips for a
                                                                                                      face liability claims in the event of damage or
(so please no emails). In fact, I believe our      especially on afternoon shift, are affected by                                                                                                                                                                                       price of $4,204.
                                                                                                      injury to any person or their property.
service is close to being the best in the          alcohol. Now let me think….general public….                                                                                                                           Pictured left: Paul Bolt with the first
                                                                                                                                                                                                                                                                                        At the time of going to print, CabSure
world…but that doesn’t mean there isn’t            alcohol…rudeness…disrespect...ummmm, am I          Whilst the majority of WAT operators do                                                                            WATS in 1981.
                                                                                                                                                                                                                                                                                        was offering the lowest price for CTP
room for improvement. When things get              missing something?                                 have insurance policies in place, those                                                                                                                                           insurance – just call 1300 193 135
tough it is very easy to talk yourself into a                                                         who do not are exposing their drivers to an                                                                                                                                       for further information.
depressed state of mind and that’s when            Howard Harrison                                    unacceptable risk.


                                                                                                                                                                                                                                                                                                                                  m
standards start to slip.                           CEO, NSW Taxi Council



  m       2                                                                                                                                                                                                                                                                                                                   3
                                                                                                                                                                                                                              TER
                                                                                                                                                                                                                              TERRY

                             REALITY TV MEETS
                                                                                                                                                                                                                                     Ali’s
                                                                                                                                                                                                                            Terry is A cousin and he’s currently unemployed.

                                                                                                                                                                                                                           He is from Bintjbeil in Southern Lebanon. It’s a town inhabited by Shia Moslems
                                                                                                                                                                                                                           situated on the border of Israel which means it has been heavily contested by Israeli


                             THE TAXI INDUSTRY                                                                                                                                                                            and Hez
                                                                                                                                                                                                                               Hezbollah forces for several decades. After a violent attack in 1995 decimated the
                                                                                                                                                                                                                                Terry
                                                                                                                                                                                                                         town, Te left his family to start a new life in Australia.

                                                                                                                                                                                                                              puts
                                                                                                                                                                                                                       As he pu it – “If you lie under attack or in the war, you know, it’s just very hard to think

                                 TUN
                                 TUNE INTO SBS (STARTING DATE TO BE                                                                                                                                                           the
                                                                                                                                                                                                                       about th future because you don’t know how long you’re going to live and I was a young
                                                                                                                                                                                                                      bloke, I just wanted to look forward to my future to make it better.”

                                  ANN
                                  ANNOUNCED) TO SEE WHAT HAPPENS                                                                                                                                            Terry and his wife Mayssoun and their 3 year old son Hassan, are active members of the Moslem

                                   WH
                                   WHEN A DOCUMENTARY CREW FOLLOWS                                                                                                                                                        Arncliffe. Terry prays at the Mosque every day and sometimes sings the Call to Prayer. He
                                                                                                                                                                                                           community in Arn
                                                                                                                                                                                                                        disposition and a quiet, steady manner. He also has an ability to face extraordinarily difficult
                                                                                                                                                                                                          has a gentle disp
                                   FO TRAINEES THROUGH SCHOOL AND
                                   FOUR                                                                                                                                                                  circumstances tataking a philosophical perspective. It is the perspective of a true survivor.

                                  ON THE ROAD AS NEW TAXI DRIVERS.
                                  ONTO                                                                                                                                                                               34,
                                                                                                                                                                                                       At the age of 34 Terry is about to become a father for the second time, and he wants to qualify to be a
                                                                                                                                                                                                      taxi driver quickly. Midway through the course a family tragedy strikes and he’s set back.
                                                                                                                                                                                                                  quick                           se
                                                                                                                                                                                                      Will he ever end up on Sydney’s roads?
Called ‘Taxi School’, it is an upbeat series
about four Aussies pursuing their dreams
                                                   Set at the Sydney Taxi School, students Ali,
                                                   Terry, Mong and Dave from different cultural
                                                                                                       MEET ALI, TERRY, DAVE
                                                                                                       AND MONG. BY THE TIME
                                                                                                                                                         MONG
to drive cabs.                                     backgrounds are thrown together to learn a                                                                                                  m            who
                                                                                                                                                         A counsellor and real estate agent from Indonesia wh migrated to Australia 12 years
                                                   new profession.                                     THEY BECOME HOUSEHOLD                             ago after her first husband passed away suddenly.
                                                                                                                                                                                                      enly.
It is sure to create instant stars out of the                                                          NAMES THEY WILL BE ON
four drivers, but at the same time will show       To give you the inside knowledge, METER
the rest of the world just what it takes to        found out all about the stars and some              THE ROAD DRIVING TAXIS.                           She brought her two daughters to Sydney, and this is where she met her second husband,
                                                                                                                                                         with whom she had two more daughters. She’s now 45 and separated from her second
become a taxi driver.                              highlights of the series.
                                                                     series                                                                              husband and is actively looking for the elusive perfect relationship. To this end she is an avid
                                                                                                                                                                                                                                                        d
                                                                                                                                                         explorer of dating websites, recently took up a gym membership and is constantly on a
                                                                 ALI                                                                                     self-improvement quest.

                                                                         L
                                                                 Born in Lebanon, Ali arrived in Australia as a baby and grew up in Arncliffe.           Her journey through Taxi School is a juggling act as she attempts to balance her hectic social
                                                                                                                                                                                                                                                     cial
                                                                     admits
                                                                 He admit he was a mischief-maker at school and since leaving has turned                           life with the heavy demands of training. Will she keep the balls in the air long enough?
                                                                                                                                                                                                                                                     nough?
                                                                 his hand to just about everything – labourer, chef, postman and mixed
                                                                 business operator.

                                                                 He’s mar
                                                                      married to Silvia and has two young children – Renee (7) and Hussein (5)                                                                            DAVE
                                                                 and they are the impetus behind his desire to settle down and bring in a steady                                                                         Dave left his family in Nepal to
                                                                                                                                                                                                                         D
                                                                 income. As Ali puts it:                                                                                                                                 pursue a tertiary education when
                                                                                                                                                                                                                         pu
                                                                      fath
                                                                 “My father’s a taxi driver and he’s been driving for 27 years and I’ve got a lot of                                                                     he was just 18 years old in 1997. But financial constraints
                                                                                                                                                                                                                                                        997.
                                                                  mates who are cab drivers, and they tell me its really good and you know it’s fun...
                                                                          w                                                                                                                                             meant
                                                                                                                                                                                                                        mea he had to work instead of study – he has had jobs as a cleaner, kitchen hand,
                                                                                                                                                                                                                                                       d
                                                                  so I thought I would give it a shot – nothing to lose.”
                                                                       thou                                  ng                                                                                                             washer, fork lift driver and finally as a worker in a fruit shop. Eventually, he became the
                                                                                                                                                                                                                        car w
                                                                                                                                                                                                                        manager
                                                                                                                                                                                                                        mana of the fruit shop, and in 1998, that was where he met his wife to be – Wendy.
                                                                     casua
                                                        Beneath his casual exterior and infectious humour, Ali is
                                                                        prove
                                                        determined to pro to his father that he can be a good taxi                                                                                                     They married in 2003 and Wendy has since completed her business degree and works
                                                                                                                                                                                                                             m
                                                        driver and this ke
                                                                        keeps him motivated to finish the course –
                                                                                                             ourse                                                                                                     at an IT firm.
                                                         despite dropping out for three months initially after losing                                                                                                      and
                                                                                                                                                                                                                     Dave an Wendy want to buy a house and start a family....so he wants to earn money
                                                                     Licence
                                                         his Drivers Licen for speeding.                                                                                                                                     his
                                                                                                                                                                                                             fast! He’s quit h job and wants to fast track his taxi driver training.
                                                          His father thinks Ali’s short temper will make this                                                                                                Dave’s uncle is a taxi driver and eventually Dave wants to be a taxi operator – a business he and Wendy
                                                                  short-lived...will he be right?
                                                          dream short-live                                                                                                                                  intend to run together.
                                                                                                                                                                                                                          tog

                                                                                                                                                                                                            Dave is ambitious and determined to make a success of his life – but will he survive the pressure
                                                                                                                                                                                                                    ambitio
                                                                                                                                                                                                                      putting
                                                                                                                                                                                                           that he is puttin on himself?
   THE SYDNEY TAXI SCHOOL
   Based at Lidcombe, The Sydney Taxi School is a family business in every sense of the word. Head trainer,
                                                                                                     tra
                                                                                                       ainer,
                                                                                                                                                          DIRECTOR’S STATEMENT BY CLAIRE HAYWOOD
   Andrew Nicholas, wife Chrissie, son Alex and ex brother-in-law Craig become teachers, mentors, friends
                                                                                                  friends                                                 Taxi School is an observational documentary series that offers audiences insight into the little-known world of taxi driver training –
   and ultimately counsellors to their protégée cabbies.                                                                                                  a world that is populated mostly by people from culturally diverse backgrounds who are highly-motivated to enter the workforce and
   Andrew is a Welsh immigrant who is a born performer – his wicked sense of humour brings the classes to life.
                                                                                                          life
                                                                                                            fe.                                           improve their income.
   He uses humour to provoke and challenge students – he keeps them focussed and striving to learn more.                                                  I set out to explore and demystify this world – to challenge some of the assumptions that people make about taxi drivers - about their
   “We do try to create a sense of humour in our cab drivers as well so they are not susceptible                                                          gender, class and education – and to reveal some of the engaging characters behind the mysterious eyes in the mirror. I set out to
    to taunts – we don’t want them too easily rising to anger.”                                                                                           make a series that highlights the fascinating cultural diversity of the taxi world whilst sharing the personal struggles and triumphs
                                                                                                                                                          in what is ultimately an emotional journey familiar to all of us as we pursue our dreams.

                                                                                                                                                           .


         4                                                                                                                                                                                                                                                                                                  5
                                                         CRIME AND                                                                                BE                                                                                                    SUPPORT FROM
                                                                                                                                                                                                                                                        THE JUDICIARY

                                                         SECURITY                                                                                 WARNED!
                                                                                                                                                                                                                                                        A man who had a ‘brain explosion’ and
                                                                                                                                                                                                                                                        cracked a cabbie over the head with a beer
                                                                                                                                                                                                                                                        bottle before stealing $120 was sentenced
                                                                                                                                                                                                                                                        to five years in jail in the Northern Territory.
                                                                                                                                                                                                                                                        Craig Lee Williams, 27, was ‘exceedingly
                                                                                                                                                                                               POLICE ARE RENEWING                                      drunk’ and had taken an ecstasy tablet when
NEW SECURITY CAMERA GUIDELINES                                                                                                                                                                 THEIR APPEAL FOR PUBLIC                                  he attacked a taxi driver, a court heard.
                                                                                                                                                                                               ASSISTANCE AFTER TWO                                     Chief Justice Brian Martin, during sentencing,
THE NSW TAXI COUNCIL HAS PROVIDED A                                                                                                                                                            LINKED INCIDENTS WHERE                                   noted the 52-year-old driver - who had to
COMPREHENSIVE RESPONSE TO THE MoT’S DRAFT                                                                                                                                                      TAXI DRIVERS WERE ROBBED                                 get five stitches for a bloody gash at Royal
SECURITY CAMERA GUIDELINES – ARGUING THAT THEY                                                                                                                                                 AND ATTACKED IN SYDNEY’S                                 Darwin’s emergency department - was forced
                                                                                                                                                                                                                                                        to repay the stolen money to his employer out
DO NOT ACHIEVE THE PLANNED OBJECTIVES.                                                                                                                                                         WEST AND NORTH WEST IN                                   of his own pocket.
In particular, the Taxi Council’s commentary centres around three points:                                                                                                                      MAY THIS YEAR.                                           The NT Supreme Court heard Williams had

1.    The guidelines and specifications must stipulate the required capacity of the camera to
      store images – to avoid critical pictures being lost before being downloaded.
                                                                                                                                                  In the first incident, shortly after 2am on Friday 1 May, a taxi driver attended an address in
                                                                                                                                                                                                                                                        caught the mini-bus taxi, just after midnight
                                                                                                                                                                                                                                                        on November 1 last year, after drinking at a
                                                                                                                                                  Mandoon Road, Girraween, after he was notified by his company of a fare to Blacktown.
                                                                                                                                                                                                                                                        Palmerston nightclub. Just before he got off,
2.    The obligation to ensure that the camera meets specifications falls on the operator – but there is no form of independent
      accreditation for cameras to provide the operator with technical guidance.
                                                                                                                                                  Upon arrival the driver stopped on the side of the roadway and a man knocked on the                   he asked the driver if he had change for $100.
                                                                                                                                                  passenger side window. The man informed the driver he had a heavy box to transport waiting
                                                                                                                                                  on the other side of the road.                                                                        “It was at this time your mood
3.    Networks are required to provide download facilities for every camera on the market, which is not practical or feasible. The guidelines
      need to allow networks to nominate which types of cameras they can accommodate with download facilities.                                                                                                                                          suddenly changed ... without
                                                                                                                                                  The driver made a U-turn and opened the boot of the taxi. He got out of the vehicle and moved
                                                                                                                                                  to the rear of the car to get the box. He was then approached by the man and his friend.              warning or provocation (you)
“For security cameras to be effective in protecting the lives and well being of taxi                                                                                                                                                                    struck your victim across the
                                                                                                                                                  The first man produced a knife and threatened the driver, demanding money. The driver gave the man
 drivers, it is extremely important that the guidelines and supporting regulations ensure                                                         cash and his mobile phone before the second man entered the vehicle and stole coins and the GPS.      head above the left eye,”
 that cameras are able to perform the functions required and the processes for                                                                                                                                                                          Chief Justice Martin said.
                                                                                                                                                  The armed man then slashed the driver across his face – from the bridge of his nose, across
 downloading the images are spelled out as clearly as possible. Any confusion or lack of                                                          his upper right eyelid and to his right temple – leaving a deep wound.
 understanding regarding the guidelines is likely to produce very severe consequences.”                                                           Both men then fled on foot west along Mandoon Road. The 28-year-old driver was taken by
                                                                                                                                                                                                                                                        After stealing $120, Williams fled to a second
                                                                                                                                                                                                                                                        nightclub to spend the cash on grog.
Peter Ramshaw, Deputy Chief Executive Officer, NSW Taxi Council.                                                                                  ambulance to Westmead Hospital where he received stitches for his injury before being released.
                                                                                                                                                                                                                                                        Two weeks later Williams turned himself in
                                                                                                                                                  In the second incident about an hour later, another taxi driver attended an address in Church
                                                                                                                                                                                                                                                        to police.
                                                                                                                                                  Street, West Pennant Hills, after he was notified by his company of a fare to Hornsby.
                                                                                                                                                                                                                                                        “It was the wrong thing,
REDFERN CRIME                                                                                                                                     In smilar circumstances to the Girraween incident, the 29-year-old taxi driver was robbed of
                                                                                                                                                  cash and a mobile phone before being slashed with a knife on the left side of his face.               straight up, because it’s a
“The Redfern Local Area Command is able         Recently, police have re-captured and            Redfern police are committed to continuing       The two men fled on foot along Cardinal Avenue towards Pennant Hills Road. The driver was             robbery -- you just can’t do
to say in the last 3 years there has been       charged a high profile gaol escapee for          to work closely with the NSW Taxi Council        treated at Eastwood Police Station for minor injuries.                                                that s**t mate,”
a significant decrease in robbery related       a taxi related robbery committed within          to facilitate the reduction of crime and         Police wish to speak to two men who might be able to assist them with their inquiries.                Williams said to police in an interview.
offences within the area. During this 3 year    the inner city area. This investigation          improved public safety within our local area.”
period, there has not been a trend where        was assisted by the commitment of the                                                             The first man is described as Middle Eastern/Mediterranean in appearance, aged in his mid 20s, thin
                                                                                                 Redfern Police Crime Manager,                                                                                                                          Chief Justice Martin said he accepted the
taxi drivers have been targeted for robbery     taxi driver promptly reporting and helping                                                        build, olive complexion with short black hair. He was wearing a black fleece jacket and dark pants.
                                                                                                 Detective Inspector Brad Monk.                                                                                                                         testimony that Williams was both drunk and
related offences. There have been, however,     police with the information they needed.                                                          The second man is described as Middle Eastern/Mediterranean in appearance, aged in his mid 20s,       ‘pissed off at life’ at the time of his attack. He
isolated incidents where taxi drivers have      The downloading of CCTV footage aided                                                             medium build and has a fair complexion. He was wearing a hat, a navy blue jacket and dark pants.      said, were it not for Williams’s early guilty plea
been the victim of robbery or fail to pay       in the quick identification and arrest of                                                                                                                                                               and good prospects for rehabilitation, he would
offences, but this is no different from         the suspect.                                                                                      Police are warning taxi drivers to be wary of people transporting heavy boxes or who make
                                                                                                                                                                                                                                                        have jailed him for seven years.
other city suburbs.                                                                                                                               similar requests, which require them to alight from their cab.
                                                                                                                                                  Anyone with information about either incident, or the man depicted in the images
                                                                                                                                                  released by investigators, is urged to contact Merrylands Police on 9897 4899,
                                                                                                                                                  Eastwood Police on 9858 5944 or Crime Stoppers on 1800 333 000.



                                                                                                                                                         HELP FIGHT FARE EVASION                    REPORT ALL INCIDENTS TO:
                                                                                                                                                                          Phone: 131 444 or Fax: 4353 4948 or Email: palnet@police.nsw.gov.au
                                                                                                                                                            The reporting form can be downloaded for www.nswtaxi.org.au under Business Tools - Guides and Manuals.

