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									                                             QUICK GUIDE
                        TO FREQUENTLY ASKED QUESTIONS



Service                                  Department                      Telephone

A
Abandoned/Junk          Clean Community                                 693-5370
Vehicles

Adult Education &       Gloucester County Public Schools                693-4795
G.E.D. Questions


AIDS Testing            Health Department                               693-2445

Alcohol Safety          Virginia Alcohol Safety Action Program (ASAP)   758-5610
Program – Court
Ordered

Animal                  Animal Control                                  693-5290
Bites/Attacks/Control

Animal Control                                                          693-5290

Animals-Lost            Animal Control                                  693-5290
                        Gloucester Mathews Humane Society               693-5520

Animal Tags &           Treasurer’s Office                              693-2141
Licenses
Armed Services -
Recruitment
    U. S. Army             White Marsh Shopping Center                    693-0760
                           www.army.mil/

    U.S. Marines           www.usmc.mil/                                  757-539-3766

                           Yorktown Recruiting Office
    U.S. Navy              www.navy.mil                                   757-988-8795

                           Milford Haven Station
    U.S. Coast Guard
                           www.uscg.mil/USCG.shtm                         725-5932/2125
                                                                          1-800-GET-USCG


Arrest Warrants –          Magistrate's Office                            693-1381
Issuance                   (Tues. & Thurs. from 2-6 p.m.)

Auto License               Virginia Department of Motor Vehicles          866-368-5463


B
Bay Transit                        Bay Transit-Ride Appointment    693-6977 or 877-869-6046
(Public Transportation)            Administration                  758-2386
                                   http://www.bayaging.org


Beaches-Public                     Parks and Recreation            693-2355


Birth Certificates                 Va. Division of Vital Records   1-804-225-5000

Birth Control Assistance           Health Department               693-2445

Board of Supervisors               County Administrator’s Office   693-4042


Boards, Commissions,               Community Education             693-5730
   Councils
Boating Safety Courses           Online Course at                 1-800-245-BOAT
                                 www.boatus.org/onlinecourse/     642-3208
                                 Coast Guard Auxiliary Flotilla
                                 64 -


Boat Landings - Public           Parks and Recreation             693-2355




Boat Title & Registration        Va. Game & Inland Fisheries      804-367-1000


Bridge Openings                  VDOT Bridge & Tunnel Hotline     1-800-792-2800
                                 (press 5)
                                 Coleman Bridge (press 7874)      757-640-5555 (7874)

Building Inspections             Building Official                693-2744
                                 24 Hour Inspection Phone Line    693-7037
                                 Codes Compliance Office          693-4040


Building Official                Codes Compliance                 693-4040

Burning Laws- Brush &            Va. Department of Forestry       693-2880
Leaves                           Local Burning Ordinance          693-4040


Business License                 Commissioner of the Revenue      693-3541


C
Cars - Unlocking                 Sheriff's Department             693-3890
    Carpooling – Rideshare       Planning District Commission     1-800-700-RIDE
    Program

Census Information               Gloucester Library               693-2998
       Census 2000 Information   Department of Planning           693-4040

Child Abuse & Neglect            Social Services                  693-2671

Child Care Referral Services     InterCounty Childcare            800-522-7096
                                 Connection
                                 Va. Cooperative Extension        693-2602
Child Support & Enforcement    Va. Division of Child           1-800-481-1004
                               Support & Enforcement

Circuit Court                  Circuit Court                   693-1358
                               Clerk’s Office                  693-2502

Child Care Payment             Social Services                 693-2671
Assistance Eligibility


Child Screenings/Testing       Rural Infant Services Program   758-5250
                               Community Services Board
                               Special Education Services      693-1443
                               Gloucester Public Schools

Child Disability Testing       Rural Infant Services Program   758-5250
                               Community Services Board

Childhood Immunization         Health Department               693-2445


Child Fingerprinting           Sheriff’s Department            693-3890


Closings (Schools and Other)   www.dailypress.com or           Listen to WXGM 99.1 FM.
                               www.wavy.com

Coast Guard                    Aids to Navigation              725-5932
                               Milford Haven Station           725-2125
                               General Info                    1-800-368-5647

Coleman Bridge Openings                                        1-800-792-2800 (5)
                                                               757-640-5555 (7874)

