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Customer Relations Policy Number: 1-102-4 Approved by: Date Issued: 6/4/2002 Revised by: Last Revision: 12/07/07 POLICY: “company” employees make a major contribution to business growth. Honesty, integrity, and competence in job performance are necessary for customer satisfaction. The ability to develop positive customer relations is essential to job performance. If an employee’s duties include a support role, other employees should be treated as customers.
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