"Wigan Council Children and Young People's Services Service"
Wigan Council Children and Young People’s Services Service Transformation Job Description Post Title: Locality Service Manager with responsibility of Fostering Service Post No: CS-CIPC-233 Job Purpose: As part of Children and Young People’s Services, the postholder will report to the Head of Service – Social Care, having responsibility for the efficient and effective provision and development of the following services: ♦ To lead the development and delivery of all social work services to children in need, children in need of protection and other families within a locality based team. ♦ To ensure that all assessments, plans, including care plans and court reports are accurate, timely and address risk. ♦ To ensure the co-ordinated delivery of a range of support services across the locality to children in need and children in need of protection. ♦ To participate fully in partnership working taking lead responsibility for defined areas of work as required. ♦ To ensure the Fostering Service is efficient and effective and meets all the required standards. Reporting To: Head of Service – Social Care Responsible For: The Fostering Service - Locality Social Work Team Liaising With: Senior managers and staff within CYPS and across the Council. Members of the Wigan Borough Partnership for Children, Young People and Families. Elected Members Ofsted GONW Members of the Wigan Safeguarding Children Board. Hours of Work: 37 hours per week Salary/Wage Grade: G14 Current Base: To be confirmed Car Designation: Essential Disclosure Level: Enhanced Main (Core) Duties Operational / Strategic To be a member of the Wider Management Team of CYPS and Planning: contribute to the effective strategic planning, delivery and evaluation of Children and Young People’s Services. To play a key role in strategic and operational planning processes and provide leadership for your area of operational responsibility. To identify and actively seek opportunities for external funding and prepare bids, grant claims and monitoring reports as necessary to secure funding. To translate strategies and plans into effective work programmes which are adequately resourced, monitored and reviewed. Service Provision: To lead and manage the development and implementation of all aspects of service delivery within agreed service areas. To achieve agreed objectives, ensure all Children and Young People’s Services plans are met and relevant budgets are managed effectively. To deliver customer focused services which represent good value for money and demonstrate high levels of customer satisfaction. Service Development: To develop innovative approaches to service development, delivery and improvement. Staffing: To ensure the effective deployment of all resources at your disposal including budgets, facilities and people. To manage and develop employees, ensuring that they are consulted, empowered, valued and motivated. To maximise the contribution of employees by ensuring that the Council’s human resources, equalities, developmental and appraisal policies are applied systematically and consistently. To actively participate in and promote the Employee Development Review process of Wigan Council in accordance with agreed policies and procedures. To be responsible for the recruitment, selection, training and development of staff within your area of responsibility. Quality Assurance: To regularly review, analyse and evaluate performance against plans by individuals and teams and report performance and any recommended action to the relevant Head of Service. To play a key role in the development of effective quality assurance processes within Children and Young People’s Services and Wigan Council as a whole and ensure that all agreed policies and procedures are implemented within your area of responsibility. To monitor standards across the Council which demonstrate working towards or the achievement of excellent service performance. To embed the performance management culture, driving continuous improvement and playing a key role in internal and external inspection processes. Management To manage the collection, analysis and reporting of information & management information relevant to agreed service areas. administration: Communications: To maintain effective working relationships with key stakeholders and external partners which support the achievement of objectives and the promotion of the Council’s interests. To ensure that appropriate Council policies and decisions are communicated consistently and effectively. Marketing and Liaison: To represent Children and Young People’s Services at local and national bodies as required and promote a positive image of CYPS. To positively promote and market Children and Young People’s Services and encourage interest and investment in its activities. Management of To ensure the effective deployment of all resources at your Resources: disposal including budgets, facilities and people. (Other than people) To play a key role in the financial planning processes of Children and Young People’s Services, maintaining rigorous financial planning systems and ensuring all budgets are delivered. To ensure that resources are optimised and controlled effectively by the implementation and monitoring of robust service and financial planning processes. To ensure that all activities comply with Standing Orders, Financial Regulations and Codes of