Coleman Bridge Toll            SmartTag Business Office        642-6444
                               Refilling Account               1-877-762-7824

Commissioner of the Revenue    Gloucester Office               693-3451

Commonwealth’s Attorney        Gloucester Office               693-4995

Community Education            Gloucester Office               693-5730

Complaints
   Restaurants                 Health Department -             693-6130
                               Environmental Services
    Illegal Dump/Trash/Yards/         Codes Compliance                   693-4040



Counseling –
        COPE - 24 Hour Helpline Gloucester Counseling Center             693-COPE
        Financial                     Virginia Cooperative Extension     693-2602
        Nutrition                     Virginia Cooperative Extension     693-2602
        Family or Individual          Gloucester Counseling Center       693-5068

County Attorney                                                          693-5575

Crime
        Reporting                     Sheriff's Department               693-3890
        Victim-Witness Asst.          Commonwealth’s Attorney            693-1227

Curfew - Juveniles                    Sheriff's Department               693-3890
Midnight for youth under 18




D
Death Certificates             Health Department                                         693- 2445
*Issued in the locality in
which the person died.


Deeds/Documents                Clerk of Court                                            693-2502
        Filing &
        Recording

Demographics/                  http://quickfacts.census.gov/qfd/states/51/51073lk.html
Population Info



Disabilities – Hearing         TDD - Va. Relay Service                                   1-866-246-9300
                                                                                         (TTY)
                                                                                         1-866-894-4116
                                                                                         (Voice)

Disaster/Hurricane             Emergency Services                                        693-1390
Preparedness Info

Ditches
Drainage/Cleaning              Va. Department of Transportation                       693-3070


Driver's License &             Division of Motor Vehicles                             800-435-5137
Vehicle Tags

Driver Improvement
Classes
       AARP - 55 Alive         Community Education – Call to register.                693-5730
       Online Class            www.trafficschoolonline.com




E
Economic Development                  Gloucester Office                  693-1414

Education –
    Adult Education & G.E.D.          Gloucester Public Schools          693-4795
    Questions
    G.E.D. Registration               Student Services                   693-7856
    Area Colleges & Universities Community Education                     693-5730
    Rappahannock Community            Rappahannock Community
                                                                         693-5660
    College                           College
    Head Start                        Parent-Child Development Corp.     1-800-241-6143
    Marine Science                    Va. Institute of Marine Science    684-7000
    Public Schools                    Gloucester Public Schools          693-5300

Emergencies                           Sheriff's Department                911
     Non-Emergency                                                       693-3890
       Virginia State Police          Gloucester Office                  693-6808

Emergency Road Assistance             Virginia State Police              #77 on your cell phone


Emergency Services                    Gloucester Office                  693-1390
Department

Extension Office – Gloucester                                            693-2602
F

Family & Individual             Gloucester Counseling Center      693-5068
Counseling


Financial Counseling            Va. Cooperative Extension         693-2602


Fines
    Animal Impoundment          Treasurer's Office                693-2141
    /Licensing Fees, Rabies,
    Running at large
    Parking Violations          General District Court            693-4860
    Traffic/Moving Violations   General District Court            693-4860

Fingerprinting                  Sheriff's Department              693-3890

Fire & Rescue Services          Gloucester Vol. Fire and Rescue   693-2148
                                      Station 1 - Court House

                                       Station 4 - Harcum         693-3674

                                       Station 6 - Sassafras      693-2148
                                Abingdon Volunteer Fire
                                      Station 2 - Bena            642-2360
                                       Station 5 – Ordinary       642-2360
                                Abingdon Volunteer Rescue
                                      Station 3 - Hayes           642-0033

Fishing Regulations             Virginia Marine Resource          757-247-2200
                                Commission

Fishing License                 Beaverdam Park                    693-2107

Flu Shots                       Health Department                 693-2445

Food & Beverage Tax             Commissioner of the Revenue       693-3541

Food Preservation / Canning     Va. Cooperative Extension         693-2602

Food Stamps
        Eligibility & Fraud     Social Services                   693-2671
G
Garbage                     See “Trash”

General District Court      Gloucester Office               693-4860

General Educational         Career & Technical Education    693-4795
Development (GED)