                                                                                                                                                                                                                                                                                                  m
m     6                                                                                                                                                                                                                                                                                       7
TAXI DRIVER                                                                         APRIL WINNERS
                                                                                         Taxi Driver
                                                                                      TAXI
                                                                                    DRIVER OF
                                                                                        of the Month
                                                                                                          Taxi Driver of the    Radio Worker
                                                                                                                                of the Month
                                                                                                                                                 FO        WATS Driver
                                                                                                                                                         TAXI
                                                                                                                                                       DRIVER OF
                                                                                                                                                           of the Month
                                                                                                                                                                             diary date
                                                                                                                                                                             28 OCTOBER 2009



OF THE YEAR
                                                                                    THE YEAR
                                                                                      2009                Month Runner Up                         RA   THE YEAR
                                                                                                                                                         2009

                                                                                            Riad Taha      Ibrahim Malas         Van Si Trieu                  Neil Raad
                                                                                        Premier Cabs      St George Cabs       Taxis Combined            Taxis Combined      It’s the 2009 Awards night
                                                                                                                                   Services                  Services        at the Four Seasons Hotel
                                                                                                                                                                             and there will be hundreds
                                                                                                                                                                             of representatives of the
                                                                                                                                                                             Industry and Government,
THE 2009 TAXI DRIVER OF THE YEAR                                                                                                                                             with the awards being
                                                                                                                                                                             presented by the Hon.
COMPETITION IS NEARLY OVER – SO                                                                                                                                              David Campbell, Minister
ENCOURAGE YOUR PASSENGERS TO CALL                                                                                                                                            for Transport.
THE FEEDBACK LINE ON 1800 648 478                                                   MAY WINNERS
TO NOMINATE YOU. DON’T FORGET TO
                                                                                         Taxi Driver      Taxi Driver of the
PLACE THE “PROUD TO BE A
                                                                                      TAXI                                                               TAXI
                                                                                    DRIVER OF
                                                                                                                                Radio Worker     FO
                                                                                                                                                           WATS Driver
                                                                                                                                                       DRIVER OF
                                                                                        of the Month
                                                                                    THE YEAR
                                                                                      2009                Month Runner Up       of the Month
                                                                                                                                                  R    THE YEAR
                                                                                                                                                           of the Month
                                                                                                                                                         2009


CABBIE” LABEL IN YOUR TAXI.                                       DR TAX                 Bill Nicholson
                                                                                      Taxis Combined
                                                                                                            Trevor Hayes
                                                                                                             RSL Cabs           Naser Shinwari
                                                                                                                                Premier Cabs
                                                                                                                                                            Michael Potter
                                                                                                                                                             Yellow Cabs
Running from 1 April until 30 September this year, the extended
Awards will feature monthly awards:                               TH IVER I               Services


• Taxi Driver of the Month – winning $100 worth of UNIGAS, a
                                                                    EY O
  Sydway directory and $100 in cash.                               20 EAR F
• Taxi Driver of the Month Runner Up – winning $100 worth of
  UNIGAS and a Sydway directory.
                                                                      09
• Radio Worker of the Month – winning $100 in cash.
• WATS Driver of the Month.
                                                                                     JUNE WINNERS
From these monthly winners, an independent judging panel will
assess the 2009 Taxi Driver of the year who will get $5,000 in                                            Taxi Driver of the
                                                                                      TAXI
                                                                                          Taxi Driver
                                                                                    DRIVER OF                                   Radio Worker     FO         WATS Driver
                                                                                                                                                         TAXI
                                                                                                                                                       DRIVER OF
cash and $1,000 in vouchers from UNIGAS.                                                 of the Month
                                                                                    THE YEAR
                                                                                                          Month Runner Up                         RA
                                                                                                                                                            of the Month
                                                                                                                                                       THE YEAR
                                                                                      2009
                                                                                                                                of the Month             2009

There will also be a first and second runner up in the 2009                                   Van          Anthony (Tony)                                   Mounir Haidar
                                                                                          Quang Hoang           Kervin         Sebastian Sabater
Awards – the First Runner Up will receive $1,000 in vouchers                                               Premier Cabs          Legion Cabs              St George Cabs
                                                                                          Legion Cabs
from UNIGAS and the Second Runner Up will receive $500 in
vouchers from UNIGAS.



                                                                      Thank
The Radio Worker of the Year will receive $1,000 in cash,
as will the WATS Driver of the Year.                                                                                                                                         HOW DO I GET
                                                                                                                                                                             SELECTED?
                                                                      You
In the country, the 2009 Awards will include a
Country Taxi Driver of the Year (winning $1,500
in cash and a $500 UNIGAS voucher), a First
Runner Up (receiving $750 in cash and                                                                                                                                        Each month every urban
$250 worth of UNIGAS), and a Second
Runner Up (receiving $400 in cash
                                                                      TO OUR GOLD
                                                                      SPONSORS
                                                                                    JULY WINNERS                                                                             network which is a member
and $100 worth of UNIGAS).                                                                                                                                                   of the NSW Taxi Council, will
                                                                                      TAXI
                                                                                    DRIVER OF                                                    FO
                                                                                                                                                         TAXI
                                                                                                                                                       DRIVER OF             nominate the Driver of the
                                                                                         Taxi Driver
                                                                                    THE YEAR                                                           THE YEAR
                                                                                                          Taxi Driver of the
                                                                                                                                                  RA
                                                                                                                                Radio Worker               WATS Driver
                                                                                      2009                                                               2009

                                                                                        of the Month      Month Runner Up                                                    Month and the Radio
                                                                                                                                of the Month               of the Month
                                                                                                                                                                             Worker of the Month based
                                                                                                                                                                             customer feedback.


                                                                                                ?               ?                    ?                             ?         Get your passenger to call
                                                                                                                                                                             1800 648 478 to nominate
                                                                                                                                                                             you or to call the
                                                                                                                                                                             network and pass on
                                                                                                                                                                             the compliment.


                                                                                                                                                                                                         m
  m      8                                                                                                                                                                                           9
                                                                                                                                                                                      Changing
THANKS TO OUR 2009 SPONSORS                                                                                                                                                          with the times
                                                                                                                                                                   Contactless
                                                                                                                                                                   Technology
                                                                                                                                                         SILVER
                                                                                         SILVER                                                          SPONSOR
                                                                                         SPONSOR




                                                                                                                                                                              New Cabcharge e
                                                                                                                                                                              Corporate card

                                                                                                                                                                              Contactless
   Proud Sponsors of the NSW
   Taxi Council’s 2009 Taxi Driver                                                                                                                                            TAXI TICKET
   of the Year Awards


                                                                                                                                                                              Pre Paid Card

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                             running with
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                                                • Option to cover shortfall                                                                                        MR J O H N   S MI TH
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                                                                                                       SUPPORTERS
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   The issuer of Taxi Insurance Composite Cover is Zurich Australian Insurance
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                                                                                                            MET R EDITORIAL
                                                                                                             ET
                                                                                                            METER ED TO                                                                                                                                           •   ATIS inspections
                                                                                                                                                                                                                                                                  •   Community Transport Organisation
                                                                                                                                                                                                                                                                  •   WAT Administration fee
                                                                                                                                                                                                                                                                  •   Driver shortages
                                                                                                                                                                                                                                                                  •   Department of Education School Runs



HAVING                                                                                                                                                         OUT AND
                                                                                                                                                                                                                                                                  •   Camera downloading procedures and costs
                                                                                                            TOUTING HIRE                                                                                                                                          •   Department of Veterans Affairs work
                                                                                                            CAR DRIVERS PAY                                                                                                                                       •   The ATIA National Conference
                                                                                                                                                                                                                                                                      (Cairns May 2009)
                                                                                                            THE PRICE

A SAY                                                                                                                                                          ABOUT
                                                                                                                                                                                                                                                                  • Police Assistance Line (PAL)
                                                                                                           Following an intense investigation and a                                                                                                               • Driver training
                                                                                                           lot of hard work, the Ministry of Transport                                                                                                            • New style taxi registration plates
                                                                                                           has cancelled four hire car licences where                                                                                                             • MoT “My Records”
                                                                                                           the driver/operator has been identified on                                                                                                             • Changes to Driver Authorities
GENERAL GRIPE                                                                                              more than one occasion for touting.                 NORTH COAST TAXI COUNCIL MEETING                                                                   • Tactile raised numbers
                                                                                                                                                                                                                                                                  A dinner was held on Saturday night in Cafe 66
                                                                                                           Of the cancelled licences, one in Camden            More than 30 country operators attended             and took the time to provide familiarisation   allowing members to mingle in a relaxed social
                                                                                                           was found touting at the local hotels and the       the North Coast Taxi Council meeting at Port        demonstrations of the vehicle.                 atmosphere to discuss industry issues.
“After nearly 20 years in the taxi game,           There is never going to be a solution whereby taxis     others were found touting at Sydney Airport.        Macquarie on the weekend of 27 and 28 June.
I continue to be astounded that the ‘No            can stop wherever they wish – there are safety          All four were 12 month short-term licences,                                                             Matters discussed at the meeting included:     The NSW Taxi Council provided members with
Stopping, Bus Zone’ conundrum remains              and traffic flow issues to consider in any major city   and the licence holders will not be getting         Also present were the Vice President of the                                                        copies of the various magazines, brochures,
                                                                                                                                                                                                                   • Taxi Driver of the Year 2009
unresolved. Is it not beyond the wit of the        around the world. But it is true that there are a       a refund for the licence fee ($3,000 for            CTOA, an Executive Officer from the NSW                                                            stickers and training documentation
                                                                                                                                                                                                                   • The Government announcement of
government to issue a directive to allow taxis     shortage of legal drop off and pick up locations for    Camden area and $8,235 for Sydney Metro).           Taxi Council and two members of Taxis                                                              available. Members were also provided the
                                                                                                                                                                                                                     a new Super Agency “NSW Transport
1 to 2 minutes to pick/drop passengers in          taxis in all CBDs across Sydney.                                                                            Combined Services (TCS) demonstrating a                                                            opportunity to place orders for any additional
                                                                                                                                                                                                                     Infrastructure Department”
most restricted zones? Having half a dozen                                                                 Since the deregulation of the hire car              new Wheelchair Accessible Taxi (WAT).                                                              documents required.
                                                   The NSW Taxi Council has convinced a number                                                                                                                     • Changes to the RTA Demerit Points Scheme
designated spots in the City is meaningless.                                                               industry, many new entrants flooding into
                                                   of local governments to introduce new signage                                                                                                                   • TTSS electronic cards
I object to being fined for doing my job, so I                                                             the hire car market have almost perfected           The conference was formally opened on                                                              KEY CTOA DATES FOR 2009:
                                                   which allows taxis to stop in additional places                                                                                                                 • Industrial Relations
boycott the City and all major shopping centres.                                                           the art of breaking the law.                        Sunday morning by the President Mr Stan
                                                   for up to 1 minute for the purpose of dropping                                                                                                                  • The National Licensing System                CTOA AGM                 24/25 October 2009
                                                                                                                                                               Smith welcoming all attendees. The Executive
Which leads me to another concern.                 off or picking up passengers. The Taxi Council          It is now a common sight to see hire cars                                                               • Driver Fatigue                                                        Holiday Inn, Rooty Hill
                                                                                                                                                               Committee, CTOA Vice President, Richard Garvey
I consider it to be both illegal and immoral       repeatedly asks taxi drivers for suggestions as         double and triple parked at the Qantas                                                                  • RTA Technical Direction (No Stopping –       Northern                 28/29 November 2009
                                                                                                                                                               and NSW Taxi Council Assistant Executive Officer,
that fines for parking/restricted zones can        to appropriate locations for these signs.               Domestic Terminal while the drivers are                                                                   Taxis excepted 1 Minute setting down         Region AGM               Yamba
                                                                                                                                                               Stephen Butt spent several hours updating the
be issued on sight only. The ticket should be      If you have ideas about possible locations,             harassing passengers trying to leave the                                                                  and picking up)
                                                                                                                                                               members on a wide range of agenda items.                                                           CTOA members are encouraged to
placed on the vehicle or handed to the driver.     contact the Council on 9332 1266 or                     terminal. Hire cars cruising Sydney’s streets                                                           • The NSW Taxi Rank Guidelines
                                                                                                                                                                                                                   • Correct use of cards when using the          attend meetings to remain abreast
If a wrong rego number is recorded, a driver       teamtaxi@nswtaxi.org.au                                 touting for fares, stopping on taxi ranks, not      TCS (Paul Bolt and Colin McGregor)
                                                                                                                                                                                                                     Cabcharge E-Tickets                          of changes in our Industry.
has no come back. It’s a disgraceful practice.                                                             to mention the anarchy in Bayswater Rd              demonstrated the latest stretch Toyota
                                                   You are absolutely correct about the problems           Kings Cross during the early hours where            Tarago Wheelchair Accessible Taxi (WAT)             • SecureCab
Lastly, a big spread in METER about fare           associated with on sight issuing of fines,              many hire car drivers literally take over the
evasion – what a waste of time involving the       especially for taxi drivers who are visiting            street; are all common and further evidence
NSW police. They have no credibility among         hundreds of locations in any given week and             of the almost uncontrollable lawlessness            TRANSPORT EXPO
                                                                                                                                                                                                                                                   NEED FINANCE?
taxi drivers. I should know. I had a fare          therefore unable to easily identify if the fine is      that follows deregulation of industries such
evasion from a radio job so the Police had all     accurate. This is something the Taxi Industry
the necessary information to find the culprit.     has been vocal about for some time – as yet
                                                                                                           as hire cars and taxis.                             THE NSW TAXI COUNCIL PARTICIPATED
The result, a big fat zero.                        there has been no success.                              In an age of soft judiciary and a lack of           IN A TRANSPORT EXPO HELD AT THE
                                                                                                           understanding of “real world problems”              AUSTRALIAN TECHNOLOGY PARK IN JUNE.                                             OUR EXPERIENCED FINANCE BROKERS • BANKING AND
I hope you find the above of interest.             And lastly, fare evasion. Unless taxi drivers           repeatedly displayed by members of the                                                                                              CAN ASSIST YOU WITH SETTING UP:   FINANCE EXPERTS
I could send the same email 20 years hence         report crimes to police, then nothing will              Administrative Decisions Tribunal, the efforts      Antonio Estevez’s Wheelchair Accessible Taxi was used as part of                • Low cost business loans                      • NO UPFRONT COSTS
because I know nothing will change in NSW”.        change. If having reported an offence such              of the Ministry of Transport officers in bringing   a display for residents of Redfern and Waterloo.                                • The right home loan for you                  • COMPETITIVE
                                                   as fare evasion, you are not satisfied with             at least four of these law breakers to account                                                                                                                                       INTEREST RATES
Name Withheld, Taxi Driver                                                                                                                                                                                                                     • Tax effective investment
                                                   the police responses, then contact the Taxi             is commended. The NSW Taxi Industry                 Leaflets on taxi                                                                                                               • TRUSTED ADVICE
Letter Edited due to space restrictions                                                                                                                                                                                                          property loans
                                                   Council who will follow up the matter.                  looks forward to further prosecutions               services and                                                                                                                   • OUTSTANDING RESULTS
The email is appreciated – not that it is very                                                             as evidence undoubtedly                             information for users                                                                                                            AND EXCELLENT SERVICE
                                                                                                                                                                                                                                                 ALL READERS OF METER
positive! Rather than focussing on what            There are no instant fixes to the problems you          continues to present itself.                        of WATs were also                                                                 will receive a FREE
                                                   have raised, but the key to resolution lies in                                                              provided as part of                                                                                                            Call Mortgage Lane today
needs fixing, let’s look for the solutions and                                                                                                                                                                                                   mortgage health check
                                                   drivers like you letting us know the problem                                                                a promotion and                                                                                                                and speak to
make them happen.                                                                                                                                                                                                                                when they call: 02 8999 1122                 Michael Safar or

                                                                                                           CONTACT US
                                                   locations and issues so that they can be pursued.                                                           education campaign                                                                but be sure to mention the word              Abdullah Popal on
                                                                                                                                                               about transport                                                                   TAXI                                         02 8999 1122
                                                                                                           TODAY
                                                                                                                                                               options for people
                                                                                                                                                               in this area. The                                                                                                   .
  POSSIBLE RANK LOCATION                                                                                                                                       small expo included                                                                                          . . . . .. .
                                                                                                                                                                                                                                                                                   ..      the road to success
  “The space in Hunter Street between              Editorial Note: Upon receipt of this email, the         WITH ISSUES AND                                     the STA which had a
                                                                                                                                                               bus on display and
  Macquarie and Philip streets has become          NSW Taxi Council inspected the area in Hunter           SOLUTIONS TO                                        Community Transport
  a defacto rank outside the Deutsche Bank
  House. There is a space for around 10 cabs.
                                                   Street and contacted the City of Sydney to
                                                   request a new taxi rank. A formal submission            HELP FURTHER                                        Organisations.
                                                                                                           STRENGTHEN THE                                                                                                                                  L

                                                                                                                                                                                                                                                       M
  At the moment it is parking for private cars,    has now been lodged and the Taxi Council is                                                                 The Expo was
  and at about 10pm (the busiest time!) there
  are only 2 cars there. This is a location that
                                                   awaiting a response. Well done for
                                                   identifying another practical and
                                                                                                           TAXI INDUSTRY                                       organised by the
                                                                                                                                                               Ministry of Transport
  really should be a taxi rank.”                   positive solution to the lack of legal                  Contact us on 9332 1266 or                          and The Redfern-                                                                   mortgagelane
                                                   stopping spots in the CBD.
  Tony Finch, Taxi Driver                                                                                  teamtaxi@nswtaxi.org.au                             Waterloo Authority.                                                            www.wealthstreet.com.au




         12                                                                                                                                                                                                                                                                                                  13
                                                                                                                                                                                                                                                                                                                  m
In the                                                                                                 OPERATOR COURSE
                                                                                                       The NSW Taxi Council Operator Course has        60 SECONDS WITH...
                                                                                                                                                       PAUL BOLT
                                                                                                                                                                                                                                                           TRAINING QUESTIONS
                                                                                                                                                                                                                                                           OPERATOR COURSE:




Classroom
                                                                                                       undergone a major review. The training
                                                                                                       materials have been redeveloped to include
                                                                                                       the greater use of visual aids, in class
                                                                                                                                                                                                                                                           Q   Which Industrial Relations
                                                                                                                                                                                                                                                               document must metropolitan
                                                                                                       assessments and student participation.                                                                                                                  taxi Operators display in the
                                                                                                                                                       HOW LONG HAVE YOU BEEN IN THE TAXI                   WHAT DO YOU DO TO UNWIND?                          workplace?

