My Identity Was Stolen...Now What? Resources
1. Contact the three major credit fraud bureaus with Equifax Credit Bureau
the numbers listed on the back of this brochure 1-800-525-6285 Police
to report the fraud. They will put a fraud alert on Experian Information Solutions
file. Also, ask for a current copy of your credit 1-888-397-3742 Department
report. Trans Union Credit Bureau
2. Contact your montage, credit card, telephone and Federal Trade Commission
utility companies to let them know that you are a Identity Theft Hotline
3. Contact your banks and other financial institutions www.ftc.gov
to advise them of the fraud. Social Security Fraud Hotline
4. Change your passwords and PIN numbers. www.ssa.gov
Opt-out of pre-screened credit approvals
5. Contact the Norfolk Police Economic Crime
Section to file a report.
United States Postal Inspection Service
6. If your bank or credit card accounts have been 1-202-268-2284
compromised, close them immediately and open www.usps.gov/websites/depart/inspect/
7. If your Social Security Number was used, contact
For more information, contact the
the Social Security Fraud Hotline.
Norfolk Police Economic Crime Section
8. Contact the U.S. Postal Inspector if your identity
was used as a result of stolen mail. Protecting
Don't be a victim of identity theft!! Norfolk Police Department Your Good
Protect yourself from identity theft by
remaining alert, especially when
Crime Prevention Unit Name Counts
2500 N. Military Highway
Phone: (757) 664-6901 CRIME PREVENTION UNIT
information. Fax: (757) 664-6911
Be alert, www.norfolk.gov Leading the way for
be aware! a safer community
Identity Theft Defined How Thieves Steal Your Identity Protect Yourself
Identity theft occurs when someone pretends to be Anyone can become a victim of identity theft. Avoid Personal Information
YOU! It can be done by acquiring key pieces of being a victim by recognizing the variety of methods
personal identification information, such as, your identity thieves use to steal personal information. ⊕ Never carry your Social Security card with you.
name, address, date of birth, and social security Write down your number and put it in your
-Insiders: Dishonest employees with access to wallet.
number in order to impersonate you to commit fraud. computer terminals connected to credit reporting
The imposter can apply for credit cars, buy cars, agencies or credit report vendors are to look out for. ⊕ Social Security number or phone numbers should
commit crimes, obtain a passport, edit your financial They might seek out names similar to theirs or just not be put on checks.
accounts, open new bank accounts, apply for loans, someone with good credit. They might even sell copies
rent apartments, establish services with utility and of your credit report. ⊕ Keep all personal information in a secure place at
phone companies, etc... home, i.e., a fire-proof safe.
-Dumpster Diving: Thieves rummage through the
trash looking for canceled checks, bank statements, ⊕ Shred all personal documents before throwing
Identity Theft Is a Crime pre-approved credit card applications, and any
them in the trash.
paperwork with your personal information on it.
Virginia State Code 18.2-163.3 states that it shall be ⊕ Don’t give your information over the phone,
-Old-fashioned Stealing : This involves stealing
unlawful for any person, without authorization or wallets and purses, mail, including bank and credit card through the mail or over the Internet to anybody
permission of the person, to use their identity to statements, preapproved credit offers, and new checks you do not know.
commit fraud, obtain services or goods, obtain or tax information. Stealing personal records or bribing
⊕ Never click on links sent in unsolicited emails or
identification documents or records and to use those employees who have access to your personal
information can be done, too. pop-ups. Instead, type in the web address you
information. This offense is a Class-I misdemeanor;
know. Use firewalls, anti-spyware, and anti-virus
unless a financial loss equals $200.00 or more, then it
-”Phishing”: This kind of scam occurs when thieves software to protect your home computer.
becomes a Class-6 felony, which is punishable by at pretend to be financial institutions or companies and
least a year and no more than five years in jail and/or send spam or pop-up email messages to get you to Financial Information
a fine of not more than $2,500.00. Also, any person reveal your personal information.
found guilty of this offense shall be ordered to make ⊕ Know what's on your credit report. Get a
restitution. In addition, the thief can be charged -Skimming: Thieves steal credit and/or debit card report every year from the three national credit
along with any other crimes committed while using numbers by using a special storage device when report agencies (listed on the back).
processing your card. Very often, this device is installed
on the front of ATM machines and it is designed to look ⊕ Keep financial records out of sight.
like a part of that machine - you probably will not even
The Warning Signs know the difference. ⊕ Check monthly credit card and bank statements
for any unauthorized purchases.
-Changing Your Address: Thieves can divert your
Often, there are no warning signs of your identity billing statements to another location by completing a ⊕ Unless your mailbox is secure, use the post office
being stolen. However, here are some signs to look Change of Address form without your knowledge.
to mail your payments.
* Your monthly credit card and bank statements stop -Pre-texting: False pretenses can be made to obtain
⊕ When you apply for a new credit card, keep a
arriving. your personal information from financial institutions,
telephone companies, and other sources. look out for it in the mail. If it doesn’t arrive
* You are declined credit for no reason. within an appropriate time, call the credit card
* You start getting bills from companies you don't company.