Project name Project Handover
Action statement Date Name Position Action required (Review/Endorse/Approve) Due date
Prepared by Title Branch/District Division/Region Location Version no. Version date Status DMS ref. no. File/Doc no.
Name Job title Branch/District Division/Region Floor, street, city 1.0 17 March 2006 Draft/Final review/Sign off (delete 2 of) DMS reference number File number/document number
I:\Major Projects\MPU\PMDP\OnQ Templates\Generic Templates Mar 2006\Project Handover 140306.doc
On-Q template version date 14/03/2006
Project name Project Handover
Document control sheet
Contact for enquiries and proposed changes If you have any questions regarding this document or if you have a suggestion for improvements, please contact: Project Manager Insert Project Manager's name here Phone Version history Version no. Date
09/07/2002
Insert phone number here
Changed by
Nature of amendment
Initial draft.
Project Handover approval The following officers have approved this document. Customer Name Position Signatur e Sponsor Name Position Signatur e The following officer has endorsed this document. Name Position Signatur e
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Contents
Executive summary ..............................................................................................................5 1 2 2.1 2.2 3 3.1 3.2 3.3 4 5 6 6.1 6.2 7 7.1 7.2 7.3 7.4 7.5 7.6 8 9 10 11 11.1 11.2 11.3 11.4 11.5 Introduction ............................................................................................................6 Purpose of this document .......................................................................................6 References ................................................................................................................6 Definitions................................................................................................................6 Project Customer, Sponsor and Project Manager.................................................6 Project Customer ......................................................................................................6 Project Sponsor.........................................................................................................7 Project Manager........................................................................................................7 Stakeholders............................................................................................................7 Background.............................................................................................................7 Purpose/objectives of the project ...........................................................................8 Purpose/objectives ....................................................................................................8 Links with the department’s strategic objectives .......................................................8 Scope of project.......................................................................................................8 In scope ....................................................................................................................8 Out of scope .............................................................................................................8 Related projects ........................................................................................................8 Constraints................................................................................................................9 Urgency....................................................................................................................9 Assumptions .............................................................................................................9 Outstanding project issues......................................................................................9 Project performance .............................................................................................10 Project benefits realisation ...................................................................................10 Operational handover...........................................................................................10 Overview of impacts...............................................................................................10 Funding issues ........................................................................................................10 Risks.......................................................................................................................10 Handover ................................................................................................................11 Maintenance and support ........................................................................................11
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Appendix A – as required ..................................................................................................12
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Executive summary
The Executive Summary is mandatory. Provide a summary of the Handover Report. Focus on the status of the implementation (are the outcomes operational) and how outstanding issues will be managed. To delete this guidance text box, double click mouse in the left margin then press delete. Type here
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1
Introduction
Text in this document which has been copied forward from the previous document has been shown bold and italics “words copied from previous documents”.
2
Purpose of this document
The purpose of this document is to: • • obtain formal acceptance of the project’s deliverables from operational areas identify outstanding project issues and who is responsible for resolving them (operational area or project team).
2.1
References This item lists any documents to which this document refers and could include reports on any previous investigations carried out. Include all previous documents prepared as part of this project. To delete this guidance text box, double click mouse in the left margin then press delete. Type here
2.2
Definitions In the table below define any term which this document’s audience may not understand, including specific terms, abbreviations and acronyms. To delete this guidance text box, double click mouse in the left margin then press delete.
Terms, abbreviations and acronyms
Meaning
3
3.1
Project Customer, Sponsor and Project Manager
Project Customer Enter the name of the Project Customer. To delete this guidance text box, double click mouse in the left margin then press delete. Insert name was the Project Customer.
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3.2
Project Sponsor Enter the name of the Project Sponsor. To delete this guidance text box, double click mouse in the left margin then press delete. Insert name was the Project Sponsor.
3.3
Project Manager Enter the name of the Project Manager. To delete this guidance text box, double click mouse in the left margin then press delete. Insert name was the Project Manager.
4
Stakeholders
This section should illustrate the engagement undertaken with stakeholders and the key outcomes of that process as outlined in the completed community engagement planner for the project. List all stakeholders with an interest in this document including internal stakeholders (from regions/districts/divisions/branches with the department) and external stakeholders. Stakeholders may be listed in tabular form (as below). Include project customer and politicians as appropriate. Stakeholders may be categorised (internal, external and so on) where appropriate. To delete this guidance text box, double click mouse in the left margin then press delete.