                                                                                                                                                                                                                                                           A
                                                                                                       Every student receives a CD pack                INDUSTRY AND IN WHAT ROLES?                          We travel to our country property in the
                                                                                                       containing all pertinent reference              I Started driving standard taxis in 1966 and         Australian Snowy Mountains to relax                The Contract Determination.

REVIEWING AND IMPROVING                                                                                material for taxi operators.

                                                                                                       The training is accredited and provides
                                                                                                                                                       was the first WATS taxi driver and operator from
                                                                                                                                                       1980. Now I manage 0200 and also teach.
                                                                                                                                                                                                            most weekends.

                                                                                                                                                                                                            WHAT IS YOUR MOST MEMORABLE
                                                                                                                                                                                                                                                           WAT COURSE:

GUIDE DOGS AND TAXIS                                                                                   students with the knowledge required to
                                                                                                       efficiently manage a taxi operation
                                                                                                                                                       WHAT COURSES DO YOU TEACH?
                                                                                                                                                       I currently present the NSW Taxi Council WATS
                                                                                                                                                                                                            MOMENT WHILST TEACHING TAXI
                                                                                                                                                                                                            STUDENTS?
                                                                                                                                                                                                                                                           Q   What do the letters TTSS
                                                                                                                                                                                                                                                               stand for?

GUIDE DOGS NSW/ACT HAS LAUNCHED A CAMPAIGN TO
                                                                                                       whilst remaining fully compliant with
                                                                                                       regulatory authorities.
                                                                                                                                                       course and the NSW Taxi Operator Course.             There are many moments, but the best
                                                                                                                                                                                                            is to see when my teaching produces a
                                                                                                                                                                                                                                                           A   Taxi Transport Subsidy Scheme.

EDUCATE PEOPLE IN HOW TO PROVIDE THE CORRECT LEVEL                                                     Training Modules include:
                                                                                                                                                       TELL US ABOUT YOUR FAMILY?
                                                                                                                                                                                                            successful driver or operator.                 TAXI DRIVER COURSE:
                                                                                                                                                       I have a small family with the biggest
OF SERVICE TO PEOPLE WITH GUIDE DOGS.
A DVD, entitled ‘Working Together’ has been produced along with window stickers and
                                                                                                       •
                                                                                                       •
                                                                                                           Stepping Up in the Taxi Industry
                                                                                                           Regulations and Accreditation
                                                                                                                                                       supporter, my wife Fearn. There is no way
                                                                                                                                                       that I could have achieved my dreams in my
                                                                                                                                                                                                            IF THERE WAS ONE THING YOU WOULD
                                                                                                                                                                                                            CHANGE IN THE TAXI INDUSTRY, WHAT              Q   Can a taxi driver refuse to carry
                                                                                                                                                                                                                                                               a passenger with a guide dog?

                                                                                                                                                                                                                                                           A
pamphlets. The DVD provides a background into the everyday lives of people with guide dogs             •   Your Taxi                                   life without her support over many years.            WOULD IT BE?
with a section specifically relating to guide dogs in taxis.                                                                                                                                                I would like to see changes made to                No, not because they have
                                                                                                       •   Insurances                                  FAVOURITE FOOD?                                                                                         a guide dog or other.
                                                                                                       •   Setting Up Your Business                                                                         the WATS course specifically selecting
The DVD and stickers will be sent to all taxi networks and are also available by contacting                                                            Italian and Chinese food.
                                                                                                       •   Maintenance and Roadworthiness                                                                   special students with a desire to provide
Guide Dogs NSW at www.guidedogs.com.au
                                                                                                       •   Engaging Drivers                            FAVOURITE MUSIC?                                     good customer service to all people with
                                                                                                       •   Occupational Health and Safety              I love music, from Beethoven to Beatles,             disabilities to be trained to this important
                                                                                                       •   Audits and Record-Keeping
  REMINDER – IT IS ILLEGAL TO DOG TO
                              REFUSE                                                                   •   Budgeting
                                                                                                                                                       Classical, Rock and Jazz.                            task. WATS passengers have specific
                                                                                                                                                                                                                                                           CUSTOMER
             CARRY A GUIDE                                                                             •   Business Planning                           FAVOURITE HOLIDAY DESTINATION?
                                                                                                                                                                                                            requirements, WATS vehicles are different,
                                                                                                                                                                                                            and WATS drivers should be special.
                                                                                                                                                                                                                                                           SERVICE TIPS
  In NSW the law states that it is illegal for a taxi driver to refuse to carry a passenger who is     Training provided by the NSW Taxi Council
                                                                                                                                                       The Italian Alps especially the Dolomites.                                                          PERSONAL HYGIENE
  accompanied by a guide dog or other assistance animals.                                              undergoes continuous improvement based                                                                                                              PERSONAL HYGIENE IS IMPORTANT
                                                                                                       upon the results and feedback. Further                                                                                                              AS YOU ARE WORKING IN A
  When you carry a Guide Dog, follow these simple tips:                                                development work is underway to increase                                                                                                            CLOSED ENVIRONMENT WITH YOUR
                                                                                                       the use of visual aids.                                                                                                                             PASSENGERS.
  1. Do not separate the dog from his/her owner – the passenger usually sits in front seat with
     the guide dog on the floor.                                                                       For details on how to enrol in an Operator                                                                                                          DAILY SHOWERING OR BATHING IS
  2. Do not pat the dog or try to feed it, and do not give the dog any instructions.                   Course please contact the NSW
                                                                                                       Taxi Council on 9332 1266.
                                                                                                                                                                                                                                                           ABSOLUTELY NECESSARY TO AVOID
                                                                                                                                                                                                                                                           BODY ODOURS.
  3. Assist the passenger only if he/she requests additional help.                                                                                                                                                                                         USE A DEODORANT AT LEAST DAILY.
  4. Remember – a passenger with a guide dog will never do a runner.                                 TAXI DRIVER TRAINING
                                                                                                                                                                                                                                                           MAKE SURE YOUR CLOTHES
                                                                                                     The Council of Australian Governments                                                                                                                 ARE CLEANED DAILY.
                                                                                                     (COAG) has started its review of taxi driver
                                                                                                     training across Australia.
  WAT DVD ‘WHEELS WITHIN
  WHEELS’ GETS A FACELIFT                                                                            Already each State and Territory association
                                                                                                     has been visited and consulted by the Transport
  The WAT Course training resource DVD “Wheels within
  Wheels” is also being updated.
                                                                                                     and Logistics Industry Skills Council (TLISC).                                                                                                        SAFETY TIPS
                                                                                                     John Gilbert OAM of the TLISC has met with                                                                                                            THE MAIN RISKS OF ATTACK AND
  While the DVD content remains valid, the images on
  the DVD have become outdated. The NSW Taxi Council                                                 the NSW Taxi Council Executive as part of the                                                                                                         ROBBERY YOU MUST BE AWARE OF ARE:
  is working with Maxicom to reproduce the DVD with
  filming planned to take place in August.
                                                                                                     consultation process and after sighting the
                                                                                                     NSW Taxi Industry TaxiCare Plus Taxi Driver       COMMUNITY TRANSPORT TRAINING                                                                        RISK OF DANGEROUS PASSENGERS.
                                                                                                     Course stated “I was very impressed with the
  The new ‘Wheels within Wheels’ DVD will be developed
                                                                                                     NSW Taxi Council’s training materials and they                           Do you have what it takes to become a                                        RISK OF ASSAULT.
  in consultation with other State taxi associations as a
  training resource that can be                                                                      look like good resources for training”.                                  qualified Community Transport Organisation                                   RISK OF ROBBERY.
  used for training taxi drivers throughout Australia.                                                                                                                        (CTO) taxi driver?
                                                                                                     The NSW Taxi Council will meet with all
                                                                                                                                                                              The NSW Taxi Council has produced a Distance Learning Program for            RISK OF DANGEROUS LOCATIONS.
  The NSW Taxi Council is further planning a DVD Module                                              States and Territories to discuss a common
  on how to provide the correct service                                                                                                                                       taxi drivers to qualify as CTO taxi drivers. The new course (including
                                                                                                     set of taxi driver core competencies whilst                              a DVD produced and supplied by the NSW Community Transport                   RISK OF YOUR OWN
  levels to wheelchair passengers with
  assistance animals.                                                                                ensuring jurisdiction based skills are                                   Organisation) is available through the taxi networks.                        ATTITUDE.


                                                                                                                                                                                                                                                                                              m
                                                                                                     maintained at State and Territory levels.



  m       14                                                                                                                                                                                                                                                                             15
Taxi                                                                                                  TRAINING DATES                                  TRAINING FEEDBACK                               Examples of Feedback received (randomly selected courses during 2009):
                                                                                                                                                      ASSISTS WITH                                     SILVER SEMINAR            EXTREMELY   VERY USEFUL   QUITE    NOT VERY
                                                                                                                          AUGUST                      CONTINUOUS                                       PART A SUBJECT            USEFUL                    USEFUL   USEFUL




School
                                                                                                      3 Operators Course (Arncliffe)
                                                                                                                                                      IMPROVEMENT                                      Ministry of Transport     31          35            9        0

                                                                                                      4 Silver Seminar                                THE NSW TAXI COUNCIL                             Taxi Ops Sydney Airport   27          32            14       1

                                                                                                      10 Operator Course (Parramatta)                 RECEIVES FEEDBACK                                Building your business    32          30            10       0
                                                                                                      11 Operator Course (Parramatta)                 FROM EVERY STUDENT                               Guide Dogs NSW/ACT        37          28            6        0
                                                                                                         Operators Course (Arncliffe)
                                                                                                                                                      COMPLETING OPERATOR,
TRAINING AUDITS COMPLETED                                                                             18 Silver Seminar                               WATS AND SILVER
                                                                                                                                                                                                       Totals                    127         125           39       1
                                                                                                                                                                                                       SILVER SEMINAR            EXTREMELY   VERY USEFUL   QUITE    NOT VERY
THE NSW TAXI COUNCIL HAS COMPLETED FORMAL AUDITS OF                                                   19 WATS                                         SEMINARS.                                        PART B SUBJECT            USEFUL                    USEFUL   USEFUL
REGISTERED TRAINING ORGANISATIONS (RTO).                                                              20 WATS
                                                                                                                                                      The Council captures this information            Transport Workers
                                                                                                                                                                                                                                 39          33            8        2
                                                                                                      25 Operator Course (Parramatta)                                                                  Union
                                                                                                                                                      electronically and critically reviews each
The RTOs were visited by a NSW Taxi Council Executive Officer to ensure delivery of the taxi driver   26 WATS                                         student’s feedback to ensure a philosophy of     Workcover NSW             42          26            11       2
Taxicare Plus Course was being conducted in accordance with license agreements.
                                                                                                      27 WATS                                         “continuous improvement” is being adopted.
                                                                                                                                                                                                       NSW Police                32          27            15       3
The purpose of the RTO audit was to ensure compliance with the Licence Agreement and to
                                                                                                                                                      Students receive the opportunity to              Anger Management          44          26            8        1
provide feedback which might lead to improved training delivery.

During the Audit the following audit criteria were reviewed:
                                                                                                      TRAINING STATISTICS                             comment and rate the facilities, instructors,
                                                                                                                                                      training materials, methods of training          Non-cash Payment
                                                                                                                                                                                                                                 43          26            10       3
                                                                                                                                                      delivery and also provide general comments.      Processing
• Training premises and equipment                                                                                                        COMPETENCY   Feedback (both positive and negative)            Australian Tax Office      40          30            9        2
                                                                                                          2009            COMPETENT          NOT
  including the simulated taxi and fittings,                                                             TO DATE                                      assists us to improve standards across the
                                                                                                                                          DISPLAYED                                                    Totals                    240         168           61       13
  meter, M13 alarm button (unconnected),                                                                                                              NSW Taxi Industry and ensure the highest
  interior boot release, EFTPOS processor                                                             Operator                                        training standards are being met.                WATS COURSE               EXTREMELY   VERY USEFUL   QUITE    NOT VERY
                                                                                                                        143               9                                                                                      USEFUL                    USEFUL   USEFUL
  and printer.                                                                                        Course

                                                                                                      Wheelchair                                                                                       WAT Taxi Driving          5           7
• Provider details are correct and up to date.                                                        Accessible Taxi   138               6
                                                                                                      Course                                                                                           WAT Taxis and
• Training advertising and written and verbal                                                                                                                                                                                    6           6
                                                                                                      Silver Seminar                                                                                   Equipment
  information for applicants.                                                                         Taxi Drivers                      448
                                                                                                      trained                                                                                          Radio Bookings
                                                                                                                                                                                                                                 5           6             1
• Schedules and hours for classroom                                                                                                                                                                    Procedure
  based learning.                                                                                                                                                                                      Taxi Transport Subsidy
                                                                                                                                                                                                                                 7           5
                                                                                                                                                                                                       Scheme
• Written information about the course
  administration provided to students.                                                                 SYDNEY TAXI                                                                                     Customer Service          10          2

• Training records.                                                                                    SCHOOLS                                                                                         Loading and Unloading
                                                                                                                                                                                                       (practical)
                                                                                                                                                                                                                                 8           4
                                                                                                       The Sydney Taxi School
• Teaching and learning materials including lesson plans and trainer resources.                        Street Address                                                                                  Totals                    41          30            1
                                                                                                       14 Joseph Street, Lidcombe                                                                      OPERATOR COURSE           EXTREMELY   VERY USEFUL   QUITE    NOT VERY
• Assessment tools and records.                                                                        PO Box 345, Lidcombe, NSW 1825                                                                                            USEFUL                    USEFUL   USEFUL
                                                                                                       P: 9649 7447
• Instructional technique.                                                                                                                                                                             Stepping up in the        6           8             2
                                                                                                       Taxi Training Australia                                                                         Taxi Business
• Qualifications and Taxi Industry experience of trainers and assessors.                               (Alexandria and Moorebank)
                                                                                                       Street Address                                                                                  Regulations and           11          5             2
• Assessment records including On-Road Assessments and Customer Service                                9-13 O’Riordan Street, Alexandria                                                               Accreditation
  Role Play.                                                                                           331 Newbridge Road, Moorebank                                                                   Your Taxi                 7           10            1
                                                                                                       P: 9020 2726
• Copies of completed assessments.                                                                                                                                                                     Insurances                9           6             2
                                                                                                       Sydney Taxi Training Centre Pty Ltd
• Certification for participants.                                                                      Street Address                                                                                  Setting up your           11          5             1
                                                                                                       37 Queen Street, Auburn                                                                         business
• Supply of training provider reports to the NSW Taxi Council.                                         75 Haldun Street, Lakemba
                                                                                                                                                                                                       Maintenance and           10          6             1
                                                                                                       P: 9749 7300
                                                                                                                                                                                                       Roadworthiness
• Sydney Knowledge Test (SKT) results.
                                                                                                       The Taxi College                                                                                Engaging drivers          8           7             2
• Quality Assurance including student evaluation feedback and provider’s plans                         (Surry Hills and Parramatta)
                                                                                                       Street Address                                                                                  Audits and Record         11          4             2
  for improvement.                                                                                                                                                                                     Keeping
                                                                                                       Level 1, 29 Cooper Street, Surry Hills
                                                                                                       55 High Street, Parramatta                                                                      Budgets and Business      11          4             2
On completion of each audit, each RTO was provided with an audit report listing
those areas of improvement required. Follow up audits are planned in the
                                                                                                       P: 9280 4778 (Surry Hills)                                                                      Planning
                                                                                                           9687 8444 (Parramatta)
near future.                                                                                                                                                                                           Totals                    84          55            15


                                                                                                                                                                                                                                                                              m
  m      16                                                                                                                                                                                                                                                              17
SYDNEY                                                                                                     AIRPORT FINES

AIRPORT NEWS
                                                                                                           CANCELLED
                                                                                                           The NSW Taxi Council recently assisted
                                                                                                           three taxi drivers to have incorrectly issued
                                                                                                           Parking Infringement Notices (PINs)
                                                                                                           cancelled by Sydney Airport.
                                                 NO TOUTING SIGNAGE                                        PIN 1: A taxi driver was issued a PIN for
                                                 Sydney Airport will be installing No Touting              slightly over staying the parking time limit
                                                 signs to warn the general public to be wary               at a Domestic pre - booked taxi rank whilst
                                                 of any drivers who break the law by touting               assisting an elderly female passenger from
                                                 for passengers.                                           the Terminal to the taxi on a rainy night.

