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UK Motor Insurance 2002

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UK Motor Insurance 2002

Description:    The motor insurance market has recently experiencedseveral major upheavals. Consolidation
                between some ofthe key players has caused the market to shrink, whilstnew entrants in 2001 pose
                a new threat. The motor marketremained unprofitable in 2000 as premiums hardened in abid to
                offset the rising claims inflation faced by insurers.What does the future hold for competitors old and
                new?What will be the strategy for survival? When will themarket attain underwriting profitability
                and for how long?How are customers changing the way they buy motorinsurance and what are
                their motivational criteria?This report will answer these questions, offering the latestdata analysis
                and insight to provide the reader with acomprehensive, timely understanding of the motorinsurance
                market whilst also setting out the path themarket will take in the future.Essential for allThis report
                has been written with motor insuranceunderwriters, intermediaries and strategy teams inmind. It
                contains information for both private andcommercial motor insurers and is also suitable for
                thosecatering for niche as well as standard markets.This report will also be useful for any firms
                wishing toenter this market, be they insurers, banks, retailers orintermediaries. The data and
                analysis provided will aidthese firms in terms of determining the level ofunderwriting profitability,
                the key issues to consider andthe future direction of the motor market, thus enabling thereader to
                understand the potential within this sector.What does the report include?o Market ContextThis
                chapter provides a comprehensive overview ofthe health and wealth of the market. Statistics
                andanalysis of the size of the total motor insurancemarket are given, broken down into private
                andcommercial motor lines, together with an extensiveassessment of claims costs and underwriting
                resultsbetween 1996 and 2000. Furthermore, it containsinsight into the drivers and trends of the
                market.o Customer FocusDatamonitor analyzes the marketing activities of majorinsurers and
                brokers and also takes an in-depth lookinto the latest private motor insurance purchase trendsfrom
                Mori polls.o Competitive DynamicsThis chapter features an extensive analysis of thecurrent
                competitive landscape. Both private andcommercial motor insurers are examined in terms ofmarket
                share and premium income, alongside anoverview of the role played by Lloyd's. This chapteralso
                provides detailed statistical data of the top 20motor insurers' performance ratios, focusing on
                loss,expense and combined ratios.o Future DecodedDatamonitor has calculated forecasts for
                underwritingresult and for premium growth across the five lines ofmotor insurance up to and
                including 2006.Introduction



Contents:       EXECUTIVE SUMMARYIntroductionMarket contextCustomer focusCompetitor dynamicsThe future
                decodedINTRODUCTIONWhat is this report about?Who is the target reader?How to use this
                reportMARKET CONTEXTIntroductionKey findingsOverview of the motor insurance marketSize of the
                UK motor parcPerformance by sectorTotal motor insurance performance Underwriting in
                2000Comparisons of personal and commercial motor performancePrivate motor
                performanceCommercial motor performanceComparisons across the linesMotor market GWP by
                sectorLloyd’s in the motor marketMotor claimsTotal claims resultsPrivate comprehensive claims Non
                -comprehensive claimsMotorcycle claimsCommercial motor claimsClaims cost driversVehicle
                costsPersonal injury cost driversLegislation changes push up costs Thefts related to motor
                vehiclesDriver behaviorGender and motoring offencesAge and motoring offencesCUSTOMER
                FOCUSIntroductionKey findingsThe importance of the private motor customerMotor insurance
                distribution trendsPrivate motor distribution by channelBrokers Direct distributionTied agents and
                company staffBancassures and brandassurersPrivate motor distribution by platformThe commercial
                customerCommercial distributionAdvertising motor insurance – cost and trendsTop ten motor
                insurance advertisersMedium-sized advertisersTV advertisingDirect mail advertisingPress
                advertisingPrivate motor insurance consumer trendsHow do customers find an insurer?Why do
                customers select a specific insurer?The shop-around habitCOMPETITIVE DYNAMICSIntroductionKey
                findingsUnderstanding the competitive landscape of the 21st CenturyWhat does the new
                competitive landscape look like?Mergers and acquisitionsThe Lloyd’s marketRelationship between
                Lloyd’s and motor underwriting resultLloyd’s motor syndicatesNew entrants - EsureThe impact of
                Independent’s collapseCompetitive strategies PriceServiceInnovationDistributionCompetitor
                Analysis The top ten competitors by market shareTop ten total motor insurers by GEPAnalysis of
                top 10 performanceSplit of personal and commercial business within the top tenAnalysis of the top
                ten personal motor insurers Analysis of the top ten commercial motor insurers Insurers ranked 11-
            20 by GEPImpressive performance by small and medium-sized insurersNew competitive structure -
            the two-tier marketPerformance Ratio Analysis The total motor market – ratio analysisTHE FUTURE
            DECODEDIntroductionKey findingsForecast GWP in the motor insurance marketComparison of two
            possible growth scenarios for the total marketScenario One: Gentle business cycle forecastScenario
            Two: Aggressive business cycle forecastUnderwriting result forecastUnderwriting result hits
            profitability targetNWP compared to underwriting resultAPPENDIXDefinitionsDefinitions of motor
            insurance terms Definition of general termsResearch MethodologyMarket context and competitor
            analysisCustomer focusFuture decodedBibliographyRelated readingCurrent publicationsFuture
            publicationsRelevant linksTotal motor insurance performance ratiosCustomer survey indexed
            responsesSPP writing teamHow to contact experts in your industry



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