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Education Schedule-At-A-Glance: January To June 2010
Courses January February March April May June
NEW! ITIL Awareness Overview Self-Paced Online
Learn at your own pace through your computer from anywhere at anytime.
NEW! Service Catalog Implementation Overview Self-Paced
Contact 603 9207 9638 (Malaysia) / 65 6734 2744 (Singapore) / 800 96 8197 (Hong Kong) for details.
Online
FOUNDATION LEVEL CERTIFICATION
NEW! ITIL V2-V3 Foundations Bridging Course Self-Paced
Online (Official ITIL V3 Foundation Certification) Learn at your own pace through your computer from anywhere at anytime.
NEW! ITIL Foundations Self-Paced Online Contact 603 9207 9638 (Malaysia) / 65 6734 2744 (Singapore) / 800 96 8197 (Hong Kong) for details.
(Official ITIL V3 Foundation Certification)
ITIL Foundations Public Classroom 18 – 20 22 – 24 15 – 17 19 – 21 24 – 26 14 – 16
(Official ITIL V3 Foundation Certification) Singapore Kuala Lumpur Singapore Kuala Lumpur Kuala Lumpur Kuala Lumpur
25 – 27 22 – 24 26 – 28 31 – 2 21 – 23
Kuala Lumpur Kuala Lumpur Singapore Singapore Singapore
COBIT® Fundamentals 2–3 17 – 18
Kuala Lumpur Kuala Lumpur
4–5
Singapore
PRACTITIONER LEVEL CERTIFICATION
ITIL Practitioner: How To Define & Implement A CMDB 14 – 15 20 – 21
According To ITIL Best Practices Singapore Kuala Lumpur
ITIL Practitioner: How To Define & Implement A Service
11 – 13 17 – 19
Catalog According To ITIL Best Practices
Singapore Kuala Lumpur
(Official ITIL V3 Complementary Guidance Course)
ITIL Practitioner: How To Define & Implement Processes 5–7
According To ITIL Best Practices Singapore
ITIL Practitioner: Operational Support & Analysis 8 – 12 5–9
(Official ITIL V3 Capability Certification) Singapore Kuala Lumpur
ITIL Practitioner: Release, Control & Validation 10 – 14 28 – 2
(Official ITIL V3 Capability Certification) Singapore Kuala Lumpur
ITIL Practitioner: Service Offerings & Agreements 5–9
(Official ITIL V3 Capability Certification) Kuala Lumpur
ITIL Practitioner: Planning, Protection & Optimisation 8 – 12
(Official ITIL V3 Capability Certification) Singapore
MANAGER LEVEL CERTIFICATION
ITIL Manager: Service Strategy
(Official ITIL V3 Lifecycle Certification)
ITIL Manager: Service Design
(Official ITIL V3 Lifecycle Certification)
ITIL Manager: Service Transition 28 – 1
(Official ITIL V3 Lifecycle Certification) Singapore
ITIL Manager: Service Operation
(Official ITIL V3 Lifecycle Certification)
ITIL Manager: Continual Service Improvement 17 – 20 8 – 11
(Official ITIL V3 Lifecycle Certification) Kuala Lumpur Singapore
ITIL Manager: V2 – V3 Service Manager Bridging Course 15 – 19 12 – 16
(Official ITIL V3 "Expert" Certification) Kuala Lumpur Singapore
ITIL Manager: ITIL Service Manager Classroom: January 11 – 15 Classroom: March 22 – 26 Classroom: May 31 – June 4
(Official ITIL V2 "Masters" Certification) Classroom: January 25 – 29 Classroom: April 12 – 16 Classroom: June 14 – 18
Exams: February 22 – 23 Exams: April 28 – 29 Exams: July 1 – 2
Singapore Kuala Lumpur Singapore
CONFERENCE & SPECIAL EVENTS
IT Management Expert Forum 19 – 20
Kuala Lumpur
21 – 22
Singapore
Bring us on-site. All of Pink’s courses can be delivered at your location.
For course descriptions and more details, visit www.pinkelephant.com or call 603 9207 9638 (Malaysia) / 65 6734 2744 (Singapore) /
800 96 8197 (Hong Kong).