                                                 The signs, erected in cooperation with                    PIN 2: A taxi driver was issued a ‘No
                                                 the Ministry of Transport, will be similar                Stopping’ PIN for double parking on a
                                                 to those at Melbourne Airport and will                    Domestic Departures Roadway when there
                                                 encourage passengers to report anyone                     was nowhere to park at the kerbside. The
                                                 who approaches them offering a taxi, hire                 fine was technically incorrect. The NSW
                                                 car or shuttle bus service, without using the             Taxi Council has discussed this issue with
                                                 marked areas. The signs will be supported                 Airport Authorities and requested that a
                                                 by announcements over the PA which will                   ‘commonsense’ approach be used in issuing
                                                 say:                                                      Double Parking PINs when kerbside space is
                                                                                                           not readily available.
                                                 “Attention: If you need a taxi, shuttle bus
                                                 or limousine, please make your way to the                 PIN 3: A taxi driver was issued a ‘No
                                                 marked areas where you will find licensed                 Stopping’ PIN for picking up a passenger on
                                                 service providers. If you are approached                  a Domestic Departures Roadway. The PIN
                                                 by a driver please do not use these                       was incorrectly issued due to the fact that
                                                 services. It is against the law for drivers               the driver was not picking up a passenger.
                                                 to solicit fares.”
                                                                                                           Taxi drivers wishing to contest Sydney
                                                 The signage will be installed
                                                                                                           Airport issued PINs should in the first
                                                 at Terminal 1 first followed
                                                                                                           instance email: pins@syd.com.au
                                                 by Terminal 2.


QUICK STAYS                                       E-tag Equipment                                         Traffic Changes

                                                  The additional E-Tag equipment at the Domestic          As part of the SACL Master Plan, there will
UNIGAS
                                                  Precinct is complete and working well, and              be a number of changes to traffic flow in
The new UNIGAS station at the International       installation of similar equipment has been              the airport precincts:
precinct is now being built, along with a pre-    completed in the International Taxi Holding
                                                  area. The new equipment provides taxis with             • Ross Smith Avenue – traffic lights will be
packaged food outlet at the International
                                                  instantaneous information on the status of their          fitted at the corner of Sir Reginald Ansett
Taxi Holding area.
                                                  E-Tag as they enter the Taxi Holding area queue.          Drive and Ross Smith Avenue by Christmas.
While there is currently no completion date,      This additional reader and status reporting to
                                                                                                          • No U-Turn from Shiers Avenue to Keith
when the station is finished, the new extra       the driver will eliminate the possibility of a driver
                                                                                                            Smith Avenue – as a result of some
E-tag reader (which has already been fitted       having to line up in the queue before knowing
                                                                                                            confusion with the new rule, signage
and tested) will start to be used.                if his E-Tag is faulty, has a low battery or has a
                                                                                                            is being reviewed. Taxis are allowed to
                                                  negative balance. This will reduce unnecessary
                                                                                                            undertake a U-Turn at this location as they
                                                  delays for other drivers.
                                                                                                            are considered an ‘authorised vehicle’.
                                                 Kerbside
                                                 Management

                                                 The new contractor
                                                 (SECOM Security) has
                                                 started, and while they
                                                 have received extensive
                                                 training, taxi drivers
                                                 are asked to be patient
                                                 until the new faces
                                                 come up to speed.




                                                                                                                                             19
                                                                                                                                                  m
    FLIGHT ARRIVALS                                               MONDAY                                       TUESDAY                              WEDNESDAY                                         THURSDAY                                    FRIDAY                                 SATURDAY                                         SUNDAY

    INTERNATIONAL
    SYDNEY
                                                TIME   AIRLINE FLT NBR CITY OF ORIGIN         TIME   AIRLINE FLT NBR CITY OF ORIGIN         TIME   AIRLINE FLT NBR CITY OF ORIGIN        TIME   AIRLINE FLT NBR CITY OF ORIGIN   TIME   AIRLINE   FLT NBR CITY OF ORIGIN     TIME   AIRLINE FLT NBR CITY OF ORIGIN     TIME   AIRLINE FLT NBR CITY OF ORIGIN
                                                 510     QF        6        Frankfurt          510     QF         6       Frankfurt         510     QF         6        Frankfurt         510    QF         6       Frankfurt     510    QF           6       Frankfurt       510       6      6        Frankfurt       510    QF         6       Frankfurt
                                                 515     BA       15         London            515     BA        15        London           515     BA        15         London           515    BA        15        London       515    BA          15        London         515      15      15        London         515    BA        15        London
                                                 530     QF        2         London           555      SQ       221      Singapore          530     QF         2         London          530     QF         2        London       555    SQ         221      Singapore        530       2       2        London        555     SQ       221      Singapore
                                                 555     SQ      221       Singapore          605      BA         9        London           555     SQ       221       Singapore         555     SQ       221      Singapore      605    BA           9        London         555     221     221      Singapore       605     BA         9        London
                                                 605     BA        9         London           605      EK       412         Dubai           605     BA         9         London          605     BA         9        London       605    EK         412         Dubai         605       9       9        London        605     EK       412         Dubai
                                                 605     EK      412          Dubai           605      QF         2        London           605     EK       412          Dubai          605     EK       412         Dubai       605    QF           2        London         605     412     412         Dubai        605     QF         2        London
                                                 610     UA      839      Los Angeles          610     CA       173        Beijing          610     UA       839      Los Angeles         610    CA       173        Beijing      610    UA        839      Los Angeles       610    839     839      Los Angeles       610    UA      839      Los Angeles
                                                 615     CX      111       Hong Kong           610     JQ        38       Denpasar          615     CX       111       Hong Kong          610    UA      839      Los Angeles     615    CX         111      Hong Kong        615     173     173        Beijing        615    CX       111      Hong Kong
                                                 615     QF       12      Los Angeles          610     UA      839      Los Angeles         615     QF        12      Los Angeles         615    CX       111      Hong Kong      615    QF          12     Los Angeles       615     111     111      Hong Kong        615    QF        12     Los Angeles
                                                 620     EY      450       Abu Dhabi           615     CX       111      Hong Kong          620     EY       450       Abu Dhabi          615    QF        12     Los Angeles     620    EY        450       Abu Dhabi        615      12      12     Los Angeles      620     EY      450       Abu Dhabi
                                                 620     KE      121          Seoul            615     QF        12     Los Angeles         620     KE       121          Seoul          620     EY      450       Abu Dhabi      620    KE         121         Seoul         620    450     450       Abu Dhabi       620     KE       121         Seoul
                                                 620     QF       74     San Francisco        620      EY      450       Abu Dhabi          620     QF        74     San Francisco                                                                                            620     121     121         Seoul
                                                                                                                                                                                         620     KE       121         Seoul       620    QF          74    San Francisco                                               620     QF        74    San Francisco
                                                 625     UA      863     San Francisco        620      KE       121         Seoul           625     UA       863     San Francisco                                                                                            625    863     863     San Francisco
                                                                                                                                                                                         620     QF        74    San Francisco    625    UA        863     San Francisco                                               625     UA      863     San Francisco
                                                 635     QF       42         Jakarta          620      QF        74    San Francisco        635     QF        42         Jakarta                                                                                              635      42      42        Jakarta
                                                                                                                                                                                         625     UA      863     San Francisco    635    QF          20        Manilla                                                 635     QF        20        Manilla
                                                 635     VS      200         London           625      UA      863     San Francisco        635     VS       200         London                                                                                               635    200     200         London
                                                                                                                                                                                         635     QF        42        Jakarta      635    VS        200         London                                                  635     VS      200         London
                                                640      JO      771          Tokyo           635      QF        20        Manilla         640      JO       771          Tokyo                                                                                              640      771     771         Tokyo
                                                                                                                                                                                         635     VS      200         London      640     JO         771         Tokyo                                                  640     JO       771         Tokyo
                                                 650     QF       50        Auckland          635      QF        42        Jakarta          650     QF        50        Auckland                                                                                              650     50      50        Auckland
                                                                                                                                                                                         640     JO       771         Tokyo       650    QF          50       Auckland                                                 650     QF        50       Auckland
                                                 655     JQ       38       Denpasar           635      VS      200         London           655     JQ        38       Denpasar                                                                                               655     38      38        Denpasar
                                                 705     LA      801        Santiago          640      JO       771         Tokyo                                                        650     QF        50       Auckland      705    LA         801       Santiago                                                 705     LA       801       Santiago
                                                                                                                                            705     LA       801        Santiago                                                                                              705    801     801        Santiago
                                                 710     VA        2      Los Angeles         650      QF        50       Auckland          710     VA         2      Los Angeles        655     JQ        38      Denpasar       710    VA           2     Los Angeles                                                 710    VA        2      Los Angeles
                                                                                                                                                                                         705     LA       801       Santiago      715    TG        993        Bangkok         710       2       2     Los Angeles       715    TG      993        Bangkok
                                                 715     TG      993        Bangkok           705      LA       801       Santiago          715     TG       993        Bangkok
                                                                                                                                                                                          710    VA         2     Los Angeles     725    DJ          71     Christchurch      715    993     993        Bangkok        725     DJ        71     Christchurch
                                                 725     GA      714       Denpasar            710     VA         2     Los Angeles         725     GA       714       Denpasar
                                                                                                                                                                                          715    TG      993        Bangkok       725    GA         714       Denpasar        725      71      71     Christchurch     725     GA       714       Denpasar
                                                 725     QF       22          Tokyo            715     TG      993        Bangkok           725     QF        22          Tokyo
                                                                                                                                                                                         725     DJ        71     Christchurch    725    QF          22         Tokyo         725     714     714       Denpasar       725     QF        22         Tokyo
                                                 725     QF      108      Los Angeles          725     QF        22         Tokyo           725     QF       108      Los Angeles
                                                                                                                                                                                         725     GA       714      Denpasar       725    QF         108     Los Angeles       725     22      22          Tokyo        725     QF       108     Los Angeles
                                                 730     DJ       51        Auckland           725     QF       108     Los Angeles         730     DJ        51        Auckland
                                                                                                                                                                                         725     QF        22         Tokyo       725    UU         771         Paris         725    108     108      Los Angeles      730     OZ       601         Seoul
                                                 730     OZ      601          Seoul            730     DJ        51       Auckland          730     OZ       601          Seoul
                                                                                                                                                                                         725     QF       108     Los Angeles     730    OZ         601         Seoul         730    601     601          Seoul         740    QF       118      Wellington
                                                 740     QF      118       Wellington          730     OZ       601         Seoul           740     QF       118       Wellington
                                                                                                                                                                                         730     OZ       601         Seoul       740    QF         118      Wellington       740     118     118      Wellington       745    EK       418         Dubai
                                                 745     EK      418          Dubai            740     QF       118      Wellington         745     EK       418          Dubai
                                                                                                                                                                                          740    QF       118      Wellington     745    EK         418         Dubai         745     418     418         Dubai        755     AR      1182     Buenos Aires
                                                 755     QF      128       Hong Kong           745     EK       418         Dubai           755     QF       128       Hong Kong
                                                                                                                                                                                          745    EK       418         Dubai       755    AR        1182     Buenos Aires      755    128     128       Hong Kong       755     QF      128       Hong Kong
                                                 800     CA      175         Beijing           755     AR      1182     Buenos Aires        800     CA       175         Beijing
                                                 800     JQ      140      Christchurch         755     QF      128       Hong Kong                                                       755     AR      1182     Buenos Aires    755    QF        128       Hong Kong        800     140     140     Christchurch     800     CA       175        Beijing
                                                                                                                                            800     JQ       140      Christchurch
                                                 800     MH      123     Kuala Lumpur          800     JQ       140     Christchurch        800     MH       123     Kuala Lumpur                                                                                             800    123     123     Kuala Lampur
                                                                                                                                                                                         755     QF      128       Hong Kong      800    CA         175        Beijing                                                 800     JQ       140     Christchurch
                                                 810     CX      161       Hong Kong           800     MH      123     Kuala Lumpur         810     CX       161       Hong Kong                                                                                              810     161     161      Hong Kong
                                                                                                                                                                                         800     JQ       140     Christchurch    800    JQ         140     Christchurch                                               800     MH      123     Kuala Lampur
                                                 815     AC       33         Toronto           810     CX       161      Hong Kong          815     AC        33         Toronto                                                                                              815      33     33         Toronto
                                                                                                                                                                                         800     MH      123     Kuala Lumpur     800    MH        123     Kuala Lampur                                                 810    CX       161      Hong Kong
                                                 815     VN      783          Hanoi            815     AC        33        Toronto          815     VN       783          Hanoi                                                                                               820     741     741      Wellington
                                                                                                                                                                                          810    CX       161      Hong Kong      810    CX         161      Hong Kong                                                  815    AC        33        Toronto
                                                 820     NZ      741       Wellington          820     NZ       741      Wellington         820     NZ       741       Wellington                                                                                             830    325     325       Guangzhou
                                                                                                                                                                                          815    AC        33        Toronto      815    AC          33        Toronto                                                  815    VN      783          Hanoi
                                                 830     NZ      101        Auckland           830     CZ      325       Guangzhou          830     NZ       101        Auckland                                                                                              830      51      51       Auckland
                                                                                                                                                                                         820     NZ       741      Wellington     815    VN        783          Hanoi                                                  830     CZ      325       Guangzhou
                                                 830     NZ      781      Christchurch         830     NZ       101       Auckland          830     NZ       781      Christchurch                                                                                            830     101     101       Auckland
                                                                                                                                                                                         830     DJ        51       Auckland      820    NZ         741      Wellington                                                830     DJ        51       Auckland
                                                 830     QF      130        Shangai            830     NZ       781     Christchurch        830     QF       130        Shangai                                                                                               830     781     781     Christchurch
                                                                                                                                                                                         830     NZ       101       Auckland      830    CZ        325       Guangzhou                                                 830     NZ       701       Auckland
                                                 930     MU      561        Shangai            830     QF      130        Shanghai          930     MU       561        Shangai                                                                                               830    130     130        Shanghai
                                                                                                                                                                                         830     NZ       781     Christchurch    830    DJ          51       Auckland                                                 830     QF      130        Shanghai
                                                 935     PR      209         Manilla           930     GA       714       Denpasar          935     PR       209         Manilla                                                                                              930    561     561        Shanghai
                                                                                                                                                                                         830     QF      130        Shanghai      830    NZ         101       Auckland                                                 920     O7      332     Norfolk Island
                                                 955     SQ      231       Singapore           930     MU      565        Shanghai          955     SQ       231       Singapore                                                                                              935    209     209         Manilla
                                                                                                                                                                                         930     MU       561       Shanghai      830    NZ         781     Christchurch                                               930     MU      565        Shanghai
                                                1020     QF      142        Auckland           955     SQ       231      Singapore         1020     QF       142        Auckland                                                                                              955     231     231      Singapore
                                                                                                                                                                                          940    NF        32       Port Vila     830    QF        130        Shanghai                                                 935     PR      209         Manilla
                                                1030     NZ      703        Auckland          1000     JQ        28        Phuket          1030     NZ       703        Auckland                                                                                             1000      28      28        Phuket
                                                                                                                                                                                         955     SQ       231      Singapore      930    MU        565        Shanghai                                                 955     SQ       231      Singapore
                                                1105     CX      101       Hong Kong          1015     ZG      9501        Macau           1105     CX       101       Hong Kong                                                                                             1015    9501    9501        Macau
  TO CHECK A FLIGHT IS ARRIVING ON                                                                                                                                                       1000    JQ        28        Phuket       955    SQ         231      Singapore                                                 1005    CI        51         Taipei
                                                1140     FJ      911           Nadi           1020     QF       142       Auckland         1140     FJ       911           Nadi                                                                                              1020     142     142       Auckland
TIME, CALL THE FOLLOWING HOTLINES:              1140     NF       10        Port Vila         1030     NZ      703        Auckland         1140     NF        10        Port Vila
                                                                                                                                                                                         1015    ZG      9501        Macau       1005    CI          51         Taipei
                                                                                                                                                                                                                                                                             1020    772     772        Noumea
                                                                                                                                                                                                                                                                                                                       1005    QF        82      Singapore
                                                                                                                                                                                         1020    QF       142       Auckland     1005    QF          82      Singapore                                                 1015    ZG      9501        Macau
                                                1155     JQ       74    Ho Chi Minh City      1105     CX       101      Hong Kong         1155     JQ        74    Ho Chi Minh City                                                                                         1030    703     703        Auckland
                                                                                                                                                                                         1030    NZ      703        Auckland     1020    QF         142       Auckland                                                 1020    QF       142       Auckland
       Qantas                 13 12 23          1200     TG      995        Bangkok           1125     QF       106        Beijing         1200     TG       995        Bangkok                                                                                              1105     101     101      Hong Kong
                                                1220     QF      124        Mumbai            1135     UU      772        Noumea                                                         1035    SB       140       Noumea       1030    NZ        703        Auckland       1125    106     106         Beijing       1030    NZ      703        Auckland
                                                                                                                                           1220     QF       124        Mumbai
   United Airlines            13 17 77          1245     UA      840       Melbourne          1140     FJ       911         Nadi           1245     UA       840       Melbourne         1105    CX       101      Hong Kong     1045    SB         140       Noumea         1140     911     911          Nadi        1105    CX       101      Hong Kong
                                                1355     QF      64      Johannesburg         1200     TG      995        Bangkok          1355     QF       64      Johannesburg        1125    QF       106        Beijing     1105    CX         101      Hong Kong       1155      74      74   Ho Chi Minh City   1140    FJ       911          Nadi
 Singapore Airlines           13 10 11
                                                1425     DJ      182       Tongatapu          1245     UA      840       Melbourne         1425     DJ       182       Tongatapu         1140    FJ       911          Nadi      1140    FJ         911          Nadi        1200    995     995        Bangkok        1155    JQ        74   Ho Chi Minh City
   British Airways           8904 8800                                                                                                                                                   1200    TG      995        Bangkok      1155    JQ          74   Ho Chi Minh City                                             1200    TG      995        Bangkok
                                                1430     NZ      719        Auckland          1355     QF       64     Johannesburg        1430     NZ       719        Auckland                                                                                             1220    124     124        Mumbai
    Cathay Pacific             13 17 47          1450     QF       92        Noumea            1450     QF       114       Auckland         1450     QF        92        Noumea           1220    QF       124       Mumbai       1200    TG        995        Bangkok        1245    840     840       Melbourne       1245    UA      840       Melbourne
                                                1450     QF      114        Auckland          1525     QF        46     Christchurch       1450     QF       114        Auckland         1245    UA      840       Melbourne     1245    UA        840       Melbourne       1355     64      64     Johannesburg      1300    NZ       119       Auckland
  Canadian Airlines         1300 655 767                                                                                                                                                 1355    QF       64     Johannesburg    1325    JQ          30       Bangkok                                                  1355    QF       64     Johannesburg
                                                1525     QF       46      Christchurch        1550     JQ         4       Honolulu         1525     QF        46      Christchurch                                                                                           1415     119     119       Auckland
 Malaysian Airlines           13 26 27          1540     JQ        3       Melbourne          1630     SQ      233       Singapore         1540     JQ         3       Melbourne         1425    DJ       182      Tongatapu     1355    QF         64     Johannesburg      1420      10      10       Port Vila      1450    QF        92       Noumea
                                                1555     UU      771          Paris           1710     NZ      783      Christchurch       1555     UU       771          Paris          1430    NZ       719       Auckland     1430    NZ         719       Auckland       1450      92      92       Noumea         1450    QF       114       Auckland
                                                1700     NZ      967        Dunedin           1715     EK       419       Auckland         1700     NZ       967        Dunedin          1450    QF       114       Auckland     1450    QF         114       Auckland       1450     114     114       Auckland       1510    DJ        90          Apia
                                                1715     EK      419        Auckland          1720     NZ       743      Wellington        1715     EK       419        Auckland         1525    QF        46     Christchurch   1510    DJ          90          Apia        1525      46      46     Christchurch     1525    QF        46     Christchurch
                                                1715     NZ      783      Christchurch        1730     NZ       105       Auckland         1715     NZ       783      Christchurch       1630    SQ      233       Singapore     1525    QF          46     Christchurch     1535    122     122      Queenstown       1550    JQ         4       Honolulu
                                                1730     NZ      105        Auckland          1730     QF        48      Wellington        1730     NZ       105        Auckland         1710    NZ      783      Christchurch   1550    JQ           4       Honolulu       1540    332     332     Norfolk Island    1630    JQ       150     Christchurch
                                                1730     QF        4        Honolulu          1750     QF        18     Buenos Aires       1730     QF         4        Honolulu         1715    EK       419       Auckland     1630    JQ         150     Christchurch     1550       4       4       Honolulu       1630    SQ      233       Singapore
                                                1730     QF       48       Wellington         1755     DJ        73     Christchurch       1730     QF        48       Wellington        1720    NZ       743      Wellington    1630    SQ        233       Singapore       1630    233     233       Singapore       1710    NZ      783      Christchurch
                                                1755     DJ       73      Christchurch        1805     DJ       154         Nadi           1755     DJ        73      Christchurch       1730    NZ       105       Auckland     1710    NZ        783      Christchurch     1710    783     783      Christchurch     1715    EK       419       Auckland
                                                1805     DJ      154           Nadi           1830     EY      454       Abu Dhabi         1805     DJ       154           Nadi          1730    QF         4       Honolulu     1715    EK         419       Auckland       1715     419     419       Auckland       1720    NZ       743      Wellington
                                                1850     MH      141     Kuala Lumpur         1850     MH       141    Kuala Lumpur        1850     MH       141     Kuala Lumpur        1730    QF        48      Wellington    1720    NZ         743      Wellington      1715     831     831     Queenstown       1730    NF        34       Port Vila
                                                1855     SQ      219       Singapore          1855     SQ       219      Singapore         1855     SQ       219       Singapore         1750    QF        18     Buenos Aires   1730    NZ         105       Auckland       1730       4       4       Honolulu       1730    NZ      705        Auckland
                                                1900     NZ      707        Auckland          1900     NZ       707       Auckland         1900     NZ       707        Auckland         1800    DJ       170       Port Vila    1730    QF          48      Wellington      1730      48      48      Wellington      1730    QF        48      Wellington
                                                1905     QF       32         London           1905     QF        32        London          1905     QF        32         London          1805    DJ       154          Nadi      1740    DJ          53       Auckland                                                 1750    QF        18     Buenos Aires
                                                                                                                                                                                                                                                                             1740      53      53       Auckland
                                                1910     PR      211         Manilla          1925     EK       413     Christchurch       1910     PR       211         Manilla         1830    EY      454       Abu Dhabi     1755    PX           1    Port Moresby                                                1755    PX         1    Port Moresby
                                                                                                                                                                                                                                                                             1805    154     154           Nadi
                                                1920     HA      451        Honolulu          1930     QF       44        Auckland         1920     HA       451        Honolulu         1850    MH       141    Kuala Lumpur    1800    NF          15       Port Vila                                                1800    DJ       170       Port Vila
                                                                                                                                                                                                                                                                             1830    454     454       Abu Dhabi
                                                1925     EK      413      Christchurch        2000     TG       991       Bangkok          1925     EK       413      Christchurch       1855    SQ       219      Singapore     1805    DJ         154          Nadi        1850     141     141    Kuala Lampur      1805    DJ       154          Nadi
                                                1930     QF      44         Auckland          2010     CX      139       Hong Kong         1930     QF       44         Auckland
                                                                                                                                                                                         1900    NZ       707       Auckland     1850    MH         141    Kuala Lampur      1855     219     219      Singapore       1830    EY      454       Abu Dhabi
                                                1955     CI       55          Taipei          2025     QF        88      Hong Kong         1955     CI        55          Taipei
                                                                                                                                                                                         1905    QF        32        London      1855    SQ         219      Singapore       1905      32      32        London        1850    MH       141    Kuala Lampur
SYDNEY AIRPORT HELIPORT                         2000     TG      991        Bangkok           2000     TG       991       Bangkok          2000     TG       991        Bangkok
                                                                                                                                                                                         1910    PR       211        Manilla     1900    NZ         707       Auckland       1920     451     451       Honolulu       1855    SQ       219      Singapore
The heliport is located in Ross Smith Avenue    2010     CX      139       Hong Kong          2010     CX      139       Hong Kong         2010     CX       139       Hong Kong
                                                                                                                                                                                         1920    HA       451       Honolulu     1905    QF          32        London        1925     413     413     Christchurch     1900    NZ       707       Auckland
only 5 minutes from the domestic terminal.      2025     QF       88       Hong Kong          2025     QF        88      Hong Kong         2025     QF        88       Hong Kong
                                                                                                                                                                                         1925    EK       413     Christchurch   1920    HA         451       Honolulu       1930     44      44        Auckland       1905    QF        32        London
                                               AR Aerolineas Argentinas AC Air Canada CA Air China MK Air Mauritius NZ Air New Zealand PX Air Niugini FJ Air Pacific AD Air Paradise      1930    QF       44        Auckland     1925    EK         413     Christchurch     1955      55      55         Taipei       1920    HA       451       Honolulu
                                               AP Air Phuket NF Air Vanuatu SB Air Calin HJ Asian Express OZ Asiana AO Australian Airlines VI Austrian Airlines BA British Airways       1955    CI        55         Taipei     1930    QF         44        Auckland       2000     991     991       Bangkok        1925    EK       413     Christchurch
                                               CX Cathay Pacific CI China Airlines MU China Eastern CZ China Southern EK Emirates EY Etihad Airways BR EVA Air SJ Freedom Air             2000    TG       991       Bangkok      2000    TG         991       Bangkok        2010    139     139       Hong Kong       1930    QF       44        Auckland
                                                                                                                                                                                                                                                                             2025      88      88      Hong Kong