Practice. Corporate To actively promote and adhere to all of the policies, procedures responsibility: and values of Wigan Council and Children and Young People’s Services. To help develop and implement strategies, plans and targets for equal opportunities, diversity and community cohesion to support the Council’s objectives. Support the implementation of the Council’s policies and procedures within the team, the department and across the Council. Co-operate with all Council staff in order to develop effective and mutually supportive working relationships. Adhere to the Council’s equal opportunities and customer care policies when consulting on methods of identifying and meeting the needs of service users. Promote the interests of the Council in partnership ventures with other statutory and non-statutory agencies. To promote and support the development and implementation of corporate practices through active involvement in the CYPS Management Team, participation in corporate projects and effective leadership. To prepare and present information, advice and reports to Officers and Elected Members of the Local Authority and any other relevant parties in relation to the duties of the post. To deputise for the Head of Service and other Service Managers as appropriate. Other Specific Duties To carry out the duties in the most effective, efficient and economic manner available. Participate fully in the CYPS employee development review process and continue personal and professional development as identified. Special Conditions of Service * Where the postholder has a disability, every effort will be made to make reasonable adjustments to enable them to carry out the duties of the job. * All holiday leave is to be taken in line with the requirements of the team/service. Safety Training - specify. This job description is current at the date shown, but, in consultation with you, may be changed to reflect or anticipate changes in the job commensurate with the grade and job title. Date: November 2008 Children and Young People’s Services Person Specification / Selection Criteria Post Title Locality Service Manager Post No. CS-CIPC-233 A. Experience Essential Desirable Source A = Application I = Interview R = References T = Task O = Observation P = Presentation Substantial experience in a relevant management X A, I post Proven track record of effective service X A. I development and delivery in relevant area of work B. Training and Qualifications Essential Desirable Source Social Work Qualification. (CQSW, Dip SW) X Management qualification at NVQ Level 5 or X A equivalent Willingness to undertake management X I qualification to Level 5 C. Knowledge and Understanding (Applicants should be able to demonstrate knowledge and understanding of the following areas relevant to the post) Essential Desirable Source Demonstrate an understanding of all aspects of X I Children and Young People’s Services D. Personal Skills, Abilities and Competencies Applicants should be able to provide evidence that they have the necessary skills and abilities required Essential Desirable Source High level of written communication skills X A High level of oral communication skills and ability to make presentations to a wide range of X IP audiences Able to work in partnership and develop the trust, respect and co-operation of a broad spectrum of X IR partners and colleagues Ability to use high level influencing skills and to promote open discussion and negotiate common X IR agreement where there are disparate points of view Able to relate to and work with others as a leader X IR and member of a team Proven ability to lead and motivate others to achieve Children and Young People’s Services X IR goals Competent and experienced people manager X IR Proven ability to instigate and manage change X IR effectively Demonstrate a genuine commitment to the goals and values of Children and Young People’s X I Services Demonstrate an active commitment to promoting and achieving equality of opportunity for staff and X I service users Ability to develop and implement strategic and operational plans, policies and strategies to X I achieve the values and goals of Children and Young People’s Services. Able to devise systems to implement, monitor, evaluate and improve the activities of Children and X I Young People’s Services. Ability to successfully market Children and Young People’s Services and encourage interest and X AI investment Proven ability to convert plans into action and deliver objectives and targets within agreed X IR timescales and budgets Proven ability to develop and manage budgets X IR Stamina and resilience X I Able to use ICT in accordance with the needs of X IA the role Positive role model for staff and service users X IR Ability to make decisions based on an evaluation X I of all relevant factors and risks/benefits Proven focus on the needs of service users X IR Willingness to be flexible and adaptable to achieve X I Children and Young People’s Services goals D. Personal Skills, Abilities and Competencies (cont’d…) Essential Desirable Source Ability to analyse information, identify implications for Children and Young People’s Services and X I implement relevant courses of action Able and willing to work evenings and weekends X I E. Physical Requirements Where the applicant/postholder has a disability every effort will be made to make reasonable adjustments to enable them to carry out the duties of the post