Education Schedule-At-A-Glance: July To December 2010
Courses July August September October November December
NEW! ITIL Awareness Overview Self-Paced Online
Learn at your own pace through your computer from anywhere at anytime.
NEW! Service Catalog Implementation Overview Self-Paced Contact 603 9207 9638 (Malaysia) / 65 6734 2744 (Singapore) / 800 96 8197 (Hong Kong) for details.
Online
FOUNDATION LEVEL CERTIFICATION
NEW! ITIL V2-V3 Foundations Bridging Course Self-Paced
Online (Official ITIL V3 Foundation Certification) Learn at your own pace through your computer from anywhere at anytime.
NEW! ITIL Foundations Self-Paced Online Contact 603 9207 9638 (Malaysia) / 65 6734 2744 (Singapore) / 800 96 8197 (Hong Kong) for details.
(Official ITIL V3 Foundation Certification)
ITIL Foundations Public Classroom 19 – 21 23 – 25 20 – 22 18 – 20 8 – 10 13 – 15
(Official ITIL V3 Foundation Certification) Kuala Lumpur Kuala Lumpur Kuala Lumpur Kuala Lumpur Kuala Lumpur Kuala Lumpur
26 – 28 25 – 27 27 – 29 25 – 27 29 – 1 20 – 22
Singapore Singapore Singapore Singapore Singapore Singapore
COBIT® Fundamentals 30 – 1 8–9
Singapore Kuala Lumpur
PRACTITIONER LEVEL CERTIFICATION
ITIL Practitioner: How To Define & Implement A CMDB 16 – 17 2–3
According To ITIL Best Practices Singapore Kuala Lumpur
ITIL Practitioner: How To Define & Implement A Service
18 – 20 17 – 19
Catalog According To ITIL Best Practices
Singapore Kuala Lumpur
(Official ITIL V3 Complementary Guidance Course)
ITIL Practitioner: How To Define & Implement Processes 15 – 17
According To ITIL Best Practices Kuala Lumpur
ITIL Practitioner: Operational Support & Analysis 11 – 15 22 – 26
(Official ITIL V3 Capability Certification) Kuala Lumpur Singapore
ITIL Practitioner: Release, Control & Validation 13 – 17
(Official ITIL V3 Capability Certification) Singapore
ITIL Practitioner: Service Offerings & Agreements 5–9 8 – 12
(Official ITIL V3 Capability Certification) Singapore Kuala Lumpur
ITIL Practitioner: Planning, Protection & Optimisation 20 – 24 11 – 15
(Official ITIL V3 Capability Certification) Kuala Lumpur Singapore
MANAGER LEVEL CERTIFICATION
ITIL Manager: Service Strategy 1–4 20 – 23
(Official ITIL V3 Lifecycle Certification) Singapore Kuala Lumpur
ITIL Manager: Service Design 6–9 18 – 21
(Official ITIL V3 Lifecycle Certification) Singapore Kuala Lumpur
ITIL Manager: Service Transition 5–8
(Official ITIL V3 Lifecycle Certification) Kuala Lumpur
ITIL Manager: Service Operation 10 – 13 6–9
(Official ITIL V3 Lifecycle Certification) Kuala Lumpur Singapore
ITIL Manager: Continual Service Improvement
(Official ITIL V3 Lifecycle Certification)
ITIL Manager: V2 – V3 Service Manager Bridging Course 9 – 13 29 – 3
(Official ITIL V3 "Expert" Certification) Kuala Lumpur Singapore
ITIL Manager: ITIL Service Manager Classroom: July 12 – 16
(Official ITIL V2 "Masters" Certification) Classroom: July 26 – 30
Exams: August 12 – 13
Kuala Lumpur
NEW! Managing Across The Lifecycle 2–6 4–8
(Official ITIL Expert Certification) Singapore Kuala Lumpur
Bring us on-site. All of Pink’s courses can be delivered at your location.
For course descriptions and more details, visit www.pinkelephant.com or call 603 9207 9638 (Malaysia) / 65 6734 2744 (Singapore) /
800 96 8197 (Hong Kong).
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