The Organisation by maclaren1



The CGH logo and its meaning

   The cross, formed by two shapes, is recognised as a symbol of care and healing.
   Each shape flows and turns over itself, suggesting progression.
   Both shapes come together to form a whole cross, representing a complete unit, a
    sense of being whole.
   Its clean form suggests efficiency and service.
   The symbol’s soft shape suggests a feeling of caring.

Our Mission

   To improve the health of the community in the east.
   To provide, in co-operation with other care-givers, comprehensive and affordable
    healthcare that is good, accessible and appropriate to the community’s needs.

Our Quality Statement

   To provide a level of patient care and service good enough for our own mothers
    without the need for special arrangements.

Bed Compliment (Total = 801, 66% subsidised)

 Intensive Care    (77)
 Private Class/Bed
Deluxe      2
A1 (42) A2 (12) B1 (188)
 Subsidised Class/Bed
B2+ (100) B2 (132)       C (248)

The Hospital’s Profile

   9 storey building (3 storey podium block and two 6 storey ward blocks) and 2
    basement levels.
   16 Specialist Clinics with a total of 64 consultation rooms
   8 major Operating Theatres, 4 Day Surgery Operating Theatres, 2 A&E Operating
   23 wards with a total bed capacity of 801 beds.
   2 Civil Defence Shelters with total capacity of approximately 1600 people.

                                         1                         Correct as of Dec 2000
The Organisational Chart and Who’s Who

   Cluster Chief Executive Officer                   -      Prof Tan Ser Kiat
   Chief Executive Officer                           -      Mr T. K. Udairam
   Chief Operating Officer                           -      Mr Chua Song Khim
   Manager of Operations                             -      Mr Foo Hee Jug
   Chief Financial Officer                           -      Ms Lau Mei Foong
   Director of Nursing                               -      Ms Chan Poh Goon
   Director of Human Resource                        -      Ms Yap Bee Cheng
   Deputy Director of Clinical Services              -      Dr Foo Chuan Kit
   Chairman of Medical Board                         -      A/Prof Fock Kwong Ming
   Chief of A&E                                      -      Mr Low Boon Yong
   Head of Anaesthesia & Surgical Intensive Care     -      Dr Koay Choo Kok
   Head of Cardiology                                -      Dr Tan Kok Soon
   Head of General Medicine                          -      A/Prof Fock Kwong Ming
   Head of General Surgery                           -      Dr Michael Hoe Non Yuh
   Head of Geriatric Medicine                        -      Dr Chan Kin Ming
   Head of Ophthalmology (Eye)                       -      Dr Goh Kong Yong
   Head of Orthopaedic Surgery                       -      Mr See Hung Foo
   Head of Otolaryngology (ENT)                      -      Dr Ronald Henry Brett
   Head of Radiology                                 -      Dr Khoo Teng Kew
   Head of Psychological Medicine                    -      Dr Yap Hwa Ling
   Head of Rehabilitation Medicine                   -      Dr Daphne Preima Doraisamy
   Head of Urology                                   -      Dr Peter Lim Huat Chye

The Facilities

   7 Eleven
   Fusion Café (cafeteria)
   Forward Food Court
   Hair salon
   Beauty salon
   Florist
   Child Care Centre (L4)
   Retail Pharmacy
   Artificial Limb Centre
   Homecare Place
   Training Centre (equipped with an auditorium-seating capacity of 300 people, lecture
                     room, 2 tutorial rooms, AV control centre, nurses’ clinical lab, library)

                                             2                           Correct as of Dec 2000

The Rehabilitative Services Department is located in the main building on the second floor
at 213. The department has three Disciplines : Occupational Therapy, Physiotherapy and
Speech Therapy. The main emphasis of the Rehabilitative Services Department is to give
holistic and patient orientated care through a multi-disciplinary team approach.

Our current staff strength (as of Dec 2000) stands at 13 OTs, 17 PTs, 3 STs, 4 PSAs and 9

Physical Amenities (Floor area of 2,150 m2)

   Occupational Therapy Department                       Gymnasium/Terrace
   Speech Therapy Department                             Hydrotherapy Pool
   Physiotherapy Treatment Area                          Staff Office, including pantry

Current Operating Hours

Mon-Fri:     0800 - 1700 hrs
Sat:         0830 - 1230 hrs
Sun & PH:     Physiotherapy & Occupational Therapy Cover (rotational)
Tue & Thurs: 0800 - 2000 hrs (PT outpatients)

Clinical Services (Inpatient and Outpatient)

   Physiotherapy:
       - Treatment of musculoskeletal conditions eg. spine and peripheral joint conditions,
       sports injuries, etc.
       - Neurological rehabilitation
       - Programmes: cardiac rehabilitation, back/neck care, stroke support, occupational
       health, Skills for Life (care giver’s training).

   Occupational Therapy:
       - Treatment of hand injuries
       - Neurological rehabilitation
       - ADL training
       - Occupational health

   Speech Therapy
       - Treatment of speech and swallowing pathology (adults and paediatrics)
       - Treatment of speech developmental delay (adults and paediatrics)

Special Facilities

   Isokinetic and EMG assessment device               Sound proof rooms
   Isokinetic work simulator                          Hydrotherapy pool
                                                       (6 m x 4 m x operational depth 1.65 m)

                                             3                            Correct as of Dec 2000
                                  D1 ORIENTATION

You will be orientated to the Hospital and Department in general. Please review the
objectives for the relevant placement/unit with your clinical educator during the first
two days of your placement.