Gloucester County Offices   Administrator’s Office          693-4042
                            Animal Control                  693-5290
                            Board of Supervisors            693-4042
                            Building Official               693-2744
                            Clean Community                 693-5370
                            Circuit Court                   693-1358
                            Codes Compliance                693-4040
                            Commissioner of the Revenue     693-3451
                            Commonwealth’s Attorney         693-4995
                            Community Education             693-5730
                            County Attorney                 693-5730
                            Economic Development            693-1414
                            Emergency Services              693-1390
                            Extension – Gloucester Office   693-2602
                            General District Court          693-4860
                            Health Department               693-2445
                            Housing Department              693-2850
                            Human Resources                 693-5690
                            GIS Mapping                     693-1108
                            Juvenile Court Services         693-3860
                            Library                         693-2998
                            Museum of History               693-1234
                            Parks, Recreation & Tourism     693-2355
                            Planning                        693-1224
                            Public Utilities                693-4044
                            Public Works                    693-5480
                            Sheriff’s Office                693-3890
Gloucester County Offices Con’t.   Social Services                    693-2670
                                   Treasurer’s Office                 693-2141

Golf
       Public Golf Courses         Gloucester Country Club            693-2662
                                   Piankatank River Golf Club         776-6516




H
Handicapped/Disabled
Transportation
       Commuting                   Bay Aging                          693-6977
       Transport                   Mar Mac Transportation             694-8148

Health Department                                                     693-2445
       Environmental Services      Three Rivers Health District       693-6130

Hearing Disabilities               TDD - Va. Relay Service            1-866-246-9300 (TTY)
                                                                      1-866-894-4116 (Voice)

HIV Testing                        Health Department                  693-2445

Human Resources                    Gloucester County                  693-5690
                                   Gloucester County Public Schools   693-5300

Hunting License                    Beaverdam Park                     693-2107

Hunting Violations                 Game Warden/Va. Game               1-800-237-5712
                                   Commission
                                   Sheriff's Department               693-3890

Hurricane Preparedness             Emergency Services Dept.           693-1390



I
Immunizations – Childhood          Health Department                  693-2445

Income Tax                         Commissioner of the Revenue        693-3451


J
K
L
Land - Parcel Numbers              Gloucester Mapping                 693-3451

Land Conservation & Wildlife       U.S. Department of Agriculture     804-932-4376
Habitat

Land Use Program                   Commissioner of the Revenue        693-3451

Leash Laws & Areas                 Animal Control                     693-5290

Legal Assistance
       Low Income Assistance for   Peninsula Legal Aid Center         800-455-8208
       Non-Criminal Cases                                             757-827-5078
       VaLegalAid.org Web Info     www.valegalaid.org


Library - Public                   Main Branch                        693-2998
                                   Gloucester Point Branch            642-9790


Licenses
    Automobile                     Va. Department of Motor Vehicles
    Business & Home Occupations    Commissioner of the Revenue        693-3451
    Dog & Kennel                   Treasurer's Office                 693-2141
    Fishing & Hunting              Beaverdam Park                     693-2107
    Marriage                       Clerk of Circuit Court             693-2502

Local Restaurants - Listing        Chamber of Commerce                693-2425

Lost Animals                       G-M Humane Society                 693-5520
M
Maps                             Mapping/GIS Services             693-1108
       Gloucester County Map     Main & Gloucester Pt. Branch     693-2998
                                 Libraries
       E911 Mapping Services     Mapping/GIS Services             693-1108

Marriage License                 Clerk of Circuit Court           693-2505

Medical Assistance
    Birth Control                Health Department                693-2445
    Dental Clinic - Richmond                                      1-800-628-4141

    HIV/AIDS                     Health Department                693-2445

    Low Income and               Health Department                693-2445
    Non-Medicaid Eligible
                                 Gloucester Mathews Free Clinic   642-9515

Medicare Information             www.medicare.gov                 1-800-633-4227



Mental Health
       COPE Helpline             Gloucester Counseling Center     693-2673
       Counseling Services       Gloucester Counseling Center     693-5068
       Mental Retardation        Community Services Board         758-5314
       Services

Missing Road/Street Signs        GIS/Mapping                      693-1108

Miss Utility                     Call Before Digging!              1-800-552-7001

Mosquito Control                 Gloucester Public Works          693-5250

Museum of History – Gloucester                                    693-1234


N
Nutrition Counseling             Va. Cooperative Extension        693-2602



O
P
Parenting Classes                 Gloucester Counseling Center        693-7030