                                                                                                                                                                                                                                                                                                                                                   m
                                               GA Garuda Indonesia GF Gulf Air HA Hawaiian Airlines JO JALways JL Japan Airlines JQ JetStar KE Korean Air MH Malaysia Airlines           2010    CX       139      Hong Kong     2010    CX        139       Hong Kong                                                 2000    TG       991       Bangkok
                                               MP Martinair ON Air Nauru VBI Pacific Blue DJ Pacific/Polynesia Blue PR Philippine Airlines PO Polar Air Cargo PH Polynesian Airlines       2025    QF        88      Hong Kong     2125    FJ         915          Nadi        2145     915     915          Nadi        2010    CX      139       Hong Kong




   m
                                               QF QANTAS BI Royal Brunei SQ Singapore Airlines TN Air Tahiti Nui TG Thai Airways UA United Airlines 5X UPS VN Vietnam Airlines
                                               VS Virgin Atlantic *Flight data is provided and checked by Sydney Airport Corporation as an average representation not a specific week.
           20                                                                                                                                                                                                                                                                                                                                 21
AUGUST                                                                                                                                                               SEPTEMBER
events and opportunities                                                              events & locations                         times                               events and opportunities                                                           events & locations                        times
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31   Acer Arena                                                                     1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30   Acer Arena
                                                                                      David Copperfield                           4th at 4pm & 8pm; 9th at 5pm.                                                                                          2009 Holden Netball Test Series           6th at 12pm.
                                                                                      Dr. Phil                                   6th at 8pm.                                                                                                            Monster Trucks: Jump Mania                12th at 6pm.
                                                                                      P!NK                                       28th & 29th at 6pm.                                                                                                    Beyonce                                   18th & 19th at 8pm.
                                                                                      ANZ Stadium (Sydney Olympic Park)                                                                                                                                 The Basement, Circular Quay
                                                                                      South Sydney Rabbitohs v Bulldogs          2nd at 12:45pm - 5pm.                                                                                                  Lulo Reinhardt                            2nd at 9pm.
                                                                                      Bulldogs v Canberra Raiders                8th at 5:15pm–9:30pm.                                                                                                  Jordan Millar & The Question              12th at 9:30pm.
                                                                                      Sydney Swans v Geelong                     15th at 3:45pm–9pm.                                                                                                    Jonah & The Wailers + The Elementals      15th at 9pm.
                                                                                      The Basement, Circular Quay                                                                                                                                       Enmore Theatre
                                                                                      Dragon                                     13th at 9:30pm.                                                                                                        Aimee Mann with Ben Lee                   4th at 7:30pm-12pm.
                                                                                      A Tribute To Woodstock                     21st at 9pm.                                                                                                           Flo Rida                                  9th at 8pm-12pm.
                                                                                      Enmore Theatre                                                                                                                                                    Wolfmother                                19th at 7pm-12pm.
                                                                                      Alex and Eve the Wedding                   1st & 2nd at 8pm-12pm.                                                                                                 7th Annual Led Zeppelin Celebration       24th at 7:30pm.
                                                                                      Phoenix                                    5th at 8pm-12pm.                                                                                                       Suzi Quatro                               25th at 8pm-12pm.
                                                                                      Jimmy Barnes                               7th & 8th at 8pm-12pm.                                                                                                 The Script                                26th at 8:15pm; 30th at 7:30pm.
                                                                                      Katy Perry                                 17th at 8pm-12pm.                                                                                                      The Forum Theatre, Moore Park
                                                                                      The All-American Rejects                   21st at 7:30pm-12pm.                                                                                                   Shapeshifter                              19th at 8pm.
                                                                                      The Metro Theatre                                                                                                                                                 Hordern Pavilion
                                                                                      The JD Set Feat. Faker                     7th at 8pm-12pm.                                                                                                       The Baby Show                             18th & 19th at 9:30am-5:30pm; 20th
                                                                                                                                                                                                                                                                                                  at 9:30am-4pm.
                                                                                      Night of Trance                            8th at 10pm-2am.
                                                                                                                                                                                                                                                        Bad Religion & NOFX                       30th at 7:45pm.
                                                                                      Matisyahu                                  12th at 7:15pm-12pm.
                                                                                      Five Finger Death Punch                    14th at 8pm-12pm.                                                                                                      The Metro Theatre
                                                                                                                                                                                                                                                        Grafton Primary                           4th at 8pm-12pm.
                                                                                      Something With Numbers                     15th at 8pm-12pm.
                                                                                                                                                                                                                                                        The Gangsters’ Ball                       5th at 8pm-12pm.
                                                                                      Dappled Cities                             22nd at 8pm-12pm.
                                                                                                                                                                                                                                                        Monster Magnet                            6th at 8pm-12pm.
                                                                                      Decoder Ring                               28th at 8pm-12pm.
                                                                                                                                                                                                                                                        GZA/Genius (Wu Tang Clan)                 15th at 8pm-12pm.
                                                                                      Sydney Cricket Ground
                                                                                                                                                                                                                                                        Jamie T and The Pacemakers                17th at 8pm-12pm.
                                                                                      AFL: Sydney Swans v St Kilda               1st at 7:10pm.
                                                                                                                                                                                                                                                        Stephen Malkmus and The Jicks             22nd at 8pm-12pm.
                                                                                      AFL: Sydney Swans v Brisbane Lions         29th at 7:10pm.
                                                                                                                                                                                                                                                        Kreator                                   24th at 8pm-12pm.
                                                                                      Sydney Entertainment Centre
                                                                                                                                                                                                                                                        Lisa Mitchell                             25th at 8pm.
                                                                                      Alice Cooper                               24th at 7pm.
                                                                                      Sydney Luna Park                                                                                                                                                  Sydney Cricket Ground
                                                                                                                                                                                                                                                        A-League: Sydney FC v                     12th at 7:30pm.
                                                                                      The Game                                   8th at 7pm.
                                                                                                                                                                                                                                                        North Queensland Fury
                                                                                      Parkway Drive                              15th at 8pm.
                                                                                                                                                                                                                                                        Sydney Football Stadium
                                                                                      Sydney Opera House                                                                                                                                                NRL: Sydney Roosters v Cowboys            4th-6th time TBC.
                                                                                      Aida - Giuseppe Verdi                      1st, 5th, 8th, 15th, 19th, 28th,
                                                                                                                                                                                                                                                        NRL: West Tigers v Bulldogs               4th-6th time TBC.
                                                                                                                                 31st at 7:30pm; 22nd at 1pm.
                                                                                      The White Album Concert                    7th-8th, 9th at 8pm.                                                                                                   A-League: Sydney FC v Newcastle Jets      20th at 3:30pm.

                                                                                      The Capulets and the Montagues -           11th, 14th, 20th, 2nd at 7:30pm-                                                                                       Sydney Opera House
                                                                                      Vincenzo Bellini                           10:10pm; 29th at 1pm-3:40pm.                                                                                           Ben Folds                                 1st at 8pm.
                                                                                      Manon Lescaut - Giacomo Puccini            16th, 22nd, 28th, 31st at 7:30pm-                                                                                      The Mikado - William S Gilbert & Arthur   2nd, 10th, 12th, 16th, 18th, 22nd,
                                                                                                                                 10:20pm; 25th at 8pm-10:50pm.                                                                                          Sullivan                                  24th, 25th, 29th, 30th at 7.30pm; 5th
                                                                                      Black Dyke Band                            18th at 8pm.                                                                                                                                                     and 26th at 1pm.

                                                                                      The Grand Organ Symphony - Saint-Saëns     20th at 1:30pm, 21st at 8pm,                                                                                           Fire - A Retrospective                    2nd-11th; 15th-19th; 22nd-26th at
                                                                                      and Shostakovich                           22nd at 2pm.                                                                                                                                                     8pm-9:40pm.
                                                                                      Ben Folds                                  31st at 8pm.                                                                                                           Lucy Guerin Inc: Untrained                2nd-5th at 7:30pm-8:30pm.