You will be introduced to the staff as the opportunity arises. Please make an individual
effort to get to know the staff. The Department’s Organisation Chart is available for
your viewing in the Staff Room.

You will be allocated a table while on placement. Please keep all your personal
belongings safely under lock and key. Please return the keys at the end of your

Please be punctual throughout your placement. Working hours are from 0830 to 1700
hrs (Mon - Fri). You are not required to attend staff roll call punctually at 0750 hrs. As
a student, you are only required to work from Monday to Friday.

Leave will not be granted during placement, except in case of emergencies. If you are
unable to come to work due to illness, please call the Department before 8 am (Tel: 850
2966/7) and inform your clinical educator. You are to submit your MC the next
working day. You may be required to make up for the absent days if you have
insufficient clinical hours during this placement.

You will be entitled to an hour lunch break, anytime between 1200 to 1400 hrs. This is
to be arranged and decided by your clinical educator. Crockery and utensils are
available in the pantry for your use. Please note that these have been separated into
halal and non-halal sections. Please wash all used crockery and utensils after use and
clean up after yourself - everyone appreciates a clean pantry.

Study time may be granted at the discretion of your clinical educator. You are
welcomed to use the department’s library; please sign out the books and articles
accordingly. All items must be returned prior to the end of the placement. Although
you have no borrowing rights, youe are welcomed to use the CGH library located in the
Training Centre. The Health Education Centre is open during office hours.

Please ensure that you abide by NYP’s dress code guidelines. Your name tag should be
pinned on the left side of your blouse/shirt. Your appearance must be neat and
professional at all times.

During your orientation, your senior therapist will brief you on the following subjects:
1. Confidential info/Right of privacy
2. Health and safety protocols, including fire evacuation
3. Resuscitation protocol

                                            4                           Correct as of Dec 2000

Bed Complement

Speciality          Wards (No. of Beds/Sex)

Medical:          44 (44/M), 15 (30/X), 25 (30/X), 18 (30/X), 28 (22/X), 38 (37/X), 48
                  (44/F), 29 (33/X), 49 (44/M)
Orthopaedics:     16 (30/X), 26 (24/X), 36 (38/X)
Surgical:         17 (30/X), 27 (22/X), 37 (38/X), 19 (30/X)
Surgical/Ortho:   46 (44/F), 47 (44/M), 39 (37/X)
Geriatrics/Rehab: 35 (32/X), 45 (38/X)
MICU:             33 (19/X)
SICU:             23 (18/X)
Psych:            14 (27/X)
Security:         34 (16/X)
ENT/Eye           29 (30/X)
NB: Ward 27, 18, 19, 39 are still not operational.


The doctors are divided into different specialities (anaesthesia, cardiology, geriatrics,
radiology, medical, orthopaedics, rehabilitation, surgical, ENT). Generally, within
speciality, the doctors work in teams consisting of the following:
                                       Senior Consultant, Consultant
                                       Senior Registrar, Registrar
                                       Medical Officer
                                       House Officer

There are four medical teams:    Male Team 1, Female Team 1
                                 Male Team 2, Female Team 2

A list of the names and pager numbers of the doctors in the relevant teams can be
obtained from the ward PSA.

Nursing staff

The nursing hierarchy is as follows:

           Dir/Deputy Dir   :   off white uniform with belt
           SNO              :   blue uniform with full white collar rim
           NO               :   blue uniform with ½ white collar rim
           SSN              :   white uniform with full blue collar rim
           SN               :   white uniform with ½ blue collar rim
           SAN              :   white uniform with full peach collar rim
           AN               :   white uniform with ½ peach collar rim
           PCA              :   white uniform with pink collar tip

                                           5                           Correct as of Dec 2000
Ward Structure

1.    Ward phone numbers are denoted by 850 XX (Ward No) YY (00 for nursing
      station, 91 for PSA), e.g. Ward 46 nursing station = 850 4600.

2.    The ward PSA is in charge of the administrative work on the ward, including
      admission and discharge.

3.    There are three nursing shifts:     am 0700 - 1430 hrs
                                          pm 1400 - 2130 hrs
                                          ND 2100 - 0730 hrs

4.    The care of patients in the wards is provided by different nursing teams. The
      following is only a general guide.

        A, B1 wards        :     Team 1          Bed 1-8, 21-24
                                 Team 2          Bed 9-20

        B1, B2+ wards      :     Team 1          Bed 1-10, 27-30
                                 Team 2          Bed 11-26

        B2 wards           :     Team 1          Bed 1-14
                                 Team 2          Bed 15-26
                                 Team 3          Bed 27-38

        C wards            :     Team 1          Bed 1-14
                                 Team 2          Bed 15-28
                                 Team 3          Bed 29-44

6.    Orientation on the ward:          NO office, staff pantry, patient pantry, utility
                                        room, equipment room, linen cupboards, sluice
                                        room, treatment room, counter, nursing station,
                                        PCN station, doctor’s room, staff toilet,
                                        wheelchair docking area, therapy equipment
                                        room, satellite area, Automated Guided Vehicle
                                        (AGV), Pneumatic Tube System, nurse call
                                        system, satellite pharmacy, satellite X-ray

                                             6                         Correct as of Dec 2000

To top