Client calls the EAP. Self-Voluntary EAP Referral Process Flow Chart

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					                         Self-Voluntary EAP Referral Process Flow Chart



                                          Client calls the EAP.




                                        Meeting with client to assess
                                          needs and develop EAP
                                                   Plan.



Referral to community                                                                In-house EAP counseling.
  resource provider.




Follow-up with client.                                                               Ongoing meeting based
                                                                                     on achievement of EAP
                                                                                           Plan goals.
                             Close services/case as satisfactory or unsatisfactory
                                     based on achievement of EAP Plan.




                                                Client survey