Ten Qualities of Exceptional Leaders
The Labor and Management Center of Yale University a few years back came up with ten
characteristics they believe are common to all exceptional leaders. They are...
1. High frustration tolerance. Do not “blow up” or sulk when things don’t go as
hoped. Can hold feelings in check without interfering with ability to
2. Encourage participation by others. In reaching decisions,
welcome participation by others rather than insisting on the
acceptance of their own ideas.
3. Continually question themselves. Look for mistakes in their
own methods of thinking, but do not become upset over any
blunders. Try to understand their own prejudices better than
most people do.
4. Cleanly competitive. Realize that other organizations and
leaders are out to beat them, and enter into the competition
without a feeling of hostility.
5. Impulses to “get even” under control. Can take hostility from
others without trying to “get even” with the instigator. Let the other person know
that they realize what he is up to, but do it without showing a personal hatred.
6. Win without exulting. Never excited when they reach a goal or victory. Feel
good about it, but are not carried away in a spirit of triumph.
7. Lose without moping. They are good losers as well as considerate winners. A
setback on one goal does not cause them to give up on other goals.
8. Recognize legal restrictions. Recognize restriction imposed by laws and
agreements, which make it more difficult to reach some of their goals, but they do
not feel that these limitation mean that someone is out to get them; they are not
paranoid about it.
9. Conscious of group loyalties. Aware of their group loyalties, such as lodge,
club, fraternal organization, technical society, management group, church, and
close personal friends.
10. Realistic goals. Realistic goals, high enough aspirations so that they have to
“make a fight” to achieve them, but sensible enough to be achievable.
A Resource for RIT Student Clubs and Organizations