Park Locations & Facilities       Parks and Recreation                693-2355

Parks, Recreation & Tourism                                           693-2355

Passport
       Securing                   Clerk of Circuit Court              693-2502
       Web Information            www.travel.state.gov


Permits
    Bingo & Raffles               Charitable Gaming Commission        1-804-786-1681
       Permit & Information                                           1-804-786-0238
       Financial Reporting                                            1-804-786-0293
    Building                      Codes Compliance                    693-4040
    Burning                       Va. Department of Forestry          693-2880
    Concealed Weapons             Clerk of Circuit Court              693-2502
    Fisheries Permits             Va. Marine Resource Commission      757-247-2200
                                  Commissioner of the Revenue
    Garage/Yard Sale              Codes Compliance                    693-3451
    Habitat Permit                                                    693-4040
                                  Codes Compliance
    Home Occupation Permit        Codes Compliance
                                                                      693-4040
    Land Disturbance                                                  693-4040
       (2500 square feet+)
                                  Clerk of Circuit Court
    Passport                                                          693-2502
                                  Codes Compliance
    Pier/Dock                                                         693-4040
                                  Codes Compliance
    Plumbing Permit                                                   693-4040
                                  Health Department - Environmental
    Well & Septic System
                                  Services                            693-6130
                                  Gloucester High School
    Work Permit                                                       693-2526
                                  Codes Compliance
    Zoning                                                            693-4040

Personal Property Tax             Commissioner of the Revenue         693-3451

Pothole Repair                    Va. Department of Transportation    693-3070
 (State Maintained Roads Only!)
Pregnancy Testing                 Health Department                   693-2445

Property Plats                    Clerk of the Circuit Court          693-2502


Property/Trash Complaints         Codes Compliance                    693-4040

Public Boat Landings              Parks and Recreation                693-2355

Public Transportation             Bay Transit-Ride Appointment        693-6977
      Administration                                                  758-2386

Public Works                                                          693-5480


Q
R
Rabies Shots                      Animal Control                      693-5920

Removal of Dead Animals           Animal Control                      693-5920

Restaurant Complaint              Health Department - Environmental   693-6130
                                  Services

Restaurant Sanitation Reports     Health Department - Environmental   693-6130
                                  Services

Real Estate                       Commissioner of the Revenue         693-3451
   Assesments/Reassessments
   Taxes

Recycling Collection Centers      Clean Community                     693-5370
                                  Waste Management                    693-5109


                                  Ultimate Electronics                642-0199
Recycling – Television &
Electronics                       Puller Center                       693-3114

                                  Tidewater Soil & Water              693-3562 x5
Recycling – Household Batteries
                                  Conservation
Rental Assistance
     Emergency Assistance           Salvation Army                      642-3960
     Homeless Shelter

     Homeless Intervention                                              757-928-0012
     Program
     Low Income Assistance          Department of Housing               693-2850
     Programs


Rideshare Program - Carpooling      Planning District Commission        1-800-700-RIDE


Roads
         Pothole Repair – State     Virginia Department of              693-3070
         Roads & Road Conditions    Transportation                      1-800-367-7623

         Road Naming & 911          G.I.S. Mapping/Enhanced 911         693-1108
         Addresses Road signs –
         missing
         Road Blockage –            Virginia Department of              693-3070
         Trees/Debris               Transportation


S
Sanitation Reports - Restaurant     Health Department - Environmental   693-6130
                                    Services

Schools – Public                    Gloucester County Public Schools    693-5300

Schools and Other-Closings          www.dailypress.com or               Listen to WXGM 99.1 FM
                                    www.wavy.com

School Busses - Public              GCPS Transportation Dept.           693-2127


SENIOR SERVICES
    • Case Management               Bay Aging                           693-6109
    • Employment Services (low                                          758-2386
       income, age 55 or older)
    • Meals on Wheels & Senior      Bay Aging                           693-4150
        Center
    • Social Security (see Social
         Security)                  Social Security Administration      1-800-772-1213
    • Senior Citizen Tax Relief     Commissioner of the Revenue        693-3451
         Program

Smart Tag Information               Business Office                    1-877-762-7824
                                    Refilling Account