                                                                                      Sydney Football Stadium                                                                                                                                           Star Trek & Sydney Symphony               4th at 8pm; 5th at 1:30pm.
                                                                                      NRL: West Tigers v Manly Sea Eagles        3rd at 7pm.                                                                                                            Verdi Requiem                             11th & 12th at 8pm-9:45pm; 13th at
                                                                                                                                                                                                                                                                                                  2pm-3:45pm.
                                                                                      NRL: Sydney Roosters v Wests Tigers        7th-10th time TBA.
                                                                                                                                                                                                                                                        Andrea Keller & Eugene Ball               13th at 5pm-6:15pm.
                                                                                      NRL: Sydney Roosters v Sea Eagles          15th at 5:30pm.
                                                                                                                                                                                                                                                        Dianne Reeves: When You Know - Jazz       17th-19th at 8pm.
                                                                                      A-League: Sydney FC v Adelaide United      16th at 5pm.                                                                                                           and Orchestra
                                                                                      NRL: West Tigers v Eels                    21st-24th time TBA.                                                                                                    Labour of Love - Schubert, Bartók,        23rd-26th at 8pm.
                                                                                      A-League: Sydney FC v Wellington Phoenix   30th at 5pm.                                                                                                           Brahms

                                                                                      Other Events                                                                                                                                                      Other Events
                                                                                      Sydney International Boat Show at the      1st-3rd at 10am-8pm Halls,                                                                                             Coaster Festival, Gosford Showgrounds     12th at 12pm.
                                                                                      Sydney Convention and Exhibition Centre    10am-6pm at the Marina.                                                                                                Festival of the Winds, The Bondi          13th at 11am-4pm.
                                                                                      & Cockle Bay Marina, Darling Harbour                                                                                                                              Pavilion Community Cultural Centre
                                                                                      Rosemount Sydney Fashion Festival,         All day 17th-22nd.                                                                                                     Chalk Urban Art Festival, The Rocks       All day 17th-21st.
                                                                                      Martin Place
                                                                                      The Ultimo Science Festival at the         21st-30th at various times.
                                                                                      Powerhouse Museum, the ABC, UTS and
                                                                                      TAFE NSW - all in Ultimo                                                        Chart Key
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31                                                                                          Sporting Event                  Performance                      Concert                            Horse Racing                    Community Event


                                                                                                                                                                                                                                                                                                                               m
 m       22                                                                                                                                                                                                                                                                                                               23
                                                                                                                                                                                                                                                                                        The world’s #1 selling GPS brand1



EVENTS
 CITY2SURF:                                                                                       2009 WORLD
 9 AUGUST                                                                                         MASTERS
                                                                                                  GAMES:
 The 39th Sun-Herald City2Surf will take
 place between the Sydney CBD and Bondi
 Beach on Sunday 9 August with more
                                                  Special event clearways will be in use
                                                  in Sydney’s CBD and the suburbs of
                                                  Darlinghurst, Kings Cross, Rose Bay,
                                                                                                  10-18 OCTOBER
 than 70,000 competitors expected to run          Double Bay, Vaucluse and Bondi. It is           Sydney will host the World Masters Games
 the race.                                        advised that motorists avoid the areas          in October – a series of events open to
                                                  along the 14 kilometre route.                   people of all ages and abilities.
 The race will commence at 9am at Hyde
 Park at the intersection of Park and College                                                     The World Masters Games is the world’s
 Streets in Sydney’s CBD before heading           The event also features an Expo that            largest multi-sporting event, attracting up
 up William Street and through the tunnel at      will be held from Monday 3 August until         to three times more competitors than the
 Kings Cross. The finish line is located on       Saturday 8 August from 8:30am – 8pm on          Olympic Games.
 Queen Elizabeth Drive at the southern            Thursday and Friday and 8:30am – 4pm
 end of Bondi Pavilion.                           on every other day at Hyde Park Barracks,       For taxi drivers, Sydney is expecting an
                                                  Macquarie Street, Sydney.                       additional 25,000 visitors during the 8 days
                                                                                                  of the Games.
                                                  For more information, visit
                                                  http://www.city2surf.com.au                     If you work in the Taxi Industry and you are
                                                                                                  planning on competing in the Games let us
                                                                                                  know at teamtaxi@nswtaxi.org.au so we can
                                                                                                  cheer you on!
                                                                                                  For more information about the Games
                                                                                                  or how to become a participant visit:
                                                                                                  www.2009worldmasters.com

RACING CALENDAR
       DATE                 EVENT                  LOCATION                      DATE                       EVENT                    LOCATION
      August 1            Missile Stakes         Roseshill Gardens            September 2               Mona Lisa Stakes                Wyong
      August 8         San Domenico Stakes        Royal Randwick              September 4                 Wyong Cup                     Wyong
     August 15           Premiere Stakes         Rosehill Gardens             September 5           Chelmsford Stakes              Royal Randwick
     August 22           Warwick Stakes           Royal Randwick             September 12           Theo Marks Stakes              Rosehill Gardens
     August 29             Golden Rose           Rosehill Gardens            September 16           Cameron handicap                Broadmeadow
                                                                             September 17                Newcastle Cup              Broadmeadow
                                                                             September 19               Tea Rose Stakes            Rosehill Gardens
                                                                             September 26          George Main Stakes               Royal Randwick



SYDNEY CRUISE SHIPS
                SHIP                             ARRIVAL                          DEPARTURE                                    WHARF
 Pacific Dawn                               03-Aug-2009 07:00 (Mon)           03-Aug-2009 16:00 (Mon)                     Wharf 8 Darling Harbour
                                                                                                                                                      No more traffic gridlocks
 Pacific Dawn                               14-Aug-2009 07:00 (Fri)            14-Aug-2009 20:00 (Fri)                 Wharf 8 - Darling Harbour
 Pacific Dawn                               17-Aug-2009 07:00 (Mon)           17-Aug-2009 16:00 (Mon)               Wharf 8 - Darling Harbour Wharf    With real time traffic alerts2 Garmin nüvi 265T/265WT models let you fly around traffic problems.
 Buque Gloria                              30-Aug-2009 08:00 (Sun)            03-Sep-2009 16:00 (Thu)               Overseas Passenger Terminal       Receive warnings of traffic ahead and recommended alternative routes. Turn by turn directions use
 Pacific Dawn                               31-Aug-2009 07:00 (Mon)           31-Aug-2009 16:00 (Mon)                  Wharf 8 - Darling Harbour       real street names. It’s preloaded with City Navigator Australia and New Zealand maps. It even works
 Pacific Dawn                               09-Sep-2009 07:00 (Wed)           09-Sep-2009 16:00 (Wed)                  Wharf 8 - Darling Harbour       as a hand-free, connecting to your phone via bluetooth so you can stay focussed on the road.
 Sun Princess                              12-Sep-2009 07:00 (Sat)            12-Sep-2009 18:00 (Sat)                 Wharf 8 - Darling Harbour       So say goodbye to traffic and hello to a Garmin today.
 Pacific Dawn                               25-Sep-2009 07:00 (Fri)            25-Sep-2009 16:00 (Fri)                 Wharf 8 - Darling Harbour
Information provided by Sydney Ports at www.sydneyports.com.au


 m      24
                                                                                                                                                      1 Source: Canalys research, total PND units sold worldwide Jan 07-June 08. 2 Traffic alert feature available in Sydney, Melbourne and Brisbane.   www.garmin.com.au
                                                                                           TAXI

RANK                                                                                                                                                  WARNINGS FOR
                                                                                                                                                      LAW BREAKERS
                                                                                                                                                                                                                                 TOLLS AT A GLANCE
                                                                                                                                                                                                                                 Sydney Harbour Crossings            Cross City Tunnel




ROUNDUP
                                                                                                                                                                                                                                 (Time of Day Tolling)               Eastbound Tunnel: Darling Harbour
                                                                                                                                                                                                                                 Weekdays                            to Eastern Distributor exit or
                                                                                                                                                                                                                                 From 6:30am - 9:30am: $4            Rushcutters Bay - $4.20.
                                                                                                                                                                                                                                 From 9:30am - 4pm: $3
                                                                                                                                                                                           GRESHAM                               From 4pm - 7pm: $4
                                                                                                                                                                                                                                                                     Westbound Tunnel: Rushcutters
                                                                                                                                                                                                                                                                     Bay to Darling Harbour - $4.20.

                                                                                                                                                                                           STREET                                From 7pm - 6:30am: $2.50
                                                                                                                                                                                                                                                                     Sir John Young Crescent Exit:
                                                                                                                                                                                                                                 Weekends and Public Holidays from the east - $1.98.

MACQUARIE                                                                                          FIVE DOCK
                                                 • North of Bridge Street adjacent to the                                                                                                                                        From 8am - 8pm: $3
                                                                                                                                                                                           The Ministry of Transport has                                             Hills M2 Motorway:
                                                   Intercontinental Hotel. From 10 metres                                                                                                                                        From 8pm - 8am: $2.50
                                                                                                                                                                                           advised that Police and Council
STREET –                                           north of the intersection to the end of the
                                                                                                   The NSW Taxi Council is continuing to
                                                                                                                                                                                           Rangers will be cracking down on      The return toll is payable for
                                                                                                                                                                                                                                                                     North Ryde (main plaza): $4.95.
                                                                                                                                                                                                                                                                     Pennant Hills Road: $2.20.
1 MINUTE
                                                   current ‘No Stopping’ zone.                                                                                                             taxi drivers who stop illegally in
                                                                                                   battle the City of Canada Bay Council to get                                                                                  passengers travelling north on the
                                                                                                                                                                                           Gresham Street whilst queuing to                                          Lane Cove Tunnel: Eastbound
                                                                                                                                                                                                                                 Sydney Harbour Bridge and
STOPPING
                                                 • Near the Coca Cola Building North of            additional taxi ranking space in the suburb                                                                                                                       and westbound: $2.72
                                                                                                                                                                                           get onto the Bent Street taxi rank.   in the Sydney Harbour Tunnel.
                                                   Bridge Street. There is a section of ‘No        of Five Dock.
                                                   Stopping’ immediately South of a ‘No                                                                                                                                          For passengers travelling north,    M4 Motorway: $2.75 payable in
                                                                                                                                                                                           Taxi Drivers are reminded that                                            both east and west bound directions.
The NSW Taxi Council is working with the           Parking’ bay which might be suitable for        Despite a growing local population and few                                                                                    they must pay the return toll which
                                                                                                                                                                                           the Bent Street rank has been
City of Sydney to improve taxi services            taxis to use when there are other vehicles      alternative modes of transport for the elderly                                                                                would be applicable at the time     M5 Motorway: $3.80.
                                                                                                                                                                                           extended into Spring Street
for people in Macquarie Street with the            stopped in the No Parking bay at busy           and frail, the local Council reduced the                                                                                      they cross the bridge or go         Westlink M7: 33.19 cents per km
                                                                                                                                                                                           during the afternoon peak times.
installation of the new ‘No Stopping –             times. There is sufficient lane width           busy rank in Garfield Street Five Dock to 2                                                                                   through the Tunnel.                 - capped after 20 km at a
Taxis Excepted Limit 1 Minute’ signs.                                                              vehicles, and now police regularly complain
                                                                                                                                                                                           GEORGE
                                                   to still allow two cars to pass beside a                                                                                                                                                                          max of $6.64.
                                                   stopped taxi in this location.                  about taxi drivers blocking the road by                                                                                       Eastern Distributor:
                                                                                                                                                                                                                                                                     Sydney Airport: $3.
                                                                                                                                                                                           STREET
On the western side of Macquarie, the Taxi                                                         overspilling the rank.                                                                                                        $5 northbound only.
Council has suggested the signage at the                                                                                                                                                                                                                             Toll charges effective 1 July 2009
following locations:                                                                               Meantime, residents complain that the
                                                                                                   lack of ranking space is forcing taxis out                                              There are ongoing blitzes of taxi
• Adjacent to Queens Square near the                                                               of the area and making it more                                                          drivers illegally parking in the
  existing garden bed and south of the                                                             difficult for them to get cabs.                                                         No Stopping Zone adjacent to
  bus zone. This will require a path to be                                                                                                                                                 the NAB/Qantas Building at 255
  made through the garden bed at a mid-                                                            The NSW Taxi Council wants the situation                                                George Street.
  point between two large trees, to provide                                                        reversed and the rank returned to 8 car
  access to the kerb. This section of road                                                         capacity, but the local Council refuses.                                                 Drivers are dangerously
  on and either side of the pedestrian                                                                                                                                                      standing contrary to notice in
  crossing is an area of very high demand
  for taxis. The square is a major entry and
                                                 CHATSWOOD                                         Data from taxi networks shows that about
                                                                                                   650 taxis try to use this rank on an average
                                                                                                                                                                                            the No Stopping Zone in both
                                                                                                                                                                                            the morning and afternoon
  exit point to King Street and Phillip Street                                                     day and at peak times approximately                                                      peak hours, which significantly
                                                 Work has commenced on the installation
  and in particular the Law Courts.                                                                30 taxis try to access the taxi rank per           hampers vehicles turning into Grosvenor and Bridge streets. This
                                                 of pedestrian traffic signals at the corner
                                                                                                   30 minute interval.                                results in significant traffic congestion in the vicinity of that area
                                                 of Victoria Avenue and Railway Street in
   A lot of legal professionals burdened with                                                                                                         and a knock-on effect back into the City.
                                                 Chatswood.                                        The NSW Taxi Council conducted a traffic
   documents and baggage access taxis in
   this vicinity. Currently there is no legal                                                      count on 11 June at a car park adjacent to         Since the introduction of the Transport Coordination Group, the
                                                 The traffic signals are being installed to
   opportunity for taxis to stop to set down                                                       the taxi rank. The data shows that during          group has monitored illegal parking in this area by taxi drivers,
                                                 control the flow of pedestrians and hence
   or pick up.                                                                                     the survey period (8am to 4pm), there was          which has resulted in compliance intervention. One night, the NSW
                                                 improve safety and traffic flow in the area.
                                                                                                   a permanent supply of un-utilised capacity         Police were called to intervene, however within 20 minutes of the
                                                 This should provide some benefits for taxi
                                                                                                   in the car park providing free 1 hour parking      Police departing taxis were again illegally parked.
                                                 drivers and passengers.
                                                                                                   off-street for the public. Peak occupancy of
                                                                                                   the car park occurred between 11:15am and          NSW Police, Council Rangers and MoT compliance officers (using CCTV
                                                 Whilst there will be some footpath widening,                                                         support from the Transport Coordination Group) will be focussing on this
                                                 the final layout should not affect the capacity   midday and even at these times there were
                                                                                                   more than 50 vacant car spaces available for       area into the future and drivers who illegally park will be infringed.
                                                 of the taxi rank in Victoria Avenue. However
                                                 there may be some minor disruption near the       public parking.                                    The NSW Taxi Council have asked that police undertaking the blitz
                                                 front of the taxi rank during the construction                                                       also redirect passengers to the nearby rank in Jamison Street on the
                                                                                                   It was also noted that private off-street
                                                 period which should take about six weeks.                                                            adjacent side of the plaza.
                                                                                                   parking is also provided for residents living in
• North of Martin Place pedestrian crossing.     Taxi drivers are asked to exercise extra          the development adjacent to the taxi rank.
  This is a location that serves as a major      caution whilst the work is being done in case
  entry/exit point to Martin Place. The
  signs could be placed from 10 metres
                                                 visibility near the crossing is affected by
                                                 temporary fencing or plant and equipment.
                                                                                                   As a result, the Taxi Council can see no
                                                                                                   valid reason to refuse to increase the
                                                                                                   capacity of the taxi rank and has
                                                                                                                                                       ASHFIELD TAXI RANK
  north of the signalised crossing to the                                                                                                              The Ashfield taxi rank will be moved from Brown Street (due to
                                                 NSW Taxi Council has asked Willoughby             written to the Ministry of Transport                changes in bus routes) and a new 8-cab rank established in Hercules
  opposite side of an adjacent driveway.
                                                 City Council to extend the taxi rank by an        seeking their assistance in having                  Street on 31 August. When the new rank is established taxis will
                                                 additional 8 spaces.                              this issue addressed.                               be allowed to turn right from Liverpool Road into Hercules Street.
                                                                                                                                                       Longer term plans are to lengthen the new rank at a later date.


                                                                                                                                                                                                                                                                                                               m
  m      26                                                                                                                                                                                                                                                                                               27
                                    ATIS CORNER
                                    SAFETY WARNING– TYRES WITH
                                    INSUFFICIENT TREAD DEPTH
                                    During recent audits of the State’s ATISs, the      provide a vehicle maintenance plan under their       By ignoring fundamental safety matters,
                                    auditor was surprised at the number of times        operator’s accreditation obligations”.               operators are not only placing the public and
                                    examiners have issued vehicle inspection reports                                                         passengers at risk, they are opening themselves
                                    with notes that three or even four tyres need to    The vehicle maintenance plan needs to specify        to a potential challenge under WorkCover
                                    be replaced on the taxi.                            steps to ensure vehicles are roadworthy. One         legislation for not providing a safe work
                                                                                        tyre with insufficient tread depth at an ATIS        environment for drivers.
                                    One operator had submitted seven vehicles that      inspection would reflect on an operator’s
                                    each required three or four tyres to be replaced!   maintenance plan – not to mention when ALL           To remove the guess work concerning tyre tread
                                                                                        tyres have insufficient tread depth.                 depth, operators are urged to purchase a “tyre
                                    This blatant disregard for passenger and driver                                                          depth gauge” from a reputable auto-part retailer.
                                    safety is - totally unacceptable.                   The details of the offending operators captured      This gauge, costing less than $10 measures
                                                                                        in the audit of ATISs, has been send to the          the depth of the tyre tread – anything less
                                    This type of repair needed notice raises the        Ministry of Transport with a recommendation          than 1.5mm should be replaced (RTA’s Rule
                                    question – what public passenger vehicle            that the operators be issued with an infringement    104.02(a) of the Guide for Authorised
                                    maintenance plan have these operators               notice. The operator who submitted the seven         Inspection Stations).
                                    adopted? Just to refresh memories, it is a          defective vehicles will be subjected to a Ministry
                                    condition of accreditation to carry on a public     of Transport audit on his taxi accreditation.
                                    passenger service that “operators are to




                                                                                                                                              ATIS REVIEW
                                                                                                                                              The MoT is expected to roll out their review of
                                                                                                                                              Authorised Taxi Inspection Stations in the coming
                                                                                                                                              months, and will undertake an ATIS briefing in the
                                                                                                                                              leadup. ATIS Examiners and Proprietors will be
                                                                                                                                              advised when a venue and date is finalised.