Stakeholder area
Stakeholder representative
Responsibility
Interest/context
5
Background
Provide here sufficient information to bring the reader up to speed on the subject matter of the project, including a brief history. This section should describe the history of the project. It should include details of: - Who initiated the project and how it was initiated - Include a clear statement of the real underlying problem to be addressed. - Include a brief history of past community engagement, issues and outcomes. - Identify the impact of problems/issues over time - Include information on objectives in and out of scope.
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To delete this guidance text box, double click mouse in the left margin then press delete. Type here
6
6.1
Purpose/objectives of the project
Purpose/objectives A statement of what the project was expected to achieve including potential benefits. To delete this guidance text box, double click mouse in the left margin then press delete. Type here
6.2
Links with the department’s strategic objectives A statement of how the project links to the department’s Strategic Plan and objectives. To delete this guidance text box, double click mouse in the left margin then press delete. Type here
7
7.1
Scope of project
In scope This defines the project boundaries. The scope outlined in any previous document should be confirmed here. List all items that were included in the scope of this project and note performance of the project against scope items. To delete this guidance text box, double click mouse in the left margin then press delete. Type here
7.2
Out of scope List identified items that were not delivered as part of this project. To delete this guidance text box, double click mouse in the left margin then press delete. Type here
7.3
Related projects List any related projects or proposals that may have affected this project and how their relationships to this project were managed. To delete this guidance text box, double click mouse in the left margin then press delete. Type here
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7.4
Constraints Describe anything that might have impacted on the successful development and/or implementation of the project and how they were managed. To delete this guidance text box, double click mouse in the left margin then press delete. Type here
7.5
Urgency Identify the urgency of the project and describe how this affected the management of the project. To delete this guidance text box, double click mouse in the left margin then press delete. Type here
7.6
Assumptions List all assumptions made during the course of the project and discuss their validity. To delete this guidance text box, double click mouse in the left margin then press delete. Type here
8
Outstanding project issues
Identify here the unresolved/outstanding issues that continue to exist at the date of operationalisation, what action is envisaged to resolve the issue, who is responsible for the issue and when it is planned to be finalised. The outstanding issues may best be presented in a table as outlined below. To delete this guidance text box, double click mouse in the left margin then press delete.
Issue
Action to complete Responsible
Date
Maintenance arrangements Creation of assets
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9
Project performance
Detail how the project performed against the project success criteria in the Plan. To delete this guidance text box, double click mouse in the left margin then press delete.
Type here
10
Project benefits realisation
Detail how the product produced by the project is expected to perform against the business success criteria in the Project Plan. To delete this guidance text box, double click mouse in the left margin then press delete.
Type here
11
11.1
Operational handover
Overview of impacts Outline the major impacts the project has had on the business and the potential future impacts that may eventuate under certain conditions (for example, an increase or decrease in customer demand and so on). To delete this guidance text box, double click mouse in the left margin then press delete. Type here
11.2
Funding issues Summarise the key financial impacts on the operational areas of the business and how they were or are to be funded. To delete this guidance text box, double click mouse in the left margin then press delete. Type here
11.3
Risks List the major ongoing risks as identified by the project and suggested mitigation where applicable. To delete this guidance text box, double click mouse in the left margin then press delete. Type here
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11.4
Handover Detail here any issues relevant to the operational areas and suggested follow-up actions/instructions for dealing with the project’s deliverables on an ongoing basis. To delete this guidance text box, double click mouse in the left margin then press delete.
Type here
11.5
Maintenance and support Detail any arrangement for ongoing maintenance or support of project outputs. To delete this guidance text box, double click mouse in the left margin then press delete. Type here
When all information has been put into this document and the guidance text boxes have been deleted, it will be necessary to reformat the document taking out any blank lines. Once this is done, right click mouse in the table of content, click Update Fields, Update entire table, then click OK. This will update the table of contents to show the new page numbers. To delete this guidance text box, double click mouse in the left margin then press delete.
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Appendix A – as required
Type here
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