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					 My Identity Was Stolen...Now What?                                       Resources
                                                                                                         Norfolk
1.    Contact the three major credit fraud bureaus with             Equifax Credit Bureau
      the numbers listed on the back of this brochure                    1-800-525-6285                   Police
      to report the fraud. They will put a fraud alert on       Experian Information Solutions
      file. Also, ask for a current copy of your credit                  1-888-397-3742                Department
      report.                                                     Trans Union Credit Bureau




                                                                                                             TITY
                                                                         1-800-680-7289
2.    Contact your montage, credit card, telephone and            Federal Trade Commission




                                                                                                       IDEN
      utility companies to let them know that you are a              Identity Theft Hotline
      victim.                                                            1-877-438-4338
3.    Contact your banks and other financial institutions                  www.ftc.gov
      to advise them of the fraud.                               Social Security Fraud Hotline
                                                                         1-800-269-0271
4.    Change your passwords and PIN numbers.                              www.ssa.gov




                                                                                                            HEFT
                                                            Opt-out of pre-screened credit approvals




                                                                                                          T
5.    Contact the Norfolk Police Economic Crime
                                                                         1-888-567-8688
      Section to file a report.
                                                            United States Postal Inspection Service
6.    If your bank or credit card accounts have been                     1-202-268-2284
      compromised, close them immediately and open            www.usps.gov/websites/depart/inspect/
      new ones.

7.    If your Social Security Number was used, contact
                                                                                                           When
                                                              For more information, contact the
      the Social Security Fraud Hotline.
                                                            Norfolk Police Economic Crime Section
                                                                         1-757-664-7018
8.    Contact the U.S. Postal Inspector if your identity
      was used as a result of stolen mail.                                                               Protecting
          Don't be a victim of identity theft!!             Norfolk Police Department                    Your Good
      Protect yourself from identity theft by
         remaining alert, especially when
                                                              Crime Prevention Unit                     Name Counts
                                                             2500 N. Military Highway
 someone else
                                                                Norfolk,VA 23502
     is handling
your personal
                                                              Phone: (757) 664-6901                    CRIME PREVENTION UNIT
 information.                                                  Fax: (757) 664-6911
      Be alert,                                                www.norfolk.gov                             Leading the way for
     be aware!                                                                                             a safer community
           Identity Theft Defined                              How Thieves Steal Your Identity                                           Protect Yourself
Identity theft occurs when someone pretends to be          Anyone can become a victim of identity theft. Avoid                          Personal Information
YOU! It can be done by acquiring key pieces of             being a victim by recognizing the variety of methods
personal identification information, such as, your         identity thieves use to steal personal information.          ⊕   Never carry your Social Security card with you.
name, address, date of birth, and social security                                                                           Write down your number and put it in your
                                                           -Insiders: Dishonest employees with access to                    wallet.
number in order to impersonate you to commit fraud.        computer terminals connected to credit reporting
The imposter can apply for credit cars, buy cars,          agencies or credit report vendors are to look out for.       ⊕   Social Security number or phone numbers should
commit crimes, obtain a passport, edit your financial      They might seek out names similar to theirs or just              not be put on checks.
accounts, open new bank accounts, apply for loans,         someone with good credit. They might even sell copies
rent apartments, establish services with utility and       of your credit report.                                       ⊕   Keep all personal information in a secure place at
phone companies, etc...                                                                                                     home, i.e., a fire-proof safe.
                                                           -Dumpster Diving: Thieves rummage through the
                                                           trash looking for canceled checks, bank statements,          ⊕   Shred all personal documents before throwing
          Identity Theft Is a Crime                        pre-approved credit card applications, and any
                                                                                                                            them in the trash.
                                                           paperwork with your personal information on it.
 Virginia State Code 18.2-163.3 states that it shall be                                                                 ⊕   Don’t give your information over the phone,
                                                           -Old-fashioned Stealing : This involves stealing
 unlawful for any person, without authorization or         wallets and purses, mail, including bank and credit card         through the mail or over the Internet to anybody
 permission of the person, to use their identity to        statements, preapproved credit offers, and new checks            you do not know.
 commit fraud, obtain services or goods, obtain            or tax information. Stealing personal records or bribing
                                                                                                                        ⊕   Never click on links sent in unsolicited emails or
 identification documents or records and to use those      employees who have access to your personal
                                                           information can be done, too.                                    pop-ups. Instead, type in the web address you
 information. This offense is a Class-I misdemeanor;
                                                                                                                            know. Use firewalls, anti-spyware, and anti-virus
 unless a financial loss equals $200.00 or more, then it
                                                           -”Phishing”: This kind of scam occurs when thieves               software to protect your home computer.
 becomes a Class-6 felony, which is punishable by at       pretend to be financial institutions or companies and
 least a year and no more than five years in jail and/or   send spam or pop-up email messages to get you to                             Financial Information
 a fine of not more than $2,500.00. Also, any person       reveal your personal information.
 found guilty of this offense shall be ordered to make                                                                  ⊕   Know what's on your credit report. Get a
 restitution. In addition, the thief can be charged        -Skimming: Thieves steal credit and/or debit card                report every year from the three national credit
 along with any other crimes committed while using         numbers by using a special storage device when                   report agencies (listed on the back).
                                                           processing your card. Very often, this device is installed
 your identity.
                                                           on the front of ATM machines and it is designed to look      ⊕   Keep financial records out of sight.
                                                           like a part of that machine - you probably will not even
             The Warning Signs                             know the difference.                                         ⊕   Check monthly credit card and bank statements
                                                                                                                            for any unauthorized purchases.
                                                            -Changing Your Address: Thieves can divert your
 Often, there are no warning signs of your identity        billing statements to another location by completing a       ⊕   Unless your mailbox is secure, use the post office
 being stolen. However, here are some signs to look        Change of Address form without your knowledge.
                                                                                                                            to mail your payments.
 out for:
 * Your monthly credit card and bank statements stop       -Pre-texting: False pretenses can be made to obtain
                                                                                                                        ⊕   When you apply for a new credit card, keep a
 arriving.                                                 your personal information from financial institutions,
                                                           telephone companies, and other sources.                          look out for it in the mail. If it doesn’t arrive
 * You are declined credit for no reason.                                                                                   within an appropriate time, call the credit card
 * You start getting bills from companies you don't                                                                         company.
 recognize.

				
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