                                    HYBRID OPTIONS INCREASE
                                                                                        In an attempt to dispel some myths about their       work than in a conventional vehicle and has
                                                                                        hybrid cars, Toyota revealed that of the 15,000      lower maintenance costs. The brake pads
                                                                                        Prius sold in Australia, only three vehicles have    in hybrid cars last many times longer than in
                                                                                        had the main power battery replaced (apart           conventional cars because the brakes are
                                                                                        from some that were recalled due to a defect),       assisted by a regenerative braking system that
                                                                                        two of the three were in vehicles used as taxis      generates electricity. These factors along with
                                                                                        that had been driven more than 400,000kms.           much better fuel efficiency help offset any
                                                                                                                                             additional cost of the vehicle.
                                                                                        Toyota also revealed that servicing and
                                                                                        maintenance costs for the Prius are                  So if you are considering a vehicle switch,
                                                                                        comparable to other Toyotas. The Prius has           you now have two more options.
                                    Toyota has launched a bigger and more               proven popular as a taxi in several parts of
                                    powerful Prius hybrid, and has also unveiled        Queensland.
                                    plans for an Australian built hybrid Camry due
                                                                                        Toyota has also displayed a hybrid Camry that
                                    for release in February 2010.
                                                                                        is already available in the USA and which is
                                    The new Prius which was launched in July,           about to go into manufacture in Australia for
                                    is the third generation hybrid powered Prius        sale in February 2010. The hybrid Camry
                                    in Australia.                                       will use many of the same components as
                                                                                        the conventional Camry, which should help
                                    It has more room inside and more rear head-         save on servicing and maintenance costs.
                                    room, 20% more power and is more fuel               Because the petrol engine in a hybrid vehicle
                                    efficient than the previous version.                is assisted by the electric motor, it does less




                                                                                                                                                                                   29
                                                                                                                                                                                        m
Untitled-1   1   1/6/04, 10:25 AM
Questions & Answers
CLAIM FOR FUEL                                          RIGHTS AND
Q What are Fuel Tax Credits and am
    I eligible?
                                                        RESPONSIBILITIES
                                                        Q I take my taxi from my taxi operator            FACTS                                           FROM THE OFFICE OF INDUSTRIAL RELATIONS
                                                                                                                                                          The information following is designed to provide a brief overview of

                                                                                                          SHEET
                                                            on a weekly lease. That means, I
A According to the Australian Taxation Office               keep the taxi 24 hours a day (I also
                                                                                                                                                          some of the provisions of the Taxi Industry (Contract Drivers) Contract
    (ATO), Fuel Tax Credits are deductions which            have arranged for another driver on
    can be claimed if you use fuel in your heavy
    vehicle travelling on a public road. This is
                                                            the weekends) and pay the operator
                                                            $1,400 a week. Someone told me
                                                                                                                                                          Determination 1984 (the Determination).
    not relevant to a taxi driver who is specifically       that I should be eligible for holiday
    excluded from such credits.                             pay. Is that true?
    If you have registered for Fuel Tax Credits you     A   To start, you should be aware that the
                                                                                                          Q DOES THEME?
                                                                                                                     DETERMINATION
                                                                                                                                                              A casual or second and subsequent year
                                                                                                                                                              permanent driver is entitled to 50% of all
                                                                                                                                                                                                               2.   Records relating to the calculation
                                                                                                                                                                                                                    and payment of annual leave,
                                                                                                                                                                                                                                                              Annual leave is calculated differently
                                                                                                                                                                                                                                                              depending on the choice of method
    need to cancel your registration by calling             way you are bailing the taxi is not lawful.     APPLY TO
    the ATO on 13 28 66 between 8:00am and                  The taxi operator is required by many                                                             chargeable fares taken including GST.                 sick leave, long service leave and        of payment:
    6:00pm between Monday and Friday.                       regulations to manage the taxi on a day-
                                                            to-day basis, which includes inspecting
                                                                                                          A   The Determination applies to a contract
                                                                                                              of bailment of a taxi in the Metropolitan
                                                                                                                                                              A driver can retain tips.
                                                                                                                                                                                                                    payment for down time entitlements
                                                                                                                                                                                                                    of bailees.                              PERIOD           METHOD I            METHOD 2
    If you have already incorrectly claimed Fuel                                                                                                                                                                                                             OF
                                                            the taxi and making sure the driver is            Transport District.                             The bailor pays for all fuel and car wash
    Tax Credits you need to make an adjustment                                                                                                                                                                 3.   Records relating to any monies           BAILMENT
                                                            clean, is in uniform and of course, is the                                                        under this method of payment.
    to your next BAS. Do not wait until you are
    caught to refund the money as the ATO is                right driver. Failing to do that can cost     Q CAN I CHANGE SOME OF THE
                                                                                                            PROVISIONS IN A PRIVATE                           2.   Method 2: Set Payin
                                                                                                                                                                                                                    deducted by the bailor or bonds
                                                                                                                                                                                                                    deposited with the bailor by
                                                                                                                                                                                                                                                             3-12 months or
                                                                                                                                                                                                                                                             on termination
                                                                                                                                                                                                                                                             of contract
                                                                                                                                                                                                                                                                              4/48 of the
                                                                                                                                                                                                                                                                              bailee’s total
                                                                                                                                                                                                                                                                              entitlement
                                                                                                                                                                                                                                                                                                  The rate set
                                                                                                                                                                                                                                                                                                  at Item 3
                                                                                                                                                                                                                                                                                                  Table 2 of the
    taking this very seriously.                             the operator his accreditation.                                                                        A bailee pays the bailor a fixed                 the bailee.
                                                                                                              AGREEMENT?                                                                                                                                                      from the
                                                                                                                                                                                                                                                                              chargeable fares.
                                                                                                                                                                                                                                                                                                  Determination.

                                                            It could also be argued that you are                                                                   amount at the end of each shift.
                                                                                                                                                                                                               4.   All Schedule 1 election forms.
                                                            actually operating the taxi and to do this    A No.                                                    See www.nswtaxi.org.au under
                                                                                                                                                                   ‘Fares and Payins’ for the latest           5.   All Schedule II Driver Log
                                                                                                                                                                                                                                                             12 months        5 weeks equal
                                                                                                                                                                                                                                                                              to 5/47 of the
                                                                                                                                                                                                                                                                              bailee’s total
                                                                                                                                                                                                                                                                                                  5 weeks paid
                                                                                                                                                                                                                                                                                                  at the rate set
                                                                                                                                                                                                                                                                                                  at Item 2 of
                                                            without operator accreditation carries a
                                                            maximum fine of $110,000.                     Q HOW CAN I TELL WHO IS
                                                                                                            PERMANENT AND WHO
                                                                                                                                                                   maximum payin rates.                             Books forms.
                                                                                                                                                                                                                                                                              entitlement from
                                                                                                                                                                                                                                                                              chargeable fares
                                                                                                                                                                                                                                                                                                  Table 2 of the
                                                                                                                                                                                                                                                                                                  Determination.
                                                                                                                                                                                                                                                                              during those

                                                            Having said all that, if you drive the
                                                                                                              IS CASUAL?                                  Q WHO CHOOSES THE METHOD
                                                                                                                                                            OF PAYMENT?
                                                                                                                                                                                                               6.   Receipts for each payment made by
                                                                                                                                                                                                                    the bailee.
                                                                                                                                                                                                                                                                              12 months.


                                                            taxi the required number of shifts per        A   A permanent bailee is a bailee who
                                                                                                                                                                                                                                                              These entitlements can not be offset
                                                            week, yes the operator is liable for all
                                                            your industrial entitlements, and the
                                                                                                              regularly takes a taxi on bailment from
                                                                                                              the one bailor for:
                                                                                                                                                          A   The driver. A bailor shall give to any
                                                                                                                                                              bailee an election form. The bailee shall
                                                                                                                                                                                                               The bailor must provide the bailee with a
                                                                                                                                                                                                               GST compliant tax invoice no later than        against lower payin rates.
                                                            industrial entitlements of any other                                                              complete and sign the election form and          14 days after the completion of each shift.    Sick Leave
                                                            permanent driver of the taxi, and of              1.   Five shifts per week                                                                        Each tax invoice can include more than
                                                                                                                                                              return it to the bailor, before commencing                                                      In the first year of bailment a bailee is
                                                                                                                   (230 shifts per year); or
COUNTRY VALUES                                              course all insurances including worker’s
                                                            compensation.                                     2.   At least 220 night shifts
                                                                                                                                                              the first shift and again within 90 days
                                                                                                                                                              from the date of the first bailment.
                                                                                                                                                                                                               one shift.                                     entitled to five days sick leave. Pro rata
                                                                                                                                                                                                                                                              sick leave is not available until 55 shifts
Q I am a country operator and I don’t want to                                                                      per year.                                  The bailor shall give the bailee a
                                                                                                                                                                                                               For bailees operating under Method I a
                                                                                                                                                                                                               completed log book may constitute as a         have been completed. In the second and
    change my meter to the new rate, I want                                                                                                                   receipted copy.                                  tax invoice when signed by the bailor.         subsequent years of bailment a bailee is
                                                                                                              A casual bailee is not a permanent
    to keep the old rate. Do I have to have my                                                                                                                                                                                                                entitled to 8 days sick leave. Untaken sick
    meter changed?
                                                        FARE’S FAIR
                                                                                                              bailee and is not entitled to any sick,
                                                                                                              annual or other leave.                      Q DO I NEED TO KEEP RECORDS?                     Q ARE THERE PROVISIONS FOR LEAVE                   leave accumulates.
A   Yes. The regulations require you to                                                                                                                   A Yes.                                             IN THE DETERMINATION?
                                                                                                                                                                                                                                                              Sick leave is paid differently depending on
    display the current fare label and the              Q Just after the latest fare increase,                A shift means the usage of a taxi by a
                                                                                                              bailee for a period as agreed between                                                        A   Yes. The Determination provides for            the method of payment. For Method I the
    meter must agree with that. But, you
    don’t have to charge the maximum fare.
                                                            my operator increased the payins
                                                            before the payin increase had been
                                                                                                              the bailor and the bailee of at least 9
                                                                                                              hours but not more than 12 hours.
                                                                                                                                                          Q   WHAT RECORDS MUST I KEEP?                        annual leave, sick leave and long
                                                                                                                                                                                                               service leave.
                                                                                                                                                                                                                                                              average daily earning over the preceding
                                                                                                                                                                                                                                                              three months is used to work out the rate
    It is probably to your advantage to let the             determined by the Industrial Relations
                                                                                                                                                          A The bailorthe following recordsmaintain
                                                                                                                                                                       must generate and                                                                      of sick pay. For Method 2, the rate is set at
    meter run at the highest allowable rate                 Commission (IRC). Can he do this?             Q WHAT ARE THE METHODS                            copies of                      for
                                                                                                                                                                                                               Annual Leave
                                                                                                                                                                                                               A permanent bailee is entitled to annual
                                                                                                                                                                                                                                                              Item 4 of Table 2 of the Determination.
    and then offer your customer a discount.
    This will drive the message home to your            A   It depends on whether you are paying
                                                                                                            OF PAYMENT?                                       six years:
                                                                                                                                                                                                               leave on completion of at least 220 night
                                                                                                                                                                                                                                                             Q WHERE CAN I FIND
    customer much more efficiently.                         the maximum payin amount or not.
                                                            The IRC sets the maximum payin an
                                                                                                          A   There are two methods of payment –
                                                                                                              they are:
                                                                                                                                                              1.   GST compliant invoices with specified
                                                                                                                                                                   particular – name of the legal
                                                                                                                                                                                                               shifts or 230 day shifts within a 12 month
                                                                                                                                                                                                               period or on termination of contract.
                                                                                                                                                                                                                                                                 OUT MORE?
                                                            operator can charge, so if the operator
                                                            charges less than the maximum payin,              1.   Method 1: Commission
                                                                                                                                                                   entity of the bailor, the ABN of the
                                                                                                                                                                   bailor, the name of the bailee and                                                        A   You can call 131 628 or visit
                                                                                                                                                                                                                                                                 www.industrialrelations.nsw.gov.au
                                                            the operator can increase the payin                    Your experience as a taxi driver in             information about each shift
                                                            by any amount at any time up the                       the Industry will determine your                (date, payin rate and total paid to
                                                            maximum payin. Any operator charging                   commission percentage. A first                  the bailee).
                                                            the maximum payin must wait for the                    year permanent driver is entitled
                                                            ruling of the IRC before he/she can                    to 45% of all chargeable fares
                                                            increase the payin amount.                             taken, including GST.

                                                        .


                                                                                                                                                                                                                                                                                                         m
  m       30                                                                                                                                                                                                                                                                                        31
AROUND THE GLOBE
ODD SPOT
THE AGE NEWSPAPER
9 JULY 2009
A Nigerian policeman who hailed a taxi
realised it was his car that had been
stolen 20 years ago. Tony Akinwumi,
58, recognised a doodle his daughter
had scribbled on the back seat.
He arrested the driver.

“IT IS THE ONLY CAR I’VE
 EVER OWNED,” Akinwumi said.



CITY HAS NEW RULES FOR LIMOUSINES, PEDICABS
PORTLAND NEWS
28 MAY 2009
For the first time, Portland will regulate      THE REGULATIONS PROVIDE                         Leonard said that’s designed to thwart
limousines and pedicabs under rules                                                             the practice of limousines “poaching” taxi
approved last week by the City Council.
                                                THAT PEDICABS AND                               passengers from hotels. Hotels will pay
                                                LIMOUSINES, AS WELL AS                          a $500 fine for allowing a guest to obtain
The issue has proven difficult for the
council -- in the past, it has abandoned
                                                SHUTTLES, TOWN CARS                             limousine service without the required one-
                                                AND EXECUTIVE SEDANS,                           hour reservation.
efforts to bring limousines under the
regulations governing taxis.                    MUST HAVE PERMITS AND                           Rates charged for shuttle service between
                                                MEET CERTAIN SAFETY AND                         the airport and downtown must be at
Commissioner Randy Leonard explained
                                                                                                least 35% lower, per passenger, than the
that cab companies are required to meet         INSURANCE REQUIREMENTS.                         prevailing taxi rates for the same route.
strict regulations, including being available
24 hours a day and providing service to         Limousines must offer prearranged               The rules restrict pedicab operation on
anyone who requests it with rates set by        service. They can provide ‘on demand’           sidewalks. Pedicab drivers must have a
the city, while limousine companies could       service in direct competition with taxis        driver’s license or a government-issued
compete unregulated.                            only if they have a contract with TriMet, the   photo identification. And pedicab company
                                                Port of Portland, a major hotel or airline      permit holders must have commercial
                                                company, and pay an annual license fee          business and liability insurance.
                                                of $2,500 for the first vehicle and $1,000
                                                for each additional vehicle. They must
                                                charge a minimum $50 for a ride from the
                                                airport to downtown.




m     32
                                                                                                                                                                                                                                 TOP EIGHT
                                                                                                                                                                                                                                 DRIVER
                                                                                                                                                                                                                                 DISTRACTIONS
                                                                                                                                                                                                                                 MOST PEOPLE KNOW THAT SPEED,
                                                                                                                                                                                                                                 ALCOHOL AND FATIGUE ARE AMONG
                                                                                                                                                                                                                                 THE MAJOR FACTORS THAT IMPEDE
                                                                                                                                                                                                                                 SAFE DRIVING, BUT FEW REALISE
                                                                                                                                                                                                                                 THAT THE SEEMINGLY INNOCENT
                                                                                                                                                                                                                                 DISTRACTIONS SUCH AS READING
                                                                                                                                                                                                                                 A TEXT MESSAGE AND USING A GPS
                                                                                                                                                                                                                                 CAN BE JUST AS DANGEROUS.

There are more distractions on roads today
than ever before due to ever increasing
traffic, constantly changing weather
                                                   2. Other Occupants –
                                                   Most statistics indicate that there is more
                                                                                                      4. Adjusting–Vehicle
                                                                                                         Settings
                                                                                                                                                       6. Billboards –
                                                                                                                                                       Surprisingly many accidents have been
                                                                                                                                                                                                         TIPS FOR SAFE DRIVING:
conditions and the unpredictable actions of        chance of causing a fatal crash when you           This is the most common bad driving              caused by attention-grabbing or controversial     • Know your taxi and where the controls are located.
other drivers without the added danger of          have two or more passengers in the car,            habit, because many people don’t realise         billboards and advertising, which can divert
distractions within your taxi.                     especially male passengers. The behaviour          it’s dangerous to fiddle with windows,           drivers’ attention from the road. These signs     • Adjust seat positions, stereo, mirrors, air-conditioning and heater before
                                                   of taxi passengers can vary from quiet and         rear-vision mirrors, seats and seatbelts while   are designed to get your attention, so you          starting your shift in the cab.
The following are the top eight
driver distractions to avoid:                      respectful, to loud and distracting. Try not       actually driving.                                have to avoid temptation to allow them to
                                                                                                                                                                                                         • Do not let other drivers on the road disturb or agitate you.
                                                   to let the movement, noise and conversation                                                         distract you while driving. No advertisement

1. Mobile Phones –
Use of mobile phones while driving for text
                                                   of passengers divert your attention from the
                                                   road – ensure that the activity on the road
                                                   is your main focus at all times. A simple
                                                                                                                                                       is worth causing a crash.                         • Be responsible for your own driving behaviour and take note of drivers
                                                                                                                                                                                                           who aren’t concentrating fully on the road, as well as aggressive and over-
                                                                                                                                                                                                           cautious drivers, and give them plenty of space.
messages and phone calls, is not only illegal,
it is also extremely dangerous and arguably
the most common driver distraction. The
                                                   conversation with a passenger can be enough
                                                   to take your mind off the road and forget their
                                                   directions and make panicked actions.
                                                                                                                                                       7. External Distractions –
                                                                                                                                                       Don’t let the distractions outside the car
                                                                                                                                                                                                         • When the phone rings in traffic, let it ring. It’s better to use your phone’s
                                                                                                                                                                                                           voicemail or even to miss a call than to put yourself, your passengers,
seemingly short time taken to pick up the                                                                                                              take your focus off the road and the controls       or others at risk. If you must take the call, pull over first.
phone to read a text or see who is calling can                                                                                                         within the car. Remember to look out
severely delay reaction time to unexpected
changes in traffic conditions and increase
the risk of a collision by four times, according
                                                   3. Gadgets and Gizmos –
                                                   Changing the radio, operating GPS, adjusting
                                                                                                                                                       for other drivers and pedestrians, while
                                                                                                                                                       avoiding being distracted by shops and other
                                                                                                                                                       unexpected or interesting things going on in
                                                                                                                                                                                                           Eating and
to several studies. And there is increasing                                                                                                                                                                Drinking
                                                   the air conditioning and other systems in                                                           the streets.
evidence to suggest that even hands-free                                                                                                                                                                   While Driving –
                                                   a car can seriously distract you from the
devices break the driver’s concentration and                                                                                                                                                               It is against the
                                                   road. Most drivers will admit that they have,
can be just as distracting.                        reached across to change the radio station
                                                   and taken their eyes off the road for a ‘split
                                                                                                      5. Retrieving Something from
                                                                                                         the Back Seat or Floor –                      8. Waving to Pedestrians –
                                                                                                                                                                                                           regulations to eat
                                                                                                                                                                                                           or drink while driving a
                                                                                                                                                                                                           taxi or even while in a
                                                   second’ - but that is all that it takes. Most                                                       People on the side of the road has often
                                                                                                      Many accidents are caused by people                                                                  taxi. If you
                                                   research indicates that when our eyes are not                                                       been the cause of accidents - whether it
                                                                                                      looking away from the road to reach into                                                             are carrying a drink
                                                   on the road the reaction time to unexpected                                                         be family, friends, animals or potential
                                                                                                      the back seat of their car, or bending down                                                          bottle or food,
                                                   events is 0.6 seconds longer. So driving                                                            fares. You have to keep your eyes open for
                                                                                                      to pick something off the floor. If you need                                                         make sure you stop
                                                   while distracted, whether legal or not, is still                                                    customers, but don’t let their attempts to hail
                                                                                                      to retrieve something off the floor while the                                                        before you consume
                                                   dangerous driving.                                                                                  you interfere with your safe driving.
                                                                                                      car is moving, pull over at the next available                                                       the contents.
                                                                                                      opportunity and avoid a collision. If you spot
                                                                                                      lost property from the previous passenger,
                                                                                                                                                                                                                                                                                      m
  m
                                                                                                      wait till you can pull over safely.
          34                                                                                                                                                                                                                                                                     35
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                                                                        CabSure
                                                                                                                                                                                                                                                                                                                                                                                                                                                                    No Two Insurance

