I have requested a cancellation of my housing contract for multiple reasons. My problem goes back quite a ways, to November when I checked out of housing at the very end of fall semester. My RA assured me that all I had to do was check out by the time I signed up for and I would be all set. I also read through the contract and noticed that it said the exact same thing, if you are not returning to housing the following semester, you must check out with your RA at the assigned time you have signed up for. About a week after checking out of housing I received an email from housing asking me what I was planning to do as they had noticed I checked out of housing. I responded explaining that not only could I not afford housing anymore due to receiving less scholarships from the college, but I had already had to put up with unrelated problems checking out. The email I received back clearly stated that I had been released from housing. And checking with my roommates, not long after, they received a new roommate assignment. Everything was fixed and fine for a month or so until my family received a bill for housing. This I thought must have been a mix-up. According to the email I had long since deleted thinking the problem had been resolved, I had been released from my contract and could ignore the bill. Then I got a hold on my account when I went to get verification, but all they did was slap the sticker on my ID anyway and told me to go see the bursar. I talked to Sean McQueen and was told to contact Leslie Hogan to get the problem fixed before it caused problems. I called this woman repeatedly within that week leaving message after message. I never got a return call. So I called housing who told me I would have to fill out a form to cancel my contract. I talked back and forth with several different people in housing who some of which did not even understand the housing contract and could not answer my questions. After still no returned calls from the administrative personnel I needed to talk to I decided to stop trying. My teachers didn’t receive anything from the bursar’s telling me I couldn’t come to class, it appeared as if the problem had once again disappeared. Then I started to get calls about owing more money this past week. Apparently I am now also being charged for housing for the spring as well, even though I won’t be enrolled and will have graduated. So I made more calls to the Assistant Dean, the Dean, and ended up getting calls back from completely different people who told me they needed to do more research and would call me back in a few hours. A few days later after trying to reach the Dean I still have not gotten any calls back or gotten in communication with anyone who can help me or resolve this. I need these charges removed. I do not have the money to pay for the amount of miscommunication that has occurred nor for charges I was told I did not have to pay. I have been sent to person after person who has not been able to help me or resolve my incident and now I have less than two weeks before I am able to start the rest of my life. I am hoping that by reading this you will find that there has been an unneeded amount of confusion and miscommunication and release me from this contract.
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