Social Services                                                        693-2671

Soil Testing Information and Kits   Virginia Extension Office          693-2602


Special Education Services &        Gloucester Public Schools          693-1443
Testing

Street/Road Naming & 911            G.I.S. Mapping/Enhanced 911        693-1108
Addresses

Street Signs - Missing              G.I.S. Mapping/Enhanced 911        693-1108



Street Lights                       Public Utilities                   693-4044
                                    (Within Gloucester & Gloucester
                                    Point Sanitary Districts Only)

Stoplights                          Va. Department of Transportation   693-3070




Subdivisions                        Codes Compliance                   693-4040

Swimming Pools - Membership         Wellness & Fitness Center          693-8888



T

Taxes –
Income Tax Assistance               Commissioner of the Revenue        693-3451
         State
         Federal (over age 50)
Forms (State & Federal)             Gloucester Library                 693-2998
                                    Commissioner of the Revenue
                                                                       693-3451
                                    Gloucester Library
         General Information                                           693-2998
                                    Commissioner of the Revenue        693-3451

Tax Maps                            Commissioner of the Revenue's      693-3451
                                    Office
TB Testing                      Health Department                      693-2445

Television - Local Channel 48   Cox Communications -                   757-824-9014



Telephone Service               Verizon                                1-800-483-2000

Testing – AIDS/HIV, TB          Health Department                      693-2445

Toll - Smart Tag Information    Business Office                        1-877-762-7824
                                Refilling Account


Traffic                         www.511Virginia.org                    1-800-578-4111
                                Traffic updates e-mailed to you free

Trash - Convenience Center      Waste Management Inc.                  693-5109
Locations                       Adner/Glenns Area
                                   3741 Waste Management Way
                                Belroi Area
                                       5122 Hickory Fork Road
                                Court House Area
                                       6550 Beehive Drive
                                Dutton Area
                                       10430 Burke's Pond Rd.
                                Hayes Area
                                      7599 Guinea Road

Trash – Complaints/Concerns     Clean Community                        693-5730
      Abandoned Vehicles        Codes Compliance                       693-4040


Trash Collectors – Private      Ambrose Disposal Service               725-7053
                                B&S Refuse                             642-5005
                                BFI                                    898-5488

Treasurer’s Office                                                     693-2671

Trees/Debris Blocking Road      Va. Department of Transportation       693-3070
U
Unlocking Cars                     Sheriff's Department               693-3890

Utilities –
    Electrical                     Dominion Virginia Power            1-888-667-3000
    Water & Sewer                  Public Utilities                   693-4044
    Utility Line Information       Miss Utility                       After Hours    693-3890
    Payment of Water/Sewer Bill    Treasurer's Office                 1-800-552-7001
                                                                      693-2141
    Telephone Service              Verizon                            1-800-483-2000




V
Vaccinations – Overseas            Peninsula Health Care Center for   757-594-7410
                                   Disease Control                    www.cdc.gov/travel
    Vaccinations Needed

Veterans Affairs, Hampton Office                                      757-825-7893



Veteran Groups/Organizations -     Community Education                693-5730
Local

Victim-Witness Assistance          Commonwealth's Attorney            693-1227

Virginia State Police              Gloucester Office                  693-6808



Volunteer Opportunities            Community Education                693-5730

Volunteer Fire & Rescue Services   Gloucester Vol. Fire and Rescue
                                         Station 1 - Court House      693-2148
                                         Station 4 - Harcum           693-3674
                                         Station 6 - Sassafras        693-2148
                                   Abingdon Volunteer Fire
                                         Station 2 – Bena             642-2360
                                         Station 5 – Ordinary         642-2360

                                   Abingdon Volunteer Rescue          693-3890
                                         Station 3 - Hayes

Voter Registrar                                                       693-3659
W
Warrants – Issuance              Magistrate's Office            693-1381
                                 (Tues & Thurs from 2-6 p.m.
Waste – Convenience Center       See “Trash”
      Location

Wellness & Fitness Center        Riverside Walter Reed Center   693-8888

Wild Animals                     Animal Control                 693-5290
                                 Information                    757-253-4160
                                 Violations                     1-800-237-5712

Wild Animals – Injured or Hurt   Wild Care                      725-9265
                                                                725-5758


X
Y
Z
Zoning                           Codes Compliance               693-4040



(Updated 8/11/2009)

								
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