                                                                                                                                                                                                                                                                                            Access the Difference
                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Products are the Same




                                                         Always refer to the Product Disclosure Statement before making a financial decision
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             Phone 1300 193 135
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 A New

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Insurance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Taxi
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Choice




                                                                                                          Phone: 1300 193 135 Fax: 02 9020 2550
                                                                                                                              AFS Licence: 238155
                                                                                                          ACN: 080 990 978 ABN: 96 080 990 978




                                                                                                                             www.ccnetwork.com.au
                                                                                                     Locked Bag 8000, Strawberry Hills NSW 2012

                                                                                                                Email: cabsure@ccnetwork.com.au
                                                                                                     9 - 13 O’Riordan Street, Alexandria NSW 2015
                                                                                                                                                                    Combined Communications Network Pty Ltd
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Display (7)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      ACROSS




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Tip over (5)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Away from (5)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Foul smell (5)




                                                                                                                                                   Very small (5)
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                                                                                                                                                                                                                                                                                                                                                                                                                                 Two (singers) (3)


                                                                                                                                                                                                                                                                                                                                                                  Ocean plants (7)



                                                                                                                                                                                                                                                                                     Old fashioned (5)


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                                                                                                                                                                                                                                                                                                               Sydney: ------ Cut (6)




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                                                                                                                           Cut a design into (4)
                                                                                                                                                                                                         Untruthful person (4)
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                                                                                                                                                                                                                                 Wednesday is here (7)
                                                                                                                                                                                                                                                         007’s favourite drink (7)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Small biting creatures (7)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Loud and confused talk (7)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Financial centre of Israel (7)




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                                                                                                                                                                                                                                                                                                               Famous street in “The Rocks” -




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                                                                                                                                                                                                                                                                                                                                                                                            Visible soul of a dead person (5)




                                                                                                                                                                      Free from confusion or doubt (5)



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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Lean towards (decision making) (4)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Longest and thickest human bone (5)




                                                                                  Woman skilled in delivering babies (7)
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               CROSSWORD




                                                                                                                                                                                                                                                         G’day (5)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             problem (5)




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                                                                                                                                                                                                                                                                                                                                                                      Al Fresco (7)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Indicators (5)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Sacred song (5)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Knight’s title (3)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Reject (lover) (5)




                                                                                                                                                                                                                                                                                                                                                                                                      Jewish leader (5)




                                                                                                                                                                                                                                                                                     Lightrail tracks (7)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Schoolyard fight (7)




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                                                                                                                                                                                                                                                                                                                Gluttonous; greedy (7)
                                                                                                                                                                                                                                                                                                                                         Go back over again (7)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Strike against forcefully (6)




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                                                                                                                                                                                                                                                                                                                                                                                                                                          Danish building block toy (4)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             Distinct feature. Element in a




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Chinese method of self defense (7)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             Toot (4)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 on it” (6)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        opening (7)




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Arsonist (7)




                                                                                                                                                                                                                                                                                                                                               Irritation (4)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Snobbish (6)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              broadcast (5)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Guarantee (6)




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                                                                                                                                                                                                                                                                                                      Solution on page 41.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Wife’s mate (7)




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Threatening (7)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Horse’s foot (4)



                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Small island (5)




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Expel quickly (5)




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Leather band (5)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             Relaxation time (7)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Descend rapidly (4)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Dry using hot air (7)




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Turn anticlockwise (7)




                                                                                                                                                                                                                                                                                                                                                                                                                                                  Electronic postage (5)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Heavy gun platform (6)




                                                                                                                                                                                                                                                                                                                                                                                                                Early stereo system (4)
                                                                                                                                                                                                                                                                                                                                                                           Long drawn out tale (4)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Body’s trunk section (5)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Sort in order of value (5)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Passport entry permit (4)




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      A crowd of Kangaroos (3)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Extract metal from ore (7)




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Visible part of a television




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Rapid, confused action (6)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Actor’s favourite statue (5)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Cooper Pedy gemstone (4)




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Form by forcing through an




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Large North American deer (3)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Spanish dance in triple time (6)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Tom Sawyer author: Mark ----- (5)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              President’s “2nd in Charge” (13)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Repeated act of adjournment (13)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  US comedienne: ----- Degeneres (5)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Prevent from happening; “put the ------




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                                                                                                                                                                           • Your name
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                                                                                                                                                                             winning voucher!!
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                                                                                                        Terms and Conditions
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                                                                                                                                                                           • Driver’s Authority Number


                                                                                                                                                                           • Contact telephone number
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                                                                                                                                                                                                                                                                                                                                                                TAKEN?
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                                                                                                                                                                           • Your address – so we know where to post a
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                                                                                                                                                                                                                                                                                                                                                                THIS PHOTO
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            the NSW Taxi Council sending you emails including promotional materials.
                                                                                                                               receive $100 in Cabcharge vouchers.
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                                                                                                                                                                                                                                                                                                                                                                WHERE WAS




                                                                                                                               The eighth valid correct email entry will
                                                                                                                                                                                                                         here please driver”, and please include the following details:
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                                                                                                                                                                                                                                                                                                nearest intersection via email at teamtaxi@nswtaxi.org.au.
                                                                                                                                                                                                                                                                                                If you know the location, send us a description including the
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            “Take me here please driver” entries are open to all Team Taxi ® members who drive a


            be published in the next edition of METER. It is a condition of entry that you consent to
            no correspondence will be entered into. The correct answer and the winner’s name will
            taxi belonging to a NSW Taxi Council member network. The judges’ decision is final and
                                                                                                                                                                                                                         For easy identification, the subject of the email should be “take me
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                                                                                                                                                                                                                                                                                                                                                                             WIN WITH TEAM TAXI




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                                                                                                                                                                                                                                                                                                                                                                                   ®




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                                                                                                                               $100 worth of Cabcharge vouchers.
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                                                                                                                                                                                                                   Congratulations
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                                                                                                                               street is Castle Street. Kuljinder has won
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                                                                                                                               Towers Shopping Centre). The nearest cross
                                                                                                                               on Old Castle Hill Road (at the front of Castle
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                                                                                                                               Congratulations to Kuljinder Singh of Blacktown
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                                                                                                                               who correctly named the location of last edition’s
                                                                                                                               photograph – it was taken at the taxi rank located
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         the Lord -




                                                                                        Email
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Ramadan




                                                                                                                                                                                                                                                                                                         Eid al Fitr -
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                                                                                                                                    Driver

                                                                                                                 Name
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    22



                                                                                                                                                                                                                                                                                                                                                                                                            Year begins -




                                                                                                                                                                                                                                                                                                                                  20
                                                                                                                                                                                                                                                                                                                                                                                                            Ecclesiastical
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        begins - Islam




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                                                                                                   Driver ID
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Transfiguration of
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Orthodox Christian




                                                                                                                                                                                                                                                                                                                                                                                                            Orthodox Christian
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Lammas - Christian
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                                                                                                                                                                                                                                                                                                         Ramadan ends - Islam
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                                                                                                                                                                                                                                                                                                                                                                            Rosh Hashanah - Jewish
                                                                                                                                                                                                                                                                                                                                                                                    19-20
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                                                                      Postal Address
                                                                                                                                                                                                                                                                                                                                                                                                                                                     8
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Krishna




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Ganesha
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                                                                                                                                                                                                                                                                                                                                                                                                                           Christian




                                                                                                                                                                                                                                                                                                                                      28




                                            Preferred Delivery
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          14
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               August 2009




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Chaturthi - Hindu




                                                                                                                                                                                                                                                                                                                                                                                                                           Nativity of Mary -
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Orthodox Christian
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Fast Day in honour of




                                                                                                                                                                                                                                                                                                                              Yom Kippur - Jewish




                                                                                                                                               PLEASE TICK
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Holy Mother of Jesus -




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Janmashtami - Hindu
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                 September 2009
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 5
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  - Hindu
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                                            Email
                                                                                                                                    Owner
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          15
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                                                                                                                                                                                                                                                                                                                                                                                                                                                    14
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   29




                                                                                                                                                                                                                                                                                                                               Dasera - Hindu
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Assumption of
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         the Virgin Mary -
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Raksha Bandhan




                                                                                                                                                                                                                                                                                                                                                                              Navaratri - Hindu
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Baptist - Christian
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Catholic Christian




                                                                                                                                                                                                                                                                                                                                                                                                               Elevation of the Life
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Beheading of John the




                                                                                                                                                                                                                                                                                                                                                                                                               Giving Cross - Christian




                                                                                                                                                                                                                                                                                                                                                                                       19-27
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   - Islam


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                                                                                                                                                                                                                                                                                                       Michael and All
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Dormition of the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Lailat al Bara’ah




                                                                                                                                                                                                                                                                                                       Angels - Christian
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Orthodox Christian
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                                                                                                                                                                                                                                                                                                                                                                                                                                        Lailat al Kadr - Islam
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         CALENDAR

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                                            Post
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         MULTIFAITH


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                                                                                                                                    Operator
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                                                                                                                                                             The only Taxi Industry publication that reaches 35,000 owners, operators and drivers.
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                                                                                                                                                                                                                                                     7.




                                                                                                               9.
                                                                                                                                           8.
                                                                                                                                                                                                                                                                          6.
                                                                                                                                                                                                                                                                                                      5.
                                                                                                                                                                                                                                                                                                                                                                                                     4.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                           3.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              2.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    1.




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                                                                                       10.




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                                                                                                                                                                                                                                                                                                                                                                                                     cheese?




                                                                                                               on earth?




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                                                                                                                                           and Ringo?




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                                                                                                                                                                                                                                                                                                      Taxi Driver?




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    album Thriller?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  TAXI




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                                                                                       find the cochlea?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  QUIZ




                                                                                                                                                                                                                                                                                                                                                                                                     Italian mozzarella




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                                                                                       In what part of the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                           What is Australia’s




                                                                                                                                                                                                                                                     natural predators?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              popular language?


                                                                                                                                                                                                                                                                                                                                                                                                                                                                           largest inland city?




                                                                                                                                           John, Paul, George,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Jackson release the




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                                                                                                                                                                                                                                                     What animal has no
                                                                                                                                                                                                                                                                                                      Who plays the part of
                                                                                                                                                                                                                                                                                                                                                                                                     What animal’s milk is




                                                                                                                                                                                                                                                                                                      Scorsese’s 1976 film,




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                                                                                                                                                                                                                                                                                                      Travis Bickle in Martin




                                                                                                                                           Which band comprised




                                                                                       human body would you




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                                                                                                                                                                                                                                                                                                                                                                                                     used to make authentic




                                                                                                                                                                                                                                                                          introduced in Australia?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    In what year did Michael



                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              What is the world’s most




                                                                                                                                                                                                                                                                          When was television first




                                                                                                               Where is the driest place




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     TAXI QUIZ ANSWERS
                             1. In 1982 – and the album is now the biggest
                             selling album ever. 2. Mandarin Chinese which is
                             estimated to be spoken by more than 800-million
                             people. 3. Canberra. 4. The water buffalo’s milk.
                             5. Robert De Niro. 6. 1956. 7. The tiger has no
                             natural predator (except man). 8. The Beatles. 9.
                             The Atacama Desert in Chile – in some parts of the
                             desert it has not rained for 500 years. 10. The ear.




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                                                                                                                                                                                                                                                                                                                                                    Crossword on page 37.




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  SOLUTION




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                   Phone 1800 336 911




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41




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  CROSSWORD




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m




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     ETER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METE
     ER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER M
     ETER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METE
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                                                                                                                                TER METE ME E METE METE METE METE METE ME
                                                                                                                                 E    TER                          ETER
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                                                                                                                                TER METER METER METER METER METER METER METER METER METER METER MET
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                                                                                                                                                                                                                                                                                                        CLASSIFIEDS
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                                       to Friday.
                                                                                                                     in Sydney.
                                                                                                                                                                                METER METER METER
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                                                                                                                                                                                                       T: 9521 2066.
                                                                                                                                                                                METER METER METER
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                                       To discuss rates and
                                                                                                                                                                               TAXI PLATES
                                                                                                                                                                               LEASE YOUR
                                                                                                                                                                                METER METER METER
R METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER M




                                                                                                                                                                                                       Southside Accounting

                                                                                                                                                                                                       Sutherland NSW 2232
                                                                                                                                                                                                                                                                                                                                                                     & TAX AGENTS
                                                                                                                                                                               E
 ETER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER MET




                                                                                                                                                                                                                                                                                                                                                                     ACCOUNTANTS




                                                                                                                                                                                                       Suite 1/5-7 Boyle Street




                                                                                                                     Taxis Combined Services,
                                                                                                                                                                                                                                                                                                   all your accounting needs.




                                                                             direct bank credit and the
                                                                                                                                                                                                       southsideaccounting.com




                                       terms please contact CCN
                                                                                                                     wishes to lease taxi plates




                                       8:30am - 4:30pm Monday
                                                                                                                                                                                METER METER METER
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                                                                                                                                                                                                                                                                                                   Returns and Small Business




                                                                             For total security, payments




                                       administration 9020 2222.
                                                                                                                     Combined Communications
                                                                                                                                                                                                                                                                                                   and multiple year Income Tax




                                                                             made monthly in advance by



                                                                             to forget about the worries of
                                                                             cancel. This is an opportunity
                                                                                                                                                                               E
 ETER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER MET




                                                                                                                                                                                                                                                                                                   Activity Statements. Online tax




                                                                             managing your own taxi plate.
                                                                                                                                                                                                                                                                                                   services available. We cater for




                                                                                                                     Sydney’s largest Taxi Network,




                                                                             knowledge that CCN will never
                                                                                                                                                                                                                                                                                                   We specialise in individual, late




                                                                                                                     Network (CCN), the operator of
                                                                                                                                                                                METER METER METER
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                                                                                                                                                                                METER METER METER
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                                                                                                                                                                                                                                                                                                                                        in court.
                                                                                                                                                                               E
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                                                                                                                          (inc GST)*.
                                                                                                                                                                                METER METER METER
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                                                                                                                                                                                                                                                                                                                                                                                                                              O’BRIEN




                                                                                                 Apply today at
                                                                                                                                                                                                                                                                         T: 9262 1715.
                                                                                                                                                                               E
 ETER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER MET




                                                                                                 fax 9360 1675.
                                                                                                                                                                                         IN METER
                                                                                                                                                                                METER METER METER
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                                                                                                                                                                                                                                                                                               one of our lawyers.
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                                                                                                                                                                                                                                                                                                                                                                                                                              SOLICITORS




                                                                                                                                                                                         GET NOTICED
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                                                                                                 info@nswtaxi.org.au or
                                                                                                                          Only $220 for 50 words
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 ETER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER MET




                                                                                                                                                        taxi magazine - reach over




       WWW.NSWTAXI.ORG.AU
                                                                                                                                                                                                                                                                                               and you’ll receive a free no
                                                                                                                                                                                                                                                                                                                                        in NSW traffic law and road
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                                                                                                                                                        35,000 drivers, owners and
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                                                                                                                                                                                                                                                                                               obligation consultation with




                                                                                                                                                        Australia’s most widely read


                                                                                                                                                        operators in just a few lines.
                                                                                                                                                                                                                                                                                               Mention this advertisement,
                                                                                                                                                                                                                                                                                                                                        O’Brien Solicitors specialise


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                                                                                                                                                                                                                                                                                                                                        related offences. Your licence
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                                                                                                                                                                                                                                                                                                                                        all we can to protect your rights
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                                                                                                                                                                                METER METER METER
R METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER M




                                                                                                                                                  PENINSULA PREMIER
                                                                                                                                                                                                       www.southwesterncabs.com.au




                                                                     ST GEORGE DIAMOND




                            TTY SERVICE NUMBER
                                                                                                                                                                                                                               SOUTH WESTERN CABS
                                                                                                                                                                               E
 ETER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER MET

                                                                                                                                                                                                                                                                 MANLY WARRINGAH CABS
                                                                                                                                                                                METER METER METER
R METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER M
                                                                                                                                                                                                                                                                                                                                                                                                                                                        TAXIS COMBINED SERVICES




                                                                                                                                                                               E
 ETER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER MET




                                                                     ST GEORGE CABS ELITE FLEET
                                                                                                                                                                                METER METER METER
R METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER M
                                                                                                                                                                               E
 ETER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER MET
                                                                                                                                                                                METER METER METER
R METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER M
                                                                                                                                                                               E
 ETER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER MET
                                                                                                                                METE METE METE METE METE METE M TER METE METER METER METER
                                                                                                                                METER METER METER METER METER METER METER METER
                                                                                                                                                                        E
R METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER M
 ETER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER MET
R METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER
 ETER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER METER MET

				
DOCUMENT INFO