policy customer relations

							                                    Customer Relations
Policy Number: 1-102-4
Approved by:        Date Issued: 6/4/2002
Revised by: Last Revision: 12/07/07

POLICY:
“company” employees make a major contribution to business growth. Honesty, integrity, and
competence in job performance are necessary for customer satisfaction. The ability to develop
positive customer relations is essential to job performance. If an employee’s duties include a
support role, other employees should be treated as customers.